I definitely read the reviews on here before my visit and was a bit hesitant but told myself that…read moreyelp reviews are sometimes where only the negative things are said because not everyone shares positive experiences. Angie at the front was so pleasant and made me feel very welcome. When they called my name, I went in and was a bit nervous but the nurse that took my blood pressure and initial stuff was just doing her job but cracked a smile at me before she left me to get into the gown and wait for the midwife. Erika was so very pleasant and made me feel so comfortable. My husband was with me at the appointment and he was very happy I had a good experience because he has heard of previous experiences I've had that were not so pleasant. Erika made sure to explain what she was going to do and kind of what the next steps would be and she also asked permission before doing any type of exam. I felt very safe and comfortable the entire time. I am excited for this journey!

Like Dr. Pattamakom, but front desk person had her back to us when we walked in. We could see her…read morescrolling on social media. Stood there for 6 minutes. Coughed a little to make sure she knew we were there. Did she turn around... nope. While I was standing there a different woman walked by and said brightly "someone will be with you shortly!" The other woman behind the counter still sat there with her back turned. Tick tock... decided to sit down. Another patient walked in... she stood there. And, then said "excuse me..." no answer she then said louder "excuse me" and the woman finally turned around.

Review Dropped as a…read morePatient for Advocating for Myself Emergencies happen, but respect for patients, their time, and their health should not be optional. Based on my experience, I cannot recommend Dr. Pinheiro. My surgery was scheduled a week out, and today's pre-op appointment was supposed to prepare me for it. After waiting 30 minutes on telehealth, I called the office and was told she had an emergency C-section. I completely understand emergencies happen, but I was never called, no voicemail was left, and this was not the first time I had an issue. Out of the four appointments I had with her, she was more than 20 minutes late to two and didn't show up at all for the last. When I spoke with the manager, I explained that I felt nervous and uneasy about moving forward with surgery because I hadn't been able to go over what labs/test needed to be done. I felt brushed aside as a patient. Instead of reassuring me, I was told Dr. Pinheiro was willing to pass along my records to a new provider. I was still willing to proceed and was scheduled to speak with her, but right as I logged in, the manager called back to say Dr. Pinheiro was no longer comfortable performing my surgery because I had expressed discomfort. In other words: if you speak up for yourself, this doctor may refuse your care--even if you've been in pain and bleeding for months. That is exactly what happened to me. I now have to start over with a new provider while still in discomfort.

I love my Gyno so much I followed her when she left a major medical organization to start a private…read morepractice. This "boutique" women's care office is located in midtown Ventura and you might not even know it's there! Bordering on inconspicuous, you do see a slight pink hue to the building. Don't blink cuz you just might miss it but you'd be missing out on some wonderful personalized care for your lady temple. I have referred several patients to this practice as well. Friendly staff and welcoming environment makes this feel like a safe place to get the quality care you deserve.

Perhaps new management? I decided to try this office again since my primary asked me to (she really…read moreloves this office). I was told I'd see Dr. Pattamakom but saw Dr. Cedar instead. I really like Dr. Cedar! She listened and explained everything so well to me. She was open to ordering additional test and offered to do hormone replacement therapy with me. The office is much friendlier now! The receptionist are very kind and quick. I'd recommend it!

I saw this office with my first pregnancy which was easy and uneventful. When I got pregnant the…read moresecond time, it ended in an early miscarriage. The way this office dealt with something so common for so many women has made me rethink using this office again for any future pregnancies. The front office staff was rude, impatient and used condescending language as I navigated making follow up appointments for my miscarriage. When I finally saw Dr. Pattamakom to discuss my follow-up ultrasound results, it was via a Zoom appointment. She didn't have her camera on, was unaware of what the appointment was for before logging on and hadn't looked at any of my ultrasound results prior to the meeting. It ended with "Yeah, it looks like this was a miscarriage. Were you trying?" I was stunned to say the least. I am naturally a pretty emotionally stable person. However, I was shocked, frustrated and just so disappointed by the lack of empathy, guidance and professionalism I experienced. I assumed that an OB's office would have protocol in place to make the common, confusing and delicate situation that miscarriage is easier and less painful for their patients. This is not the case. On a very positive note, I do have to say that Cedar Wilkening is one of the best care providers I've ever had and is the only reason I am considering seeing this office again in the future. She is the one thing this office has going for them!

I have been a patient for yers. The office is busy and that reveals that they are good!. The…read moreillnesses are serious and the treatment uncomfortable but the doctors and staff make the experience toleralbe.

The nurses and office staff are so caring and attentive to all your needs. Dr. Kong is the best, a…read morestraight shooter who really listens to your concerns and answers truthfully. Gracie, who runs the whole shebang, is on top of returning calls promptly and cheerfully! I can't recommend them highly enough.

I'll start with this. You might be reading this page and be concerned about a 3.8 Yelp average…read morerating for a person you are entrusting your treasured jewels to. I was initially concerned too, until I did my research. Turns out, people HATE urologists! When I brought this up, Dr Lee agreed, stating that most people are in suffering when attending the urologist and low scores would be expected. Most in this county are 2 and below, so by comparison 3.8 is actually a premium rating when graded on a curve. Some of the scores should technically be tossed - reviews from people who never actually were patients don't count! Now I'll get into the actual experience with West Coast Urology. First off, their reception staff is NEXT LEVEL. I've been to a urologist office where they practically ignored me and treated me like a human trash can. NOT HERE! Izabella provided a reception experience to die for. She didn't shame me for being three minutes late. She smiled. She handed me paperwork. She did all the things you dream of in a reception area. I get taken back and Dr Lee comes in hot. No waiting around. He gets right to it and confirms I'm ready to have my vas deferens cut and burned. He tells me the risks. He tells me the rewards. He does it all with a smile and laughter. By the time I left, I thought we were friends (he confirmed we weren't). There's not much else to say. Comparatively, this place is the Four Seasons of urologists. Book yourself an appointment now, you won't regret it!

Nannet was extremely patient and kind when I contacted her numerous times for help in trying to…read morelocate a fax from Quest Diagnostics. I'd give her a 10/10. I think if the lab order from the doctor's office had been coded correctly before the lab work was done, her help would not have been needed.

Walking in on a warm autumnal October at noon, I was able to easily park at this facility. I came…read more20 minutes earlier than my appointment as I anticipated paperwork. Arriving all the way from Orange County, I thought I would give the imaging centers in Ventura County a try The office was extremely easy to find being in suite 120 at the intersection of the hallways, basically the center of the building. As I opened the doors, the interior seem spacious with inviting interior decorations. I am typing this review as I sit in the waiting room. The paperwork for me took about 5 minutes to finish as it was rather straight forward. The staff seem kind when they knew immediately who I was even as I was a new patient based on my appointment time. The ultrasound technician was extremely nice and courteous, having over 15 years of experience. The ultrasound experience was efficient as can be as I was comfortable, yet he was able to take a lot of pictures both ventrally and laterally with his ultrasound wand, with the right amount of pressure without it hurting. The ultrasound gel was warm and much appreciated it. The small talk was brief and enjoyable as I remained pretty much quiet throughout the entire procedure except holding breath when he says so. Afterwards, I returned to the office where I was able to reschedule my upcoming chest xray appointment with Stephanie. She had excellent customer service and was very polite. She even let me prefill a form so I don't have to fill it on the day of. Overall, I got my results back the next day. Instantaneously. I don't know about the other reviews on here but this has been the most pleasant experience I've come across in imagining. Coming all the way from Orange County. I look forward to my next appointment! Update: Amber, the x-ray technician for my chest x-ray was extremely skilled. She helped me remove my necklace, was very courteous, polite, positive, and radiant as she took my x-ray in an efficient manner. It literally took 5 minutes. The front office staff was also in the festive spirit with Halloween attire. In conclusion, this diagnostic office is probably the best office I have ever visited in my life! (And I've been to a lot of medical offices as an EMT).

I am conflicted writing this. I will say that this place is very clean and well kept. Scheduling…read moreand customer service was fine on the phone and they were nice in person however I came and brought my father, this is where 3 stars is. The front check ins consist of 2 small sections, 1 has 2 front ladies with computers next to each other where you check in and stand up. The other small section to the right has another person with a computer and for someone to sit down if needed. However the section with 2 people you are literally standing next to another patient, me and my father were checking him in standing next to another patient as she was checking in. I attached a photo for reference. During check in, they did state they would ask a few questions, I did not think too much of it till they started asking him about his medical condition, past medical treatments, his current medications and history OUTLOUD. I got uncomfortable after a while and asked to complete it myself, why are we speaking this out loud? Is this not against HIPPA? They give patients registration forms to sign with a clip board and have them sit down... why not let your patients complete the medical questionnaire?! Why should patient standing next to us hear his current diagnosis, medication and current and past treatments especially if its super sensitive to him. My father and I noticed that after he mentioned specific words regarding his personal life, the patient to our right kept looking over. Again the answers themselves were sensitive and I don't feel my father got the privacy he deserved. After we left my father was really not happy with that and neither was I. He did NOT feel his information was private despite how many people are in the room or not, why does he have to say it outloud? If management is reading this, as a worker in the healthcare field myself... I would suggest patients answering that themselves on paper as this info is private. No matter if people stand next to each other at check in, we can hear everything here in the waiting room chairs. Other than this, I will say this place is very clean and nice and well kept.

I spent seven nights at Ventura County Medical Center after a serious car accident and received…read moreexceptional care. The trauma team, doctors, and especially the nurses were amazing. They were compassionate, attentive, and always made sure I was comfortable. During a very difficult time, they made me feel safe and truly cared for. I'm incredibly grateful for the care I received.

The doctors don't give a shit about how you feel or what's going on. They're only there for the…read moremoney. I would never recommend anybody going there unless they wanna die.

I had a pleasant experience completing my PAP and Annual Women's Health Exam with Dr. Richard…read moreReisman. It is refreshing to find a comfortable, local office to work with. Each team member was helpful and nice. Dr. Reisman was friendly, professional and kind.

Really friendly front office! It's rare to have someone so warm and friendly these days. Wendy…read moreMargoles is really informative and has an excellent bedside manner. Thanks ladies!