We rented for them for 7 years and never had a problem. During our time renting from them, we had my mother in law move in with us for her end of days and the owner of the property wanted to sell, yet they did not have any properties to rent that were compatible with our needs. They stepped up and found a buyer who would not only let us stay, but kept our rent reasonable while allowing us to make the house more accommodating for her. They were phenomenal landlords. read more

The team got me into an awesome townhome and made the process so easy. I went to them because everybody on the Navy base recommended them and they didn't disappoint! They're very honest and up front and really easy to work with. read more

they got me into a place when no one else would and they have great people to work with.have taken care of all my complaints in a timely manor--if you don't like them maybe --ITS YOU !! read more

My Son stopped in the parking lot waiting to pickup a friend and someone in the office called the police. They didn't have the common decency to ask him why he was there. Don't purchase as home from these dicks. read more

Whatever you do, do not have these folks "manage" a property for you. We did. We could never get them to return our phone calls. We were charged for things that weren't done. We have since learned that the neighbors tried to call and complain about the (awful) tenants they placed in our property, and weren't given the time of day. These people should be ashamed of themselves. Wish I could share pictures of the items that were conveniently left in the back yard (after they charged for the removal of same). Anyway, consider yourself warned... read more

I have never been more disappointed with a company than I am with this one. Like many people, I consider my house to be my most important and valuable investment, so when I was offered a job opportunity out of state I wanted to make sure it was being handled by someone who would care about it as much as I do. This is NOT the company for that. Their customer service started out amazing for me...but I suspect that's because I am a homeowner, and that gives them much more to work with than if I were simply renting. After they got their hands on my house and leased it out (which took all of two weeks, in the agent's own words, "one of the quickest moves I've ever seen") they became completely flippant, disregarding all of my concerns when I called, not calling me to tell me about issues with the house, the tenants, or the rent. I tried several times to make it very clear that the rent being late was not the issue I was having--it was chasing them around for information they should have been proactively providing me. In the three months since then, they have failed to communicate late rent with me, tried to pawn off my frustration at their incompetence off on the tenants, refused to give a warning to the tenants in my home because to do so officially requires court papers and one of the tenants is a sheriff, accused me of being dissatisfied because "things didn't move fast enough in the beginning" and refused to send my rent checks in a timely manner, while simultaneously playing dumb about how to put the rent checks they owe me into my account as a direct deposit. All that has contributed to my displeasure and frustration, but more than anything my biggest issue, at this point, is that every single time I call, both the owner and the agent who is supposed to be working for and with me get standoffish, passive-aggressive, and flippant--when they answer at all. I've had to enlist family to check in with them in person, where they can't dodge calls, which completely defeats the point of hiring them. If you're looking for property management, I absolutely recommend anyone else. If you're looking to rent, I know that's much harder, but if you can avoid properties managed by these folks I would do it. If they treat their money-makers the way I'm being treated, I can only imagine how they treat the tenants they manage to net. I'm thankful my contract with them is up in about 2 months. Needless to say, I won't be renewing with them, and am not looking forward to the repair bills I'm going to rack up making it rentable again. read more

Whatever you do.... Do NOT rent from these people.... We have had nothing but problems with them.... First it was the water heater they never wanted to send anyone out to look at it just wanted to keep relighting the pilot light... Then we had issues with our ac unit leaking water pretty bad... Finally after several tries they sent someone out and while they were here I asked them to look at water heater and they needed to replace a part... And to top it off we just had the heater go out and called the emergency line and went straight to voice mail we have a 2 month old baby in the house so we called the heating place ourselves they came out and fixed it we still have not heard back from them if we hadn't taken things into our own hands we will still be freezing what great people read more

I like the apartment, but the staff is a different story. They seem like nice people when you go in and sign a lease, but after you're in your new place of residence, it changes. For several months I called and went in and called some more about a very loud and disruptive noise coming from one of the other properties (managed by them). It goes like this: I call, they take my number and name and information and tell me they'll call back, they don't, so I do, so they take my number and name and information and tell me they'll call back, they don't, and you know what comes next. So I went into the office, and they tried to call my neighbor and see if that would fix the noise. It didn't. So I went in again and was told they'd call me back. They haven't. I am moving out. Also, when I first tried to move in, they moved me into an apartment that had cats in it previously. I am allergic to cats. I told them it had cats, and they looked at the previous tenant's paperwork and said those tenants never paid a pet fee, so they've got no record of the cat. I told them I knew there was a cat because I couldn't breathe when I walked in the door. And the carpets were all stained and the apartment was dingy. So I had them move me. All this to say, I wouldn't completely cross them off my list, and I may rent from them again, but I expected better. I was not super impressed. read more

Green Valley Realty represented the seller for a home purchase we made. They had listed the property as having 'Central AC' however the house had no AC at all. We are a military family so didn't have a chance to do a thorough walk through of the home before purchasing. When I approached them they initially met with me to discuss the situation and agreed to look into some items. Since then they have refused to return any of my correspondence regarding the issue despite the fact that they admit they listed the property wrong. read more

Rented from them cus it was very convenient for me due to my work distance and was pregnant. The house was ok, but their customer service is extremely poor. For many reasons. 1. As soon as we entered no one welcome me and my husband even though they saw us walked in. We waited for few minutes for someone to say something, but me being pregnant and u patient decided to say something like, Hello? Can so someone assist us. Then finally they approached us and just handed us amosite of paper like we should know what to do. 2. If I didn't like the location of the house we are planning to live for 4 years, I would have look for another realty business agents. However, we decided to take it and hoping for the best. 3. There was so many unbelievable conditions but we just dealt with paying almost $300 a month of water bills due to the yard. This is not a big yard. We just can't decide how long the sprinkler should be on and off. We have no right to adjust the timer. Only two of us stayed in that house then 3 few months be fore we finally decided to move out of that house. 4. We complained for a broken refrigerator, incomplete blinds, dryer heater outlet and filter and took them almost 3 months to get it started when their maintenance guy only fixed and replaced them in less than 2 hours. Every time I called them, they would say they will follow up until I for irritated and upset. Then the maintenance guy came right away and fixed it. That means poor communication with their group. 5. When we finally left. We had it professionally cleaned and checked but they still charged us for some fees that doesn't make any sense. I knew it was going to happen anyways. So I will never go with them again. BAD CUSTOMER SERVICE AND NEGATIVE ATMOSPHERE. I don't do reviews, but I think people deserve to know. Thank you. read more