I started going to Dr. Pavilack when I had a problem from Surgery performed by a Dr. at another…read morepractice. He immediately diagnosed my problem and I was scheduled for Surgery to repair the issue. I have been going to Tidewater Eye Center for yearly eye exams ever since. The office is bright and nicely decorated. Office staff is very friendly. I highly recommend if you are looking for a new eye Doctor.

I don't know why this wonderful medical practice has received poor reviews from others. I've been…read morecoming here for decades on the advice of a friend. Currently I come at least once a year because I am required to have an annual Plaquenil exam by my Rheumatologist. I've never had long waits. There are waiting rooms in the examination room section of the office specific to each doctor. You sometimes have relatively short waits for additional tests administered by a different technician. There is also a short wait for the dilation eye drops to take full effect. But I can assure you that this is the "Cadillac Practice" for those needing specialized care. If you have an eye trauma they will find an immediate appointment for you, even if it's at another of their offices. Dr. Newsom did both my eyelid & cataract surgeries. The cataract surgery was a miracle. Needing astigmatism lens, he told me I would have to choose between far or near vision. The first eye was done with a distance lens. I was shocked when I stopped afterwards for brunch & could read the menu without glasses. I could actually see all distances. Having been extremely nearsighted, I've been wearing glasses or contact lens since I was a child. At my recheck the morning after the first surgery I told Dr. Newsom about being able to see all distances. He asked if I had ever worn one far & one near contact lens, which I had. He responded that we wouldn't even have to do the other eye unless I wanted sharper vision. If that was my choice he would do the other eye with a near lens. That was my choice. Being able to see all distances without glasses has changed my life. Driving, reading, piano music, television, computers....... It's all great with no glasses. Every year at my Plaquenil appointment I offer to kiss his feet. Once I asked why everyone's cataract surgery wasn't done this way. His response was that your brain adjusts & not everyone's can. My friend sees Dr. Pavilack, who she absolutely loves. He found a terrible problem created by a botched cataract surgery at a different practice. I'm here today to drive her home because of the difficulty in seeing with dilated eyes. She had to wait no longer than 5 -10 minutes. The office is large, clean, nicely decorated & has plentiful parking at its Republic Road location, which runs between First Colonial & Laskin Roads. If you want quality, caring eye care this is certainly the practice to choose.

The Atlantic Ocean decided it wanted my glasses more than I did! We aren't even from Virginia and…read moreI figured losing my glasses on vacation meant I'd be stuck squinting for the rest of the trip. I called Gilbert Eye Care expecting I'd need a full eye exam, but all they needed was my current prescription from home (I already had prescriptions for both glasses and contacts). They got me into a pair of contacts the very same day! Everyone was incredibly kind, helpful, and understanding. They turned what could have been a vacation disaster into a quick, stress-free fix. I can't thank them enough and would absolutely recommend Gilbert Eye Care to anyone who needs outstanding service!

I was charged an extra $150 for progressive lenses. I remember distinctly telling the consultant…read morethat I wanted to order only what my insurance would pay. I paid $230 which was supposed to be half...when I picked them up ..I owed $350. How was that possible? There answer was that "someone should have called you". I never received a call and had to pay $350 to get my glasses. When I expected to pay $210. What sa ripoff. Do not use Gilbert Eyecare!

Update: I'm no stranger to surgeries and medical procedures, but so many of them have gone poorly…read morefor me, either by being painful or ineffective or mistakes being made. This was my first elective medical procedure and the only one that went smoothly and painlessly. The most painful part of this procedure was peeling the tape off my face to lift the eye shields up to put eye drops in. Getting the valium was a big help to my anxiety and took away my restless/fidgety nature so I could lay still during the procedure. This team seemed liked a well oiled machine; they communicated concisely and calmly and it was incredibly comforting to know what was going on and how long it would take for each step. When I heard "18 seconds," I felt extremely relieved, not just because that step was extremely short, but also because I knew what to expect. The team had an awesome sense of humor and had me laughing for half the procedure. There was pressure, there was discomfort, but there wasn't any pain and I don't think the entire procedure took 5 minutes. I kept my eyes closed for a few hours after, but when I woke up and lifted the eye shields, I could see, perfectly, and that's amazing. My friend was able to sit in a waiting room and watch/record the procedure on a TV, which was so cool. I've watched the video like 5 times already and I just can't believe the coordination and care they're able to achieve. I have 20/20 vision the day after the procedure, with no pain or dryness. To prepare for the surgery I took fish oil, lutein, and zeaxanthin, used preservative free eye drops generously as well as MSM eyedrops daily and used a steam mask daily. I've been giving my eyes a full 30 seconds closed at the beginning of every hour to be sure I don't experience the dryness or discomfort that I've read some others do. I'm not sure if all the prepping I did contributed to how smoothly it went, but I know it went a long way toward making my eyes feel better regardless.

The tech was over 30 minutes late and when I asked for long it would be the front desk staff was…read morerude in answering. I politely asked how much longer, and she responded on a rude tone that the tech was late and to have a seat. Not the best impression.

After going to the same optometry group for over 30 years my doctor retired. So I was given a new…read moredoctor. She was ok but I didn't like the changes and the person who helped with frames etc was pushy. So I decided to find a new optometrist. I chose one I was recommended to and who took my insurance. I called Dr. Pegram's office to set up an appointment. Everything went well. The day of the appointment I was warmly greeted which was nice. The assistant took me to the room to do the tests then into the actual exam room. I was introduced to Dr. OHara. What an amazing personality. She and I chit chatted about my eye history. She showed me the images of my floaters and explained how my eyes were slightly enlarged which indicates early cataracts. So she explained she would like me to come back in 6 months to have my eyes measured and then we would come up with a plan. She was just a joy. Then I met the technician who helped pick out frames. She was also amazing. She pulled out 6 sets of frames. I loved 5 pairs and the 6th wasn't too bad either. So I asked her to chose which she thought would be best. She took care of the paperwork and explained everything. These new frames and the lenses were half the cost I paid at the other group. I feel so much better with this group. I highly recommend them.

Staff is very professional and knowledgable while maintaining a friendly and accommodating…read moreenvironment. From the time I checked in at the front desk throughout my pre-exam screening, exam and frame selection to checkout everyone was extremely helpful and informative in answering all of my questions and/or concerns. They have a great selection of frames to choose from and will assist you in choosing the frame that best fits both your "look" and your budget.

Not sure if phone is always broken but always get a busy signal. Sent email for copy of…read moreprescription no reply

I don't know what is going on with Harbor Family Eye Care and Dr. Kristina Ramsey. I still have not…read morereceived my eyeglasses, and it has been 4 months. My calls and messages are going unanswered and this is unprofessional. Very SHADY business. I don't recommend.

I haven't visited here in at least five or six years but I revisited this location just before the…read morenew year to get my eye exam. I actually called and made the appointment on a Monday and was able to get an appointment for the next day! I love this location and I've loved it ever since I first became a patient here and it was great to know that they still had my information years later. I was seen by the technician first and then the actual optometrist I think I was in and out in less than an hour and was able to order contacts for a later pick up. Super glad I was able to use my insurance before the year was out. The parking is not necessarily a problem there is only parking available on the street and I didn't have an issue finding a space on the street right in front of the building. Super friendly employees inside. It's always a pleasant visit. Check them out if this is apart of your network if not still worth a visit here while they offer glasses as well. Have fun and enjoy life ;)

Got seen 30 mins after our appt time. -appt was shortly…read moreafter they opened and I don't understand why there was a delay. -staff was friendly and do not push you to buy expensive frames. -doctor seem very knowledgeable and honest with the results. -you can order frames right there and they are (125-300+). -they see inmates at this location. (Just for awareness purposes)

I've been a patient at Blink Eyecare for a few years now. The office is inviting and there is a…read morelarge selection of fashionable and trendy eyeglasses to choose from and you can try them on as you wait to be called back for your appointment or you can sit in a waiting room chair and chat it up with their very friendly staff, Kriseda and Becca. Dr. Vogt Stromberg is very patient and kind. She is thorough and extremely knowledgeable. She uses state of the art diagnostic equipment and no dilation drops needed! I feel confident and always reassured that I am getting the best care from the time I enter to the time I leave. They have been so accommodating when my family has had eye issues and will get you in as soon as they can. Thank you Blink Eyecare for being the only doctor office I don't mind visiting!

If i could leave zero stars i would, completely rude staff and received a message saying my…read moreappointment was canceled with not warning time truly disappointing

I've been coming here for over a year now. I'm not sure if I've already written a review but I'm…read morewriting one now. I've dealt with EVEA for myself and my son. I've had a vision exam here as well as purchasing classes for myself. Exam wise I recommend 100%. However, I would NOT RECOMMEND this place for glasses. My son has had numerous vision and eye testing here. He currently has vision therapy every Tuesday for 12 months. They're giving him excellent care for this. You do have to pay out of pocket, they do not accept insurance and it's extremely expensive. I also purchased glasses for my son through them last year and it's process was subpar. The opticians were not very pleasant. They didn't seem very attentive. For me, my glasses have been back ordered, which is fine, but they don't do well reaching out to the customers to keep them in the loop. I had to call several times to inquire about my glasses. Takeaway: definitely get a eye exam here!! Go somewhere else for glasses!!!

We've been going to this facility for about five years. Until this year we've been pleased with…read moreour care. Our over 18 year old girls have all been in the past few months. It was implied to them the retinal mapping was required (at an extra cost of $39) and i know full well it's not. I'm not pleased they think they can slip one by just because the girls are younger. We will be looking for a new optometrist.