I had a cushion on the back of my new glider chair that pushed on my shoulders too much. Brand new, but I needed it adjusted. I brought it to Chair-A-Medic and they were able to take some of the stuffing out, told me to try it out. I brought it back, still bothered me. They took out even more (although I think it pained them to deflate the cushion so much). PERFECT! For me anyway! No charge for the second time around. Thank you! I would definitely recommend them! read more

Incredible service! I went in with two sofa cushions that had broken zippers and a tear. They took me right away (no waiting) and fixed them on the spot for a very reasonable price. Good customer service too. I highly recommend them! read more

Great service knowledge and work. Bob and Troy are professional and enjoyable team to do business with.

I called on a Wednesday, website will tell you one day turn around. Although I did get a call back the next day and was asked to send pictures, which I did right away, I have not gotten anywhere with them. I called twice have answered all they're question via a text I was sent after my pictures. I was told they would get back to after talking to their upholsterers. Its been 5 days! I even tried to reach them today, but no reply. It shouldn't be this hard to be a customer. I moved on from them. Good luck if you use this company. Hope you're not in any hurry! I would have given them a good review, had they even gave me the courtesy of telling me they can't help me. read more

This company is truly dedicated to customer service and helping everyone! I live all the way in CT, and they were all God-sent angels!!! They came to the rescue and fixed my recliner all the way from AZ to CT!!! God bless them ALL!!! You all are fantastic and a credit to your name, and thank you for your help with EVERYTHING!!!! read more

The pull cable on my recliner snapped one night and I literally thought "How do I get *that* fixed?" Another furniture place recommended I call Chair-a-Medic (now that's saying something about Chair-a-Medic! A referral from a competitor). Bob was so kind and professional. He asked all the right questions. Troy came out to do the repair and educated me about my recliner theater seating all while doing the repair. He went above and beyond to get this cable fixed. These guys provide the exceptional customer service we SHOULD get all the time from our service providers. I definitely recommend them! Thanks, Bob and Troy! read more

Recently, I had a loveseat that broke and they had me take pictures to send to them. After reviewing the pictures, they gave me a quote and fixed my love seat for exactly what they said and on the timeline they told me they would. I was very pleased with the service that I received and we are talking about giving them several other pieces of furniture to repair in the near future. read more

The quote I got per chair was THROUGH THE ROOF. I almost choked. I'd already gotten two quotes that were clearly more reasonable. I could buy two new chairs for the cost of reupholstering one with Chair A Medic. No thanks. read more

Have had several couch cushions replaced here. I am giving them a full five stars because I was not happy with the way a recent set of cushions were wearing. Even though comfort is highly subjective, they agreed to replace the cushions with a foam that was more to my liking. Even though I paid a little extra for the cost of materials the second time I was really pleased once I got them back. Troy said he wanted to make sure and get it right the second time around so we took extra time and made a few extra adjustments. My advice is to take a lot of time to decide which firmness and materials you want when renewing old furniture. There are so many choices and one person's definition of comfortable may not equal another's. it's definitely cheaper to renew old furniture than buy new, but is still a big investment. Make sure to ask a lot of questions and even take some foam samples home to test for a day or two. Nothing more frustrating than to spend hard earned money and not satisfied. read more

My loveseat needed repair less than a year from the date of purchase. I contacted the furniture company, and after a month of getting the run-around, I called Chair-A-Medic. The owner, Bob, answered the phone after hours and was very helpful in advising me on the information I would need to gather before calling back the next day. I spoke with Lisa the following morning and she scheduled Troy to come out to my home within the week. They took care of EVERYTHING! They contacted the furniture store and finally got somewhere with them. They ordered the new cushion cover from the manufacturer and repaired it today. GOOD AS NEW! Thank you Chair-A-Medic! Excellent service! read more

I decided to have my dining room chairs reupholstered by Chari-A-Medic after picking up one of their business cards at the Copenhagen outlet. Hands down one of the best furniture decisions I have made. Our cat had destroyed the leather chairs and my husband refused to buy new chairs. We found some great fabric and delivered the chairs to Bob. In one week's time they completely refurbished our chairs and fixed a nasty gash on the back of one of the chairs...honestly they look like brand new chairs. The price to complete all 4 chairs was less than the purchase price for 1. And to top it all off, Lisa and Bob provided outstanding customer service. I would not hesitate to recommend them to anyone considering reupholstering their furniture; in fact, I have already sung their praises to several of our friends this week. Thanks Lisa and Bob, We LOVE our chairs!!! read more

Excellent to do business with. Took care of our chair cushion. And working on getting back our to couchers.

Just had my dining chairs reupholstered. It was pricey even with the discount but overall I'm satisfied. The chairs came the day after the agreed date. They were late for the time to drop off chairs so I re-scheduled for next day. Got an estimate through email before owner Bob came to our place for fabric selection and a final price sent to me next day via email. Got a free estimate on a sofa for re-upholstering during the drop off. Overall an honest vendor. read more

We have a leather recliner and ottoman. The pillow on the recliner had a rip in it after years of use. We had Chair-A-Medic recover both the recliner and the ottoman in micro-fiber and replace all the polished nailheads. We couldn't be more pleased with the results. read more

Found this company on "To Fix It" and they are outstanding. The service provider came to my home, answered my questions and didn't try to sell me on anything I didn't want. The finished product was outstanding!! I would definitely use them again for my reupholstering needs. read more

The bad vibes of the earlier visit were due to misunderstanding and were corrected by a return visit with the technician apologetic about the first contact and ready to do all to make sure we were satisfied with his service. Stuff happens. We withdraw our former complaint. read more