The family that owns the business is so kind, you're always greeted! They have a vast selection of…read moreshoes. If they don't have your size in stock, they will help you find it! VSI has great discounts throughout the year off season. They also have a new website that is so easy to use! You can pick up in store or online.

Came here to find my wedding shoes. Couldn't believe how big their selection was. I finally found…read morethe perfect pair but they didn't have my size in stock. My sales girl called their other location and had my size sent over and it was there the next day. Extremely relieved since it was only one month before my wedding and I still needed to have my dress altered. I also found a few pairs of sandals and even outfits for my honeymoon (I didn't even know they sold clothing!) I will definitely be coming back!

They are currently having a sale on items such as sports caps, T-shirts, jeans, and shoes. Was…read moreable to buy shoes for $25, original price was $80. The shoe clerks were very helpful in finding the right shoe size, and offer an alternative if out of stock. Nice interior, spacious and organized display. Prices are going on discount.

Great apps, great burger and even better drinks here! An amazing aesthetic with great vibes for…read moredrinks with friends or even a date night. Cant wait to come back and try more!

Always buy our children's shoes here. I love that they will actually measure their feet and confirm…read morethe fit.

The staff are incredibly helpful! Especially Jeremy and Peter. We always leave feeling well taken…read morecare of with a high quality item in hand that fits perfectly. The selection is really good and if they don't have what you need they are more than happy to order it for you. The prices are competitive, especially when you factor in the service you get. Great store!

Service was excellent. Selections that time were fairly limited, but I would assume it has gotten…read morebetter by now.

Ordered a pair of shoes in store to be shipped to home. Fed ex states package was delivered no…read morepackage was delivered and I was home all day. I couldn't take care of it at the store I had to wait for customer service to open. Couldn't take care of it with fed ex because the store has to. Now I'm getting the run around with customer service and have to wait an additional 8 days to file a lost claim. Be wary of ordering anything on line in the store with this company.

Got here five minutes before store closed at 6pm on Sunday. So 5:55 and the doors were locked with…read morecustomers inside. All I had was a pick up!

Ordered online for in store pick up. Communication was smooth. Self pick up is the far back of the…read morestore near Amazon returns. Smart from a business standpoint because you have to walk through many aisles to get your order and likely to buy something else. Well I did because the clearance rakes are in the aisles. Purchased a nice cardigan for $8. Back to order pick up. You must have a cell phone that connects to the internet in order to pick up your order. The email link leads you to the bin number to get your item(s). Took less than 60 seconds. Staff was welcoming and helpful when I used the self-checkout. Surprised they had them. A human cashier was still present and also one doing regular checkout. Store was clean, items in the right sizing section and labeled price wise.

Very friendly sales rep that handled by Amazon return. Disappointing selection of sizes for men's…read moreunderwear, which is what my husband was shopping for. Couldn't use the Amazon return coupon to purchase Lee jeans.

This is my first time back to REI in a few years. I was very disappointed with how I was treated…read moreand the lack of professionalism demonstrated by the personnel in the shoe department. We were not greeted nor spoken to in a courteous manner. We recognized the store personnel were busy assisting other customers so we took the initiative to look at shoes and found a design we liked. We brought the selection and waited until an attendant was available. The attendant was rude and condescending in tone, insisting I was mispronouncing the shoe brand name. I found this very unprofessional in how it was communicated as well as she thought it was necessary to bring this to my attention. I didn't appreciate this type of customer service. I will not return to this REI nor recommend it to my friends anymore.

My mountain bike needed some tuning up and Jason did a great job of taking his time and taking…read morenotes before he gave me an assessment of what needed to be done. Based on the things that the bike needed, Jason suggested comprehensive tuneup which did save me some $. Overall, I am happy with the speed at which they worked on the bike. I got a text message that the bike was ready to be picked up. Jason knows what he is talking about. Everything went well.