Chaplin&#x27;s Jewelry

Wouldn't go anywhere else! Sabri and his family are the best. Fixed my 2010 Gucci watch that would…read morehave needed further work with an unskilled eye. Thank you!

I always have a great experience here. They did a phenomenal job redoing my wife's wedding set and…read moreat a very affordable price. they are always kind and honest. best jeweler in town!

Flawless Jewelry & Phone Repair

2.3

(3 reviews)

Installed bands on Smart Watch at no charge. Staff member was very nice and helpful. Folks need to…read morevisit and come to appreciate what I experienced.

Ew. I should have taken the 1-star review seriously . I just wanted a silver wedding band resized…read more(made bigger). The guy said he couldn't do it without adding silver, and that it was better to replace it. They tried selling me a bunch of very cheap looking stainless steel and hollow silver wedding bands. When I said I didn't want them, they said they could make the ring bigger, but it would cost $80 - the entire cost of the ring. So I left, went to a small jewelry stand I happened to come across in Northlake mall, and the man there re-sized it perfectly for $30 and was professional and straightforward. I definitely wouldn't go to Flawless Jewelry & Phone Repair unless you know exactly what you need done and how much it should cost, and don't mind dealing with sliminess.

Armen & Joseph Jewelers

4.9

(27 reviews)

Based on reviews, I took a diamond ring guard to this jeweler who checked it for clarity & color…read more Michelle is the diamond expert & was kind enough to not charge me. Upon arriving, I was met by Roxanne who welcomed me. This review gets better! Upon leaving, the battery in my key fob died so Roxanne saw me trying to find where to put the key to open the door. She appeared but it was a mystery so we went back inside where she found out how but Michelle began taking my key fob apart & while Roxanne was reading instructions, Michelle replaced it with a new battery!!! I was already so pleased with my choice in choosing Armen & Joseph but going that extra mile was so appreciated! For sure A&J will be my trusted jeweler.

Wonderful!! Highly recommend…read more I have been a customer of Armen and Joseph for over ten years... they are my go to place for any type of jewelry needs... from specialty diamond earrings, Mother of Mary necklaces, ring restoration and repairs (too many to count over the years) to helping you create a birthday, mothers day list for your spouse. I especially love when I go in with an "idea" of what I want and Jenny helps me go through the books and we order several so I can choose from them when they arrive! Jenny is lovely, very sweet and patient!

Markson Jewelers

4.0

(5 reviews)

Called to see how much they'd charge to get my rings (wedding band and engagement ring) cut off…read moresince my finger was swollen (I'm pregnant) and I had tried everything - they said this is considered an emergency and they'd do it for free. Every other jeweler in the area and major jewelers (ex. Jared's) said they charge me $20-50. Went in got the rings cut off and a quote to get them resized after I deliver my baby. Totally awesome guys! Very professional! And it was pain-free!!!

I can't say enough good things about Markson Jewelers! They worked me on pricing and were so…read moreflexible, and my ring came out STUNNING. It was such an enjoyable process working with them. So friendly and really understood how sentimental and important my new engagement ring was to me. I'm so grateful for all of their hard work and HIGHLY recommend them!!!

ATI Watches

4.7

(24 reviews)

Quick and easy links removal. Took less than 15 minutes and he adjusted to a few different…read morepositions until it was perfect.

Great experience. They just moved to a new location. Nice waiting area while Shan worked on…read morereplacing our watch batteries. Check them out at their new location. 2820 Peachtree Industrial Blvd Duluth, GA 30097 United States

DJ Jewelry Repair

4.1

(16 reviews)

Elegance and Expertise…read more I truly love this store. Its interior design is refined and elegant, with a first-class environment where every detail reflects taste and thoughtfulness. The staff are friendly and welcoming, making every visit feel warm and trustworthy. What impresses me most is the craftsmanship of the master jeweler -- meticulous, skillful, and truly professional. Not only can they repair all kinds of jewelry perfectly, but they can also create custom pieces upon request. The shop also displays a wide variety of exquisite jewelry: necklaces, rings, earrings -- all beautifully made and conveniently available in one place. It's a place you'll want to visit again and again -- one that perfectly combines beauty, professionalism, and warmth.

Absolutely horrible experience at the shop, the customer service was the worst part about this…read moreplace. The owner of the shop really is not concerned with the customers experience from the quality of the repair, the time that it takes to fix and the general experience altogether. It was crystal clear that this shop was not interested in helping me out, they did a terrible repair job and then said that they were not concerned about my experience because the repair had already been done and I had to pay in order to get my jewelry back. There are plenty other shops that are so much better than this one and they actually care about the quality of their craft.

Brown & Co. Jewelers

4.5

(112 reviews)

This review is specifically for the Patek Philippe store location that is owned by Brown and…read moreCompany jewelers. However, the patek store is not listed separately here on Yelp I scheduled a service appointment ahead of time prior to arriving at the store because that was required even for a battery change. Leading up to my visit I did call the store to ensure turnaround times as well as cost. Upon arriving at the store, I must say it is absolutely beautiful with obviously only display watches. And the gentleman who helped me branyon was super nice and friendly and helpful. In fact, he even beat the turnaround time that was quoted to me over the phone by the store earlier in the week. He even went above and beyond by offering to show me watches, even though I had not made a separate sales appointment. That was very kind and very tempting of him. I must say unfortunately this trip was not for shopping. It was for a family celebration. I will say if I do ever have to get my watch serviced again I will definitely come back here. Flying to Atlanta from Chicago is barely 2 hours and not expensive at all. And getting to this location is super easy right outside of the city. I wish I had more time during this visit. Otherwise I would have gone into the Brown and Company store, which is right across from the Patek store. Perhaps on my next visit I will and maybe the people who work there will be just as kind and gracious as the staff were here

I visited the Roswell location on 12-20-25 I was inquiring…read moreabout a redesign on a men's gold and diamond ring. The sales associate seemed very disinterested. My family are long time customers dating back to the early 90's. The ring I brought in was purchased at BC many years ago. Hopefully, this was an isolated experience because BC has always been the best. I expressed my displeasure and walked out.

Fine Designs In Jewelry

4.2

(6 reviews)

Jody was racist and nasty. she surprised me with an undisclosed charge which was never…read morecommunicated. She became very nasty when I questioned the charge and requesting to have all fees and costs to be discussed / disclosed in advance moving forward. I promised to pay her the additional charge she's asking but she still can not stop sending me nasty text messages after that event. Very unprofessional business practice. Jody needs to take business class 101 and improve her customer service skills and ethics trainings before she take on another customer. Her husband does ok job but probably will do much better with a professional sales associate.

Fine Design has been the only jewelry store my husband and I have used for almost 30 years. When…read moreI discovered I'd lost one of my favorite diamond earrings Jodi (Store owner along with her husband Harold) I didn't hesitate to call and ask if she could locate a similar pair. When she couldn't find what we were looking for she suggested that they could make and match the earring. That's when the above and beyond in customer service started..... Jodi continued to keep me updated as she worked hard to find someone to make the mold for the matching earring. I would have completely understood if she'd said it couldn't be done. Today my two matching beautiful earrings were delivered. I so appreciate all the work Jodi and Harold did to make this happen!!! We have purchased many gifts, we've had repairs done and even had a custom wedding ring made. There is no store I could give a higher recommendation to.

Jewelry Box Outlet

(7 reviews)

•$

Everything went good.I went in one day after cutting the son's hair and went in and became a client…read moreof theirs.I had been a client for ten years now.All my jewelry.Comes from here You can trust them.You can count on them.They're just amazing.People, comes from this one place and they sell it to you with love, honor and respect

Fixed my husband's watch for a reasonable price. Customer service was amazing. I will definitely…read morereturn if needed.

Its About Time

4.6

(35 reviews)

Wow, I am so pleased to have found this business!…read more They were able to experterly service my Cartier watch in house, no hassle, no crazy upcharges. Battery and gasket replaced, cleaned for a fraction of Cartier or other jewelers costs. Highly recommend! Tucked away in a small strip mall, it is worth the drive for their honesty and experience.

I rarely leave reviews this long, but I genuinely feel people should be warned before bringing an…read moreexpensive watch here. I brought in a Rolex watch for service. From the beginning, the experience was frustrating, unprofessional, and honestly one of the worst customer service experiences I've had in a long time. The staff I dealt with, Shabana, was extremely rude and dismissive whenever I tried to ask reasonable questions about the repair process or pricing. The biggest issue was the pricing and lack of transparency. I was quoted OVER $3,000 to repair a watch worth around $8,000. When I asked for an itemized invoice, I still never received a proper professional breakdown showing actual labor costs, exact parts pricing, or clear justification for the amount being charged. The "estimate" was basically handwritten notes with vague descriptions like "overhaul x3," "gear set," "jewels," etc. What made this even more concerning was that I contacted official and other reputable watch service centers afterward and received estimates that were literally LESS THAN HALF of what this shop was charging. That alone should tell people something. The pricing also kept changing. That does not inspire confidence in the legitimacy of the pricing structure. I understand luxury watches are expensive to repair. I understand water damage can require additional work. I am NOT complaining because I expected a cheap repair. I'm complaining because the pricing felt extremely inflated and the business practices felt very questionable. To make matters worse, the polishing work was not even done properly and had 3 months for service but even they did not have the crystal to replace. For the amount being charged, I expected near-professional finishing quality, and it simply was not there. Every time I tried to calmly discuss the invoice, compare estimates, or ask for clarification, the conversation became defensive and hostile. Eventually I gave up trying to communicate because it felt impossible to have a normal customer conversation. Please be careful if you are bringing a high-end watch here. I'm sure many of the positive reviews may come from basic battery replacements, simple resizing, or standard low-cost repairs. But based on my experience, I would strongly discourage anyone from trusting this place with an expensive luxury watch repair unless you are prepared for: * extremely high pricing, * poor transparency, * aggressive communication, * and questionable value compared to authorized or reputable service centers. Do your research first. Get multiple estimates. Ask for a REAL itemized invoice before approving anything. And definitely compare with the manufacturer's official service center before leaving your watch here.

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Pamela T.

6 years ago

Julie and Parseg are the best at what they do! They are honest and make you feel very welcoming into their awesome showroom. I send all of my friends, clients and family to Chaplin's. If you don't see what you are looking for they will make/design it for you. read more

Christian C.

3 years ago

Visited during normal business hours. Everything was gone in the store. I think this place is permanently closed

Chaplin's Jewelry - jewelry - Updated August 2026

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Simon D Jewelers

4.2

(28 reviews)

I had a very disappointing experience at Simon D Jewelers. I left the store crying…read more I visited right when they opened to have a gold ring weighed and the stones tested to see if they were real. As a young woman in her early 20s, this was my first time ever visiting a jewelry store. I simply wanted basic information and guidance to understand its value. A close friend had recommended this store and spoke highly of their service, so I went in with high expectations. When I asked about weighing and testing the ring, Simon (the owner) initially implied he couldn't help. After I mentioned a friend had recommended them, I was questioned about who my friend was and where I got the ring, which immediately felt uncomfortable. When the owner looked at the ring, he repeatedly asked, "What do you want to do with it? Are you trying to sell it?" I explained honestly that I didn't know yet -- I just wanted to understand its value first. He responded very sternly, "We buy gold here." I apologized and said I didn't realize that was one of their services. Instead of explaining, the tone quickly became impatient and hostile. The owners voice was hot-tempered, which made me feel talked down to and embarrassed. The interaction was so uncomfortable that I became visibly emotional and ended up CRYING in the store -- something that should never happen during a simple customer service visit. He continued pressing me about if I had the intention of selling. His wife then told me they didn't want to give out "free information" unless I intended to sell to them. To be fair, his wife did speak to me more kindly and calmly, but reinforced that Simon is very busy and really only wants to help if you're looking to sell. I understand I was not a priority since I'd never done business with them before, but basic courtesy shouldn't depend on whether someone is making an immediate sale. Weighing gold and testing stones are quick, standard services that most jewelers provide. I came in respectfully asking for help and could have been a future customer, but instead felt unwelcome and judged. To make matters worse, they quoted me a price which I later learned was far below its actual value. Overall, I would not recommend this business. Big spenders get smiles -- everyone else gets attitude.

I came in to get my ring repaired because I caught it on some metal and bent it out of shape. They…read morerepaired it in 5 mins for a VERY reasonable price. Thank you!!!

Lauderhills Fine Jewelry

4.2

(16 reviews)

Great service. Very friendly and considerate. Even for small things like watch battery replacement.read more

Exceptionally disappointed. We are new to the neighborhood and have had earrings repaired here and…read morebought jewelry for holidays as well. I have a bracelet from my great grandmother that I wanted repaired for my wedding day and the sales lady was not very kind and kept telling me the clasp was broken...that's why I was there, she said she didn't think it was gold so not repairable and continued to force the break on the bracelet not even attempting to be gentle. She wouldn't even get the Jewlers opinion on it. Everything is fixable, I'm just sad that my piece wasn't valuable enough for them to even take a look at it. Note to sales team: be kind to people and don't make assumptions, I would have paid anything for this to be repaired, take a pause and let the jewler look at things that you are not an expert on. We will be doing our future shopping elsewhere where they are kind all the time not just trying to get a sale. I should clarify, all interactions with the jewler in the past have been great but he is responsible for his sales people, they need to know when it's beyond their expertise.

Antwerp Diamonds of Buckhead

(4 reviews)

Absolute amazing staff, absolute professionalism ...do not hesitate to work with this organization!read more

I cannot think thank this business enough for the kind and quick assistance with a necklace…read more Professiona service, above and beyond , which is rare these days It's always nice to have a neighborhood store with personable owners and representatives. Security was also appreciated! It is a good reflection of the company when people are friendly and helpful.

Brown & Co. Jewelers - Roswell

4.0

(78 reviews)

•$$$$

I recently visited Brown & Co for an appraisal of my original wedding ring as it had been quite…read moresome time since my last one. Scheduling was easy - I called and spoke with Nisha who was helpful in explaining the process, pricing and availability. When I arrived, I was greeted and directed to Nisha. She was friendly, professional and took time to review my jewelry documentation and carefully inspect my jewelry while completed a short form She clearly explained the appraisal process, which made everything feel straightforward and stress-free. As a nice touch, Nisha also offered to clean my ring after the inspection. I received my appraisal via email withing the promised 7-10 business days. Overall the experience was smooth, efficient and pleasant. I would recommend Brown & Co for appraisal services.

I was looking for some David Yurman items and noticed that this location comes up in an Apples Maps…read moresearch. I called the place and they told me that they were a David Yurman Boutique and that they keep more inventory than the David Yurman store in Buckhead. I visited the location shortly after to find that they do carry a lot of David Yurman inventory. However, they did not have the specific item I was looking for. They told me that the David Yurman store in Buckhead only carries items for men...well I knew that was not accurate as I have been shopping at the Buckhead location for 15 years. They also told me that they could check the Buckhead location for inventory. I thought that was odd and opted to go to the Buckhead location anyway. Once an associate came to help me, I had what I wanted in less than 60 seconds. I will try Brown & Company again as it is a large store. I think it helps to know what you are looking for and all your options when shopping anywhere.

Sabri Guven Fine Jewelry

4.5

(122 reviews)

Wouldn't go anywhere else! Sabri and his family are the best. Fixed my 2010 Gucci watch that would…read morehave needed further work with an unskilled eye. Thank you!

I always have a great experience here. They did a phenomenal job redoing my wife's wedding set and…read moreat a very affordable price. they are always kind and honest. best jeweler in town!

Nedrick Gavin Jewelers

(8 reviews)

I had an incrediblly fun experience designing my wife's surprise Vacation ring with Nedrick and his…read morestaff. They were very attentive and had some great ideas as to how best make a beautiful yet functional design

Wow what can I say. My hands had swollen and I was panicking to get my rings off. We came at 8:02…read morewhen they close at 8. And they spent their off hours cutting off 2 rings for me. The relief I felt was worth a million bucks. I will do all of my business here from now on. I have family heirlooms I can't wait to bring, as well as get my new rings set by them :) Can't endorse or thank them enough.

Jwo Jewelers

4.8

(19 reviews)

Great while you wait watch band adjustment for a very reasonable price. I have also had batteries…read morechanged there with a similar speedy and reasonably priced service.

Fast, friendly, professional…read more.. If you don't see what you want, ask. They'll find it or send you to someone who has it. Come see them for watch repairs and batteries as well...

Markson Jewelers

4.0

(5 reviews)

Atlanta Diamond Jewelers

(2 reviews)

Apologies...I selected the wrong jeweler and it won't let me delete the review. I'm sure they are…read morea lovely store but I have never been there.

Atlanta Diamond Jewelers is owned and operated solely by one person, Jonathan. Jonathan is the man…read moreto go to and see if you are looking to get an extremely great price for your gold, silver etc. Once you get to know him and make a couple transactions, he is extremely easy to get in contact with and more than willing to meet up even after closing hours once you develop a working chemistry and comradely with Jonathan. He likes what he likes just like other business owners in this type of field. Don't waste his or your time though by bringing in items that either have no gold, sterling silver or real diamonds UNLESS the items are designer brands like Prada, Louis Vuitton etc. He still tries his best to make an offer on 'not so great' items when others would just turn you right down. Of course he is going to give you the best prices when it comes to Troy Bullion whether bars or coins. Also, makes very generous offers on gold karate rings and will add more money into the mix when diamonds are on them (even if they are a little small). All in all, Jonathan is a great guy to do business with and he is the only guy I will go to when I have some nice high end quality gold and diamonds!

Master Jewelers

4.8

(16 reviews)