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This review is for Thursday, February 5. Went to BOGO with my friend cuz we saw the ads on IG and wanted to check it out since it was marketed as authentic Thai tea. Yelp and their website says they open at 11. My friend and I arrived at 11 and they weren't even open. Google said 11:30 and at 11:30, even the kiosk wasn't open to order. The kiosk also didn't have the BOGO deal. We had to order on our phone. I got the Thai Tea while my friend got the green Thai Tea and we traded one of our free drinks with each other so we'd have different drinks. The regular Thai tea tasted watered down. The green Thai tea tasted like cereal. LOL. Overall, this place was very disappointing. I was really excited to try them and wanted to like them but unfortunately, they missed the mark. I honestly wouldn't recommend as drinks are $7.50+. You're better off going elsewhere for the same price but better drinks. Btw, the place is in a ghost kitchen so lots of delivery drivers are going in and out. The parking lot is super small and cramped as well. Location is also bad. LOL. Unless they improve their drinks, I wouldn't recommend at all especially with the hassle of parking.
We went for their Grand Opening and had high hopes. It is located in a ghost kitchen. The parking lot can get busy with everyone coming in and out and the pickup area is small. You can pre-order your drink on their website or order via a kiosk in the pickup area. Once your order is ready, you will get a link to pick up your drink(s) from a locker. We ordered: -Green thai tea with Boba. It recommended 100% for "Thai taste", but in general my husband and I like our milk teas less sweet. So, we ordered 25% and 50% and 100% with Boba. 25% Sweet tasted just like milk. 50% Sweet had a slight tea flavor to it, but it was kind of watered down and didn't taste very good. 100% Sweet was okay. We noticed the green color of the thai tea was lighter the less sweet the drink was (ex: 25% Sweet was pale green, 100% Sweet was a darker green). But, the 100% Sweet still had too much of a milk flavor and not enough of a tea flavor for us. The boba was hard and the drink would have tasted better without it. Also, it defaults to 15% optional tip when paying online. Marketing is cute and comes in a paper bag, but overall it was miss for us. Sorry Cha La One.
I saw an Instagram ad for their BOGO deal and wanted to get a little sweet treat. Cha La One is located in a ghost kitchen, and you're able to order online or through the kiosk inside. I ordered 2 thai milk teas with whole milk and 75% sweetness. They do offer a stronger thai tea flavor for $1 and it says there's an extra scoop. I was a bit confused as to whether that meant an extra scoop of thai tea powder or tea leaves when they brew the tea. I'm glad I got 75% sweetness and probably could've gotten 50% sweet. I felt that the thai tea was quite milky and smooth. There is a subtle thai tea flavor, but I wish it was stronger. Maybe they're still tasting out ratios, but I felt that the drinks were just ok!
I got the Cha-La-Coco (Thai Coconut Milk Tea) and it really confused me because it tasted like a watery thai tea with soy milk, not coconut milk. I would not get it again, especially at its price point. I would come back for the desserts, but the 3 stars is just based on this drink.
As someone who likes to support small business, I always like trying something new. I have a huge sweettooth and enjoyed what I tried at cha la one. Thai tea pandan whisper tasted nice and fresh. The pandan flavor was subtle. I'm Filipino and want to gatekeep things like buko pandan, but this pandan Thai tea was really good to me. Just a reminder, you have to mix it all up and stir before drinking, otherwise you won't taste the blend of flavors. The crème brûlée itself was nice and soft. I just wish I had more of it! I ordered two crème brûlées: the Thai tea and coconut flavors. Definitely a fan of the sweet balance here. Sure, price point is the Bay Area price, but businesses need to survive and make some profit. I will definitely support them since it's close to me.
TLDR; a bit of a wait, pricey, but definitely delicious and authentic Thai tea that will have you wanting more. I actually came across this business on Instagram and decided to give it a try. I always prefer ordering ahead of time for any restaurant/shop because I'd rather have my order ready by the time I get there so I can immediately dip. I tried using the online ordering platform for Cha La One, but they weren't accepting online orders, so I had no choice but to order in person. I was confused when I arrived at the address and I didn't know if I was at the right place. Turns out there isn't a storefront per se, but Cha La One is located inside a "food hub". The facility is a place with commercial kitchens, where some businesses probably operate as ghost kitchens for DoorDash, Uber Eats, Grubhub, Postmates, etc. But lo and behold, I spotted the "Cha La One" and "AUTHENTIC THAI TEA" sign displayed through the window on the second floor! I just had to figure out how to get up there and order somehow... So... you can't go up there lol. The waiting area on the floor level was kind of small. A bunch of people were going in with QR codes ready to scan and leaving with their food orders. I'm guessing they were doing food deliveries. There was one worker standing behind a counter, but she wasn't there to take orders. Instead, there's a kiosk with a bunch of restaurants within that food hub listed on the screen. I found Cha La One and ordering was easy enough. The 3 drinks I got: Pandan Whisper (Thai Pandan Milk Tea) - This had a perfect balance of pandan and Thai tea. This drink had me saying, "damn. this is really good" after every sip. 5/5 Choco Charm (Thai Choco Milk Tea) - This kinda reminded me of Nesquik, but my friend thought it tasted more like Milo. It was good, but the cocoa powder wasn't mixed very well because I felt grainy bits in my throat, which wasn't a pleasant feeling and caught me off guard. 4/5 Bottle Green Serene (Thai Milk Green Tea) - Saved this for the next day. Very floral, but a bit on the sweeter side (ordered 100% sweet, no ice). If ordering bottled drinks, I'd recommend getting the tea less sweet or dilute to taste with water/melted ice. Super delicious otherwise! 5/5 To wrap things up, I was a little annoyed/cranky about the wait time because I got there right when they supposedly opened. The estimated wait time was 3-10 minutes, but I didn't get my order from the worker behind the counter until 15-20 minutes after ordering (and this is exactly why I prefer to order ahead of time). The price was also kind of high (subjectively); $30 for 3 drinks. HOWEVER! I'm not going to lie, those drinks all tasted amazing. The condensed milk really comes through. I usually babysit my drinks for hours to the point where the ice melts, but I finished my tea so fast that I still had huge ice cubes left. Overall, the teas were hellllllaaaa yummy and I would probably get it again, but maybe not frequently. If it weren't for the cost, I could see myself drinking this everyday.
As all the other reviews, say, this location is located in a ghost kitchen. Parking is not too hard to find when it's not crazy busy with delivery drivers waiting for their orders. I ordered via the kiosk, and it wasn't too bad. I waited roughly 15 to 20 minutes for my or drinks to be ready. I went during their buy one get one free promo for grand opening, so I decided to try their Thai iced tea and Thai coffee, each with 100% sweetness and 75% sweetness just to compare because I don't usually like it too sweet it says on the menu that 100% is the authentic Thai flavor, and I would say that that's correct. The 75% is a little bit bland and I think it's partially my fault because I didn't drink it until I got home, so the ice probably melted and diluted the tea, but I felt like the tea was a little bit lacking in flavor. Even the coffee didn't feel too strong compared to other Thai coffees I've had. I think I would still be willing to give them another shot because it still tasted good, but I would definitely go with their recommendation of 100% sweetness.
Ordered the first time and it was quite bland, they offered me another drink , it was better , be sure to get the extra tea shot which is included. The Thai tea brle was delish also
Tasted very milky, the Thai tea flavor was very weak. The coconut milk added a nice creamy richness, but it was too expensive and the flavor was not there. Very disappointing, I do not recommend.
I saw an ad for a soft opening BOGO deal, so I gave it a try. If you're taking your drink to go, be prepared: the lid is terrible and don't seal. Half of my drink spilled while I was driving. Most importantly, the thai milk tea wasn't good--it was very watery. Even if it cost only $3, I still wouldn't buy it. Would not recommend."
I went on the grand opening day when they offered BOGO. I ordered a classic and a legendary strength Thai tea (100% sweetness) to see which one I like more. Both turned out very tasty but I think the classic strength is enough for me. I stirred it before I drank and it was perfect. But if you like a thicker and more concentrated feel, the legendary strength is good.
Ordered a regular thai through door dash, obtaining the food and drinks was a little confusing and frustrating when the store tablet wasn't scanning my door dash app. Luckily I was able to get assistance from one of the workers. As for the drink I ordered, it was "okay" I honestly felt like the drink could've had a much stronger thai taste. It was a bit watered down. The design is super cute though! read more
Cha La One is located inside one of the ghost kitchens in Sunnyvale. I ordered via DoorDash for pickup, and my order came out fairly quickly. Parking is a bit tight, but not impossible. Since there was a grand opening BOGO promotion, I got two Original Thai Teas- one at 100% sweetness and the other at 75%. The drink itself is pretty standard, but honestly tastes like it's made with instant Thai tea powder. I was hoping it would be prepared traditionally (like freshly brewed Thai tea), especially since their Instagram states that they offer authentic Thai tea. For the price point (~$8-9), I wouldn't come back. read more
Business owner information
Cha La One A.
Hi Juliet,…
This review is for Thursday, February 5. Went to BOGO with my friend cuz we saw the ads on IG and wanted to check it out since it was marketed as authentic Thai tea. Yelp and their website says they open at 11. My friend and I arrived at 11 and they weren't even open. Google said 11:30 and at 11:30, even the kiosk wasn't open to order. The kiosk also didn't have the BOGO deal. We had to order on our phone. I got the Thai Tea while my friend got the green Thai Tea and we traded one of our free drinks with each other so we'd have different drinks. The regular Thai tea tasted watered down. The green Thai tea tasted like cereal. LOL. Overall, this place was very disappointing. I was really excited to try them and wanted to like them but unfortunately, they missed the mark. I honestly wouldn't recommend as drinks are $7.50+. You're better off going elsewhere for the same price but better drinks. Btw, the place is in a ghost kitchen so lots of delivery drivers are going in and out. The parking lot is super small and cramped as well. Location is also bad. LOL. Unless they improve their drinks, I wouldn't recommend at all especially with the hassle of parking. read more
Business owner information
Cha La One A.
Hi Diana,…
We went for their Grand Opening and had high hopes. It is located in a ghost kitchen. The parking lot can get busy with everyone coming in and out and the pickup area is small. You can pre-order your drink on their website or order via a kiosk in the pickup area. Once your order is ready, you will get a link to pick up your drink(s) from a locker. We ordered: -Green thai tea with Boba. It recommended 100% for "Thai taste", but in general my husband and I like our milk teas less sweet. So, we ordered 25% and 50% and 100% with Boba. 25% Sweet tasted just like milk. 50% Sweet had a slight tea flavor to it, but it was kind of watered down and didn't taste very good. 100% Sweet was okay. We noticed the green color of the thai tea was lighter the less sweet the drink was (ex: 25% Sweet was pale green, 100% Sweet was a darker green). But, the 100% Sweet still had too much of a milk flavor and not enough of a tea flavor for us. The boba was hard and the drink would have tasted better without it. Also, it defaults to 15% optional tip when paying online. Marketing is cute and comes in a paper bag, but overall it was miss for us. Sorry Cha La One. read more
Business owner information
Cha La One A.
Hi Sheryl,…
7 months ago
I saw an Instagram ad for their BOGO deal and wanted to get a little sweet treat. Cha La One is located in a ghost kitchen, and you're able to order online or through the kiosk inside. I ordered 2 thai milk teas with whole milk and 75% sweetness. They do offer a stronger thai tea flavor for $1 and it says there's an extra scoop. I was a bit confused as to whether that meant an extra scoop of thai tea powder or tea leaves when they brew the tea. I'm glad I got 75% sweetness and probably could've gotten 50% sweet. I felt that the thai tea was quite milky and smooth. There is a subtle thai tea flavor, but I wish it was stronger. Maybe they're still tasting out ratios, but I felt that the drinks were just ok! read more
Business owner information
Cha La One A.
Hi Jessica,…
I got the Cha-La-Coco (Thai Coconut Milk Tea) and it really confused me because it tasted like a watery thai tea with soy milk, not coconut milk. I would not get it again, especially at its price point. I would come back for the desserts, but the 3 stars is just based on this drink. read more
Business owner information
Cha La One A.
Hi Sophie,…
As someone who likes to support small business, I always like trying something new. I have a huge sweettooth and enjoyed what I tried at cha la one. Thai tea pandan whisper tasted nice and fresh. The pandan flavor was subtle. I'm Filipino and want to gatekeep things like buko pandan, but this pandan Thai tea was really good to me. Just a reminder, you have to mix it all up and stir before drinking, otherwise you won't taste the blend of flavors. The crème brûlée itself was nice and soft. I just wish I had more of it! I ordered two crème brûlées: the Thai tea and coconut flavors. Definitely a fan of the sweet balance here. Sure, price point is the Bay Area price, but businesses need to survive and make some profit. I will definitely support them since it's close to me. read more
Business owner information
Cha La One A.
Hi Jaime,…
8 months ago
TLDR; a bit of a wait, pricey, but definitely delicious and authentic Thai tea that will have you wanting more. I actually came across this business on Instagram and decided to give it a try. I always prefer ordering ahead of time for any restaurant/shop because I'd rather have my order ready by the time I get there so I can immediately dip. I tried using the online ordering platform for Cha La One, but they weren't accepting online orders, so I had no choice but to order in person. I was confused when I arrived at the address and I didn't know if I was at the right place. Turns out there isn't a storefront per se, but Cha La One is located inside a "food hub". The facility is a place with commercial kitchens, where some businesses probably operate as ghost kitchens for DoorDash, Uber Eats, Grubhub, Postmates, etc. But lo and behold, I spotted the "Cha La One" and "AUTHENTIC THAI TEA" sign displayed through the window on the second floor! I just had to figure out how to get up there and order somehow... So... you can't go up there lol. The waiting area on the floor level was kind of small. A bunch of people were going in with QR codes ready to scan and leaving with their food orders. I'm guessing they were doing food deliveries. There was one worker standing behind a counter, but she wasn't there to take orders. Instead, there's a kiosk with a bunch of restaurants within that food hub listed on the screen. I found Cha La One and ordering was easy enough. The 3 drinks I got: Pandan Whisper (Thai Pandan Milk Tea) - This had a perfect balance of pandan and Thai tea. This drink had me saying, "damn. this is really good" after every sip. 5/5 Choco Charm (Thai Choco Milk Tea) - This kinda reminded me of Nesquik, but my friend thought it tasted more like Milo. It was good, but the cocoa powder wasn't mixed very well because I felt grainy bits in my throat, which wasn't a pleasant feeling and caught me off guard. 4/5 Bottle Green Serene (Thai Milk Green Tea) - Saved this for the next day. Very floral, but a bit on the sweeter side (ordered 100% sweet, no ice). If ordering bottled drinks, I'd recommend getting the tea less sweet or dilute to taste with water/melted ice. Super delicious otherwise! 5/5 To wrap things up, I was a little annoyed/cranky about the wait time because I got there right when they supposedly opened. The estimated wait time was 3-10 minutes, but I didn't get my order from the worker behind the counter until 15-20 minutes after ordering (and this is exactly why I prefer to order ahead of time). The price was also kind of high (subjectively); $30 for 3 drinks. HOWEVER! I'm not going to lie, those drinks all tasted amazing. The condensed milk really comes through. I usually babysit my drinks for hours to the point where the ice melts, but I finished my tea so fast that I still had huge ice cubes left. Overall, the teas were hellllllaaaa yummy and I would probably get it again, but maybe not frequently. If it weren't for the cost, I could see myself drinking this everyday. read more
Business owner information
Cha La One A.
Hi Christine,…
7 months ago
As all the other reviews, say, this location is located in a ghost kitchen. Parking is not too hard to find when it's not crazy busy with delivery drivers waiting for their orders. I ordered via the kiosk, and it wasn't too bad. I waited roughly 15 to 20 minutes for my or drinks to be ready. I went during their buy one get one free promo for grand opening, so I decided to try their Thai iced tea and Thai coffee, each with 100% sweetness and 75% sweetness just to compare because I don't usually like it too sweet it says on the menu that 100% is the authentic Thai flavor, and I would say that that's correct. The 75% is a little bit bland and I think it's partially my fault because I didn't drink it until I got home, so the ice probably melted and diluted the tea, but I felt like the tea was a little bit lacking in flavor. Even the coffee didn't feel too strong compared to other Thai coffees I've had. I think I would still be willing to give them another shot because it still tasted good, but I would definitely go with their recommendation of 100% sweetness. read more
Business owner information
Cha La One A.
Hi Carolyn,…
7 months ago
Ordered the first time and it was quite bland, they offered me another drink , it was better , be sure to get the extra tea shot which is included. The Thai tea brle was delish also read more
Business owner information
Cha La One A.
Hi Hershey,…
7 months ago
Tasted very milky, the Thai tea flavor was very weak. The coconut milk added a nice creamy richness, but it was too expensive and the flavor was not there. Very disappointing, I do not recommend. read more
Business owner information
Cha La One A.
HI Misha,…
7 months ago
I saw an ad for a soft opening BOGO deal, so I gave it a try. If you're taking your drink to go, be prepared: the lid is terrible and don't seal. Half of my drink spilled while I was driving. Most importantly, the thai milk tea wasn't good--it was very watery. Even if it cost only $3, I still wouldn't buy it. Would not recommend." read more
Business owner information
Cha La One A.
Hi Uzo,…
7 months ago
I went on the grand opening day when they offered BOGO. I ordered a classic and a legendary strength Thai tea (100% sweetness) to see which one I like more. Both turned out very tasty but I think the classic strength is enough for me. I stirred it before I drank and it was perfect. But if you like a thicker and more concentrated feel, the legendary strength is good. read more
Business owner information
Cha La One A.
Hi Amy,…
8 months ago
Second time here. Ordered online and pick up was easy. Their drinks are on the pricey side but it is tasty and authentic. For those looking for something not too sweet I recommend 50% sweetness. Got the teas with ube, pandan, and original and everyone loved their drinks! Yummy! read more
Business owner information
Cha La One A.
Hi Marisa,…
7 months ago
Business owner information
Cha La One A.
Hi Calvin,…
More info about Cha La One
1026 W Evelyn Ave
Sunnyvale, CA 94086
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(408) 461-0947
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