Mike is really great. He's been out to our house a few times to fix various disasters that other…read moreproviders (one contractor on bathroom reno, and one appliance purchase/install, one other quick thing) have left us with. Always super positive, very thorough, and fixes complete. He's the first person I think of when something occurs, so much so that I remember his name and company name even though it's been years between issues.

I was away on business and not only did Mike and his man come out in a blizzard to get our heat…read moregoing. He did something that was unbelievable to me. He and his man shoveled all the walkways and the driveway so my wife could get her car out in the morning. They did this because they wanted to make sure the repair would work, and after the installation of the part, there was a certain amount of time the system needed to reboot. I repeatedly tried to pay him for all the extra attention and he refused. This is a true pay it forward company. There are few of these type of businesses these days. He limits his client base because it's not about the money it's more of a passion for this guy. I wish you nothing but more success.

Great service , very professional! Quality work Answered…read moremessages promptly and showed up on time

David is great -- extremely knowledgeable, responds quickly, is there when he says he'll be there,…read moredoes excellent work. What more could you ask for? Our go-to guy.

I have been using Mr. Rooter Plumbing of Bergen County for several years and they are great. On…read moretime, professional and gets the job done. Mike is terrific. He is friendly. He knows how to diagnose the problem . I would recommend this business without hesitation.

I could not ask for better service from this company. When I reached out to request a service they…read moreimmediately got back to us and set an appointment the very next day. Upon arrival, I received a text message letting me know that the plumber was on his way & provided me with his name & a company picture of him. The plumber was very thorough and took his time to find the root of the problem. He was very detailed in his explanation and offered advice on what to do in the future. I am extremely pleased and I highly recommend this company!

This is an unfortunate update following my 5-star review a few years back. I tried to really like…read moreParamus Plumbing and root for them, but after the latest incident, I really have to speak up because what I'm about to describe has happened repeatedly before. I was trying to get a service call out on the AC they installed in 2016, and 5 days later and 3 leaving messages later, they have not had a technician contact me. What is the point of being in a Service industry if your first line of service - communication - is so atrocious? I remember when Brett told me that it's hard to get back to customers in time because he had no receptionist back then and I had given you every benefit of the doubt. Now with an 800 number, multiple technicians, and a receptionist(s), what is the excuse now? And what is the point of receptionist if all they do is to tell me that "they left a message with the technicians, there's nothing more they can do"? I called last Saturday and spoke to a young lady who told me (when I asked her to look up my information) that she "has no access to any information (due to working from a different location a la COVID-19) and that all she can do is to leave a message with one of the technicians" Okay, understandable as long as someone calls back, I thought. Then on Monday an older lady did call back saying they got someone nearby and are trying to work something out so I happily told her to have the guy call me first so I can arrange with the tenant. No calls. I called again on Tuesday and Briana picked up (I think the same lady from Saturday) and I told her my frustration. She just said she can leave a message with them again. There was no apology, no 'Oh I see you called last week, we'll make sure to get back to you this time', no follow up, nothing. And of course, I didn't hear a squeak back from them. So now it's Thursday and I feel foolish for having tried to give Paramus Plumbing a chance to repair their own job. I understand it's AC season and everyone might be busy running around. But what is the point of voicemails and receptionists if you simply cannot be reached or even bother calling back if you're too busy? If they're busy with "big commercial jobs" like Brett told me about back then, then perhaps switch strategy and exit the residential business altogether. If they're still in it, they need to do better and call customers back whether they can or can't do the job. It's basic decency they can afford their customers. They do a good job though not without errors, but be prepared for atrocious communication if you choose Paramus plumbing & mechanical. I went with someone else who was so much more responsive and guess I'll see how good Brett's work was.

Brett, and his staff of pros at Paramus Plumbing have done many jobs for me at my home and they've…read morealways come through. They're excellent workers, knowledgeable and dependable. My wife and I recommend them highly for any of your plumbing and HVA

I have a single family house. My plumber for many decades has retired; therefore I need to find a…read moresuccessor. I tried Grossman due to good Yelp reviews & a friend in Mahwah recommended them. I met with Grossman to swap out a toilet & the water controls in a shower (non-emergency service call). Matt came to my house to provide an estimate. We scheduled a time for him to return a few days later (11/2020). They came and they did a good job. There were no economic surprises. They cleaned up their mess and everything works fine. I've attached a picture of his neat workmanship of the shower cartridge (hidden behind the wall). IMO, he did a good job & I will be using Grossman again.

Our boiler had started leaking last night and after numerous searches on Yelp for highly-rated…read moreplumbers nearby, we stumbled across Grossman Plumbing & Heating. Because it was late in the night and the nature of the work, they had promised us they would come first thing in the morning. Fast forward to the following morning day: they came exactly at the time they'd promised and got the job done at the time they'd estimated. They also walked me through what work needed to be done (i.e. upgrading the existing exhaust to the chimney as ours is not up to code, replacing x valve, etc...), which was nice and assuring. I had an extremely pleasurable experience using this vendor and will definitely contact them again for future work!

We were stuck on a 99 degree day and woke up to our AC unit not working. Within minutes of me…read morereaching out, I received a call back and they were at our house within an hour and a half. Very professional and friendly. They diagnosed the problem quickly and had a replacement part on hand. Great service! Will definitely call them again!

UMG helped with out heating when something went wrong. The team answered my questions, fixed the…read moreproblem immediately, and made us feel very comfortable. Would highly recommend!

We have had exclusively positive experiences with Dragonetti; they were recommended by not only our…read morenext door neighbors, but also other locals as well. We previously used another plumber and had very mixed experiences so we wanted to try someone new and are overwhelmingly happy with our decision to do so. Across 2 diagnostic calls, 2 regular service calls, and 2 jobs for "new" work, Dragonetti has been consistent in their deliverables and the quality experience they brought with it. I have to give special recognition to both the office staff that handles scheduling and, in particular from the plumbing team, Nick (although his colleagues have always been equally professional). Nick is extremely easy to talk to, explains everything clearly, and does not "hide the ball" whatsoever. What he promises is what he delivers in both scope of work and pricing. A particular point of appreciate we have is Nick & his team's responsiveness between Facebook messages with the company to get in touch at off hours and promptly returned phone calls/texts (scheduling and ETA communication for appointments). A recent example, we experienced a (at the time) scary situation with our boiler very late on a Friday. Nobody else returned our call despite having answering services and promising a call back. We got a 2am acknowledgment and prompt follow up the next day (Saturday). Within an hour, Nick was at our house and spent an hour listening to our concerns and diagnosing the issue/coming up with a plan. He left with a follow up scheduled and came through as discussed without any bumps along the way. I really cannot stress enough how stress free communications have been with Dragonetti in all regards and I understand why they are so highly regarded locally. Moving forward, they will be our go to for plumbing issues because we know what to expect and do not have to worry about quality concerns on their work, all of which has held up without skipping a beat. Highly recommend.

Nick and the entire Dragonetti team were amazing. They were professional, on time and very quick…read morein regards to communication and scheduling. The fixed a leaking faucet in my bar tub after I tried and failed to fix it myself. They were knowledgeable and took care of my issue with very fair pricing. I will be calling them again. It's hard to find people to trust when doing work in your house. Dragonetti plumbing has earned my trust. Don't hesitate to call them!

Contacted them about a pin hole leak on my hot water line. They responded quickly and scheduled…read moreservice at a time that worked for me. Great communication throughout the process. Fair prices.

I used Angler Plumbing for several different plumbing project in my house. Each plumbing job was…read moreoutstanding. AUSTIN is absolutely amazing. He did an outstanding job each time. They are honest and do excellent work. The owner, Fabian, is also a great guy. I will use Angler Plumbing for all my future plumbing needs. They are the best plumbers and it shows in their work. Thank you, Austin and Fabian.

TJB Plumbing Heating…read more We first had the very good fortune to encounter Tom in Feb. 2019 when we had a hot water heater disaster - at that time, we were amazed by his efforts to correct the problem as quickly as possible- his knowledge, professionalism and genuine concern for our wellbeing turned a proverbial "horror trip" into a well managed project. Since that time we have called upon Tom for a variety of different plumbing problems as well as other things we thought he could help with - as always he provided the best advice, service and efficiency one could expect. Besides his plumbing expertise, his knowledge as an inspector has saved us much time and trouble, not to mention money, along the way. Most recently (March, 2026), Tom again provided the service & professionalism one hopes for in a master craftsman- I can't recommend Tom enough to anyone who requires help in times of need - his knowledge, expertise, integrity and concern are beyond reproach. Linda W.

I had an excellent experience working with TJB Plumbing and Heating (Tom -owner) recently on a…read morerepair/replace question when the furnace stopped working. They were reliable, transparent about the details surrounding the problem and fixed the furnace. In my view, it's rare to find someone who combines skill, integrity, and professionalism so well, and I would recommend them to anyone looking for a trustworthy trade professional.

Just a great person Honest…read moreReliable Fair pricing Used Shai many times Happy to have him

I contacted Shai at Impact Plumbing after my regular plumber of 30 years didn't return a call (he…read moretold his receptionist to tell me his truck broke down). Shai picked up the phone on my first attempt to call him. I explained the problem with the relay on the heater. He had his assistant, Gary, out that afternoon to survey the problem, and made an appointment the next morning to do the repair. Gary was on time, finished the job earlier than expected, checked everything in the system multiple times before leaving, and worked extremely clean. The price was fair for the parts and labor that needed to be done. I would highly recommend Shai and his team for any of your heating or plumbing needs. It's rare to get great customer service nowadays, and especially an owner that takes the time to pick up the phone.