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    Certified Security & Integration

    2.9 (11 reviews)
    Closed 8:00 am - 4:00 pm

    Services - Certified Security & Integration

    Security monitoring services

    Home theater calibration

    Home theater design

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    Moon Security

    Moon Security

    (2 reviews)

    Moon Security bought out an existing alarm company in Spokane called Solid Rock Security. I had an…read moreaccount with Solid Rock, a reputable company that performed flawlessly... no issues at all. That's where the nightmare begins. Moon Security took over and it was a nightmare. I had some issues with my system and scheduled two appointments to have the system repaired. On both occasions I took time off work to be there when the tech arrive. Both times, Moon failed to show up, citing "oh were sorry, it was a mix up." I lost two days wages due to their unreliability. I strongly recommend that you do not do business with this company.

    Honestly the worst customer service I have come across in any company in my life. Sold me a setup…read morethat cost me over $3700 dollars that had problems with it every month since I've had the system in October 2019. They charge you a $150 service fee every time to fix what they did wrong in the initial setup. Wanted to cancel but come to find out no other company will use the equipment they install. I asked them why they would sell me a camera setup that didn't work with my internet and the owner laughed in my face and said why don't you get better internet, as if I haven't asked or done research to improve my rural internet infrastructure myself. Then 2 years later after just leaving them alone and having a none functional system I go to again just cancel service and they disconnect me but neglect to tell me I will still be charged till November and it is July. So I called them back to reactivate since I am paying them anyways and now they say they may have to send a service guy out to reactivate the system which will cost me a service charge. These people are heartless crooks. I strongly advise against using them.

    Electronic Concierge

    Electronic Concierge

    (3 reviews)

    This company conducted an onsite appraisal for work to be performed. The estimate was accepted…read more This proposal went from being in the middle of the pack to the most expensive without a change. When parts of the equipment were disconnected and then reconnected, major end items all of a sudden didn't operate. There is still one area that isn't operating even after being charged and paid for. Some items are glitchy which is not part of any built in latency. The company has completed what they are going to do and has left the job site. Some parts of the equipment that were replaced have been removed from the job site. For new construction or major renovation projects I might have a different opinion. My wife like the company due to its business model. When I questioned the final invoice, the company decided not to do business with me again. So much for any warranty. So which means if anything stops working, all new equipment will have to be purchased from the company that has to make the system work. No manuals were provided for new equipment purchased. I will have to attempt to locate the company on the web and its customer service department to obtain the information. The company spent a long time on site. More than the proposal estimated.

    Fantastic Company! I have seen so many not get it done... ELECTRONIC CONCIERGE did it all and did…read moreit well. If you require a true professional with knowledge.... contact Heidi SERVICE is the key to success!

    Certified Security & Integration - securitysystems - Updated May 2026

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