We had our transmission rebuilt at this shop. We based our decision on its good reviews…read more Their communication is sparse. We had to call every few days to get an update or we would hear nothing. We finally got the car back after about 2 1/2 weeks. It seemed to run fine. After a few months, however, we were still having transmission issues and were provided diagnostic codes when we took it to a near by auto part store. Fine. It's under warranty. We take the car back to the shop. Our vehicle sat at the shop for legitimately 1.5 weeks with little to no calls or updates. We finally retrieved our car without our warranty repairs as we were given excuses about how short staffed they were and how someone had jury duty, blah, blah, blah. Meanwhile, we're renting cars, taking Lyfts, Ubers, etc... all while the car is just sitting there. Simply said, this shop does not honor their warranty or at least not with any urgency at all. If you have 100 years to wait.. then maybe your experience could be different.

Rarely do you find a company who's customer service and craftsmanship are next level, High-Tech…read moreTransmission IS that company! I shopped everywhere for transmission service, only wanting the best since our 2012 Lexus LS 460 that was used to the pampering it received from the Lexus dealership service departments. So when we decided that a transmission replacement was the way to go I found High-Tech transmissions using Yelp. With many reviews north of 95% positive I did not let the distance from our home to the shop get in the way, and I'm glad that I didn't. After pickup I purposely waited a few weeks before tendering a review so that if I needed to return the vehicle for any reason I could judge their temperament completely (many service providers are angels until they get paid, and when something goes wrong afterwards they evolve into demons, not these guys). Wayne & his team were true and genuine good people. I returned the car a week after pickup because I heard unfamiliar noises coming from the rear tires that I thought was related to the transmission upgrade. Although it was a nothing burger Wayne was cool, calm and easy going about it. Now our car is a lean mean driving machine that handles like new. We are so happy having found High-Tech Transmissions. So, if you need transmission work and you want a complete service experience it would be a mistake to take chances, get your car to High-Tech Transmissions, you won't regret it. These guys are the real deal. THANKS WAYNE!!!

I am never disappointed when I take one of my vehicles to Norcross Transmission for repair. Eric…read moreand Jim are professional, reliable, knowledgeable...etc. My most recent experience involved a transmission and starter issue with my 2008 Lexus GS 460. The necessary repairs were diagnosed, parts were ordered and the repairs were completed and I am a very satisfied customer. I highly recommend this business.

I was driving from New Orleans to Richmond, VA so I was very alarmed when my check engine light…read morecame on halfway through the trip. I brought the car to Norcross and they checked it out for me at no charge. It was above and beyond my expectations! The man I talked to was was so thorough & kind and I had peace of mind for the duration of the trip.

Unbeknownst to me I had a transmission problem, took it to AAmco left it, and was told after they…read morediagnosed that not only was the transmission fluid black it was also burnt and needed a new transmission. I looked up to find out more about my van, and after talking to a friend about it he suggested taking it to Landmark in Roswell, (even though I live opposite side of town) and he would talk with them. My friend had 3 vehicles that he sent to Landmark and was happy with them. My Toyota van was drivable so I left it on a Sunday (they have a drop box for keys) and spoke with Dennis on Monday As it turned out, I had a seal that was leaking and did not need a new transmission as mine was sound. Seems the AAmco chains are prone to upcharge a lot (especially if one is a woman) but Landmark fixed the problem within 2 days. I am very happy with Landmark and Dennis and would recommend them if one has a problem with their trans. He is patient with people asking questions and is not condescending as some techs can be. Price is in line with the work and one does not feel they have been overcharged. Ammaco it seems does not have a good reputation going by what I have found out online. Mechanical repairs because of the what is in cars/vans/trucks is more complicated nowadays so it is a benefit when one can find a shop that is overall customer friendly.

Just dropped off truck, Referrel by Roawell Auto! he did a great job actually the estimate was way…read moreover what the cost was because they found how to fix the problem without redoing anything!

My transmission continues to operate properly. It has been over 1.5 years since my car was repaired.read more

My Truck started acting up and having a hard time changing gears . Someone had heard that I was…read morelooking for a place that wouldn't rip me off and cause problems and would do a great job fixing my transmission. I was trying to figure out where I'd take the truck to get fixed someone heard my concerns and recommended me GM transmission;when I called to take in my truck they treated me so great and helped us getting the truck there and if we had problems they took responsibility and fixed it for us, I highly recommend this place .

Oh my, where do I begin. Brand new customer and I have found my new auto care/shop. Amazing…read morecustomer service! Good honest hard working technicians. Trustworthy guaranteed.

We recently had work performed on my daughters 2014 Jeep Patriot. Wright's got it in quickly and…read moregot the work done that was necessary (wheel bearing hub assembly and intake manifold). The Jeep passed Emission Testing a week later (yeah!) and is running well. We still "heard a noise" and brought it back for another inspection. The Wright Team inspected the Jeep and determined that an inexpensive repair by the former owner (strut assembly) was causing the noise. They determined it was not a safety issue and advised we could wait, or repair. I appreciated their honesty as my goal is to provide my youngest daughter with a safe vehicle to use in College. Wright could easily have told me "it's a safety issue" and I would have paid for the repair but they were honest, and they have earned my business for many, many years. If you need an honest and very capable repair shop, THIS is the place.

I had a deeply disappointing experience at Decatur Auto Tech, and I feel it's important to share…read more I brought in my 2008 Mazda Miata for a few specific issues, including a non-working cigarette lighter. I was quoted $90 for a basic adapter--far above normal pricing. After I questioned it, they agreed to reduce the charge by $60, but only knocked off $30 in the final bill. More frustratingly, part of the reason I agreed to the repair was their assurance that it would restore connectivity to my stereo. It didn't. When I brought this to their attention, their response was dismissive and unprofessional--essentially telling me "tough luck," with no attempt to stand by their work. They also performed services I never explicitly authorized, and only informed me of a $60 increase in the cooling fan price after the work had begun--leaving me with no meaningful opportunity to make an informed decision. What's worse, I couldn't shake the feeling that I was being taken advantage of as a woman. The way I was spoken to, disregarded, and overcharged raised red flags that I believe many women will unfortunately recognize. It was condescending and exploitative. Between the inconsistent pricing, unauthorized work, failed repairs, and dismissive behavior, I left feeling unheard and taken advantage of. I won't be returning--and I urge others, especially women, to proceed with caution.

** 1/5 -- BEWARE!**…read more Decatur Auto Tech is the definition of a **rip-off shop**. I took my daughter's car in for an A/C issue -- an issue they had supposedly "fixed" not long ago. The car should've been under warranty, but they still tried to charge a **$75 diagnostic fee**. When I called them out on it, their **clueless front desk guy** awkwardly agreed to waive it. Spoiler: it was STILL on the final invoice. They kept the car overnight and then **called my daughter LATE at night** -- not even me -- to tell her the cabin filter needed replacing. When I followed up the next day, I was hit with a quote of **$290**. For what? Here's the breakdown: - $75 diagnostic fee (that was supposed to be waived) - $90 for a cabin filter (you can buy a good one for $20!) - $40 for two cans of freon - $160 in labor What makes it worse? **They did this same exact job the first time for $120.** How do you go from $120 to $290 for the SAME issue? This place is shady, dishonest, and clearly **preys on people who don't know much about cars** -- or who send their daughters in hoping for honest service. After reading more reviews, it's obvious I'm not alone. This place **thrives on deception** and **overcharges for basic work**. **Avoid Decatur Auto Tech like the plague.** They're not mechanics -- they're scammers in uniforms.

I've taken my vehicle in for the same repair FIVE times, and the issue was never corrected!…read more Luckily, I had insurance to assist me with the cost, but I still had to come out of my pocket for each visit. The repair for the "check engine light" would clear for approximately 2 weeks and reappear each time. THEY NEVER CORRECTED THE PROBLEM. The owner would give one repair cost over the phone to my husband and charge me a different repair price on the premises...He claimed that the computer was at fault! As if that wasn't enough, they lost the engine cover to my car without making an effort to correct. Refuse to return a $15 overcharge and want us to deduct it from our next charge when we bring the car back to be repaired! This business was initially dependable about 18 months ago, but given the recent circumstances, I would advise you to choose a different car repair shop. This place is more about money than it is about quality service. It's like playing Russian Roulette...Just don't trust them!

I'm not sure how my original post got edited without me me. So, repeating my story…read more This company did not properly put my wheels back on! I was on the highway 300 miles away when my tire almost fell off my car with my two and four year old inside. They were the last people to touch the car before a road trip. I even came back and asked them to check out some noises and lack of power. Turns out, I was leaking transmission fluid. When I brought this up to them, They apologized and then went on to question who might have been have unsuccessfully trying to steal my wheel or sabotage my life. Disregarding responsibility for a thourogh job and safety. Offensive lack of ownership. I bring this up because I cringe every time I pass either shop.