We called this auto shop the day before bringing our car in and were very specific about the service needed. We provided the VIN number and tag number, and were given a detailed quote over the phone. Based on that information, we scheduled to bring the car in the next morning. When we dropped it off, we were told we would receive a call within an hour to confirm everything. About an hour later, we received a call saying the price would be significantly higher than the original quote, despite the fact that the VIN and tag number had already been provided beforehand. When we explained that the new price was much more than we had planned for and that we would need to pick up the car and figure something else out, the situation became very uncomfortable. When we arrived to get the car, the owner, David, was extremely aggressive and confrontational. His tone and behavior felt intimidating and bullying. We repeatedly asked him to simply give us the keys so we could leave. After several uncomfortable exchanges, he finally returned them, but continued to be confrontational. We ended up going to another shop less than a mile away, where the same service was completed for about a third of the price. This experience was very unprofessional and made us feel extremely uncomfortable. Based on how we were treated, we would not recommend this place. read more

1 Star - Completely Misled and Treated Poorly I had an incredibly disappointing experience with Wright's Car Care. Over the phone, I was given one set of information regarding pricing and services--only to walk into the store and be hit with something completely different. It felt like a bait-and-switch tactic, and when I tried to clarify the discrepancy, the guy I spoke with in person was dismissive, unhelpful, and frankly rude. There was zero effort to explain or take responsibility for the miscommunication. Instead, I was treated like I was the problem for expecting what I was told just hours before. This isn't just bad customer service--it's dishonest business practice. Save yourself the headache and take your car somewhere that values transparency and respects its customers. I'll never be back, and I'll be warning others to steer clear as well. read more

terrible absentee owner, very anger and confused about who calls in and about what clients says to front desk

I don't write a lot of reviews, but honest mechanics are hard to come by. These guys are that. I thought I needed more repairs done. They said I did not. What mechanic does that? Honest communication, reasonable prices and quality repairs. Go here with confidence. read more

I have been a customer at Wrights for a few years now and have nothing but rave reviews for them. Every time I have had to bring my car in, they're quick to get me in, always explain the work that needs to be done with no attempts to upsell, prices are completely fair, and the work gets done quickly. I highly recommend Wrights. read more

Well recommended here on Yelp. I brought my car for an oil change at 8 am (second person in line) this morning and was told it would be ready at noon. They said they would call me with an update, but they didn't. So I called at 10 and was reassured by Juan that it would be ready by noon. I get back here, after sitting at Starbucks for 4 hours, and they're just pulling my Fiat in for the oil change. Juan acted like it was no big deal and I guess it's not if it isn't happening to you. They say it will take 30 minutes so I set my timer for 30 minutes because I did not feel as if they valued my time. After the oil change was finished Juan said they had to get something from somewhere else to do the work and I got a minimal apology. 12/5/2024 read more

I have never written a negative review so it after considerable thought that I write this one. My car was making a noise in the transmission. I took it to Wright Auto and they convinced me the clutch needed to be replaced. While it was in the shop I got a call saying both control arms needed replacement, along with a wheel bearing and one brake caliper. I was told it would be like new. When all the work was done, the transmission noise was still there and the bill was for over $3500. I was told a transmission for my car was not available. When I went to pick up my car the owner would not face me, sending a mechanic instead, who told me after questioning that they would warrant the (unrepaired) transmission for 12K/12mos, along with the rest of the work. The paperwork does not reflect this additional warranty, it was only verbal. I checked on the internet for a transmission and to this day still am getting ads from vendors wanting to sell me a transmission for my car. My dad was a mechanic. This behavior is stunning to me. My dad would have made things right, no matter the time or cost. read more

Wrights gave good, professional service on my vehicle when I had some suspension issues.

I can't believe this guy was able to fix my truck, my truck spent over 3 weeks at the dealership and when they called me to pick it up they told me my vehicle was ready and the next day it wouldn't start. A friend recommended me to Wrights Car Care and Repair so a tow truck had to take my truck. the people who helped me were very kind and always informed me of everything they would do with the vehicle and 4 days later my truck was ready! It's been 8 months since I took my truck out of the shop and I haven't had a single problem. I thank people like the ones who work at Wrights Car Care and Repair for their patience because I was very mortified since I had no idea if I would lose my truck. I recommend this shop because they are very reliable, professional and have reasonable prices. I still use weights car care for any vehicular issue I have, their professional knowledge never fails to help me. read more

Fast, knowledgeable, quality service. Went in for new brakes and a tuneup - - was informed I needed neither and why. Opted for the synthetic oil change per their recommendation. Very happy with the service and outcome. read more

Electrical Extremely disappointed in the service and charges that I was billed. My Pathfinder would not start and I replaced the battery with a new one on 10-09-22. Then on 10-10-22 the vehicle completely died and I had it towed to Wrights auto. They did a "vehicle no start check" @ $217.50 and found it was "a battery terminal end" @ $15.50. The invoice including the towing was $341.88. Then on 10-11-22 the vehicle died again on me and again had it towed back to Wrights auto. They again did a "vehicle no start" @ $92.50. Then at my request ask for system test to insure the alternator was not draining the battery. Then then advised the the problem was the battery was not good and replaced it with a new battery. Then presented me with a another new invoice for $439.30 including the towing. If you would have done what the procedure you had done on the 2nd invoice initially. I would not have had the issues and the additional costs. Common sense would have thought you would have done a complete system check on the 1st tow in, check the battery status, and perform a total inspection. Additionally why would you charge me $92.50 for a "vehicle no start" on the 2nd tow in. When you already charged me $217.50 on the 1st tow in. You would have thought Wrights Auto would have eliminated the 2nd "vehicle no start " and at least split the 2nd towing costs for this major inconvenience. Extremely frustrated Customer Service read more

These reviews are misleading. I had a really bad experience. I ended up overpaying for work that was already done and the mechanic was very argumentative. The owner does not like when you question his work. Ask a few questions about why he decided to do a repair or why he settled on a certain solution and he will get very defensive. Basically, the mechanic suggested I redo work I had done at the Audi dealer about 15k miles ago (replaced spark plugs and ignition coils). When I told him it was recently done, he wouldn't believe me. He told me unless I produced a receipt he would "respectfully disagree" that the work was done. I allowed him to do the work and as I predicted, nothing changed. Not to mention I paid $500 to replace spark plugs. The worst of all was I got in the car and it immediately threw a check engine light and the problem was worse than when I pulled in. I do not believe he did a test drive. I'm sure he is an honest person but I believe this mechanic is past his prime. I wouldn't bring him your German cars or any complex problems. Also, whatever you do, don't ask him why he settled on a certain solution. Expect an argument. I went out of my way to handle the relationship with kid gloves and be very nice when I asked questions. He had my car hostage after all. A simple question like, when do you expect to finish the work, resulted in an argument Be careful here. The niceties on the phone and warm southern greeting do not extend beyond salutations. read more

I was new to Atlanta and asked a neighbor who they used for their car repair work. I took my car to David and could not have asked for better customer service as well as fixing my problem right the first time. Since then I have taken our other car in for new brakes. Again, repaired right the first time. read more

Wrights Car Care is the BEST Full Automobile Service Company I've EVER used. I highly recommend their service, customer care, diligent work, attention to detail and enthusiasm on fixing my precious Volkswagen EOS, Chevrolet Malibu & several other vehicles. It's hard to find a team of mechanics that you trust and because of David Daniel's genuine honesty Wrights Car Care will be my Go-To-Guys in car care. read more

My experience at Wright's Car Care was exceptional! David and his staff were thorough, professional, knowledgeable and very considerate! Their shop was super clean and extremely well organized which really said a lot to me! But most importantly they added a real human touch of caring about me and my car. My vehicle had a blown head gasket and other potential problems and it was a real blessing to have them on the job! I can't say enough about this great team! They have my highest recommendation! read more

From now on I'll always give Wright's the first shot. Dave's service, expertise, professionalism, communications, and pricing is top notch. Great job Wright's, and thank you! Took a very high-end Mercedes for new tires and general service, was completely pleased. read more

Jennifer and Kieth were so nice. I pulled in with a noise I could not figure out. Kieth found it and fixed it quickly. Could not ask for a more professional place. Thank you for the help and I will be back! read more

I went on a friend recommendation, David was very patient and was able to get a game plan in place for me to pass the emission that would have costed me 1k at the dealership, also he is well organized and kept his estimate and timeframe in check. I highly recommend them read more

I went to Wright's Car Care because of the positive reviews that I read about this place. Like the many other reviewers, I had a pleasant experience; so why did I give this place 3-stars instead of 5?!? Here's why: I took my 2008 GMC Yukon Denali into Wright's recently for an overall inspection because I had just bought it (about 2 months ago) and wanted to ensure that there were no major issues. Prior to reaching out to Wright's, I had taken my vehicle to Steve Raymond Chevrolet for a 20-point inspection. However, I didn't feel that inspection was thorough enough, plus I noticed a couple of minor things that I wanted to get checked out. After reading all of the great reviews, I called Wright's to make an apt to bring my vehicle in. I met Dave, told him my concerns and we proceeded from there. I ended up leaving my vehicle at his shop for a thorough inspection. Later that day, Dave called me with a breakdown of costs for the things he (his mechanic) found wrong with my vehicle. I was surprised to learn that they found over $1,400 in needed repairs...I mean I was beyond stunned; especially since Steve Raymond didn't discover any of these things. Nonetheless, because I believe in taking good care of my car, I agreed to get some of the work done that day and bring my vehicle back later for the additional work needed. Again, I didn't anticipate $1,400 in repairs for my vehicle. Fast forward a couple of hours, Dave and his team completed the work (water pump and ac belt) and even threw in a smaller job for FREE (replaced light bulb of front headlight)! I picked up my vehicle and was satisfied with what was done. Because Dave and I had discussed my concerns in great detail (and he listened with care), I felt very confident in the work performed on my vehicle and that his recommendation for repairs were necessary. I didn't question it. The next day I told my ex-spouse about the repairs to my vehicle and the additional repairs I was going to get done. I gave him the estimate from Dave and he (my ex-spouse) immediately gave me "the side-eye". He reviewed the estimate in detail and said that I didn't need to get some of the things done and I paid entirely too much for what I had done to the vehicle. I explained to him what was explained to me by Dave -- i.e. using AC Delco parts, warranty on repairs and/or parts, etc. but he still remained adamant about his statement. Essentially, my ex felt that I was taken advantage of because I was a female and didn't know any better. One of the issues on the repair estimate was for a transmission flush/change (that's not the exact title of the service, but it's essentially what it is). My ex pointed out that since my vehicle had over $90K miles on it, it wouldn't do any good to flush/change the transmission fluid; in fact, he said it would probably do more harm to the vehicle. He went on to say that no experienced mechanic would recommend that service on my vehicle since it's never been performed before. He told me to check with another shop in the area about this issue and the others Dave listed on the estimate for repairs. Sure enough, I visited two other well-known shops (with outstanding reviews) and was given the exact same information as stated by my ex. I made a point NOT to tell the other shops about my experience at Wright's because I wanted an objective unbiased opinion of the issues with my car. Essentially, I was told NOT to get the transmission service done because it would cause more harm to my vehicle. Further, the estimated costs given by the other shops for the additional minor work needed was a fraction of what Wright's were going to charge me. Needless to say, I was very very disappointed! It is for this reason that I cannot give Wright Car Care 4 or 5 stars and I will not be returning for any additional services. Although I had a pleasant experience, I have to agree with my ex-spouse that I was taken advantage of because of my ignorance. It's important to note that prior to purchasing my 2008 Yukon Denali, I owned a 2006 Lexus GS 300, 2004 Acura MDX Touring and a 2007 Cadillac CTS; thus, I am no stranger to the costs associated with owning luxury vehicles. So, there you have it...my true and honest review. My advice to anyone (especially women) seeking a trustworthy, honest and professional mechanic is to: 1) DO YOUR OWN RESEARCH - know your vehicle and what maintenance is necessary to ensure your vehicle's top-notch performance and 2) SHOP AROUND - get more than one opinion/estimate before making a decision to pay for recommend repairs. Good Luck! read more

I called around and asked friends for a reliable car service company and they recommended this place. I spoke to David and he really impressed me as wanting to do right by the vehicle owner and showed me what was making the various smells on mom's car. He is a sincere fellow and sadly any prior review was from someone trying to sell him web services and not actually wanting their car serviced. I feel quite confident that the quotes are fair and that my mom is in good hands. Thank you David. read more

I have used Wrights Car Care for several of my vehicles for a variety of different issues. I always feel that David is a very knowledgeable mechanic and I trust that he knows what he is doing. In fact there was one scenario that I had an issue with my brakes that I had another shop repair. I had to return to the other shop 3 times because the vehicle continued to warp the rotors after a few months of driving. I took it to David and he fixed it right the first time and I never needed to take it back again for that issue. They are not the cheapest place in town but I always feel the price is fair. read more

Spoke with David Daniel on the phone. He was helpful and informative. I will bring my car to him on Monday if I get get this electrical problem fixed today read more

After taking our 1994 Ford Bronco in for repairs we were so impressed with the service, honesty and prices our family has brought 4 other vehicles to them for maintenance and repairs. The staff especially Rodger have all been professional, kind and understanding. The last two times dealerships evaluated issues on vehicles they were over priced and rude when we declined service so now Wrights are the only mechanics our family will trust with our vehicles. read more

This is by far the best auto care place in the greater Atlanta Area! Took my car to three other shops who could not diagnose or fix my AC. David was able to find the problem and fix it in less than a days time! Would highly recommend Wright's car care for any auto service needs! read more

I decided to try Wrights Car Care. This is the best auto shop I have ever utilized. David, who is the owner/manager is great and runs a tight ship. These guys have helped me discover and fix botched jobs from previous poor mechanics. They gave upfront estimates for simple jobs and, for more complex jobs, they call you and discuss all aspects of the repair before proceeding. The pricing is very fair and turns out to be much lower than going to dealerships and many other local shops. They do not overcharge for parts and I never felt overcharged for labor. Wrights Car Care also don't try to convince you to do more than you intended to fix or can afford -- if they recommend anything at all, it is because your car really needs the repair. The service is fast and they never keep you waiting any longer than necessary. Great experience with the service and product. Go see the guys at Wrights! read more

The business practices and ethics of this shop are beyond comprehensible! We took a vehicle to them to have the engine replaced. They supposedly replaced the engine twice (with an engine we had purchased from Advance Auto Parts) and both times the engine continued to leak oil. The car was taken back to them a third time to repair the leaks and because the car had been damaged in their care and they were requested to replace the broken parts, we were told they would not work on the car anymore after that point or honor any warranties on their work. Over $3900 later, this car has gone to another mechanic who has it well documented that the shop replaced the head on the engine and apparently because it was leaking or did not seal properly "fix" the shop provided was to put a temporary leak sealant in the engine which has now ruined the car completely! At this point the car needs a new engine, radiator, thermostats, hoses, etc. because of the incompetency of this shop! We will be seeing them in small claims court! read more

Great place, David is very professional and did everything he could to resolve the issue I had with my tail light. He even took the time to show me how to replace the bulb myself. I will definitely be using his shop again for my next auto repair! read more

I went there because I needed to get some work done on my brakes. Getting work done on my car stresses me out because I feel like some businesses take advantage of women. When I got there I was greeted by the owner who asked if I was leaving the car. I told him no. I asked him how much it would cost to get my brakes fix he said he didn't know and he was pretty busy and it would be awhile before he could look at it. I was prepared to wait. He then said are you going to get it fix because I'm not going to waste my time giving you and estimate giving you an estimate if you aren't getting it fix. I should have left then, but I told him that I didn't know how much it would cost so I need an estimate to know if I'm getting it fix. He then took less than five minutes to look at the brakes. Added up the figures and told me over $450 because my rotors were bad. I thanked him for his time and left. I later learned that I didn't even need rotors! read more

So far I disagree with the other review, substantially. A few weeks ago, my SUV (2002) died. I checked for nearby mechanics and found Wrights. I called them and they had my SUV towed to their shop that night. They worked on it over the weekend and fixed the problem for what I consider a reasonable cost. Two days later my SUV experienced a short in the component they worked on and these guys towed it in and fixed that free of charge because they said they should have caught it. That is customer service. They were a pleasure to work with and I would recommend them to anyone. read more

Honest, quick and reliable service. Plus the owner is cute.

Wrights has been taking care of my Volvo V50 since I discovered them through Tire Rack 3 years ago. I'm thrilled to have found them. Awesome service and fair prices. I highly recommend them to everyone! read more

Had great service and price on a transmission. My new service repair shop moving forward.