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    Cha La One

    3.1 (16 reviews)
    Closed 12:00 pm - 8:00 PM
    Updated 3 weeks ago

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    Cha-La-Thai (Original Thai Milk Tea)/
    Juliet T.

    Cha La One is located inside one of the ghost kitchens in Sunnyvale. I ordered via DoorDash for pickup, and my order came out fairly quickly. Parking is a bit tight, but not impossible. Since there was a grand opening BOGO promotion, I got two Original Thai Teas- one at 100% sweetness and the other at 75%. The drink itself is pretty standard, but honestly tastes like it's made with instant Thai tea powder. I was hoping it would be prepared traditionally (like freshly brewed Thai tea), especially since their Instagram states that they offer authentic Thai tea. For the price point (~$8-9), I wouldn't come back.

    Cha-La-Coco (Thai Coconut Milk Tea) - $8.25
    Sophie C.

    I got the Cha-La-Coco (Thai Coconut Milk Tea) and it really confused me because it tasted like a watery thai tea with soy milk, not coconut milk. I would not get it again, especially at its price point. I would come back for the desserts, but the 3 stars is just based on this drink.

    Thai Pandan Whisper (Thai Pandan Milk Tea)/
    Jaime F.

    As someone who likes to support small business, I always like trying something new. I have a huge sweettooth and enjoyed what I tried at cha la one. Thai tea pandan whisper tasted nice and fresh. The pandan flavor was subtle. I'm Filipino and want to gatekeep things like buko pandan, but this pandan Thai tea was really good to me. Just a reminder, you have to mix it all up and stir before drinking, otherwise you won't taste the blend of flavors. The crème brûlée itself was nice and soft. I just wish I had more of it! I ordered two crème brûlées: the Thai tea and coconut flavors. Definitely a fan of the sweet balance here. Sure, price point is the Bay Area price, but businesses need to survive and make some profit. I will definitely support them since it's close to me.

    Bottle Green Serene (Thai Milk Green Tea)/
    Christine T.

    TLDR; a bit of a wait, pricey, but definitely delicious and authentic Thai tea that will have you wanting more. I actually came across this business on Instagram and decided to give it a try. I always prefer ordering ahead of time for any restaurant/shop because I'd rather have my order ready by the time I get there so I can immediately dip. I tried using the online ordering platform for Cha La One, but they weren't accepting online orders, so I had no choice but to order in person. I was confused when I arrived at the address and I didn't know if I was at the right place. Turns out there isn't a storefront per se, but Cha La One is located inside a "food hub". The facility is a place with commercial kitchens, where some businesses probably operate as ghost kitchens for DoorDash, Uber Eats, Grubhub, Postmates, etc. But lo and behold, I spotted the "Cha La One" and "AUTHENTIC THAI TEA" sign displayed through the window on the second floor! I just had to figure out how to get up there and order somehow... So... you can't go up there lol. The waiting area on the floor level was kind of small. A bunch of people were going in with QR codes ready to scan and leaving with their food orders. I'm guessing they were doing food deliveries. There was one worker standing behind a counter, but she wasn't there to take orders. Instead, there's a kiosk with a bunch of restaurants within that food hub listed on the screen. I found Cha La One and ordering was easy enough. The 3 drinks I got: Pandan Whisper (Thai Pandan Milk Tea) - This had a perfect balance of pandan and Thai tea. This drink had me saying, "damn. this is really good" after every sip. 5/5 Choco Charm (Thai Choco Milk Tea) - This kinda reminded me of Nesquik, but my friend thought it tasted more like Milo. It was good, but the cocoa powder wasn't mixed very well because I felt grainy bits in my throat, which wasn't a pleasant feeling and caught me off guard. 4/5 Bottle Green Serene (Thai Milk Green Tea) - Saved this for the next day. Very floral, but a bit on the sweeter side (ordered 100% sweet, no ice). If ordering bottled drinks, I'd recommend getting the tea less sweet or dilute to taste with water/melted ice. Super delicious otherwise! 5/5 To wrap things up, I was a little annoyed/cranky about the wait time because I got there right when they supposedly opened. The estimated wait time was 3-10 minutes, but I didn't get my order from the worker behind the counter until 15-20 minutes after ordering (and this is exactly why I prefer to order ahead of time). The price was also kind of high (subjectively); $30 for 3 drinks. HOWEVER! I'm not going to lie, those drinks all tasted amazing. The condensed milk really comes through. I usually babysit my drinks for hours to the point where the ice melts, but I finished my tea so fast that I still had huge ice cubes left. Overall, the teas were hellllllaaaa yummy and I would probably get it again, but maybe not frequently. If it weren't for the cost, I could see myself drinking this everyday.

    Thai tea and Thai coffee
    Carolyn M.

    As all the other reviews, say, this location is located in a ghost kitchen. Parking is not too hard to find when it's not crazy busy with delivery drivers waiting for their orders. I ordered via the kiosk, and it wasn't too bad. I waited roughly 15 to 20 minutes for my or drinks to be ready. I went during their buy one get one free promo for grand opening, so I decided to try their Thai iced tea and Thai coffee, each with 100% sweetness and 75% sweetness just to compare because I don't usually like it too sweet it says on the menu that 100% is the authentic Thai flavor, and I would say that that's correct. The 75% is a little bit bland and I think it's partially my fault because I didn't drink it until I got home, so the ice probably melted and diluted the tea, but I felt like the tea was a little bit lacking in flavor. Even the coffee didn't feel too strong compared to other Thai coffees I've had. I think I would still be willing to give them another shot because it still tasted good, but I would definitely go with their recommendation of 100% sweetness.

    Cha-La-Coco (Thai Coconut Milk Tea)/
    Misha S.

    Tasted very milky, the Thai tea flavor was very weak. The coconut milk added a nice creamy richness, but it was too expensive and the flavor was not there. Very disappointing, I do not recommend.

    Hershey C.

    Ordered the first time and it was quite bland, they offered me another drink , it was better , be sure to get the extra tea shot which is included. The Thai tea brle was delish also

    I saw an ad for a soft opening BOGO deal, so I gave it a try. If you're taking your drink to go, be prepared: the lid is terrible and don't seal. Half of my drink spilled while I was driving. Most importantly, the thai milk tea wasn't good--it was very watery. Even if it cost only $3, I still wouldn't buy it. Would not recommend."

    I went on the grand opening day when they offered BOGO. I ordered a classic and a legendary strength Thai tea (100% sweetness) to see which one I like more. Both turned out very tasty but I think the classic strength is enough for me. I stirred it before I drank and it was perfect. But if you like a thicker and more concentrated feel, the legendary strength is good.

    Cha-La-Thai (Original Thai Milk Tea)/Ube Dream (Thai Ube Milk Tea)/

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    Okay but... a hotel coffee shop with good matcha? That's the plot twist I didn't know I needed…read more We stopped here on my way out of Santa Clara heading to San Francisco -- it's conveniently close to a bunch of other spots, and since it's tucked inside a hotel, parking was ridiculously easy. (Underrated luxury.) Now, the hotel itself? Visually... a moment. It looked like someone invested serious money into it, but the design felt a little space-meets-startup-meets-what's-happening-here. Some elements felt elevated, others felt a bit makeshift. I genuinely couldn't tell what the theme was -- futuristic? celestial? boutique-on-a-budget? I'm still processing. The front desk team was clearly well-trained and knowledgeable -- they had every answer, every stat, every rate breakdown ready. But the warmth? Missing. I was hoping for a little storytelling since I'd never heard of the hotel before, and instead got a very matter-of-fact "we've been here five years" energy. Efficient, yes. Inviting, not quite. But let's talk about why you're really here: the coffee shop. Completely different vibe. Two people working, both genuinely happy, welcoming, and quick. We ordered a latte and a matcha to go -- total was about $22, which made me blink for a second -- but then I tasted the matcha. Oh. This wasn't the overly sweet, dusty-green situation you sometimes get. It tasted clean. Real. High-quality. The kind of matcha that feels intentional. I love Firehouse in Marin, but this? This was closer to serious coffee roaster-level quality. Smooth, organic-tasting, beautifully balanced. You could tell they care about what they're serving. Branding was strong, the space was cute, and I could absolutely see myself sitting there with my laptop pretending I'm writing something important. We grabbed ours to go, but it had that easy, airy, "stay awhile" energy. Would I book the hotel? Jury's still out. They don't have an in-house spa and mentioned bringing in third-party services for certain amenities, which made it feel a little less full-service than I expected. Would I go back for the coffee shop? Without hesitation. Delicious drinks, easy parking, quick service, and a vibe that actually makes you want to come back. Sometimes the side character steals the show -- and in this case, it's 100% the matcha.

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