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    Chapel Hill Florist

    4.2 (28 reviews)
    ModerateFlorists
    Open 8:30 am - 5:00 pm
    Updated 1 week ago

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    I was so disappointed I ordered flowers for my Sister and I spoke with them and asked what amount of $$ would be a nice bouquet for her, she stated $100 would make a big beautiful arrangement I said well make it $150 and gorgeous! It was $180+ with tax and delivery. When I got to my sisters and saw them I was so disappointed it looked like I spent $50 at Jewel for flowers. I don't know if they thought I would never see them or what; but I would not recommend this florist. I really felt embarrassed!

    Chapel Hill always sends the most beautiful arrangements. The roses are especially fragrant. Highly recommend,

    This is the Citrus Kissed flower arrangement side-by-side.  Looks nothing like it does online.
    Andra T.

    I ordered flowers for my mother (same day service) and was extremely disappointed. I ordered the Citrus Kissed flower arrangement and what was delivered looked nothing like it. It was not full, did not have the proper amount of roses (only had 6, when 8 were pictured), and did not have the right flowers in the arrangement. When my mom took a picture and sent it to me, I was so embarrassed. I called the store to complain and was directed to Linda, the store owner. I told her how upset I was with the arrangement and she offered to pick them up and re-make the order. I denied her request because I didn't want my mom to know there was a problem. She then offered me a $20 credit, which I accepted, but I could tell that was not something she wanted to do. During our discussion, she said they were out of orange roses (which comprised the majority of the arrangement). Instead, carnations were put in their place. I asked her how many roses were in the arrangement and her reply was, "The recipe calls for 8, but I didn't make it so I don't know." Well, if the recipe calls for 8 roses, then don't you think, as the owner, that 8 roses were put in the arrangement? My mom later confirmed there were only 6 roses in the arrangement and that the carnations would outlive the partially dead roses that were put in there. Also, on the website, you have the option of buying "as shown". Well, after seeing what was delivered, it definitely wasn't "as shown" on the website. I brought that point up to Linda and she said, "Well, the photographers move all the flowers to the front of the vase to make it appear fuller." I told her that was false advertising and that the arrangement wasn't nearly as full as the picture, even if the flowers weren't pulled to the front. She wrote me an email apologizing about the incident and gave me my $20 refund. After fretting and stewing for a day, I decided to write her back and ask for a full refund because of how the entire situation was handled. I paid $80 for an arrangement that looked nothing like the picture, dealt with a rude store owner, and was embarrassed of the flowers that were delivered to my mother. I did not think that the situation was handled professionally from the start and thought my money needed to be refunded. The store owner, Linda, did not return my email and I can't say I'm surprised. When choosing a Florist in the McHenry County area, I would not recommend using Chapel Hill Florist.

    Funeral flowers on white stand

    Chapel Hill Florist were the best! I was searching for a florist to have flowers made and delivered to my sister-in-laws funeral service at St. John's Church in Johnsburgh. The arrangement came out more beautiful than I expected! It was the most beautiful flower arrangement there! The people at the florist I spoke over the phone to make the order with were so beyond nice and helpful! They offered suggestions, went through pictures online with me and helped me pick out the selection of flowers. I felt like I could trust them to do a good job! I was worried because I have had bad experiences with other florists delivering flowers that were not even close to what I was expecting. I ended up ordering a colorful standing spray on a white stand that looked gorgeous! Oh, and they also added a beautiful ribbon on it with a printed message- Beloved Sister at no additional charge!

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    4 months ago

    Very happy with the flowers I sent to my daughter. Friendly and helpful in discussing my request over the phone. Great service.

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    2 years ago

    ordered a lei for graduation, terrible quality, broke immediately, tiny flowers, EXTREMELY DISAPPOINTED. Will not return

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    9 years ago

    Great Florist! Very nice people and fresh flowers--and reasonable!

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    Review Highlights - Chapel Hill Florist

    You go above and beyond to please your customers and Linda always remembers my name when I come in to shop.

    Mentioned in 8 reviews

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    Town & Country Gardens

    Town & Country Gardens

    4.2(52 reviews)
    21.3 mi
    $$

    Over the past few years I've used 1-800-Flowers for purchasing flowers. They've either arrived late…read moreor of poor quality. At some point last year I got fed up and said next time I bought flowers it would be from someone local. Mother's Day 2021 arrived and I needed to order flowers. Quick searching brought me to Town & Country Gardens. I ordered flowers from the website and there were plenty of delivery options for the upcoming days. I asked for it to be delivered the day before Mother's Day (Saturday). Sure enough, it showed up on Saturday. Not only was it on time but the quality of the flowers were excellent. My wife was impressed. Roses were the size of my fist. Very pleased with how they turned out. Yes, Town & Country Gardens is a bit more expensive than 1-800-Flowers. But I spent a little more to get higher quality out of a local business. Seems like a win to me. I'll definitely be using Town & Country Gardens as my go to shop for flowers.

    In town from Washington because mom died, and there was a knock on the door. My husband had the…read moremost beautiful flowers sent to me until he could arrive. Really gorgeous. We ended up driving back with them in the car through -10 degree weather for 30 hours straight and they are still doing great over a week later, minus the roses because those are always the first to go. I would hands down say this was probably the most beautiful arrangement I have ever received and I'm sure my mom loved them too.

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    Town & Country Gardens
    Town & Country Gardens
    Town & Country Gardens - Mark milestones with Town + Country Gardens' stunning custom bouquets. Order now, celebrate in style!

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    Mark milestones with Town + Country Gardens' stunning custom bouquets. Order now, celebrate in style!

    Chapel Hill Florist - florists - Updated June 2026

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