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    Champion Pool Service

    2.3 (55 reviews)
    Open 8:00 am - 5:00 pm

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    Services - Champion Pool Service

    Pool chemical testing and balancing

    Pool draining

    Champion Pool Service Photos

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    Recommended Reviews - Champion Pool Service

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    Reviews With Photos

    Robert J.

    Champion Pool was assigned to repair our pool pump by Choice Home Warranty on August 29, 2024. They later inspected the pump, determined it needed a new pump. For the next 3 weeks they did not show up for three confirmed appointments wasting 24 hours of my time. After 4 weeks without a pump they would not answer the phone, return texts or VM's. Then on 9/26/24 Champion Pool Service texted and said they were arriving on a day they knew we were out of town. Arriving home I found they had replaced the pump with a USED Pump that was seized and unusable. It would not turn. They reset my Aqualink system out of "service mode", back to normal so the seized motor would attempt to run for 8 hours a day. Using Electricity and creating a possible fire hazard. This company should not be allowed to operate in TEXAS. They committed FRAUD, created a safety hazard, and should loose their license immediately.

    David F.

    POOL SERVICE TECH LIED TO MY WARRANTY COMPANY - I was having problems with my pool heater not working. The warranty company sent out a tech from Champion Pool Service. He told me that my pool was not sending enough water to the pool heater for it to work properly. He told me to buy new filters and it should work. I bought the filters and the heater still did not work. So I tried and tried to get a hold of Champion Pools. I left several recorded messages (They don't talk directly to their home warranty customers. They send them to voicemail.) I then called the warrant company and they told me that they received a report from Champion Pools saying that the heater had prior damage from rodents and they denied my coverage. The pool service tech said NOTHING about any damage. In fact, he said he did NOT find any damage and that it was the pool filters causing the problem. Basically, the tech filed a report that lied about the problem so that my claim would be denied. He sent photos to the warranty company that showed NO DAMAGE. So I paid $85 to have a Champion Pool Service Tech come to my home to lie the warranty company so that my claim would be denied. I've attached the exact same photos that were sent to the warranty company. There is no damage in these photos.

    This SHOULD BE ZERO STARS They have been non-responsive after many phone calls from me and the warranty company. Now been over 6 weeks and my pool is a filthy green. I reached out to JEN and she has not returned a single phone call. My warranty company has reached out to them as well and No response to them. The part has been delivered and is available, but they choose to not even return a phone call. I am not certain why a company would not even return a call. Their service person assigned to me has texted me three times and he says he has not gotten a response so there is nothing he can do to help me. My pool may now need to be drained AND REFILLED IN ORDER FOR IT TO BE CLEAN AGAIN, I have left over 10 messages and still nothing, I also emailed the service manager and VP of company NICK, and still no response.

    Leasa H.

    6/19/23 my pool is still not in swimming condition. Excuses every time and they never show when they say they are. How this company can stay in business is beyond me!

    The broken filter, that they replaced with a broken filter.
    Garrick R.

    If I could give this place 0 stars I would. 1) the technician (Trevor) came buy, didn't look at anything and said he back. He was supposed to come back came back the next day. 2) Then (jen) never passed on a message to Trevor that my gate was unlocked, so Trevor checked the gate before the message was passed so he left, didn't ring the bell or anything. 3) Now (Nick) the Service manager won't send anyone out because of my previous review. So try not to use this company at all. I also contacted the bbb.

    Poor service time and time again. We have gone through so many techs I can't even remember their names. John Broyles is dismissive at best and more like unresponsive. Pool was cleaned two days ago and algae is ALL over it. They were supposed to come out the next day and fix it and they did not. Update: tech came and was wonderful. John is still awful.

    New motor and pool pictures, pool is green because of campaign pool service.

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    Jerry J.

    Thank you Tammy!

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    Page 1 of 2

    Ask the Community - Champion Pool Service

    Review Highlights - Champion Pool Service

    John, the Customer Service Manager, is always in communication with me about our pool system and what we can do to make it better.

    Mentioned in 4 reviews

    Read more highlights

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    GP&A Pool Services - Our Business Card

    GP&A Pool Services

    (32 reviews)

    We feel incredibly lucky that we happened to meet Japi as he was leaving our neighbor's pool one…read moreday -- it was honestly the best stroke of luck for our home. From day one, he has treated our pool with the same care and pride as if it were his own, and we are beyond thankful for his service. Every single week, he sends a detailed email outlining exactly what he completed, the status of our chemical levels, whether anything was added, and even how long we should wait before swimming. He also includes a picture of our pool after he's finished, which always gives us such peace of mind. It's rare these days to find someone who is not only so thorough, but who genuinely wants you to feel informed and confident about the care your pool is receiving. Our pool has never looked better, but more importantly, we trust Japi completely. His consistency, kindness, and dedication mean so much to us, and it shows in every visit. If you're looking for someone who will take care of your pool with honesty, heart, and true professionalism, we cannot recommend Japi and GP&A Pool Services enough. They've been an absolute blessing to us.

    We hired GP&A after speaking with several pool companies and chose them specifically based on their…read morereviews praising quick response times and communication. Unfortunately, that was not our experience. We did the "Green-to-Clean ($800)". It took SIX weeks. We had to repeatedly follow up because they would go ~2 weeks without showing up or communicating. When we asked, we were told there was an emergency situation, we tried to be understanding, but there was no proactive communication on their end. We decided weekly service ($250/month). After the initial clean, we signed up for weekly maintenance. Within 24-48 hours of each visit, chlorine levels would drop back to 0 ppm. GP&A's explanation was that our pool system was outdated and needed to be replaced. However, we had two separate pool inspections done when we purchased the home, plus 3-4 other pool companies assess the equipment, none of them flagged the system (installed in 2017) as a problem requiring replacement. Upsell attempts: GP&A quoted us a full system replacement (under $6,000) and then a filter replacement (~$2,200) before they said they could continue service. We decided to move on to another provider. End of service: We asked if they could continue maintaining the pool through the end of the month. Their last visit was six days before the final day of the month (image attached). The pool was visibly green and in poor condition by end of month (again they serviced it 6 days ago and it is this green; not adding enough chlorine). When we brought this up, they responded that the condition was "consistent with the unresolved filtration issue for which repairs were recommended", essentially placing responsibility on us for not purchasing their repair package. We were looking for a long-term, trustworthy pool service company. What we experienced was poor communication, inconsistent results, and recommendations that no other company has supported. I cannot recommend GP&A based on our experience.

    Blue Escapes Pool & Spa - not level paver with sand that is not even in the gaps.

    Blue Escapes Pool & Spa

    (23 reviews)

    Blue Escapes is a top-notch pool maintenance company. They have addressed emergency situations for…read moreme, like the time a piece of PVC blew during a cold snap, sending icy water spewing everywhere, but they're also great for routine maintenance. I highly recommend this company, and I'm not always easy to please!

    Hired them because Bob does know his stuff, but it was all downhill after the original consult…read more Working with them has been an utter disaster and waste of some 55k. In a mere 6 months AFTER the pool renovation was completed, the pavers gapped, not once but twice. They came out and fixed them, even doing soil injections a second time only for the exact same problem to return. The concrete beam or whatever its called under the coping is cracking and falling apart in two places. I've got several seams of grout in the coping tile that has completely separated b/c their sub contractor did a horrible job with cuts and used grout in almost 1.5inch seams which is absurd. They keep saying they are going to come out, but weeks pass without a single person showing up. Its now been months and I'm exploring my legal options, even if it just means taking them to small claims court. These guys are a construction defect nightmare who use a bunch of cheap mexican labor that doesn't speak english. DO NOT HIRE THEM. Update: They still haven't fixed the horrendous grout work yet they've been telling me for months someone will come out to fix it. Look at the grout size....this is the quality of work everyone. You think this is acceptable? Then they send out some loser who barely speaks english and he does a hand cut on a tile so it looks jagged like a bottle cap. He puts a bunch of sand in without truly fixing the gaps and calls it a day in an hour. The owner of the company, Bob, emails me to say it's all fixed. This company is a blatant joke. I should sue them just to make their life hell since they have made mine hell. Blue Escapes is just one giant construction defect claim waiting to happen. The worst contractor experience I've ever had and I've done full remodels on several properties before. If you hire them, be ready to spend a lot of money for the worst possible workmanship you've seen. You've been warned. Update 2: They sent out another band of incompetent illegals that don't speak english to try and fix the deck, but the joke continues. None of the pavers are level. None of the separation gaps were fixed, and the underlying issues still not addressed. Their incompetence is exhausting. I have officially filed a complaint with the BBB. I will no longer allow them to "repair" anything. I've asked for a 10k refund so I can hire another company to fix the pavers, the coping, and the bond beam which is crumbling. I've also hired an attorney on retention and I'm ready to go to war at this point. This business should not be in business. Of all my years remodeling properties, I've never dealt with this level of stupidity, poor management, and pure incompetence. It would be funny if it wasn't my property. But here we are and I'm beyond livid to the point that I will pour money into the legal side to crush this company. That's how pissed off they have made me and I've given them several opportunities to make things right. They will be lucky to be in business after I'm done with them.

    Champion Pool Service - poolcleaners - Updated September 2026

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