While shopping at Valley Fair Mall my daughter wanted to stop for soft serve. We decided to go to Rabbit Rabbit Cream. We ordered soft service with boba on the kiosk. It was ready quick! My little loved it! read more

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Stopped by while at the mall yesterday. This is a boba tea and soft serve store. You place your order at the kiosks and an employee will bring your order out to you. They have a variety of fruit teas which I love. They were out of the grapefruit green tea so I decided to try the passion fruit green tea and my hubby order the passion fruit and orange green tea. We both ordered our teas with zero sweetness and 50% ice. Our orders came out extremely fast by an employee. Both teas were made just right. They were very good and we enjoyed them. read more

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Had my eye on this spot for a while and finally tried it. SO GOOD! There are only a few ice cream flavors to choose from, so I hope they expand. I got the daily tea boba parfait and fell in love with it! The milk tea ice cream is lightly sweet and doesn't feel heavy at all. The light ice cream works so well with the toppings and the variety of textures! The crunch of the granola and corn flakes with the chewy boba is perfection!! The oreo boba parfait is great too. The vanilla soft serve tastes almost like greek yogurt or plain tart froyo, it's delicious! It is a little bit on the pricey side, but honestly it was pretty filling and such a great treat. Ordering process was easy-just through an ipad. It's a small spot, but super cute. I will return!! read more

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I love rose milk tea and their rose assam milk tea is amazing - better than boba guys. The tea is really rich and strong. 50% sweetness was plenty sweet. I wish they gave a larger drink portion. read more

creme brûlée milk tea! nice new option at valley fair. ordered on the tablet and drink was out within 5 mins. regular size looked a little smaller but loved the drink. not super sweet. did not add on boba because the creme brûlée was plenty. would come back and try their other drinks! read more

Rabbit Rabbit Cream - creme brûlée milk tea - Ice Cream & Frozen Yogurt Near Me - Santa Clara, California

Great tea, I've tried many flavors and never been disappointed. Many tea places don't have kid friendly drinks. I love they have a kids Calpico drink both great for adults or kids. My son loves the mango flavor. Price is reasonable. A go to place to have when at Valley Fair read more

Terrible gargage milk tea overly sweet even though I asked 25% sugar. The lychee jelly topping was way too sweet which was mindlessly dumped inside the drink with sugary water thus caused dilution and over sweetness. The whole drink also tasted artificial. Lousy careless job from barista. Worst milk tea junk I've ever gotten in my life. Will never buy anything from them again! read more

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I would say this place has some items I really enjoy, and some I really do not enjoy lol. I would recommend coffee or fruit tea here. For coffee, I absolutely loved the lavender latte. The flavor was strong and the coffee was smooth. Very nice, I would definitely venture into this part of the mall again just to get some coffee. The lychee cucumber green iced tea was nicely refreshing and strong. You could kind of get both flavors mentioned in the taste. The brown sugar milk tea with boba was decent. The boba was ok, not my favorite (white boba). The japanese buckwheat milk tea was not great, it mostly tasted of creamer. I found the soft serve to be so disappointing; it was so runny and the flavor was incredibly sweet (like tooooo sweet!). Unfortunate as I was excited to try this item. I wasn't a fan of the milk tea parfait. As the soft serve turned into soup, the many bits of granola made it feel like I was eating cereal. Idk, it could be improved. read more

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I was really disappointed with my experience. I felt misled by the posts I saw from others. I finally decided to try it on a weekday when the mall was less crowded, and there was no line. I ordered the Oreo Oreo boba parfait, but I expected the cup to be larger. It took them about 10 minutes to make it, and honestly, I don't think it should take that long to put something like this together. The ice cream tasted like low-quality soft serve; it was icy and not smooth at all. The parfait only had one Oreo cookie--how can that be called an Oreo Oreo cup? The presentation looked sad as well. Overall, I think I'll pass on this place and look for alternatives. It costs more than a regular boba drink, which I find ridiculous. read more

Rabbit Rabbit Cream - Oreo Oreo boba parfait - Ice Cream & Frozen Yogurt Near Me - Santa Clara, California

I was walking around Valley Fair and my mom was craving milk tea. We stopped by Rabbit Rabbit Cream. I wanted a caffeine free option and the employee recommended Japanese buckwheat. I ordered a Japanese buckwheat milk tea with 25% sweetness and 50% ice with grass jelly. The flavor of the Japanese buckwheat was interesting and unique. It was almost nutty and tasted very roasted. I'd get it again for sure!!! Check it out if you're at the area or in the mall! read more

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We got the earl grey and vanilla swirl, but it was very underwhelming. The flavor wasn't very strong and I just prefer my soft serve more creamy. They ran out of vanilla, so we got mostly earl grey. You order from a tablet, so everything's pretty fast. I ended up going to salt & straw after cause I wanted a better sweet treat. read more

Rabbit Rabbit Cream - Earl grey & vanilla swirl - Ice Cream & Frozen Yogurt Near Me - Santa Clara, California

To be honest, there are better places for milk tea. I think the teas that I got Brown Sugar and the Pink Guava had lacked a lot of flavor. Also, this is located in Valleyfair, so there's also a lack of seating and calm ambiance if you wanted to hang out with a group of friends. There's other milk tea shops that are standard that are 10 ft from this place, so I would recommend going elsewhere. It's definitely a pretty shop though, so it's worth it to post about. read more

Rabbit Rabbit Cream - Outside - Ice Cream & Frozen Yogurt Near Me - Santa Clara, California

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Came by on a Wednesday afternoon with a friend. There was no line at that time, so we were able to order at the kiosk and receive our order within 5 minutes. The drinks were similar to Rabbit Rabbit Tea, located on the 2nd floor of the mall, but the difference here is that you can get ice cream. They have both standard ice cream in a cup/cone but also ice cream parfaits. We got the Assam Tea and Kyoto Matcha ice cream in cups. There was also Thai Tea and Vanilla and the option for swirls. The ice cream was not too sweet and the tea flavor was prominent. It wasn't too creamy either, but does contain dairy. They decorated ours with a little pretzel. It was quite a lot of ice cream in the cup (for reference, the cone is slightly cheaper). Right in front of the store are a couple of tables with seats and charging docks. Since this is located in the mall, there's plenty of parking, but you have to pay after two hours. Would come by here again! read more

Rabbit Rabbit Cream - Assam Tea Ice Cream in a Cup and Kyoto Matcha Ice Cream in a Cup - Ice Cream & Frozen Yogurt Near Me - Santa Clara, California

I ordered the Matcha and Thai Tea swirl. It wasn't very creamy and lacked the rich smooth mouthfeel to it. Like when you eat ice cream. The soft serve also melted pretty fast. I did not like the Thai tea, it was a bit grainy to me and didn't really taste authentic to me. The matcha is good and strong, but it was a bit difficult to taste and appreciate the flavor as the Thai Tea pretty much overpowered the soft serve. I do not recommend getting the swirl, just get the matcha by itself. I would give it another shot, with a different flavor. read more

Rabbit Rabbit Cream - Match and Thai Tea Swirl - Ice Cream & Frozen Yogurt Near Me - Santa Clara, California

12/11. Passed by in valley and decided to get a rose milk tea. My friend got a fruit tea. Did not get the ice cream this time but it seems pretty pricy. Overall my rose milk tea is decent. Light rose flavor and a strong tea. A little too sweet for a 100% sugar (I have a sweet tooth and tend to get 100% on the first try). Also, the milk tea isn't as pink as the one in the picture. There are also other unique flavors such as tiramisu that I would love to try next time. read more

Rabbit Rabbit Cream - Rose assam milk tea - Ice Cream & Frozen Yogurt Near Me - Santa Clara, California

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rabbit rabbit has a kids menu with non-caffeinated boba drinks....mainly milk and one fruit blend...stopped by rabbit rabbit for a boba drink for the kid...boba paradise (milk with brown sugar boba) is $5.95 for the smaller size or $6.95 for the big kid size...basically sugary milk with some sugary soft boba...not a fan, but kid seems to enjoy the drink... read more

Rabbit Rabbit Cream - order kiosk - Ice Cream & Frozen Yogurt Near Me - Santa Clara, California

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We ordered tea and they never prepared it, although our credit card was charged. When we told them, and showed them the charge, they still denied having ever taken our order. Now we have to dispute the charge to get our money back. I strongly recommend avoiding this place. read more

Oolong soft serve is among the best things I've eaten in a long time! Get it with brown sugar sauce and corn flakes (or another crunchy item of your choice) and you'll be happy! read more

A little pricey from what I'm used to for soft serve. But it was delicious and super yummy. They give a lot for a cup so it's best to share. I do wanna note that the soft serve contains dairy so if you're lactose intolerant, you might want to reconsider. It was a bit hard to find. Kind of tucked away under the escalators next to Macys. read more

Rabbit Rabbit Cream - Kyoto Matcha soft serve - Ice Cream & Frozen Yogurt Near Me - Santa Clara, California

aesthetic drinks and soft serve with mainly asian inspired flavors! ordering is easy using the digital screens, and the orders are made pretty quick. we only tried the earl grey soft serve which had a lovely and strong tea flavor but the texture wasn't as creamy as we desired--more icy..? some of the drinks look really interesting though, and I might come back to try them read more

Rabbit Rabbit Cream - earl grey soft serve - Ice Cream & Frozen Yogurt Near Me - Santa Clara, California

Yum yummy! I don't go to VF mall often because of distance but when I do go - I always grab boba from Rabbit Rabbit. When I heard about their ice cream I knew I had to try it too. I wasn't disappointed! Not the hands down best ice cream... not as creamy as I would hope - but the flavor was not bad. Got the matcha thai tea swirl and wished I got thai tea only because the matcha was overpowering between the two. Easy and quick enough service since you order through the kiosk. read more

Rabbit Rabbit Cream - Matcha Thai Tea swirl - Ice Cream & Frozen Yogurt Near Me - Santa Clara, California

really yummy soft serve - had the half milk tea and half vanilla with egg pudding on the bottom. it was $8 something n quite small - prolly a bit steep for the price but i would get it again. wish the ice cream didn't melt so fast tho. also got a regular green tea - not good at all and not interested in trying their drinks again - it's just that its worse than expected today they were short handed and seemed like they still needed to work out their work flow - waited for 30+ min. read more

Rabbit Rabbit Cream - Ice Cream & Frozen Yogurt Near Me - Santa Clara, California

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I had super high hopes coming here after seeing TikTok's and instagram posts. It took a while for the ice cream to come out and the employee seemed somewhat annoyed with the customers the entire time. The taste was okay, wasn't anything too crazy, the matcha was standard same with the Thai tea. I likely wouldn't come here again considering there are more unique places in the mall. read more

Rabbit Rabbit Cream - Thai tea and matcha swirl - Ice Cream & Frozen Yogurt Near Me - Santa Clara, California

Passed by this place while walking around the mall and decided to give it a try. Their soft serve options looked really good, but I was craving boba so I ordered the brown sugar milk tea with boba. I got it with 50% sweetness, but it was still a little too sweet for me! Despite that, I thought it was yummy, had good brown sugar flavor, and I liked the boba texture. I'd go with 25% sweetness next time though. read more

Rabbit Rabbit Cream - Ice Cream & Frozen Yogurt Near Me - Santa Clara, California

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Rabbit Rabbit Cream has a variety of items on their menu and is perfect if you're in the mood for a tea or coffee. They have tablets at the front which are self-order with photos of each of the items to help you decide what you want. I went with the passion fruit tea and received my order at the "rabbit window" within minutes. The drink was delicious and was great to drink on this hot day. Prices are reasonable and they will have something you would love if you're into Tea or coffee! read more

Rabbit Rabbit Cream - Passion Fruit - Ice Cream & Frozen Yogurt Near Me - Santa Clara, California

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My friend and I came here after seeing a few TikToks of it opening! The aesthetic for this place is really nice and our soft serve ice cream also came out quick as well. However, the ice cream was kinda expensive but I guess it's because of inflation. It also tasted similar to mcdonald's soft serve to my opinion and my friend also agreed. Though aesthetic, I don't think I'd visit again but it was nice trying! read more

Rabbit Rabbit Cream - Ice Cream & Frozen Yogurt Near Me - Santa Clara, California

Assam Milk Tea Judgment: solid C first thing that comes to mind is "why is this assam tea kinda fruity tho?" like there are notes of darkness but for an assam tea it's really light and not that strong at all the cream tastes light but curiously feels heavier in part because of the sugary feel it leaves behind maybe the combination is what gives it the fruity taste? idk but there is some kind of harmony going on, I'll give it that solid pearls not filled to the top D:= nice cup irrelevant since I got a large but a regular size here is criminal for how much it costs no wait/lil turnaround cute design especially the literal rabbit hole the drinks come out from I thought about if I should make this review in the first place since it is supposed to be the same as the Rabbit Rabbit kiosk (I already have a review written down for it from before, just not on here) but given that the menu is pretty different from there (even if it is just the same but cut down and half replaced by soft serve stuff) and the fact that they decided that a brick and mortar place in the same mall as the kiosk would be ok, I had hoped that it might be different enough in taste maybe to evaluate this place based on a drink and not taking into account the soft serve feels unfair but to me it still falls under the genre of desserts/treats and going forward I may be a lil more liberal about rating places solely on the drink I get with little influence from anything I might also get just to be consistent as a painfully mid pmt rater $7.19 (L + pearls) 12/18/24 read more

Rabbit Rabbit Cream - Assam Milk Tea - Ice Cream & Frozen Yogurt Near Me - Santa Clara, California

As a frequent goer to their Rabbit Rabbit Tea kiosk upstairs for years and having tried their soft serves at their Palo Alto location, I'm very excited to see that they finally opened up at Valleyfair mall! Their tea selection is a bit smaller compared to their Palo Alto and kiosk locations, but they do make up for it with their delicious soft serve selections and their new lattes! Their location is on the first floor by Macy's and Leafy. The design of their store front is very bright and sleek. Their Iced Coconut Latte is a 10/10 -- the coconut milk and double shot espresso layered on top is the perfect balance! Not too sweet and not too bitter. They also have oat milk as a non dairy alternative. Also, their soft serves are so creamy!!! Like their Palo Alto location, they have the boba parfaits, cups and cones available to order. I did notice they added an Affogato to their soft serve selection, and the customers before me order it. I will definitely have to order it the next time I visit. I did opt for their vanilla soft serve in a cone, and let me just say that it looks so cute! The shape of the soft serve itself looks like ruffles cascading around the cone, and they topped it off with a mini pretzel so it was a nice little salty treat to balance the sweetness of the soft serve. read more

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My girlfriend ordered the vanilla ice cream Cone. Safe to say it was awful. The vanilla was so plain it tasted like nothing. I'm actually intrigued in how they did this bland flavor. The sweet potato was decent. The fancy swirl was deceiving read more

Diana was awesome! Her recommendation was very good and she was very kind and patient.

Good service. There is a rabbit2 cream store which may be a smaller version of this place. There are two screens to order from and you can also order with someone in the front. They have mostly caffeinated tea drinks. The kids menu is non caffeinated so we ordered the lychee fruit drink for my dad in law. I got the lychee fruit tea drink which comes with lychee jelly. It was decent but the tea flavor was very strong, my husband said it tasted herbal but I think it was just strong. After 10 min into drinking it I started feeling nauseous. The hubs also said he felt slightly nauseous. Luckily it went away about 30 min later but I had to walk around and ordered a fizzy soda and I felt better. Not sure if I would order the tea drinks again just bc it might be too strong for me. They have some other cream items which might be good to try read more

I love going here specifically for hot coffee because I'm not a boba person at valley fair But please please please fix the lids, I missed the old lids where it was cute heart shaped stopper. The new lids the coffee leaks out and it gets so messy. It gets to the point where I can't sip the coffee with the new plastic spinning lids because the leakage and need to transfer it to another cup. read more

Love the design of the shop, lots of room to stand and wait compared to the upstairs rabbit rabbit where the mall traffic is a bit crazier. Tried the soft serve and yum! The assam and vanilla pair so well together as the assam isn't as sweet. The soft serve isn't creamy but more like refreshing. read more

Rabbit Rabbit Cream - Lychee milk tea - Ice Cream & Frozen Yogurt Near Me - Santa Clara, California

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We're fans of Rabbit Rabbit tea on the second floor so naturally we had to try Rabbit Rabbit Cream as well. They have menu items that aren't available upstairs. The iced coconut latte is my go to. My children love the soft serve as well. They're all unique that isn't being served anywhere else within the mall and they're all very pleasant to the taste buds. Friendly staff and the cute shop are always a plus. read more

The place is super clean and well organized! Line moves fast and got our ice cream quickly even with line. My kids love it, and it's perfect sweetness for us! This will be my favorite place to go for ice cream and tea. read more

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I am so happy to see that rabbit rabbit has another store! Me and my girl love their tea and now they got ice cream in the same shopping mall, which is awesome! My girl ordered Oreo Oreo and I ordered taro latte. Their taro has a strong taste which I like it a lot, and Oreo one is mixed with boba , crispy and chewy , that's my girl's favorite!! Will try different flavor next time! read more

Rabbit Rabbit Cream - Oreo Oreo & Taro latte - Ice Cream & Frozen Yogurt Near Me - Santa Clara, California

Diana was great! I have been to Rabbit Rabbit tea many times but this was my first time at Rabbit Cream. Diana was patient and knowledgeable and helped me find the right drink. Great customer service! read more

Oreo Oreo Boba Parfait is what I had purchased. Loved the oreos, loved the ice cream or yogurt or whatever, loved the boba... loved everything! Jayen was the one who provided the amazing service, as well as the lovely parfait. Definitely recommened! Thank you so much, Jayen! :) read more

Rabbit Rabbit Cream - Oreo Oreo Boba Parfait - Ice Cream & Frozen Yogurt Near Me - Santa Clara, California

Their tea was really watered down and for 75% sweetness there is no flavor. Tastes like watered down milk. We got an earl gray milk tea 75% sugar and a brown sugar MT 75% sugar. Both tasted really bad ngl. Idk who came up w the recipe or who made it but they need tea with actual flavor. Also music was so loud I couldn't hear my friend and asked for tip with self service no contact check out. read more

Rabbit Rabbit Cream - Ice Cream & Frozen Yogurt Near Me - Santa Clara, California

This was absolutely not brown sugar milk tea. It tasted like plain sugar water completely missing the creamy texture and rich flavor you'd expect. I even asked one of the staff members if it had milk, and after showing him the drink, he confirmed that it did. Frankly, it didn't look or taste anything like the picture on the menu. If this is what your team considers brown sugar milk tea, it's clear that proper training is urgently needed. This felt misleading and disappointing. I suggest you retrain your staff thoroughly or reconsider how this location is being managed. Updated Review Comment: Hi Kate, I'm not sure if it's just the oat milk, but your brown sugar milk tea really needs a complete overhaul. I ordered with 50% sweetness, but it barely tasted like 10%. For almost $7, it wasn't worth it and went straight to the trash after just one sip. When I spoke to your male staff member, he brushed it off, saying the drink was correct, even though a small adjustment could have easily been made. This goes beyond the drink itself your staff could really benefit from more training in customer service. Also, my friend's drink didn't match the ingredients listed on the menu. She drank it since she'd already paid, but she was far from satisfied. Take a look at the photo of the milk tea on the menu compared to what I actually received, and think for yourself how that would taste. I plan to return in a few days to see if there's any improvement, as you mentioned. $7 might not seem like much to a business owner, but it's a big deal to many customers. I really hope this feedback helps you make the necessary changes. read more

Rabbit Rabbit Cream - Brown Sugar Milk Tea - Ice Cream & Frozen Yogurt Near Me - Santa Clara, California

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