One of the only Toyota certified centers in SA, best team and staff very friendly, communication was impeccable. These guys will fight for you when dealing with greedy insurance companies. They breakdown and explain everything very well! Got rear ended , left my car spotless like nothing happened. Calibrated and up to manufacturer standards. Definitely recommend these guys. read more

Certified Collision Center - Body Shops Near Me - San Antonio, Texas

I went to certified collision because they are in Leon valley. Big Big mistake! They took forever to fix my truck, when the work was finally complete l, I was so glad to get my Trk that I didn't do a walkover. When I tried to trade my Trk in the dealer said there were faulty repair issues. When I took my Trk to certified collision for the lit lifetime guarantee, they refused to honor the faulty work. So now I have hire a lawyer to sure. DO NOT GO TO CERTIFIED COLLISION, BUT RUN RUN. They offer deductible discounts, then ramba-ramba....... you get nothing thing. I firmly believe they are con artists! read more

Stay away!! Brought my Genesis G70 here after Carvana delivered the vehicle to me with damage on the body that was not made known. I had to use a collision company they work with, which certified collision was the only ones who answered AND promised me they will match my MATTE paint. So over 6k worth of work done on Caravans dime, they indeed did not match the paint. Talked with the owner and he even assured me they would match. I picked up my car in the rain and it was wet so I couldn't see all the work they did. They had sprayed clear coat over my wheels and other parts of the body and took over 3 weeks to complete the work, after stating they need a week. Even tried to tell me if Carvana does not pay out in full I'd be responsible. They never tried to make it right even after multiple in person visits. They tried to tell me the car was painted before, lie I work for Genesis and know the paint. Car only had 8,000 miles when I bought it. Paint had dimples all over it and they would not re-paint. 1/10 experience. Stay away read more

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They must be deleting negative reviews because there's no way this place deserves a 4.7-star rating. My car accident happened in July 2023, and I'm still dealing with unresolved issues to this day. I've been forced to pay out of pocket because I don't trust this facility at all. At first, everything seemed fine, but when I got my car back the first time, the doors were completely uneven--by a lot. My brand-new car (I'd only had it for a month before the accident) came back with oil-stained handprints on the seats. When I brought this to their attention, their response was essentially, "Not our fault--these things happen." It only got worse. My windshield wasn't installed correctly, causing water leaks and loud air noises. The tint was scratched and had to be replaced. None of the screws on my sun visors were tightened. The interior trim was coming apart. I had to bring my car back a total of eight times. Yes, EIGHT. To make matters worse, my car's tracking system showed that the mechanic was using my car to run errands--stopping at stores and paint shops--under the guise of "calibrating" it. When I confronted the manager about this, his response was, "Sorry, I can't control them." How do you not control your staff or ensure they respect customers' vehicles? On top of everything, they even scratched the side of my car and removed the door stickers from the inside. The problems kept piling up, and it was one nightmare after another. Do yourself a favor--stay far away from this place. They are completely untrustworthy, and you'll regret putting your car in their hands. read more

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The shop knew my truck is old (but in great shape) when they did the estimate. They knew my deadlines when they did the estimate. They had five weeks to order parts; I offered to pay cash in advance. I offered an alternate source for parts. Five weeks later they started the work. Eight days after they started work they ordered two hinges. Four days later they told me the parts came in but were not correct. The shop will tell you my truck is old and parts are hard to find. I asked in advance if they wanted to do the work. They use the age of the truck and parts availability as an excuse for waiting to the last minute to run down parts. I was going to give a two star rating, but the owner wants to blame me on Google for their mistakes. They dropped read more

My car was broken in to certified collision center got all repairs done in a timely manner. Helped us with our deductible and did a great job! Thanks to the team at certified Collision! read more

Having a horrible experience with the owner Marcos, tried to overcharge me, has been very shady trying to overcharge me and my insurance. Has been the worst experience. I strongly discourage any person from sending or bringing business here. My insurance has the host checked returned because their shop address was incorrect, other shop burned down, probably fraud as well, now my truck is ready but can't be picked up because they didn't file w-9 with my insurance so my insurance can't even pay them. Total Sh** show. read more

Finally! A body repair place that's on my side. Felipe told me what they were going to do rather than what my insurance company said they needed. Julian got it done. Alma streamlined the documentation to hand over my keys on a schedule. Thank you. read more