I had a very good frame which were damaged in a fall. I visited Chang Optical department and was fortunate to meet Janice Edkins who helped me even though I didn't have an appointment and just needed some advice. They were damaged in such a way that they couldn't be repaired, but she was so accommodating even though I wasn't going to be able to do anything with them there. She gave me some ideas so that I could follow up with the company through their New York store. She was knowledgeable and professional as well as kind and interested. It was a pleasure to talk with her. That's what I call a superb customer experience. JoAnn Robb read more

I recently took myself and my mother for our yearly examinations and to choose new glasses. The experience from the front desk, the examinations and to the optician, Janice Edkins was exceptional. I particularly would like to focus on Janice Edkins the optician. She was terrific. She was patient, knowledgeable with our insurance coverage, and helped both of us pick glasses that we adore. 5 stars to Chang eye group and 6 stars to Janice Edkins for her friendly, professional and kind demeanor to my mother and me. I highly recommend Chang Eye Group!! read more

Both my husband and I and I have been going to Chang Eye Group for quite a few years . They are very concienscense when it comes to your eyes, my husband had cataract surgery this year ,2022, in both eyes and he is thrilled at the results and the doctor who performed the surgery. All eye exams are totally thorough and everyone at the office is very caring and professiona. I used to work for an opthalmologist and when he retired I went straight to Chang Eye Group. read more

I have been going to this eye group in Scott Town Center for several years. Everyone is so friendly and professional. Never have to wait more than ten minutes to be seen at my appointment time. I recently had cataract surgery on my right eye. The exam was very thorough and Dr. Chang was great explaining the procedure to me. All of the tech gals are excellent and efficient. I strongly recommend Chang Eye Group to all. read more

I've been going to Dr. Chang for many years. He has always taken great care of my family and I've been satisfied with our care. I experienced a few serious eye problems and he & his staff took immediate care of the situations and referred me to the proper specialist. To say I owe my vision to Dr. Chang is an understatement! read more

Dr Chang and the other docs I have been have been some of the kindest doctors I've ever met. They really take the time to talk to you about your concerns. I certainly felt like my vision was important to them. Plus the optical shop was so nice with a ton of designer frames. I was very impres read more

Dr. Joseph Scherer is an excellent ophthalmologist who is caring and compassionate. He is never in a rush. He always takes time to explain why he is recommending certain treatments, diagnostic tests, and medications. I strongly recommend The Chang eye group without reservation. read more

The staff at Chang Eye Group is always friendly and knowledgeable. I had the Lasik procedure done by Dr. Valli and I couldn't be happier with the results. I look forward to my appointments and would highly recommend Chang Eye Group to a friend/family member. read more

Chang eye group are very professional but also very caring and nice. Dr.Scherer is a fantastic surgeon with good rapport with his patients. He answers questions and explains in detail what to expect. I would definitely recommend this group to anyone. read more

office staff answering the phone was not courteous or caring. She seemed "put out" because I interrupted her. I am well satisfied with the doctors and technicians. However the first contact with any business should create a positive impression read more

I have been going to the Chang Eye Group for 15 years and they are first class. I use them for both my eye exam and also use their eye glasses service in Scott Twp. I can't say enough good things about them read more

If you want to be treated as your car gets treated going through a carwash - waiting and finished in 2 hours. And if you like being spoken to without any input from you go see this RUDE son of a b****. read more

I've always had excellent care and attention. The entire staff has been very professional. I always feel confident of the medical care provided. No regrets in recommending the Chang Eye Group. read more

i have been going to this office for over 7 years. They have always had a good experience with everyone in the office. I had cataract surgery this year and the doctor and his staff was great. read more

I went to Chang Eye Group the staff were nice the Building is clean. The doctor who did the exam on My both eyes were excellent.He is real nice and so the rest. I am continue to go there. read more

I have never had a bad experience at Dr. Chang's office. His care is outstanding, and his staff are all Polite and caring. They will address and concerns or questions. read more

I've been seeing Dr. Alexander Chang for more than 20 years. he has taken special care of me during this period. I would highly recommend anyone requiring care. read more

I have been coming to Dr. Chang for 25 years and have always been taken good care of. The staff is caring and pleasant to deal with. would highly recommend. read more

Dr.Scherer is an excellent eye Dr . He is thorough and very knowledgeable. Dr Wadell is also very good for contact lenses. Would highly recommend both Drs. read more