I contacted Buss Flower Shop on Thursday, 2 days prior to my wedding. I got married on Saturday March 29th, 2025. I knew it was last minute and was absolutely panicked since originally I wasn't planning on utilizing any flowers. I spoke to Jan Buss, the owner of the flower shop. I explained my situation and she was extremely understanding and explained that she would help me out. I wanted a small bouquet of Calla Lillies. It turns out that the Calla Lillie is one of the most popular flowers for a wedding bouquet. Of course I didn't realize that, I just wanted something simple. Jan said she would reach out to her supplier and asked if 5 long stemmed Calla Lillies would be alright. I said that it would be perfect and I just wanted it to be tied simply with a sage green ribbon. I also wanted 5 white rose boutonnières. She gave me a call back within 5 minutes and my request had been satisfied. I was completely relieved. The best man and my fiancé picked up the flowers the morning of the ceremony. Rob met Jan and couldn't say enough about the shop and that my flowers were put together so quickly. They were absolutely beautiful. I felt that it was a great value as well. I will be utilizing this flower shop again for all of my needs. read more

Buss Flower Shop - My bridal bouquet in my Mackenzie Childs vase. - Florists Near Me - Libertyville, Illinois

Best flower shop in the suburbs, the owner was so pleasant and knowledgeable. We were given thorough instructions on flower care, as well as a gorgeous arrangement made on the spot. The price is fantastic for the goods you get. I want to reccomend this place to everyone I know because it was such a great experience! They do all kinds of flowers and arrangements; I will absolutely be coming back for any of my flower needs. read more

Buss Flower Shop - Bouquet arranged by owner :) - Florists Near Me - Libertyville, Illinois

Oh my goodness what a lovely and wonderful flower/ plant shop. This quaint and cozy nursery sits on a corner in libertyville owned by a lady and her dog. My coworker and I walked in for a last minute plant pick for our boss's anniversary. The last wasn't too knowledgable about plants but definitely had an eye for aesthetics and placement. We chose three plants and a basket and the rest was history! While the price was a bit much, I feel it was worth it to make our boss smile as she adores plants. Would highly recommend for your plant needs. read more

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Jan, the owner, is very meticulous and super talented. We were coming in from out of town and needed some holiday cemetery wreaths. I asked her to just use her judgment. The wreaths looked great. Very competitive and fair pricing for made to order. read more

Buss Flower Shop - Beautiful Urn Wreath - Florists Near Me - Libertyville, Illinois

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I have been to lots off flower shops and order a lot of flowers,because of my job for my family and clients! I have never seen any flowers and beautiful designs in my many years Absolutely the best Around I highly recommend her ! Thank you read more

Buss Flower Shop - Beautiful Arrangement - Florists Near Me - Libertyville, Illinois

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Cannot believe the level of customer service this flower shop operates at! Outstanding arrangement selection with fresh, beautiful, vibrant colors that last. The recipient was so impressed with this long-standing Libertyville Florist that she will continue to give them her business. The pricing and value in this business is a bonus! So happy with Jan and Amanda's excellent customer service...above and beyond! Give them your business as they don't seem to disappoint at any level. read more

Buss Flower Shop - Get well soon arrangement! Patient was so happy with the hydrangeas in the bouquet! - Florists Near Me - Libertyville, Illinois

I stopped in for a small gift for my wife and interrupted Jan as she was leaving for errands. She immediately said that she could do it before she left and the small floral arrangement she put together was was perfect! Thank you! read more

The best floral arrangements in Lake County! Owner and her team are very helpful in making suggestions.

Owner is extremely rude, both on the phone and in person! I will take my business elsewhere next time.

This flower arrangement made me feel so special on my graduation! It was beautiful thanks so much to Buss for taking the time to design such a beautiful handheld bouquet. read more

Buss Flower Shop - Flower arrangement - Florists Near Me - Libertyville, Illinois

I was dropping off some used pots and vases and I had one from Christmas last year that I wanted to reuse. I asked to have an arrangement made up with Christmas greens that would last a couple weeks until Christmas. I was thrilled when I saw what they created. It was very reasonably priced and beyond my expectations. This is why I continue to come back to Buss! read more

Buss Flower Shop - Christmas greens made to look like a Christmas tree being brought home! So cute! - Florists Near Me - Libertyville, Illinois

I was in need of a flower arrangement for my mom's urn For a celebration of life ceremony. I of course was moving as quickly as I could and forgot to order this last essential piece. I called Buss Flowers 2 days before the event and they took care of me. Jan spoke with me and asked for all of my requirements and timing. I told her that the memorial was on Sunday and she said what time, and had the shop open and the piece ready for me to pick up. It was beautiful and we received great service. read more

The flower shop qualifies as a near hidden gem. Located on Milwaukee, its front overhead sign (has lost a few letters) identifies the store. We walked in, greeted by the perfect florist: 'How can I help you?' I was along for the ride with my son who was in town, taking care of Mother's day and Mother's birthday in one-fell swoop. Concept conveyed--bright colors, Spring, maybe some roses, avoid certain scents due to allergies. Our florist sorted, got approval, added, explained and created a great bouquet. A wonderful end result: long lasting flowers causing long lasting smiles from Mom. p.s. A friendly cat wanders the shop. Led to a few shared cat stories--added bonus. read more

Amazingly beautiful floral arrangement ordered over the phone for a Celebration of Life! We were all SO IMPRESSED!

Worst flower arrangement ever. Especially for 70 bucks. I am so so so disappointed. The flowers look dull. Dead and NOT even close to what I asked for. The green leaf which isn't even a flower, has brown dead marks on it and the other two look like they're beginning to wilt. I understand some naturally droop like a bell, but some are on verge of dying. Happy Mother's Day to my mom :( You should check out the pictures of what I asked for. Bright colorful. Round shapes. And that's what I got. Again I spent 70 too. Waste of time and money. Not happy read more

Buss Flower Shop - What I asked for. - Florists Near Me - Libertyville, Illinois

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Not the place for homecoming or prom flowers!! I ordered 3 weeks in advanced and when I came to pick up my nosgay and boutonnière they told me they couldn't find it. They have no mode of organization on busy days like prom. Luckily they made us a new one, but I ended up waiting 30 minutes. Not reliable on an important day!! :( read more

A friend just was transferred to a rehab hospital in Libertyville. I found Buss Flowers online and checked the reviews. I called anew spoke with Jan. She suggested a Phalaenopsis Orchid. I was happy she made this suggestion. We had a lovely conversation discussing the situation and background of my friend. She made it extra special for her. My friend is thrilled with her plant. Delivery was right on time as we discussed. Thank you Jan for the 5 Star service. read more

Unbelievable! My first time as a patron and I could not be happier! I talked to Jan, the owner, and she created a super rose bouquet for me. Took the time to get to understand what I was hoping for and with her experience and creativity, how she could help. My mother, who is 81, was just thrilled and commented that this was the best she has ever seen! I recommend you try them if you are looking for a top quality, creative florist. read more

Today I received delivery of a mixed flower bouquet from Buss Flower Shop. This is a close-up photo of one of the dozen purple roses that were in the bouquet. The rest of the roses were in similar condition. My best friend had these flowers sent to me, and she would be heartbroken to know the condition in which they arrived, so I will not tell her. But looking at them makes me sad, so I will be pulling the roses out of the bouquet. I have never used Buss Flower Shop, and now I never will. read more

Buss Flower Shop - Florists Near Me - Libertyville, Illinois

Beyond disappointed. Ordered a sympathy arrangement for a dear friend and was very specific about time frame and making contact with my friend before delivery. They failed to deliver the arrangement and did not contact me to discuss other arrangements. Completely embarrassed when I talked with my friend to check on her and ask if she liked the flowers...only to find she never received them. Called Jan, the owner, and was made to feel like in someway it was my fault and took absolutely no responsibility. "I've been doing this 40 years and these things happen" is not an acceptable response or remedy. read more

Called to make an appointment for my daughters wedding, I was drilled on the phone asking what my budget was and proceeded to conclude by the proposed size of our wedding was I willing to spend said amount, $5,000? I was honest saying I didn't know without actually sitting down and discussing the details. Wouldn't even schedule an appointment and said someone would call me back, they never did. That was a couple months ago. Needless to say we went somewhere else. read more

Great flower arranging. Very nice style and not your typical FTD or 1-800 Flower choices. They are expensive and you get what you pay for. This is not a grocery store flower department read more

Will never come back here. The flowers were not even started when I arrived, yet I had Ordered them a week in advance. The flowers I was Given also were absolutely not worth the total price I paid. Very dissatisfied. read more

Bought a Gerber Daisy arrangement this year for $100 lasted 3 days. Called and told them about it they told me they only last that long. In doing research I found out that that should last 2 weeks if prepared prop. Still pissed off DO NOT USE THIS PLACE THEY ABSOLUTELY SUCK!!! read more

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I don't live in the area and needed flowers delivered to a local business. I didn't want to just order flowers online because the online services & pre-arranged bouqets don't take into account what the florists have in the store. So I called in to see what Buss Flower Shop could do. I was hoping for same-day delivery, but knew that might be a stretch since I called late into the morning. They were really nice on the phone, explained what they could create at varying price points and delivered same-day and at the time they said they would. When I called back to confirm delivery, they said they had delivered and shared that the receptionist would be sure to get it them to the intended recipient. If I need flowers delivered in the area, Buss Flower Shop will be my go-to. Thanks for taking care of my order. read more

My boys sent me an arrangement for Mother's Day. The next morning they were wilted and brown. I called and they said they would replace them. They called back a few hours later and said they were way too busy. Worst customer service ever poor quality flowers The worst part is the owner could care less. She has so much business that Customer Service does not matter. Don't give her business she is "too busy" read more

I stopped in last minute to get my wife a bouquet of flowers. The owner was so friendly and accommodating. She put together a beautiful arrangement and even gave me some tips on how to arrange and prepare flowers when doing my own bouquets. The customer service is awesome and I will definitely be back! read more

This shop is a sham and its owners and employees lack any professional courtesy. I charged almost $100 to deliver a flower arrangement to my granddaughter for her high school graduation. There were a couple of problems: (i) it was delivered a day late (and the flowers were already dying), and (ii) the arrangement was nothing remotely similar to what was promised. Do yourself a favor, order from another shop. read more

I don't live in the area anymore but wanted to send my sister flowers! They were so great to deal with! Anne said she will make the flower arrangement as though she was sending it to her own sister! I will use them again! read more

WOW these flowers are unlike anything you will ever see in stores! If you want a legitimate floral arrangement that is sourced from the finest suppliers that have flowers that you didn't even know existed, this is it. A little tip - this is where the Bears players go to get their flowers for their wives and girlfriends. Like many people, I've ordered the 1800flowers and proflowers..aka "walmart" plus shipping and handling. They look like garbage and cheap - the last impression you want to make when buying flowers. I can't say I've ever written a review for a flower shop before, but you've helped my friends and I so much! Thank you Buss Flowers for helping some gentlemen in their late 20's/early 30's through this tough process of flower buying! read more

I live in Florida and looked at many florists in the area through Yelp. After carefully reviewing the others Buss Flower Shop is the florist that I chose. I told Jan that I wanted to send a birthday bouquet and decided to give her the ok to design the arrangement. I just received a message that the flowers were delivered...and are beautiful. The text message was so touching it brought tears (happy ones) to my eyes...that says volumes read more

Terrible customer service!!! Will never go here again. Be prepared to not get what you want and instead what the owner wants to give you. Ordered a corsage for a dance, only request was all pink flowers and navy blue ribbon. Didn't care what kind of flower, just pink. Even showed her a picture of what the girl wanted. When I picked up the corsage it had all white flowers with a navy and baby blue ribbon and wristlet. When we ordered she said if it isn't what we want they could fix things but trust her. So when we didn't get what we wanted and asked for it to be fixed, the owner was so incredibly rude. Making every excuse as to why it didn't have pink flowers in the first place or like somehow it was my fault that she didn't fulfill the order as requested. I ordered my corsage a week in advance so its not like I was coming in last minute and had to use what she had in stock. She reluctantly added in a few (3) smaller pink flowers like she was doing me a favor or something. But in the end it still wasn't what I wanted. I know its just a corsage, and probably doesn't really matter , but when you pay $50 you should be able to at least get something close to what you ordered and at the very least the color of flowers you want especially with advance notice. As a designer and business owner you should focus more on pleasing your customers instead of yourself. read more

After standing in line to pick up an ordered corsage (day of the dance), the person behind the counter went out of her way to help the person behind me. If I hadn't been pressed for time, I would've told them to keep their flowers and gone some place else. This was the first time visiting this florist and absolutely the last time I go there. read more

Went in Saturday morning for the first time and ordered flowers for a dinner party I was hosting that evening. By 4pm, the three beautiful arrangements, plus eight dainty bouquets for each place setting were wrapped and ready to go. The ladies in the shop were so incredible helpful, making sure the understood exactly what I wanted, and incorporating my 9 and 10 year old into the process, explaining a little bit about the flowers, which the kids loved. All this considering they are slammed for upcoming Valentine's day and Turn About dance at the high school. A very pleasant experience and my guests and I absolutely loved the arrangements. Buss will now be my go-to florist for everything. read more

the ladies there are so sweet!! Treated my date and I so nice! loved the way the corsage turned out!