A plus! Reza is top of the line. Honest and friendly. Seen him at this location for at least 10-12…read moreyears. Clean and professional establishment. In RK and Co goes above and beyond.

Came for a necklace repair, left with a fixed necklace and new knowledge of Greece. The man at the…read morefront is very friendly and knowledgeable about international travel. Overall, great atmosphere and great service.

They have very pretty and unique pieces! The staff are very nice. I had many pieces of jewelry…read morerepaired there too and it was less costly than jewelry store chains.

They were very helpful in ficing my necklace and watch. They had really beautiful pieces for sale…read more The staff was so nice.

Everyone in the store was amazing and attentive. I got my watch battery replaced and ring resized…read more They were quick and helpful. Will 100% be coming back to this place for all of my fine jewelry needs and recommending others!

Can say enough good about this store. beautiful layout, extremely friendly staff, met the owner…read morewho greeted us as if we were old respected friends. Very fast and excellent service. wish i could give them 6 stars!!

Based on reviews, I took a diamond ring guard to this jeweler who checked it for clarity & color…read more Michelle is the diamond expert & was kind enough to not charge me. Upon arriving, I was met by Roxanne who welcomed me. This review gets better! Upon leaving, the battery in my key fob died so Roxanne saw me trying to find where to put the key to open the door. She appeared but it was a mystery so we went back inside where she found out how but Michelle began taking my key fob apart & while Roxanne was reading instructions, Michelle replaced it with a new battery!!! I was already so pleased with my choice in choosing Armen & Joseph but going that extra mile was so appreciated! For sure A&J will be my trusted jeweler.

Wonderful!! Highly recommend…read more I have been a customer of Armen and Joseph for over ten years... they are my go to place for any type of jewelry needs... from specialty diamond earrings, Mother of Mary necklaces, ring restoration and repairs (too many to count over the years) to helping you create a birthday, mothers day list for your spouse. I especially love when I go in with an "idea" of what I want and Jenny helps me go through the books and we order several so I can choose from them when they arrive! Jenny is lovely, very sweet and patient!

Jody was racist and nasty. she surprised me with an undisclosed charge which was never…read morecommunicated. She became very nasty when I questioned the charge and requesting to have all fees and costs to be discussed / disclosed in advance moving forward. I promised to pay her the additional charge she's asking but she still can not stop sending me nasty text messages after that event. Very unprofessional business practice. Jody needs to take business class 101 and improve her customer service skills and ethics trainings before she take on another customer. Her husband does ok job but probably will do much better with a professional sales associate.

Fine Design has been the only jewelry store my husband and I have used for almost 30 years. When…read moreI discovered I'd lost one of my favorite diamond earrings Jodi (Store owner along with her husband Harold) I didn't hesitate to call and ask if she could locate a similar pair. When she couldn't find what we were looking for she suggested that they could make and match the earring. That's when the above and beyond in customer service started..... Jodi continued to keep me updated as she worked hard to find someone to make the mold for the matching earring. I would have completely understood if she'd said it couldn't be done. Today my two matching beautiful earrings were delivered. I so appreciate all the work Jodi and Harold did to make this happen!!! We have purchased many gifts, we've had repairs done and even had a custom wedding ring made. There is no store I could give a higher recommendation to.

I've been working with Simon and Dani for the last 5 years and they have been incredible! I have…read morebought/sold watches from them. I have had them repair my gold necklace. I recently bought my fiancé her engagement ring and our wedding bands from them! They are extremely knowledgeable and kind. It's like working with family. I HIGHLY recommend working with these two. They are the best in the business.

I had a very disappointing experience at Simon D Jewelers. I left the store crying…read more I visited right when they opened to have a gold ring weighed and the stones tested to see if they were real. As a young woman in her early 20s, this was my first time ever visiting a jewelry store. I simply wanted basic information and guidance to understand its value. A close friend had recommended this store and spoke highly of their service, so I went in with high expectations. When I asked about weighing and testing the ring, Simon (the owner) initially implied he couldn't help. After I mentioned a friend had recommended them, I was questioned about who my friend was and where I got the ring, which immediately felt uncomfortable. When the owner looked at the ring, he repeatedly asked, "What do you want to do with it? Are you trying to sell it?" I explained honestly that I didn't know yet -- I just wanted to understand its value first. He responded very sternly, "We buy gold here." I apologized and said I didn't realize that was one of their services. Instead of explaining, the tone quickly became impatient and hostile. The owners voice was hot-tempered, which made me feel talked down to and embarrassed. The interaction was so uncomfortable that I became visibly emotional and ended up CRYING in the store -- something that should never happen during a simple customer service visit. He continued pressing me about if I had the intention of selling. His wife then told me they didn't want to give out "free information" unless I intended to sell to them. To be fair, his wife did speak to me more kindly and calmly, but reinforced that Simon is very busy and really only wants to help if you're looking to sell. I understand I was not a priority since I'd never done business with them before, but basic courtesy shouldn't depend on whether someone is making an immediate sale. Weighing gold and testing stones are quick, standard services that most jewelers provide. I came in respectfully asking for help and could have been a future customer, but instead felt unwelcome and judged. To make matters worse, they quoted me a price which I later learned was far below its actual value. Overall, I would not recommend this business. Big spenders get smiles -- everyone else gets attitude.

Always a pleasure going to Guven's. Might initially come off as cold but they're all very friendly…read moreand knowledgeable people.

Absolutely the worst experience! AND I WENT THERE BECAUSE I HAVE FRIEND THAT GO THERE…read moreREGULARLY... I live near there and now I am their worst kind of customer! I don't mind at all letting people know don't go there if you expect something in return! I explained what I wanted repaired - restringing pearls - and said at the time I dropped of "if this isn't a service you normally do just tell me." Kelly took them and said give her a few weeks....one month later I picked them up NOT REDONE! The only communicating from drop off to today picking up - was ME CALLING THEM only to be told they need more time! No... I am sorry...we messed up - Kelly only said "give me 2 more hours!" Honestly, they had them a month, what did she think she was going to do in 2 hours!!!!!

I recently visited Brown & Co for an appraisal of my original wedding ring as it had been quite…read moresome time since my last one. Scheduling was easy - I called and spoke with Nisha who was helpful in explaining the process, pricing and availability. When I arrived, I was greeted and directed to Nisha. She was friendly, professional and took time to review my jewelry documentation and carefully inspect my jewelry while completed a short form She clearly explained the appraisal process, which made everything feel straightforward and stress-free. As a nice touch, Nisha also offered to clean my ring after the inspection. I received my appraisal via email withing the promised 7-10 business days. Overall the experience was smooth, efficient and pleasant. I would recommend Brown & Co for appraisal services.

I was looking for some David Yurman items and noticed that this location comes up in an Apples Maps…read moresearch. I called the place and they told me that they were a David Yurman Boutique and that they keep more inventory than the David Yurman store in Buckhead. I visited the location shortly after to find that they do carry a lot of David Yurman inventory. However, they did not have the specific item I was looking for. They told me that the David Yurman store in Buckhead only carries items for men...well I knew that was not accurate as I have been shopping at the Buckhead location for 15 years. They also told me that they could check the Buckhead location for inventory. I thought that was odd and opted to go to the Buckhead location anyway. Once an associate came to help me, I had what I wanted in less than 60 seconds. I will try Brown & Company again as it is a large store. I think it helps to know what you are looking for and all your options when shopping anywhere.

I'm a vintage collector and had been burned by two watchmakers in ATL before finding Its About Time…read morein Johns Creek. They are highly skilled and honest. I travel 45 minutes, passing many other watchsmiths to go see them. HIGHLY RECOMMENDED

Simple watch repair. Gluing a label and a counterbalance piece on a second hand. Done in 20 minutes.read more