OMG! If you're a fan of Dick's Sporting Goods, you MUST visit Public Lands, in Framingham's…read moreShopper's World. This is one of their three locations in the U.S. and is actually owned by DSG. They focus more on outdoor recreation & highly recommend checking them out if you're looking for more stock of these brands: Varley, Patagonia, North Face, Vuori, Free People, Fjallraven, Arc'teryx, Marine Layer, Stanley/Yeti/Owala/Brumate, & more. I found Public Lands to be a more elevated DSG & loved the store...Very nice displays on the floor! They have a lovely selection of women's, men's, and children's. I think very similar to REI too, but better? Haha. Will definitely be back.

How have i never been here. I do frequent DSG quite often and had no idea they are the same…read moreumbrella. This is like a higher end brands DSG. Well organized, stupid clean, very presentable with a rock climbing wall available during certain hours earlier in the day. Sorry i didn't take note of the hours. The staff were reorganizing, no one approached me when looking for sneakers but that's quite alright i didn't need help this night. They have plenty of bottle brands, camping gear, sports gear, athleisure brands. Def know who and what they are so will be back for necessities and deals!

I wouldn't recommend this particular location. While products are run of the mill and in line with…read moremanufacturers, customer service was abysmal. Upon entering and walking through the store multiple sales associates made eye contact with me & did not engage or ask if I needed assistance. After asking for help, positioning myself in a place where I was easily accessible to any sales person, I watched as each salesperson helped another patron around me. It took persistently initiating a dialogue to gain some semblance of help that was quickly discontinued. As a young person of color, I will not be returning to this REI location, but will bring my business elsewhere. Really a same, I've enjoyed REI in the past but this experience has been discouraging.

First time actually going to a brick and mortar store like this. Great selection of outer wear of…read morecourse. I mean it's REI! I had to swing in to return a couple of items I'd purchased online and the woman behind the counter was so very accommodating and sweet. There absolutely ZERO hassles. Walked around and was graciously helped by a couple of employees as I was trying to determine the best hiking pants that could carry me through a number of temperature changes. So many good brands to choose from with so having deep discounts too.

I'd been looking for a pair of black Nike's. No - I'm not a runner, triathlete, hoops player,…read morewhatever. I want black Nike's as a fashion statement. Went in to foot locker. Aaron was the man. Caught on right away to my shoe needs. Unfortunately they didn't have the Nike's I wanted in stock. But he helped me look at similar looking shoes. He even got me to try on a pair of adidas. Never! He offered to order the shoes and have them shipped to me. But that didn't sit with my need for instant gratification. Aaron is the man.

Went in for a new pair of shoes. One of the workers, Alyssa, was very rude to me and other…read morecustomers. This employee acted like they were better than everyone and I watched them give other customers dirty looks. Customer service was terrible! Never shopping there again!

Surprised by the negative reviews. Went in to get my grips done. They did it same day. Couldn't be…read moreeasier. Good clean store, well managed.

Wow, went in to try and buy a new driver, told the sales clerk " I currently play with a senior…read moreshaft due to swing speed". Well the young clerk looked at me and preceded to put a women's shaft on the demo. When I returned to the desk and said it's too much flex he said oh it's a women's shaft. Seriously dude just because I'm a women doesn't mean I play women's clubs. PS I'm a single digit HCP.

I went to this store 2 twice for the pass month to buy a boot they are closed 7 min before 7pm …read more That wasn't right I speed to try get there before 7 but twice it where close before 7pm.

Loving this new store. I visit Famous often, and even though I bought new shoes, I just had to stop…read moreby the Natick store for the grand opening. This new Famous Footwear sits in the Natick Mall on Route 9 in Natick, across from the food court and near the Sears entrance. The most convenient way to access it if you aren't in the mall already for other shopping is to park near Sears and cut through. What I find bizarre is how Famous Footwear is now opening in the mall, after they had a larger, more easily accessible location in the Sherwood Plaza around ten years ago, that closed just after opening. Regardless, this place seems like it is a good location also since every store does well at the Natick Mall! Staff at the store today were friendly, helpful and attentive to all of the new customers. Large variety and top stock. I can't say it's the largest Famous Footwear location I've been to, but then again I had no problem finding myself a sharp looking pair of shoes to accompany for the season. I am a huge sandal / slide person, but have discovered that even in the summer, having shoes is still necessary. This place opened right in the nick of time. Very new design used in this store, that actually I find effective. Benches throughout the entire middle of the store for any customers to try shoes on, and separate sides of the store for different types of footwear (dress shoes, sneakers, and of course, sandals). Good selection, good prices and super clean, organized store! Remember, the best secret is to park by Sears (the best parking lot to park in at any time...), cut through the store and enter the mall. It's the first store on the right. 5 stars.