I had a frustrating experience at the Matteson Recreation Center with a front desk worker named…read moreLaura. My dad, who had a stroke, has a valid membership and we came so I could briefly record him working out for stroke survivor awareness, since he's building a platform to help others going through the same thing. I wasn't there to use the gym or any equipment, just to record him, but Laura refused to let me in and was very rude about it. I understand there are rules, but the lack of compassion and professionalism in that situation was really disappointing.

Deceptive practices. I was sold 4 personal training sessions for $77…read more I was told by Kay-Kay (general manage) that it was a winter storm deal to get people in the gym (regular value $288) and that LA fitness would absorb the difference. That it was no commitment, month to month if I wanted to the continue & rate would not change. I was also told that I would meet with my trainer (Marty, who was great btw) once a week for 4 sessions. That weeks 1-4 was body mechanics and basic strength training. if I choose to move forward it would be more nutrition and strength focuse etc... As we signed the contract she throughly pointed out to reassure me that there was no obligation. she highlighted that N/a was placed on term fee, N/a payments due. During my second session 2/13/26, Marty mentioned that I had a package to meet with him once a month. and he had to book this session ahead.. I told him that we were suppose to meet once a week from what Kay-Kay & I discussed. after the session, I talked to Kay Kay who was at first confused to why there was a misunderstanding, she pulled up the contact and explained that I had two sessions left and that I was PIF (paid in full).. She said she was going to honor what she told me and clear it up with Marty and give me a call. on 2/18/26 Marty texted again asking if I had upgraded to once a week package & again confused I replied that Kay Kay had yet to reach out and I'd follo up with her regarding said package. He texted back later that evening stating that he had spoke with the regional manager about the mix up and I was give two additional sessions. On 2/20/26 Marty texted and said tge Matteson location was closing and he wanted to get my sessions booked. I told him I had a minor injury and that I still needed to talk with kay Kay to clarify. On Monday 2/23/26 I called to speak to Kay Kay and was told she no longer works at that location and was directed to call Kirstin at the Chicago ridge location about training package... Kirstin was not available when I called. On Friday 2/27/26 I called Chicago Ridge and spoke with kirstin (who I believe is Kay kay) who said she could not cancel or make any changes and that it could only be done at my home gym (Matteson) I explained the situation about Kay Kay and what was sold to me.. she (Kirstin) directed my to 949-255-7200 la fitness customer service.. I spoke to Adonis, who quickly referred to my signed contract where it stated the monthly fee and agreement. that he could not go by "hearsay" just the contract and 50% buyout. I'm insulted at this point because why would make any of this up?? there was no $77 down or any sort of payment plan mentioned. I told him to cancel and that I did not agree with his verbage of "buyout" because that would imply my participation or knowledge of a "buyin"... he stated that he would need a card to charge the fee and I told him to charge the card on file because again I do not agree with any of these terms or contract that was probably altered after I signed... just tell me it's $75 per session... the bait and switch is diabolical... Adonis said he could not charge my card on file and I did not give him a card to charge so he said I woul be held to the terms of the contract. I hung up the phone and called Matteson back and Jake said he could not cancel and that I had to call Chicago ridge. I then call customer service back and spoke with Tido who said "like Adonis said, there is a buyout fee and he's not going back and forth with me about it" I told him I never agreed to any package or payment plan and that I would be writing reviews on the deceptive practices of LA Fitness on every consumer site. Buyer beware!!!

Down's Fitness is my happy place! Andrea and Lindsay Downs are the best trainers money can buy. The…read moreprogram is second to none in providing instruction on how to make fitness a lifestyle. You get livable meal plans. No workout is ever the same; the music is jamming, and whether you are in the studio or virtual, you feel like you belong. Downs Fitness has the BEST Fit Fam on the planet with a community of people who cheer you on in your health and fitness goals, so you are never alone. No shame, no judgment, just lasting results. As Andrea always says, if it doesn't challenge you, it doesn't change you!

From the owner: It only takes one workout to become part of the Downs Fitness family! Downs Fitness features:…read morevirtual and in person programs: - Downs Fit in Six - flagship 6 week program aims for total body and lifestyle transformation. Includes access to 6 weeks of fitness classes, three 6 week meal plan options, virtual recipe book with 40+ approved recipes, online support group and more. - Circuit Training - Challenge your entire body with circuit training. Join this fun and challenging total body circuits with short rest periods to get your heart rate up and your muscles working! - Personal Training - One on one training, tailored to your fitness needs. Not able to come to the gym? Your location need not limit you with our virtual option. - Downs Fitness at Work - Corporate Wellness Events and Fitness Parties Give your staff a healthy and uplifting experience. Contact us for more details and to discuss your next event. In person spots are limited. Download the Downs Fitness app for drop-in class availability!

I had a membership here for 1 year, but I had to change gyms when I moved to Hyde Park. Overall I…read moreliked coming here and they had all of the weights that I needed to lift with. The gym is only $20 per month and for that you get fairly decent amount of free weights and lifting equipment as well as various cardio machines. I also ended up becoming friends with most of the staff here. As far as cleanliness goes, I thought that the place was spotless. They also provide towel service while you are lifting, which is something I can't say about most gyms. Most of the people that I encountered here were lifting recreationally compared to many of the other gyms I've attended. The gym is also rarely crowded to the point where you are waiting to use a machine. Although I've never done this, Cardinal Fitness also provides personal training for an extra fee. The only thing that I didn't like about the gym was that sometimes they will try to close a couple minutes early, and they also don't have an indoor track or a pool. Sometimes I like running on a track because I get bored from running/biking/stepping in place. Overall, it is a nice gym for its cost. There aren't too many gyms around for this price. Pros: Very Clean Affordable ($20 + Enrollment Fee) Lots of equipment Friendly Staff Cons: No Indoor Track No Pool

My family has had a membership here for several years now. They have locations all over the place…read morewhich is convenient. The gym and locker rooms are always clean. I've never had a problem getting a machine or some space to workout. Can be busy but you don't really notice due to the large amount of equipment. The staff is very personable. Can't beat the price...$20 per month. They are always running specials and competitions. The only downside is no track, tennis courts or pool. As a plus, they have a kids room for parents who want to work out. If you want a great no-frills gym, definitely check out Cardinal Fitness.

This incredible owner walks the walk and talks the talk of no excuses!! The fitness classes have a…read morewide variety from Pilates to Tank Top Tuesday to get you in shape. Nutritional programs to help you with menu planning and helping you be healthier! Great location with classes offered from early morning to evening with private training available. Great asset to the community!

From the owner: We specialize in 1 on 1, partner training and group training, boot camps, circuit training, cross…read moreconditioning training, nutrition education, meal plans, working with individuals with special needs, working with individuals with injuries.

I enjoyed my first trip to this location. It just opened a few months back and I been wanting to…read moreget here and I finally made time. The staff is very helpful and friendly. Great vibes and gym for your exercise routine. I'll definitely be back when I'm in the area and need to get it in in the gym.

This gym is continuously closed and have not been in existence in Matteson long enough to have…read moreissues. Woke up this morning to go workout and nothing. NO lights, NO sign, NO nothing. What the employees don't want to work today? How are they not open and they are 24 hours? Roof issues a couple of weeks, before that other issues. Geez Planet Fitness in Matteson- figure out how to better communicate with your customers.