The best. I needed a tuneup 2 days later, back on the trails. They are the experts. Thank you Chainline.

Bike service and attitude is second to none. Took Jason's bike riding class and it was awesome. Finally a bike shop that teaches you to ride and improve your skills. The coffee shop has some of the best sandwiches I've had anywhere on the planet. read more

With all the great reviews (the main reason I went to this place) I had a crappy experience. First experience was when I went to drop off my tire (i wanted to get a quick release put on my front tire). I got there early and waited til they opened, (they open at noon). It was 1210 when I went up there and they were still closed. Waited a little longer, and tried again, the door was open. Dropped off my tire because he didn't have the wheel in stock, so it was on order. The second experience I went to pick up my tire, I had to pick it up before work because they are closed by the time I get off work. So I went there around 1150 so I can get my tire and than head to work from there. 1200 came around and the place was not open. 1210, still the place was closed, waited and waited because I didn't want to come back. So 1248 rolled around and the owner shows up. If you have 1200 as the opening time that the place should be open at 1200. Go in to get my tire, and my tire is not put together, his excuse was "I guess I got distracted". I was almost late for work because I had to wait for him to finish with my tire. So all in all, not a place to go if you are on a schedule time. On top of everything, I have not even used my tire (the tags are still on the wheel), the tire is flat two days after I get my tire back. I will be going some place else for work in my bike. read more

Went in there today for my first time as I have been in Inky's customer for years. But got tired of the poor customer service and work performed at inkys so decided to try a new place. This place worked on my Trek the same day and were cheaper and way better customer service as well as seem to have a lot more knowledge of them bikes. Thank you for the great work and I will continue to give you a great referrals as well as bring all of my future work to you guys read more

I've been to most the MTB shops in San Diego, but nothing beats the personality of Jason Guthrie owner of Chainline! Jason lives and breathes MTBing! One of the best things about Jason is his detail and commitment to give you exactly what your asking for with the best possible price! Jason truly believes in what he is doing and it shows in his attitude and service to others. If your looking for a new MTB or to service your existing MTB, go see Jason! Tell him Bayliss sent you! read more

Such an awesome local shop! The owner Jason is so nice and helpful and honest and Trey and Sebastian are really talented mechanics. Definitely recommend checking this shop out. read more

This shop knows their stuff. If you want the real deal, go in and talk to Jason. He knows bikes and he knows how to set you up.

Brought my Santa Cruz Bullit in today for rear swing arm bearings. Gentleman at shop was very friendly and wanted to make sure he could get bearings before promising a service date. Took of caps and checked for bearing numbers. Cross referenced them and found some he could get in by midweek. Also service price is much better than other shops around. Good location. Can't wait to come back and pick up my rig once repairs are done. Going to do a review then as well. Going above and beyond the call of duty in bike shops is what I look for. Look forward to getting a lot of referrals. Thank you. read more

Jason and Joe at Chainline Bike's have more combined knowledge about what does and does not work than any other shop I have ever been to. These guys are at the top of the food chain when it comes to getting you dialed in on your mountain bike. I fully confident that there is no better shop to take your bike to for regular or extreme maintenance. read more

Absolutely epic experience! Everyone was super helpful and knowledgeable about bikes. I'm a new Mtn Biker and they helped my new bike get dialed in. They were respectful and took the time to chat with me about different aspects of Mtn biking. Will def be back and will refer my friends. read more

Been in this shop 3 or 4 times now. Each time for something else and every time I went in I walked out saying yup, never again. But this last time broke the bar. I was let in by their staff on the coffee bar side, they said they were closed but they still have a customer so please go bug them. I found this kinda funny and proceeded because my request is very simple and small. All I needed were some pedal washers because mine for some reason didn't come with any (one up pedals won't just bolt on XO1 crank arms in case you're curious. You need 2 pedal washers per side if you use crank arm boots.). My request for some washers was met with a confused face again and repeated my request like they didn't know what they were. The kid proceeded to go back to their "random box", sifted through it for about 4 seconds, came back and said sorry we don't have any. The only reason I give them more than 1 star is because they have pretty good selection of bikes and other stuff. Their customer support sucks but I'm sure if you buy a bike from them they would remember your name. Seems to be a California thing....luckily there is a good shop pretty close. Save yourself the time and just go to Alpine Ride Shop. read more

First off, I do not leave reviews but I signed up to Yelp just to give this place 5 STARS!! I went to this bike shop after hearing good things about it from a guy I ride with and I will be going back! The staff was very knowledgeable about a wide variety of bikes and offered custom upgrades based off of my questions which was very helpful. I felt like they were as excited about my bike as I was and wanted to make sure that my bike performed optimally, and it did! Great people and work, will definitely be going back. THANKS Chainline Bikes!!! read more

Took my KHS in for a long overdue tuneup. Talk about personalized service! Jason spoke with me about the options & costs for repairs. He really is enthusiastic about bikes and getting you back on the trail. He turned it in 2 days. Credited my $5 off yelp coupon. Upon pickup we talked at length about what he did and he answered all my questions. He didn't try to sell me on anything I didn't need. Highly recommend! read more

Impressed by Jason's knowledge. Got a great deal on 6 high quality mountain bikes for the whole family. Highly recommend!

This place is great for MTB! Very knowledgeable and friendly staff, mechanics and owner. They tell you what will and will not work to help achieve your MTB goals and do not pressure you into anything you do not need. Very cool shop and vibe. Each time I go I seem to make new friends to ride with too! read more

Awesome mountain bike shop in San Diego. This a great shop for the mountain biking enthusiast. One of the few Banshee dealers around. Jason, the owner, knows his bikes and has a great attitude. They offer lots of bike services. They don't just try to just push product, but instead it's more consultative sales. Jason knows bike products and can give good direction on where to spend (and not spend) your money. Love Chainline Bikes! read more

I visited this shop twice last Saturday. Chase gave me great service even though the part was unrepairable, he suggested to come back on Monday to see if they could get Sram to warranty the part even though I did not buy the bike from them. After I left and did some research I decided just to buy a new derailleur, called around to other shops and no one had the same Sram 12 speed XO1 derailleur, they had others but not what I wanted. Went back to Chainline, and sitting right on the shelf was the XO1 12 speed derailleur. I asked Chase do you have time to install it and just like BAM!, the bike was on the stand and new derailleur installed. That is awesome customer service. He went over the whole bike, made a few little adjustments on other things did not try to upsale on anything, great customer service. Don't hesitate to give this shop a try. read more

Jason really knows his stuff and works hard to get you back on the trail fast. You can trust he is going to be straight with his advice and values your business. read more

100% perfect service, 100% of the time. Jason & his staff are friendly, knowledgeable, and approachable. The prices are fair for both parts and service, and the service is very competent. When I take my bike in for service, I know it will be serviced right the first time. Chainline is a shop I feel great about supporting. read more

Just returned from my first visit . I had searched for 3 weeks, calling shop after shop, somehow missed this one. But, today I came across it and Jason answered the phone, "patiently" responded to all my seemingly ridiculous question. I had bikes I needed that day but the were cheapies. I brought the bikes in and I believe Joe (?) did the work on them, right there as I waited and even did some extras to make them safe to ride (brakes weren't even connecting). As it was, we probably would've crashed if we rode them out with only the work I originally wanted done. Seriously, Chainline Bikes is the first of many places I called that didnt seem annoyed that I had a cheapo bike I wanted in working order and that I knew Nothing about bikes. And... to top it off the pricing they charged was WAAAAY more than reasonable- according to quotes I received weeks before for just the innertube work! Very kind interactions, and efficient work, and quite timely! Our bikes were so cheap, that future upkeep or basic repairs don't warrant the cost, but to give the bikes to someone who knows how to do the work themselves and purchase a decent bike for commuting is a better option. The have some pretty cool looking bikes in there... Thank you Chainline Bikes for helping a know-nothing customer get bikes up and working for an impromptu ride with a group. read more

The quality of service and knowledge that Jason (the owner) has are outstanding! If you are interested in great service, honesty, high-end bikes and parts, Chainline Bikes should be your go to shop! read more

So far noone has been of any help! I went to a the local bike shop called Chain Line in the city of El Cajon in San Diego California and they work on forks and they were of no help, other than to say they don't make this model. They made no effort to contact Sram. It became real clear that Chainline was more concerned about the profit it makes from the parts then to help. They also made a joke of the part numbering system. I found it very appalling that they were so quick to make a assumption and told me to buy a better new bike when mine is only five years old! Very unprofessional! I had no choice but to go home and remove the damper myself and i found a calibrated blue orifice fallen loose at the bottom of the cartridge. There is no doubt this caused this failure because everything else appeared fine! After hours spent i found the part online! Beware everyone when you use these people for information or service and double check as i did or otherwise your going to be taken to the cleaners! read more

Jason is a credit to LBS owners. He is friendly, knowledgable and trustworthy. i have purchased two Banshee frames through him and hope to be making a third purchase here, soon. read more

Lot's of goodies at this shop. Jason mainly deals with MTB but is very knowledgeable and is a real bike enthusiast. Decent prices and no BS. If he doesn't haven't, he will get it and price match most stuff, just ask. read more

I love this speciality shop! I first went to www.chainlinebikes.com and noticed they had a small local shop. The staff is so enthusiastic and knowledgeable. I will be doing all of my ordering from here from now on. read more

Top notch place...a riders shop for sure. Excellent customer service and Jason knows what he's talking about. Whether your just starting out or been riding for years, highly recommend you check this place out. read more

I am so glad I found this shop. Jason was recommended to me by a friend and he's had my business ever since. Chainline has great deals whether you're looking to buy a full bike or purchase parts. Jason definitely knows his stuff and he's not a pushy sales guy (which I personally appreciate). And I can say from experience that if you try to work on your bike yourself, you won't get judged if you bring parts and pieces to the shop and ask for them to fix your mistakes! read more