Amazing work and communication! Certitude was 1 of 3 contractors I received a quote for my siding, gutters, and a few windows. They were priced in the middle, but I could tell they had far more experience than the lesser option and it seemed like they would provide a professional and very clean look. I have an older home and was expecting some unknowns to occur, and they handled everything very well. They provided options to address the issues and some very good ballpark prices. read more

Received a quote from the company, price was about middle of the pack with 7 other quotes so no complaints there. Based off conversations and other reviews, it appears they use subcontractors which I imagine keep costs lower. The quote/proposal has a decent amount of information, I'd probably say a little better than the average of the 7 quotes so that's always a plus for the customer. Company representative was kind, responsive and helpful at the beginning however after providing the original proposal, additional documentation was offered to be provided to help with the process from the company/representative and for whatever reason that seemed to be the big issue. Each week for about a month, certain documentation which the representative voluntarily offered to provide was promised to be provided and each week it was never received and the same apology for being busy was given. It's understandable that people are busy/have outside factors going on in life but why promise to provide something and then give a reason to why it didn't happen for each week going on 3+ weeks. After checking in on the paperwork not being received and wondering when it's going to happen, the representative got very irritated along with some interesting words but basically said good luck and moved on. I'd say more but the representative seemed pretty unhinged so I'll leave it at that and let you decide for yourself. Can't speak for the type of work done, however the experience was strange but on the positive side the price was competitive for sure. read more

We had Certitude replace our roofing and siding. Everything was excellent, including pricing, product material, installation, craftsmanship, and responding to our questions. Highly recommended. read more

Certitude does an impeccable job. The only contractor I have found who is reliable, helpful and years after doing a job will answer questions and help you. Sam came to install our new storm door. He fit it perfectly but more importantly he explained what he would do, gave me his cell phone number and communicated with me throughout the job. I didn't have to worry about the quality of his work. And he called me a few days later to make sure everything was working well and to see if I had questions. You can't beat this company for excellent work and customer service. read more

Updating my review: The owner sent at a professional gutter company and they replaced all the gutters and downspouts. They installed it in 2 hours and it looks and works great. No cost to me. Fair enough. They have also addressed a couple of minor problems when notified. read more

From the estimating through the final touch-up, my experience was as good as it gets. I needed a skylight replacement, the old one was partially cracked, and was the original builder's grade skylight. Water was slow-leaking in from the sides as the flashing was rotted and poorly installed. These guys were timely starting with the first meeting. They showed up early for their scheduled installation time, and worked their butts off until they left. The project supervisor was here the whole time and actually came back out a few days later to pretty-up the inside walls where they had to cut and re-figure. They matched the roof tiles that had to be replaced, installed all kinds of wet proofing stuff (I am not construction-term savvy), and top of the line flashing and skylight from Velux. Their pricing was not low, but I felt reasonable for the professional work that was done and I would use them again when I need them for roofing/siding/shit like that.:-) read more

Our house is 29 years old and needed a new roof. After reading reviews about Certitude we had them put our new roof on. Matt and his team were on time and did the job in very windy weather. They were very professional and cleaned up after they were done. I would highly recommend them. Wendell S. Macungie, Pa. read more

We needed a painter hallway and stairs. Found certitude on home advisor. The price was right for what we needed to have done. Painter arrived on time, friendly, professional and did a great job! read more

Hired Certitude to replace the vents on my roof including redo of the ridge vent. Got a reasonable quote to start with. Jose and his team was on time, diligent, and got the job done right. Very happy with the work done and the customer service. I'd highly recommend Certitude to others who need help with roof issues. Finally I've found a roofing company that I can trust and call without hesitation when needed. read more

Certitude just completed my roof. Carlos and his crew were professional and took care to protect all our gardens and lawn ornaments. The roof was completed and area cleaned in just one day. I recommend Certitude, they will make your new roof project go smoothly. read more

I am completely satisfied with the quality of the roof itself; the crew finished the job in one day, as promised. I have two complaints, however. First, the "person in charge" changed throughout the day, rather than having one project manager on site all day. Also, all the workers show up dressed pretty much the same, and wearing hoods or hats and sunglasses, so frankly, it's hard to tell who is who. Most of the crew barely spoke English (which seriously calls into doubt whether they're even in this country legally), so I had a hard time even finding the person in charge (who was apparently not on site at least part of the time, as he should have been). My second complaint is that the crew did not clean up all the debris from the job. Two of my neighbors had debris left in their yards (it was a bit breezy the day the job was done) that they had to clean up themselves. They were not happy, and I can't blame them. Considering the company does this kind of work all the time, I would think they'd know to check for that sort of thing when they were done. Actually, I guess I do have one more complaint - when I try to call the company and actually speak to someone about these concerns, all I ever seem to get is voicemail. :( read more

I was very happy with the service at first. But shortly after we noticed there is something wrong with the flashing around the chimney. It's been 3 months and I still can't get the guy to come out and fix it. Every week he says it will be done by the end of the week, and yet it is still not finished. If i could give 0 stars I would. DO NOT call this place because may end up having to pay another place to repair their work anyway. read more

Had a very good experience with Certitude. The owner came out first and gave me some options and then sent his estimator. Both came when they said they would. Their workers were efficient and neat. Everything went well. I would definitely use them again read more

Run run far away from this business! Ed the poor businessman can't even respond to better business bureau because he knows he's wrong! Wrote up a contract. We had it signed and then wanted $3500 more money. He was unwilling to work with us. Needless to say there are more great roofing companies with 50 yr warranties with cheaper prices! Do not use this company! The exact same products used. Shady company! Horrible! read more

We needed some gutter work and a bathroom fan installed and found Certitude through the Best of the Main Line publication. Our experience with the workers at our house was fine (professional, honest, fastidious) but setting up the appointments was an absolute nightmare. 95% of our calls resulted in a response along the lines of "so and so is out, we will call you back later today" and getting nothing for weeks. The fan required an electrician consultation; the person we were told to schedule never picked up our dozens of phone calls or replied to any of our multiple messages. When we went back to Certitude, we were told that they would reach out to the electrician and of course, "we will call you back." More than two months later (without a working bathroom since there was a gaping hole in the ceiling), I lost patience and called the office with a less-than-polite tone. THEN another company's electrician was finally sent out. He wasn't told who to bill and almost left until the matter was resolved. I nearly blew a gasket. Eventually the job was finished, but the results are nowhere near worth the months of waiting, false promises, and the time wasted on phone calls. read more