Based on reviews, I took a diamond ring guard to this jeweler who checked it for clarity & color…read more Michelle is the diamond expert & was kind enough to not charge me. Upon arriving, I was met by Roxanne who welcomed me. This review gets better! Upon leaving, the battery in my key fob died so Roxanne saw me trying to find where to put the key to open the door. She appeared but it was a mystery so we went back inside where she found out how but Michelle began taking my key fob apart & while Roxanne was reading instructions, Michelle replaced it with a new battery!!! I was already so pleased with my choice in choosing Armen & Joseph but going that extra mile was so appreciated! For sure A&J will be my trusted jeweler.

Wonderful!! Highly recommend…read more I have been a customer of Armen and Joseph for over ten years... they are my go to place for any type of jewelry needs... from specialty diamond earrings, Mother of Mary necklaces, ring restoration and repairs (too many to count over the years) to helping you create a birthday, mothers day list for your spouse. I especially love when I go in with an "idea" of what I want and Jenny helps me go through the books and we order several so I can choose from them when they arrive! Jenny is lovely, very sweet and patient!

Wow, I am so pleased to have found this business!…read more They were able to experterly service my Cartier watch in house, no hassle, no crazy upcharges. Battery and gasket replaced, cleaned for a fraction of Cartier or other jewelers costs. Highly recommend! Tucked away in a small strip mall, it is worth the drive for their honesty and experience.

I rarely leave reviews this long, but I genuinely feel people should be warned before bringing an…read moreexpensive watch here. I brought in a Rolex watch for service. From the beginning, the experience was frustrating, unprofessional, and honestly one of the worst customer service experiences I've had in a long time. The staff I dealt with, Shabana, was extremely rude and dismissive whenever I tried to ask reasonable questions about the repair process or pricing. The biggest issue was the pricing and lack of transparency. I was quoted OVER $3,000 to repair a watch worth around $8,000. When I asked for an itemized invoice, I still never received a proper professional breakdown showing actual labor costs, exact parts pricing, or clear justification for the amount being charged. The "estimate" was basically handwritten notes with vague descriptions like "overhaul x3," "gear set," "jewels," etc. What made this even more concerning was that I contacted official and other reputable watch service centers afterward and received estimates that were literally LESS THAN HALF of what this shop was charging. That alone should tell people something. The pricing also kept changing. That does not inspire confidence in the legitimacy of the pricing structure. I understand luxury watches are expensive to repair. I understand water damage can require additional work. I am NOT complaining because I expected a cheap repair. I'm complaining because the pricing felt extremely inflated and the business practices felt very questionable. To make matters worse, the polishing work was not even done properly and had 3 months for service but even they did not have the crystal to replace. For the amount being charged, I expected near-professional finishing quality, and it simply was not there. Every time I tried to calmly discuss the invoice, compare estimates, or ask for clarification, the conversation became defensive and hostile. Eventually I gave up trying to communicate because it felt impossible to have a normal customer conversation. Please be careful if you are bringing a high-end watch here. I'm sure many of the positive reviews may come from basic battery replacements, simple resizing, or standard low-cost repairs. But based on my experience, I would strongly discourage anyone from trusting this place with an expensive luxury watch repair unless you are prepared for: * extremely high pricing, * poor transparency, * aggressive communication, * and questionable value compared to authorized or reputable service centers. Do your research first. Get multiple estimates. Ask for a REAL itemized invoice before approving anything. And definitely compare with the manufacturer's official service center before leaving your watch here.

I cannot say enough wonderful things about R&K Jewelers. Reza and Carol are truly some of the…read morekindest, most genuine people you will ever meet. Every time I visit R&K Jewelers, I feel like I'm visiting family. Carol and Reza always remember me, ask about my family, and take a sincere interest in what's happening in my life. What makes it even more special is that they treat every customer with that same level of care and personal attention. Beyond their exceptional customer service, their knowledge, professionalism, and commitment to quality are second to none. Whether you're purchasing a special piece of jewelry, looking for a repair, or simply stopping by, you'll be welcomed with warmth and treated like a valued friend. In a world where genuine customer service can be hard to find, Carol and Reza have created something truly special at R&K Jewelers. I highly recommend them to anyone looking for beautiful jewelry and an unforgettable customer experience.

A plus! Reza is top of the line. Honest and friendly. Seen him at this location for at least 10-12…read moreyears. Clean and professional establishment. In RK and Co goes above and beyond.

Everything went good.I went in one day after cutting the son's hair and went in and became a client…read moreof theirs.I had been a client for ten years now.All my jewelry.Comes from here You can trust them.You can count on them.They're just amazing.People, comes from this one place and they sell it to you with love, honor and respect

Fixed my husband's watch for a reasonable price. Customer service was amazing. I will definitely…read morereturn if needed.

Called to see how much they'd charge to get my rings (wedding band and engagement ring) cut off…read moresince my finger was swollen (I'm pregnant) and I had tried everything - they said this is considered an emergency and they'd do it for free. Every other jeweler in the area and major jewelers (ex. Jared's) said they charge me $20-50. Went in got the rings cut off and a quote to get them resized after I deliver my baby. Totally awesome guys! Very professional! And it was pain-free!!!

I can't say enough good things about Markson Jewelers! They worked me on pricing and were so…read moreflexible, and my ring came out STUNNING. It was such an enjoyable process working with them. So friendly and really understood how sentimental and important my new engagement ring was to me. I'm so grateful for all of their hard work and HIGHLY recommend them!!!

My Breitling Bentley watched stopped working on me. Naturally I took it to Oscar to diagnose. I…read morefeared the worst but was happen to find out a few of the screws came loose and Oscar was able to quickly have a look at it and fix it back as good as new. Prices are reasonable for the expertise. I recommend this shop.

Nice folks and good for watch battery replacements…read more Not good for fine jewelry repair that includes fine workmanship. Prices are high and should come with the expectation of a repair lasting more than a week. Not true here.

Deceiving and Dishonest, I took my watch in for a battery replacement and when I asked what be the…read morecharge I was told $10 but when the female finished the job the bill was $12.72...It's not necessary to lie to a senior citizen

I will give her due ~ she is so talented! No doubt I love the expediency of her service but her…read morecustomer service is zero to me. I've tried. I've gone back over and over ~ never thankful. To be honest rude at times.

I love this place! I take all my watches add my jewelry to get repaired here I've been coming here…read morefor over 5 years. Kevin is the best!

Do not use this jeweler. He is dishonest and does not return your original jewelry!!! He threw my…read morewatch band away without telling me-didn't bother to save anything!!! He needs to shut down. A liar and a thief. Do not go here. I had to get the Police involved to get my jewelry back!!!!!!!!!!

This is my go to for any watch repair. These guys are quick, reasonable pricing and amazing…read morecustomer service. I've brought everything from my timex to my high-end watches. Highly recommend.

This is a family run small business in North Hills shopping center. They fix watches. I have…read morebeen going there for decades for battery replacement. The prices is very low (20.00) and the watch is ready in 5 minutes. They are very friendly. Watch Master 3364 Chamblee-Tucker Rd(off the 285 and Chamblee-Tucker Rd. exit.

Talented, Knowledgeable and Passionate about Jewelry and watches.. They are now my first stop for…read moreall watch and jewelry purchases!!

I am using this jewelry for all my needs. They always provide excellent service and their staff is…read morealways very helpful. I would recommend them to anybody without any hesitation.