I left a review about this company and their service technicians. Here we go again. The week of…read moreChristmas my chair lift goes out. What happened is nothing short of a miracle. When in this day and age will you find fast, compassionate, though, knowledgeable employees on a moment's notice. I can't stress enough how much I appreciate the hard work, well informed, and timeliness of the work performed. They always, and I mean ALWAYS go above and beyond to help people. Go to another company at your own risk because there is no one better or experienced as this company and their Service Technicians.

Champaign County Mobility did an excellent job for me installing a lift in my van. John and Aaron…read moreand the crew were friendly, knowledgeable and did a great job. They really are nice folks and they know what they're doing and I really appreciate their service. Great people I recommend them

The staff was informed and helpful in my search for compression stockings. The billed my insurance,…read moreand I'm happy with what was provided to me. They have a wide range of medical equipment on site.

From the owner: We serve you like the good old days. We have a wide selection of products, trained staff that know…read morewhat you need and know how to fit you well and know how to bill your insurance so you can be rest assured that you are well taken care of. In other words, we do it the way it should be done. We are a breath of fresh air and by golly, we could all use some of that.

If you are looking for an honest, hardworking, reasonably priced, though, 100% customer…read moreservice-oriented company than look no further. From the owner to the technicians, to the office staff you will not be disappointed. When I found this company I had experienced frustration, and disappointment. Now, one call and my problems are solved. I can't say enough good things about ADA Total Access Inc. When a person is handicapped, you need a company that will help and that is just what they do.

From the owner: Regain Independence With Access And Mobility…read more ADA Total Access Inc. in Peoria, IL, provides custom solutions to your access and mobility challenges. Regain your independence and enjoy life again with the help of ADA Total Access. Our experts provide custom solutions to meet the everyday accessib

These folks are quick to help you with your needs, can arrange for delivery on short notice, and…read moregreat about setting up your equipment and telling you what you need to know about it. My favorite part is, they said they'd be at the house at 10am and they turned up at 10am on the dot. It's the little things that can make or break your day when you are under stress to begin with!

Before purchasing a product from them, make sure you have all manual and equipment. I am still…read morewaiting on a key for scooter bought 5/28.

Avoid This Place! Complete Scam and Horrible Service. I have…read morenever experienced such shocking and aggressive behavior from a business in my life. I came in to return a completely defective item that they sold me. Instead of acting like professionals, listening to the issue, or offering a refund, the staff became extremely rude and highly argumentative. It escalated to the point where they actually threatened to call the police just because I wanted to return a broken product! They completely refused to issue a refund or exchange, offering zero explanation or basic courtesy. It is absolutely mind-boggling how a business like this stays open. They are selling cheap, low-quality junk at premium prices, and the moment something goes wrong, they treat their customers like criminals. Save your hard-earned money and protect your peace of mind. Do not waste a single dime or a second of your time here. Absolutely pathetic customer service. Update: the response review that owner stated is totally lies and not even close to reality. You said if it is used we can't return and I explained I didn't install because the item is not safe to use and that is why I didn't install. There is no such a notes in your store saying that you can not return the item . There is note if it is used or not in original box. Which is opposite. The item is in original box and never been used. Also, considering you, I am very educated and polite person. You were the one shaking and yelling instead of listening and what a shame claiming supporting community when selling unsafe items, not listening concerns of customer. You even said that if I return items I will be out of business. So you don't care about community or customer. You just mean, and bully behavior person who doesn't know anything about customer service.

Says they have a 15 day return policy, but refuses to allow the return, even though it is in the 15…read moreday period. My dad is in the hospital and can't use the walker at this time. This company is claiming that my brother can't return the walker, and they won't return the charge to my dad. Cannot recommend this company!