They never return phone calls or follow through. That is if you can even get them to answer the…read morephone. Hold times are ridiculous. So frustrated with their lack of customer service and lack of caring that WE need our wheelchairs. No I can't give it back while a new one is ordered. What part of I CAN'T WALK do they not get????

Terrible customer service. They messed up my orders and have yet to fix it. I've called them…read moreNUMEROUS times. Edit to address the comment posted on 6/21/24 I emailed info@nsm-seating.com on March 4, 2024; March 7, 2024; March 15, 2024; June 18, 2024 and June 19, 2024. I also called your customer service and left my contact information. Someone was supposed to return my call yesterday (6/20). I have yet to hear from National Seating. Stay away from this company!!

These folks are quick to help you with your needs, can arrange for delivery on short notice, and…read moregreat about setting up your equipment and telling you what you need to know about it. My favorite part is, they said they'd be at the house at 10am and they turned up at 10am on the dot. It's the little things that can make or break your day when you are under stress to begin with!

Before purchasing a product from them, make sure you have all manual and equipment. I am still…read morewaiting on a key for scooter bought 5/28.

If you are looking for an honest, hardworking, reasonably priced, though, 100% customer…read moreservice-oriented company than look no further. From the owner to the technicians, to the office staff you will not be disappointed. When I found this company I had experienced frustration, and disappointment. Now, one call and my problems are solved. I can't say enough good things about ADA Total Access Inc. When a person is handicapped, you need a company that will help and that is just what they do.

From the owner: Regain Independence With Access And Mobility…read more ADA Total Access Inc. in Peoria, IL, provides custom solutions to your access and mobility challenges. Regain your independence and enjoy life again with the help of ADA Total Access. Our experts provide custom solutions to meet the everyday accessib

As the name of the business gives away in the title, you come here for medical supplies. I've been…read morehere a dozen times over the years to get different things for family members. The staff is knowledgeable and if they don't have something in stock they'll order it or do the research to help you find what you need. Love to support local and love to see a local business fully staffed (there were 8 employees that I counted last time I was there).

Would rate 0 if I could! Was purchasing stoma supplies from them and paying what I thought was a…read moreCo-pay for insurance! This went on for many months. I called my Insurance Co and was told that Stoma supplies were covered 100%, no co-pay required! I called Vono to inquire, left a message. Received a call back with a message left not explaining why they were charging me, but informing me that they would no longer sell me any supplies!!! Just like a kid caught with their hand in a cookie jar, no explaination as to why they were stealing my money!! Do NOT use this Company, they are thieves!!!

I want to thank lifeway mobility for building my new ramp I'm so excited my whole family is I've…read morebeen waiting for this for a long time. They did a fantastic beautiful job in the representative was awesome and the people that did my rent was Eric and Wayne wonderful people to work with anybody needs help to build the ramp please feel free to call them. I love these people. They're very good people to work with spread the word around. I love my rent so much thank you guys so much for everything.

The technicians who come out to the home are great. But the gentleman currently in charge of…read moreservice is very poor. A few years ago it was a woman who would always pick up the phone or call back promptly. The current person never picks up and never returns calls. Plus I'm still trying to figure out why I paid $400 for 30 minutes of preventative maintenance.

Not sure what Jim R's real problem was, but that was a long time ago. My experiences have always…read morebeen top notch. Very helpful on phone and in person. My dad has used Family Medical for many years and has been very happy with their service.

firstly, The manager Seemed put out that she had to speak with me. I r compression hose that are…read moretoo short. She told me they are nonrefundable and non-exchangeable. p