Everything here is AMAZING! The employees, the casinos, the rooms, the pool, the dealers and valet!…read moreEveryone is exceptional! I booked a room for two night for Mother's day. I wanted to spend the day at the pool for the weekend. The room is spacious! With a living room, Dining room, and a bedroom and two bathrooms! The living room overlooks the pool and that's also where the sunsets happen from my room. And in the evening I have the best view of the city! In the morning, we had breakfast at the Y lounge and it's so beautiful up there. The food was delicious. And the scenery while having a morning breakfast made it feel like you are somewhere else. I got lost a few times and I would flag an employee down and ask for directions to the hotel elevator. Instead of telling me where to go they each walked me to the elevators. Now that is exceptional. We spent most of our day at the pool. The cafe for the pool was delicious. I ordered a grilled chicken BLT and it was so perfect. I definitely recommend!

I was here last week and had decent service. Today I came in and I had a reservation for the…read morebuffet. Went to the same line as last week and this time I was told I had to go wait in the general line with everyone else. These reservations are not easy to get as you have to do it online and you think that that would be a good thing. However, they fill up online quickly. When I went to check in this morning, they were taking reservations instead of seating people unless you were VIP if they keep treating people this way, how do they expect them to be VIP, ever? Also, I passed another line that was a ticket line for concerts. It was extremely long just like this one. Unfortunately, for this casino, they have no respect for handicap people. How do they expect you to wait in line for these venues or food for hours? Do yourself a favor go down the road to Morongo or customer service is way better, it's not crowded and their concerts and food is better.

Outstanding service and an excellent poker room.. over a dozen holdm tables and super dealers…read more.. lots more space around tables, unlike vegas... and they're open 24/7. Friendly vibe, with a range of players. And its Quiet (no slots, yay) needs improvement: way too warm, dudes please make it 72 like everyone else. You're spreading pls 3/2 for much higher rake, pls spend more on a/c.... p: And very oddly bev service was nearly non-existent, in 3 hours of play i ws only asked once wtf. The nice rake lady as very helpful, and dealers (Donny, and a smart, pretty woman dealer were friendly. Lets wrap on high note (i was a top hospitality consultant in honolulu for a decade), then trader,... ive got this bad parkinsons, when i left i could barely walk,, and not one but three security guys helped me get get to the parking lot, helped me get into the car and more.. That's WOW customer service, above and beyond.... it was my first time there and they treated me like family. THANKS! ken calhoun totsll ps im a famous day trader (google me, i've traded mllions ) but i suck at poker lol.. the regs are solid and they thoughtfully don't tap the glass at us fish (btw ima hustler, i won one of the biggest pots of the night $300ish) when my bullets mowed down the entire table muhaha. Great poker rom.. bring it. A+ my highest [raiose. i play the fishlike the ;prl k am.. watch out! I ran daytradiguniversity.

Great casino enjoyed playing g blackjack in the bar area they have a table set up back there you…read morecan watch the games at the bar and gamble. The floor has Spanish 21 good game if you are a aggressive blackjack player

Tried the bus service for the first time from Irvine to PALA…read more Given the price of gas there's definitely a benefit to the service The bus is a little dated and could use a cleaning I'd try it again in a pinch

Posting this as a warning to anyone visiting Pala…read more We stayed over Memorial Day weekend and were incorrectly charged over $800 at the pool. It took more than a week to get the issue resolved. Unfortunately, my family visited again this past weekend (June 4-7, 2026) and experienced another problem. This time, we were charged at a restaurant and sports bar that we never visited. As of today, no one from the casino has contacted us to apologize or make things right. We've spent hours on the phone with both our bank and the casino, with no meaningful resolution other than having to cancel our credit cards ourselves to prevent the charges from going through. We are extremely disappointed. Our family has been coming to Pala for more than 25 years, and it's upsetting to experience these issues. If these unauthorized charges are happening to other patrons as well, that is very concerning. What a shame to see a place we've enjoyed for so many years leave us feeling this way.

I rented tables for my son's 21st birthday and this was so much fun!…read more They also helped with the raffle and brought the play money. They were on time and very accommodating.

Chris and Tracy were great! They helped me surprise my husband for his birthday at a very…read morereasonable and competitive price and the party had a great time gambling the night away. Chris made it easy to reserve and set up and Tracy kept the party going at the roulette table all night. Thanks for your great service and memorable night for my hubby!!

Morongo is still the best place for good times! I just spent two nights with a friend for…read moreJuneteenth weekend. Thursday night during summer is throwback tribute band night by the pool and Friday nights are Flamingo Friday pool party nights with live DJs. The Bon Jovi tribute band Thursday night was a lot of fun, and the best part of the trip was the Juneteenth Flamingo Friday night pool party. The energy was fantastic, the pool was well heated, decor was pink flamingos, DJs were great, and the dance floor was energized! I had such a great time. Table game minimums are pretty high, but still a lot of fun. The new poker room is stylin'. Rooms are luxurious and so comfortable! The Sandy Beach pool, lazy river, waterslide, and two hot tubs are the bomb. The gym is also superb, as is the spa. I did some shopping at the Cabazon outlets and came away with some cute new things. It's always fun to have a desert getaway.

Beautiful rooms, except the pillows had rocks in them. The Lazy River was perfect in speed,…read moretemperature and length. Thank goodness no squirt guns aimed at us. Didn't win much money but had fun. Thursday evenings they have a show, by the pool, this past Thursday it was a tribute to Fleetwood Mac and they were fabulous

This passed Saturday we came into San Fernando Valley. So before we like to stop for a charge here…read moreAnd stretch our legs So came twice here and before we headed back There's always chargers open even on a Saturday night late. We walk in the casino to get a drink and food I have to say our time eating here Chicken tenders fries and club soda's with lime From a bar was excellent really fresh chicken so juice and tender too. A-lot to see with TV's And people watcharound Kentucky highlights was the best History was made this Saturday just saying!!

Stayed here for a night. I was happy with the room, it was clean, and fairly modern. The staff was…read moresuper friendly and helpful which made the stay so much more enjoyable after a rough day. As far as food goes, I ordered a slice of pizza, a burrito, and a double cheeseburger (recommended by Julissa at the front desk). The pizza seemed cheap and wasn't enjoyable, the burrito was loaded with far too much guacamole to the point where I didn't taste anything aside from guacamole. I had to throw it away. But man the double cheeseburger was amazing. It was a great recommendation from Julissa (Thank you!). If I ever come here again the cheeseburger will be my go to. Almost looked like a real Krabby Patty

Was fairly decent. Sucks you have to pay 1-2 per game on top of your bet but not too bad to kick…read moreback with $50-100 to loose or gain Card dealers were nice. And friendly.

The Gardens Casino was such a great time! I watched multiple sports games and gambled a bit, all…read morejust for fun. You can order drinks at the main bar or, if you're gambling, a server will come to your table to take your drink order. I didn't get any food that night, but from what I saw, the food looked delicious, and you can eat while gambling. The atmosphere was fantastic that night. Everyone at my table had a blast gambling, and before I knew it, it was 3am, and I had to head home. I will definitely be coming back.

I want to start by saying I didn't actually visit the casino floor, but I absolutely HAD to get on…read morehere and give a HUGE shoutout to concierge Emmanuel! I was completely lost trying to find my way over to a nearby venue, looking stressed, when Emmanuel stopped to ask if he could help us. What blew me away was that he was completely off the clock--wearing his backpack and clearly heading out to his car to go home. Instead of just pointing, he went out of his way to walk my husband and I all the way in the right direction and was just incredibly kind and helpful the entire time. Selflessness of this level is such a rarity these days! I'm not a big casino visitor, but the next time I am in the area, I'll definitely be dropping in--if only to play some slots and thank him again. Management, please give Emmanuel the recognition he deserves; he is a phenomenal asset to your team!

DO NOT park here. We prepaid for parking (top levels) for a…read moreSoFi event and when we arrived, the attendant tried to get us to pay extra cash ($50, then $40 "because he liked my husband's beard") to park lower. Super unprofessional and shady. After the event ended at 11 PM, it took us 2.5 HOURS just to get out. Workers were standing around doing nothing--no direction, no traffic control. The only reason things finally moved was because a cop showed up and stepped in. It was so bad we had time to walk to In-N-Out, get food, come back, eat, and STILL hadn't moved. Total chaos. Never again.