Great experience overall with eyeglass frame shopping. My son was paired with a representative that…read morewas finishing up helping another customer. Once her attention switched to only us she was phenomenal. They have easily over a dozen name brands. The show room is clean, but kinda average. My son found two candidates. The one name brand,, the other a generic. The price difference was high. Ultimately my son found a pair, but wants to make one addition stop.

Great customer service. Will be first visit so will update. Recommended by two friends.read more

Dr. Shenouda is without a doubt one of the finest ophthalmologists I have had the pleasure to meet…read more She was recommended by another respected ophthalmologist to repair damages to my tear duct caused by an infection. The surgery went off without a hitch and my eye looks great! She is genuinely concerned with the well being of her patients and it shows. The staff there is also outstanding. If you are looking for a great ophthalmologist, then look no further than Dr. Shenouda!

I found Dr. Shenouda by doing a simple google search and boy am I glad I did. I woke up last…read moreMonday with itchy and burning eyes and turns out I had a corneal ulcer. Called Dr. Shenouda's office and they were able to squeeze me in same day. The doctor was so caring and concerned about my eye health. She even came in on Christmas Eve and the day after Christmas to check my eye health. She is a passionate and caring doctor. Would definitely recommend her.....

Eyes where done by Dr Kurtz and I still can't see anywhere near as good as before surgery. The only…read moreanswer i get is that there is fog and astigmatism in both eyes caused by surgery . Sent to cornea specialist from same Company and was told need surgery to fix what they did $2700 dollars per eye. So they caused it and now i cannot see nearly as good as before surgery and have to pay to fix what they caused. I suggest going elsewhere.

Doctor could not correctly do a small procedure/incision on my eyelid. Paid my money for small…read moreprocedure on the eyelid, unsatisfied by results as the operation was not even done like how other professionals do it , and have published online. I still have chalazion on my eyelid. After procedure doctor told me he could not help me further. I thought this procedure was fairly simple but some doctors don't have the expertise ,even when your under the impression that they do.

Outstanding care from a group of amazing professionals. They took great care of me. Super friendly…read morestaff and on time with everything. Highly recommended.

This place is terrific! Dr Scoper did my cataract surgery and I can't be more happy. Everyone is so…read morekind and truly cared about my vision. From the front staff, to the doctor to the wonderful surgery scheduler, I truly felt they care about me and my eyes. I also can't leave out the great people at the Virginia Surgery Center. They treated me like I was the only one in the room at that moment and time. Wonderful place wonderful caring people at both places. Thank you Dr Scoper and staff.

Had initial appointment in this office and was treated with respect and graciousness. Friendly and…read moreefficient staff. Dr Levine was knowledgeable and thorough. Glad I picked this office and doctor for my eye care which required a specialist. I highly recommend them.

Friendly, not pushy or rushed. Wonderful recommendations. Tia was extremely helpful with ordering…read morenew lenses for my glasses and backup pair.

Dr. Baylor is amazing. She took her time with my measurements for a new eye prescription and…read moreanswered all of my questions. The entire staff was friendly. Everyone there made my experience pleasant. The whole building was clean and tidy. I'll definitely keep this eye establishment for my eye care.

I have been to many optometrists before but this by far, is the best office I have been to! The…read moredoctor is amazing and makes it so easy to talk to her. Everyone has been friendly in the office even when it was busy. I will never go to another optometrist again!

Omg If I can give…read morethese folks 10 Stars I would. First time visit was awesome! Everyone in this office is super kind and welcoming. We love the doctor she is very hands on. You don't find professional like this anymore. I will return and send as many to this establishment. See you all soon. Thank you for a great experience today.

Our experience from beginning to end was pleasant. It was easy to schedule and reschedule…read moreappointments online. It was easy to fill out all the necessary forms online. I received a good amount of appointment reminders which is necessary for me because I am forgetful. Upon arrival, the check in process was easy especially since I filled out all the forms online. The staff were very pleasant. Every single person we encountered were very kind. The only thing I didn't like is because it is a chain establishment, it felt kind of like patience/clients are handled like an assembly line. There is a waiting area which doesn't feel inviting. The process took a little long. I just needed an eye exam for my son who ultimately didn't need glasses after all. They seem to run some great promotions and accept many insurances. However, I didn't use vision insurance for my son so we ended up paying $60 - $70 out of pocket for the eye exam. They seem to have a good selection of glasses. My son's exam was bare minimum nothing special or additional. I believe this is pretty cheap for an eye exam. However don't expect personal or top notch experience, it is a chain establishment after all. They had two optometrist on staff. We seen the young woman optometrist who was very nice and personable. Good experience just not 5 star.

Overall a horrible experience. I came in for a back up pair of glasses and contacts. They had to…read moreorder both which I said was fine. Next day I receive a email stating they are under different order numbers. No problem, so I give them a call to confirm if anything has arrived. And the contacts have. They had no intentions of contacting me what so ever. "Oh yeah I saw them come in this morning " admitting she knew they had arrived. So I show up to pick them up and they don't even show me how to care for them or use them in any way shape or form. Handed me a package and shoved me out the door. I'd give no stars if I could Save yourself the headache and go elsewhere! Embarrassing!

I received an exam and was sold glasses. Second day of wearing the glasses the one lense fell…read moreout. I tried 3 times to go in and get them fixed. Each time I sat for 30 minutes without anyone offering any help.

I cannot speak to Dr. Chan-Perez as I did not meet her, but apparently, this business doesn't care…read moreabout honoring appointment times. I arrived 15 minutes early as requested to fill out paperwork. After waiting for 25 minutes and noticing that there seemed to be someone in front of me for a check-up, I asked how long it would be before I could be seen. The response was "why...do you need to be out by a certain time?" I stated that it was already after my appointment time and there was someone ahead of me. He confirmed this and I said it seemed unlikely that I would be seen for at least another 30 minutes. He hinted "at least"...so I just left. I will monitor my claims at my insurance carrier as I told him to just throw my form away and not enter me in the system (which they hadn't bother to do yet). Anyway, I do not appreciate places that feel that the customer's (or in this case patient's) time has no value. I would encourage Dr. Chan-Perez to have her staff CALL folks who have appointments if she is running an hour behind. At least give people the opportunity to reschedule. I won't be trying for a new appointment here as there are MANY eye doctors within a few minutes of my house.

My mom has seen Dr. Snyder for the past two years. Dr. Snyder performed her cataract surgeries…read morewith no complications. All of her experiences with Dr. Snyder and his staff having been wonderful. Dr. Snyder takes the time to make sure my mom and I are completely informed of what his findings and our options. Dr. Snyder was highly recommended by my mom's primary care physician and we would second that recommendation.

I don't wear glasses, so I'm not used to having my eye looked at, let alone poked at. Kinda FREAKS…read moreME OUT! But when it became apparent I had some kind of "debris particle" stuck in my cornea and no amount of eyewash would rinse it out, Patient First referred me to Dr. Snyder. I was in a lot of pain at the time and Dr. Snyder was able to see me within a couple hours of calling for an appointment. He had to scrape my cornea to clear the debris. It wasn't scary at all because he was totally cool and told me exactly what I could expect. He was really great at taking the time to explain how it would feel and what I could do to get through it. More than the eye poking, I was afraid of the bill because my health insurance doesn't cover any out of pocket medical costs. Dr. Snyder went with me to make sure I paid a reduced rate when I checked out at the front desk. My bill was only $80. What a relief! He also told me he normally would have people come back in for a recheck, but to avoid cost, I only had to return if I was having a problem. I'm not gonna lie, the short recovery time was painful. But I was better after a day and my eyes are happy and healthy again. Dr. Snyder was great. I would definitely go to him again if I have any eye problems.