I think their prices and work were ok but I did feel they were trying to upsell me. I don't regret…read moregoing there but I am not sticking with them as my go to mechanic

I had an unfortunate experience during what should have been a basic oil change on my F-150. The…read moreservice included a brake inspection, and my wheels have security lugs. I was told I needed new rear brakes, so I planned to replace them myself on Saturday, 12/29/25. When I went to start the job, my security socket was nowhere to be found. So much for my Saturday project. The shop was closed for the weekend, so I couldn't resolve it. I met with the owner, Dan, on Monday. He ordered a new set of security lugs in hopes that the key would work. It did not. The tech had misplaced my original key during the brake inspection. Needless to say, it was a major inconvenience--and I didn't receive so much as an apology from the owner. This was my experience as a first-time customer. A $50-off coupon will not bring back my business.

Can't complain, I never love doing oil changes but had to today and visited this location. They…read moregot me in quickly and George was very friendly and helpful. He did a great job communicating and made this a good experience overall. Price overall was fine, nothing surprising. They do have coupons available most of the time which I used on this visit.

On my cars record it now has a severe oil leak that doesnt exist…read more First time I went to this valvoline they were wrenching on my car like crazy. It is a volvo and you need to move the power steering module to get to the oil filter(they clearly didnt know it). They pulled multiple things off and it took over 30 minutes. Recently they told me that I had a severe oil leak, Im like okay whatever its a euro car they all leak, heres the thing its been a month( and over 2k miles driven) since that date and my car is still in the safe oil volume range(about the middle of the marker). Valvoline notes everything to show up on car fax which fucks me from selling my car in the future. Not to mention they handed me a business card so I have to assume they lie to their clients to get a referral bonus that they pocket. Insanely upsetting its the only car fax convenient for me and I cannot trust it.

I was very impressed with the way the service was performed. At the end of the oil change the…read moreattendant beneath the car made service checks points according to items called out to him from the person on the floor level. It was like listening to a surgeon and his nurse get tools and equipment handed off like a well designed program. I had just suffered the loss of all my oil from a car X appointment a couple days earlier and the oil filter had been left on tightened. When I heard the double checkpoints called off by the employees at Valvoline oil I was impressed and will be a return customer for sure.

In spite of some bad reviews, I gave this place a shot. Very thorough and professional and…read morereasonable price.

Nick was great, he did a excellent job with my car and was quick even though I got a bunch of stuff…read moredone. He gave a very reasonable price compared to other shops, and he seemed trustworthy (didn't try to upsell or pressure for more stuff). He worked with me to use some of my special parts without fuss. Easy to communicate with. I will definitely return when I need some more work done, it's nice to find a good independent place instead of a corporate shop.

I would never recommend this place to anyone. Nick is a lier and falsifies work that he never did…read more He told me that he changed my radiator, my starter and my alternator. He did nothing of the sorts. The radiator was the same one that I installed in 2025, and put zip ties of the reservoir. if he changed the radiator, why did he not replace the zip ties with screws. the serial number matched all these parts he claimed to have replaced. he cracked my fuel rail, and he had no business messing with that at all, he was just to put in a manifold gasket. He lied about so much and tried to charge me $6,000.00. Fuck him....

Yesterday, I took my car in for an oil change. I thought everything was fine--as it usually is--but…read morethis morning I noticed a puddle of oil underneath the car. I quickly went back to the shop, and they told me the oil leak had nothing to do with the work they had performed and claimed the problem was with my engine. However, the same thing happened again later on, so I decided to check the oil level myself; it turned out they had put in far too much oil--practically double the amount my car requires.

They left my coolant cap off and I didn't know until my next oil change. I would not recommend this…read morespecific jiffy lube location.

I went in needing a brake light replaced. I brought the bulb. The whole process was easy, friendly…read moreand when I asked how much I owed for labor they said it was on the house! Very good experience!

Called to ask a simple question and advice on my vehicle and there reception seems to not love his…read morejob! Don't waste your time with them so many years in there industry and they couldn't point the right direction to get my car a simple alignment. Don't recommend.

I have been using Carlson Auto for many years now. I drive from South Minneapolis, because of the…read moretrust and quality of service that I receive. They have gone out of their way to take care of my vehicles. From collector cars, a minivan, BIG trucks and a lil truck. Even finding parts that were not readily available. I have to say at times I felt they did not charge enough for the work they have done. I recently sold one of my favorite cars and I told the person to make sure they bring it to Carlson Auto keep it purring like a kitten. Mike, Steve and the Mechanics have all been great!

Love going here!! Great prices and great service. Mike is very friendly and knowledgeable at the…read morefront desk and the guys in back know to work on cars!! They get repairs done quick and get you back on the road! Love supporting this shop and I will recommend it to anyone.

Brought my car here for an oil change because it was convenient; that part was fine. But they told…read moreme I needed a new motor mount, so I agreed to have the work done. After that, my car started making a rattling noise, which they claimed they "didn't hear" when I brought it back. They also said diagnosing an oil leak would be free, but then charged me. After driving about 100 miles, they told me they still couldn't find the source and that I'd need to pay more for them to remove the oil pan and keep looking. Took it to a real mechanic who found the issue in under 15 minutes. These people are full of it. Do not get anything other than an oil change done here.

I had a very disappointing experience at this Meineke location. Last week I was told to return…read moreTuesday for an oil change appointment through Hertz. When I arrived, the employee immediately said I had no appointment without asking for my name or checking anything. I showed my Hertz paperwork, but instead of reviewing it, he handed it back and told me to leave. The interaction felt disrespectful and unprofessional. Customers deserve respectful communication and proper appointment verification before being dismissed.