We went to the place and chose the Manager Special, and honestly it was very reasonable for the quality they delivered. My car smelled great afterward, the rims were cleaned nicely, and everything looked fresh and taken care of. The only downside was a bit of a long wait on a Monday morning, but the results made it worth it. Overall, a solid spot if you want your car looking and smelling good. read more

They are busy so they don't really care about quality. They just push out as many car as they can. 2nd time I used them. The first time they missed a few spots and after pointing them outt hey just quickly wipped off the spots. This time, again, they missed a few spots and even after doing a walk around and pionting them out the guy didn't bother to clean the missed spots. Won't be using them on my new car I'm getting soon since I don't trust them any more. If you are lazy, go ahead and use them but you will do a better job yourself. read more

Took the family van here after the recent rain. Ordered the luxury wash. Got here at 10:45 AM on a Saturday. Only 5 cars in the check in area. Looked at the area again at 11:38 AM, the van still hasn't gone in the wash. In addition to all of the other comments on here, I don't understand how I will ever come back. The quality of wash is mediocre at best. As for the value, the actual wash price doesn't take into account you are wasting 60-90 mins of your time. Simply not acceptable and clearly the owner doesn't care. Won't be back and at the current rate, I hope they close and forced to sell to another more responsible owner that takes pride in fast quality service. read more

WORST EXPERIENCE!!! My windshield was cracked during the car wash. The person drying my car admitted it was the machine. Manager was very rude and does not intend to fix my windshield. Would not recommend this car wash at all unless you want to pay for them to mess up your car. I also asked for mats to be clean and they were completely untouched. Definitely not coming back here again. read more

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If you have two hours to spare for a car wash this is your place. I've never been out of there in less than an hour. They do a good job but I usually go on my lunch break and end up leaving with my car half done. read more

Pulled up at 2pm and wanted to get a "hand car wash". Guy at the front told me 45 minutes and wash took 2.5 hrs. The reason I'm put hand car wash in quotes is because they washed my entire truck with a brush and did a very poor job. I originally took my car in cus there was quite a bit of bird poop on my hood and roof. When I got the truck back it was still there, and since I didn't want to waste any more time I just took the keys and left. I ended up having to go to a self serve car wash down the street and had to do it myself. Not sure what took so long, because there was plenty of people working and cars were just not moving. Now I can see why the reviews have been declining. I just moved back to the area and noticed there isn't a ton of hand car wash places, but if anyone has any recommendations please let me know. Don't waste your money here. read more

Stopped by for a car wash...and to support my old stumping ground local business. It's sad that the folks who work here are just WAY less than before...usually they have about 7-10 guys cleaning the cars, now just 3. The prices are also up too. Services are still friendly and nice from outside to inside. They have massage chairs for you to relax while waiting. Greeting cards, sodas, snacks. There are also restaurants & markets nearby, waking distance. I went to the market and came back. Since lack of staff, you just have to be patient and understanding for the business. Other than that, still a good place to get your car wash. read more

Chapman Car Wash - Inside - Car Wash Near Me - Garden Grove, California

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I usually come here for car wash , ask Oma or Chapin , they alway do good job , today I came , they seam busy and I told lady front that I want Oma help me and please vacuum my car better , cause last time they don't vacuum good , but she did not hear and someone did my car wash so terrible , I came back to talk to them and the old guy told me I do basic car wash , I have to pay 50$ , look , the dirt still in my car , the door still dirty , I want basic , this is just basic , bad service customer , I never come back , they lost royal customer like me read more

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I recently visited Chapman Car Wash and overall I left pretty disappointed. The waiting area was decent and comfortable enough while waiting for the wash, which was probably the best part of the experience. Unfortunately, the actual service did not match the price they charge. The pricing is honestly not that great for the quality of work received. My car wash felt very rushed, and when I got home I noticed several areas that were not cleaned properly. There was still dirt and grime left in spots that should have easily been taken care of during a standard wash. For the amount they charge, I expected much more attention to detail. Another thing that stood out to me was seeing what appeared to be an underage kid at the entrance holding a chain to let cars in and out. I'm not sure if that's even legal, but it definitely came across as unprofessional and strange. Overall, I don't feel the service justified the cost, and I probably wouldn't return. Waste of $75 read more

Worst car wash ever. Left water marks everywhere. Worst car wash ever. Had to rewash the entire freaking thing when I got home. Never go here. Worst car wash ever. read more

Extremely disappointed with the service. The staff was lazy, and the management was disorganized. After paying for a full cleaning, I received my car back in worse condition--dirt and grime everywhere. This place needs serious improvement or should be shut down entirely read more

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Terrible car wash! Did not clean my third row at all. Called and spoke with supervisor and was very rude Don't go! read more

Chapman Car Wash - Car Wash Near Me - Garden Grove, California

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The paid extra for $37 hand wash here isn't hand wash they use a brush that they leave in a dirty bucket of soap and smack the plastic part of the brush around onto your paint. They don't even use a power washer just a hose and that dirty brush. Wouldn't come back here. Wishing I never came here in the first place. read more

The haunted car wash was good, but the zombie car wash at Chapman Car Wash was even better! A lot less crowded because it is not as well known yet making it a bit of a secret gem. There were more zombies, monsters, and creatures. One of them even shook our SUV which was fun for the kids. More special effects with laser and strobe lights, a radio station for eerie music, and other devices to make startling sounds. It was also a few bucks cheaper and no need to make reservations at a certain time slot. You arrive when you want between 7-10 p.m. and pay on the spot. We did both the haunted car wash and the zombie car wash since they are about 4 miles apart. Highly recommend the zombie car wash and would like to go again. read more

I noticed days after I went here they stole a watch. It was a very cheap watch in my side compartment but it had sentimental value since it was my moms that was given to her by my dead father. I was going to get its battery replace and that's when I noticed it was gone. Too late to go back and complain but not far away to know it was them. Too bad because I did like the car wash job and I would have come back. read more

Today I decided to go out and spend some money and relax. My car did not need a wash but being that I have some things to do with my daughter later today I decided to get the car nice and clean for her. This is the first time ever I have Shown up to a car wash and left in need of a car wash. There were streaks all over the car water spots all over the chrome accents. The rims looked like someone just ran across them with a leaf blower on top of that. I had to tell him to add the fragrance which I paid for This is the second time visited this car wash. The first time was decent this time I paid $42 plus a tip at the end which he didn't deserve, but I was being nice only to have to drive to the park get out and clean my car myself I will not be returning to this car wash. It was a poor job. The service man didn't speak English not that I'm big on that but when trying to communicate the imperfections of the service, this was frustrating. I paid $42 only to have to go back and do it myself on top of that. It was a long wait time. There was also others that were complaining of imperfections from the service on their vehicle as well. This establishment needs to have a group chat and step it up, but I will not be coming back. read more

They left a tar stain on my leather back seat. I was able to clean it when I saw it a couple of days later but disappointed that they did not clean it themselves. read more

I have been here many times and today's experience was the worst ever. Car is not clean and many strains interior and exterior. Still have some bird poop on the car and sprinkler spots and dirty dusty on my car!!! read more

Bad services with not affordable prices. Don't believe if they say "the waiting is 1 hour. It will be double time.

We brought our Benjie there and they gave a good wash and shine and most of all it's all hand wash. The gentleman who work on our Benjie is experienced and knows how to make the car shiny and clean. read more

Can't get a better deal than their early bird special . It's from 8am-10am for $20.99 Mon-Thur . You get to choose the car scent too

My experience here was horrible. The manager talked down on my character. I was honestly confused about a service. I asked 1 question and I was told I complain too much and I don't know nothing at all. 1 thing I do know, this car wash is trash. I would've preferred to leave a good/encouraging review. But after the rude manager and the not good wash I had to leave a comment. read more

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Requested the hand wax special which is valued at $65 with an additional $10 for my vehicle being hand washed. The worked informed me that it would be about 2 hrs which I said was fine and if they can give me a call when it's been done, they had me write done my info and process my payment. My vehicle was left at 2:30PM and never once got a call to pick up my car.Arrived around 5:30PM, 30 minutes before closing time and saw my vehicle was parked and no call was made to inform me that my car was finished. When going to speak to the employees they were outside the shop drinking modelos and what made the experience even worse was my vehicle was not washed correctly! Water smeared all over my front and back windows and really lazy work cleaning around the vehicle especially when the hand wax special says cleaning of the rims and my rims were still dirty at arrival of pick up! The inside of my vehicle had some areas that they definitely don't bother to clean and they also never bothered to add an air freshener which is supposed to be included to the special! This is a $75 dollar wash not a $20/$30 dollar wash! Really disappointed with my experience and definitely don't recommend anyone to visit unless you want bad service and have to clean your vehicle afterwards!! read more

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Chapman Car Wash? More like Chapman Mud Spa--where your car goes in dirty and somehow comes out *filthy*! I made the mistake of paying these clowns $300 for a "full detail," and let me tell you, the only detail they specialize in is adding more dirt. My car looks like it's been off-roading in the wilderness after they "cleaned" it. I swear, I've seen a street raccoon with a bucket do a better job. Honestly, save yourself the headache. You'd get better results hosing it down in your driveway with one hand while holding a sandwich in the other. Throw in some garden soil for fun, and your car will still look ten times cleaner than it does leaving this place. I mean, if making things worse was a business model, these guys would be billionaires. But here's the best part: after they trashed my car, they had the nerve to stand there waiting for a tip like they just performed magic. Yeah, the only magic trick here was how they managed to make my vehicle dirtier than when it started. Lazy, sloppy, and as useful as a wet paper towel in a flood. Chapman Car Wash should come with a warning label: "Abandon all hope, ye who enter." Do yourself a favor--avoid this place like it's a pothole in the middle of a freeway. Your car--and your wallet--will thank you. read more

They tried to give me my car back dirty. I got the exterior and interior and supposedly they told me they didn't write it down. The inside and outside was still dirty. They cleaned it again after but I'd just be careful. I'd ask for Felipe. Good service. read more

Chapman Car Wash - How they tried to give me my car back after the exterior/ interior special. - Car Wash Near Me - Garden Grove, California

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I have been here a few times, it's always been a 3 but for something quick I dealt with it. However, today I came had my car washed, they minimally cleaned and dusted the inside, BUT what is not okay is that my back seat won't slide back now. I don't know what they did to my back seat but now it won't slide back. This is a 2025 high end car, and it's going to be costly to have the seat removed to find the issue. I know the car wash man knew he made it stuck and unable to fix it, but at the very least he should have owned up to it, like a respectable honest person. read more

My go to car wash. They are so detailed every single time. I have dogs and they take their time to get out all the fur.

My windows weren't clean. The vacuum was horrible. This place is really gone downhill..

Minus well pay only for the regular price we paid 100 bucks and ask before if scratches can be detail or wax he charge us a special price we minus well pay just for a regular car wash will never ever get a special or detail wash again he even say it will take over an hour it was done in 30 minutes meaning it was rush not detail no thank you read more

Chapman Car Wash - I know I had scratches on the car I ask if detail will clear it up a bit he say yes but made it worst - Car Wash Near Me - Garden Grove, California

If you want items stolen from your car then go but this place is trash I realized things were missing by the 3rd wade yes third I installed cameras inside and things have been taken by their employees and no accountability has been taken but I will be taking this to the authorities the "manager" Michael said. Bunch of "hardworking" thieves read more

They take excellent care of your car from vacuuming to hand cleaning. I have been going here for 30 years

I've used this full service car wash ever since I moved to Orange County in 1992. I don't care for car washed where you have to do your own vacuuming as I can no longer get around that well. This place does a good job. They are always busy. read more

Been here plenty of times before for my older car and never had an issue. This time my brand new car got these marks after a simple wash, needless to say I won't come back again read more

Chapman Car Wash - Scratch on front bumper - Car Wash Near Me - Garden Grove, California

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It's like I didn't even get a car wash!! SMH since there were so many cars I figured it was a good service at least but nahhhhh ! Waste of money read more

Chapman Car Wash - It's like I didn't even go get my car washed super annoying - Car Wash Near Me - Garden Grove, California

DO NOT RISK STOLEN ITEMS AND A VERY POOR WASH! I had a deeply disappointing experience at Chapman Car Wash that I feel compelled to share. During my visit last week, not only did my car receive a lackluster cleaning job, but I also encountered a shocking incident of theft. Upon returning to my vehicle after what should have been a routine carwash, I discovered my wallet missing. After a frantic search, I approached the shorter middle aged, heavier set Hispanic man that checks you in and asks which wash you want. He is always there, to inquire if they had seen it. To my utter disbelief, I noticed my wallet peeking out of the back pocket. I noticed this after he told me no. This blatant act of theft not only left me feeling violated but also concerned for the security of other customers. The attitude of the attendant when confronted was dismissive and unapologetic, compounding the already distressing situation. In addition to this unsettling experience, the quality of the carwash itself was subpar. The interior was left half-cleaned, with obvious spots missed and dust remaining in several areas. I wish these instances were isolated but several times in the past the heavy set (fat), short, Hispanic guy has tried to over charge on washes so many times I cant count. He pushes details and hand washes because i'm sure there more commission for him. Overall, I strongly advise against this place. The risk of having personal belongings stolen and the lack of accountability displayed by both the staff and management make this establishment completely unreliable and unworthy of your business. read more

Straight forward car wash. Friendly people working there. Good service... I've ordered several different levels of cleaning depending on my budget at the time. I have not been dissatisfied. read more

DISAPPOINTED. Mediocre carwash. Still had stains inside and outside of the car. I had a new box of black disposable gloves I keep in my car for work and emergencies and the carwash guys took it from my car. Smh. read more

Chapman Car Wash - Car Wash Near Me - Garden Grove, California

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Basic wash, price was ok. As I watched a guy kinda joking around, horseplay with other employees, I remember thinking, I hope he doesn't get my car. Well, guess what.... He finished quick enough that it the car in front of mine still wasn't done. Finger prints on mirror, streaks of windshield and top of front seat windows were still dirty but not noticed until rolled down. Busy place, like most others, I don't find fault until I drive away. I wouldn't come back read more

Chapman Car Wash - Car Wash Near Me - Garden Grove, California

I've given this car wash a couple chances and it just never is done well. I paid extra to have the floor mats cleaned (they weren't dirty just needed to be wiped down) and the front seats were only done. They didn't vacuum any backseats or clean the cup holders in the front. I went home and have to vacuum and wipe things down myself after spending 38$ for someone to half clean. Never again. read more

Chapman Car Wash - Floor mats I paid to be cleaned that weren't cleaned. - Car Wash Near Me - Garden Grove, California

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Came here to wash my car. They did a very good job! They have lots of specials and even when they're busy my car was done in about 35min. Plenty of seating indoors and outdoors and lots of little extras to purchase. Highly recommend this place. read more

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