They keep the grounds up.... Everything is always green and the grass is mowed weekly…read more... But the area is not what it used to be... you need to be careful in this area... sorry to say but you must always lock your vehicle when you are visiting a loved one's grave.... Yesterday, there was a person taking a nap out on the lawn.... When he saw me he got up a left the cemetery...

This is a hard review to make as my feelings are mixed on my experience with Mountain View. It is a…read morebeautiful old cemetery and Manny helped throughout the process with planning my father's gathering & burial arrangements. I'd give him 100stars, cannot say enough wonderful things about this man- He's very professional, kind, and kept me up to date as much as possible and solved problems along the way. Manny went above and beyond to help make the process easier for everyone I was very grateful for his help, I think he works harder at his job than anyone else. Aside from that I was not impressed with a lot of things. The day of the Memorial was chaotic, the guests had no direction and were told to wait so they all congregated up at the front building. Then the viewing that was supposed to be just a couple people turned into everyone coming in to view my father. This could have been catastrophic if I wasn't so laid back but he looked sharp so I figure it was meant to be that way, many were glad they got to see him. It worked out well it was just a bit overwhelming as that was way different than what was originally planned. Whoever was directing outside would not allow the person I hired to set up the photos & flowers go inside the cemetery beforehand so when I discovered that nothing had been done at the site yet I had to run from the viewing to go throw everything together all by myself at the location in the literal minutes before the ceremony. Due to that set back I didn't get anything up properly. Lastly a few days before the funeral the groundskeepers assured me that they would have my grandfathers grave cleaned up (my dad was buried in the same plot at later date) but it was not done. It's also been noticed they remove flowers very quickly after placed which is a bit off putting. They were very much on top of making sure payment was complete but after that it took a substantial amount of time and several check ins before burial happened for my dad. To be honest I didn't mind that wait but from day one I was very clear I wanted to be there for his burial. The day finally came and I found out the afternoon before that they would be burying him the next day, a bit frustrating the lack of notice but it was beyond time for it to happen so I just worked it out. I kept in communication up until just a couple hours before to make sure it was clear I would be there for the burial and agreed to come at a set time. I showed up an hour before that set time and my father was already buried!! This was extremely upsetting and the men finishing up did not seem to care in the slightest about my distress. It seems like they were just glad to have "finished up early". This has been extremely distressing for me and my family/friends are upset hearing it as well. I'm still struggling with what happened. I spoke with Manny afterwards and he was very apologetic as this was not how it was supposed to go, he was not notified they were going to finish early so there was really nothing that could have gone differently on his end. There is some major communication issues going on. I'm definitely rethinking the plans I was considering for myself and the rest of my family in a plot here as it seems like the management is lacking, it doesn't really seem like anyone else cares there. It's kept together just well enough to get paid.

2 Corinthians 5:8 "We are confident, I say, and willing…read morerather to be absent from the body, and to be present with the Lord." Mom was saved in 2017, that's why this scripture is so pertinent. She went to the Universal Funeral Home in 2021and consulted with May for her immediate disposition and funeral, mom must had a preemptive vision which unfortunately came through, after she got scared into getting the 2 Covid Jabs, her heart rate went berserk, she told me 180 and no way if slowing it down, due to Spike Protein worsening her previous heart condition and hypertention, Diabetes attacked her mercilessly after a long period of of remission. Here we are, after a long struggle with hospitalization and onset Alzheimers, mom took off right after Easter, I did not know much about the process so I called May, and she immediately brought moms remain from the Nursing Home to the Funeral Home for refrigeration. Since mom did not discuss much about her endeavors with the Funeral plans, May literally hand held me through the Entire Process. She is extremely knowledgeable in all aspects of the trade, from acquiring burial grounds, to getting the right Plan for the Loved One, she is patient, kind, smart and truly caring about my desire for the Loved One. Thank you for making moms ushering into a New Heaven a seamless and Painless thing. Though there were many unforeseen impediments along the way, she is the Captain that steer our ship into a safe Harbor. Bless you!

The primary reason to use Universal Funeral Chapel is May Hsiao. May Hsiao is outstanding,…read moreempathetic and in these times, where the family is grieving, having someone take care of as much logistics as possible is beyond a godsend. Two of my family members died within 6 months of each other. One in June in Arizona and the other in December in California. There's a stark difference between the processes of Funeral/Pick up of the body/ arrangements between the Arizona company and Universal Funeral Chapel. And the key contributor to that is May. She looked out for our welfare even with Rose Hills. She took care of literally everything else, advised us of what to do and not to do to save us money. IF YOU HAVE A CHOICE, Universal Funeral, BECAUSE of May, is the right choice because of the above and beyond service she provides. Thank you May, for all that you did, for the family!

Jonathan was a great communicator. Helped every step of the way. Very professional and informative…read more I highly recommend them. Made this difficult time a lot less painful.

We had my husband's funeral Planned there. John made it so easy, explained everything, was so…read moresweet and helped us make it a perfect send off for a very special man. He called for hours trying to find a fire engine to be there because my husband was a 40 year career fireman. John also found a Chaplain for us by making numerous phone calls. Fabulous job on every aspect from beginning to end.a Always available day or night for any questions or changes we made. Very very kind, patient, never pushy, just a wonderful experience in a very stressful time. I will recommend this funeral home to everyone!! You will not be sorry!

We were here for a service. It was really nice and the facility is well maintained. There are…read moreportraits of, I believe Cabot & Sons, as well as nice sketches and art. Staff is attentive and sincere. The service ran late and they were kind enough to extend. The parking is spacious. Something I was concerned with because the area is usually very busy. Cabot & Sons really makes it easy for their clients to spend time and appreciate ones life. Thank you.

Our family previously worked with Cabot & Sons and considered using them once again. Death and…read moregrief is not easy, but Cabot made the process of planning the family viewing and cremation in a less stressful manner. The chapel is spacious and calming as well as the entire office. We also picked out the urn in a private room and was able to order from a catalog and add accessories to the urn (crucifix) as well as the plaque. Our family was pleased with the professionalism and sincere commitment by Cabot. Will definitely recommend to extended family and friends.

During one of the most difficult times in our lives, Martha became a true blessing to our family…read more From the moment we walked through their doors, we felt compassion, patience, and genuine care. She didn't just guide us through the process -- she carried us through it with grace and dignity. Every detail was handled with such tenderness and respect, honoring our loved one in a way that brought us comfort and peace. Her kindness felt like God's presence in the room, reminding us that even in grief, we are not alone. She listened to our wishes, prayed with us, and created a service that reflected not only a life well lived but a soul welcomed home. We are forever grateful for Martha's professionalism, empathy, and the love she showed our family. In a season of sorrow, Martha was a light. May God continue to bless the work she do for so many families in need.

My brother passed away this January. White's Funeral Home did a good job with his cremation, etc…read more At the advice of my probate attorney, I contacted White's Funeral Home in March to make sure there were no outstanding fees so that we could move forward with the probate process with one less thing to worry about. I have followed up with them several times between March and now (July) and I still have not heard back from them. This has caused me to lose trust and confidence in White's Funeral Home as this is a very simple inquiry for them to address. It is for this reason that I would not pre-pay for my final expenses with White's Funeral Home. I want to confidently trust that my family will be taken very good care of when that time comes.

My mother passed away recently and we decided to have her cremation and memorial service handled by…read moreRose Hills. The cremation was done at the main location in Whittier and the memorial service was held at the Alhambra branch. All of the staff were very patient, understanding and helpful. They were able to help with all of the requests that we had and on top of that were very quick to get back to us with responses. The memorial service went smoothly and without a hitch, thanks to the funeral director and staff at Rose Hills that day. If you decide to hold a service here make sure to let all the invitees know that this is the Alhambra location; most people only know about the main Rose Hills cemetery in Whittier. To the staff: Karpo, Vincent, Donnie and Mai - thank you for all the help with my mother's service.

IF YOU PLAN ON WORKING WITH THIS BRANCH, PLEASE REQUEST AN ARRANGER THAT MAINTAINS BASIC HUMAN…read moreEMOTIONS AND SKILLS. I can't believe I am even writing this after my BABY SONS funeral service. I'm still VERY LIVID how our service was handled. Our Arranger HENRY CHAN, lacked the basic skills of guiding us on our sons service. We were in the dark majority of this process. Please keep in mind, this is our first time coping with funeral planning so OBVIOUSLY we don't know what to expect nor do we know how planning a service consists of. Tell me why our arranger never ASKED us what type of service we envision? Why did WE have to ask him what type of service they recommended doing since we are non-religious? All he offered to us was a catalog of Urns and Casket STILL without explaining anything to us KNOWING our son is a BABY whom passed. We were given ZERO guidance on this whole experience. I understand we're in a pandemic but that does not excuse ANYONE in this business to handle the things we experienced!! Less than 24 hours before our sons service, we weren't told if we should bring in photos or flowers or ANYTHING of that nature. In tears and frustration, the entire family had to haul ass last minute to gather everything in time. On top of this, on the day of my sons cremation I requested to see him one last time and was DENIED that when our arranger promised us we were able to see him!! WHY DID WE PAY FOR THIS SERVICE IF IT CANT BE FULFILLED? It's been a few weeks since this horrible experience and NO management has reached out to us on this matter. I will NEVER recommend rose hills on their lack of empathy or to any grieving family who is seeking a funeral home to work with.

Please accept my apologies for the delay in posting this review; however, it was important to me to…read moreshare my experience. Losing my beautiful mother Lauren on November 3, 2025, after her three-year battle with breast cancer, was the hardest experience of my life. Before she passed, I began researching services and reached out to Walters Funeral Services in Glendale. From that first call, I knew we were in good hands. I spoke with Krystin, who was truly knowledgeable, patient, and sincere. She took the time to walk me through the cremation and funeral options during a time when I felt completely overwhelmed. Her compassion made a world of difference. The level of care and professionalism she provided for my mother's service on November 29, 2025 was exceptional. What I will never forget is the moment Krystin handed me my mother's urn. She looked me in the eye and said, "Please take care of her, she's a part of our family now." Those words touched my heart and will stay with me forever. I cannot thank Krystin enough for making a devastating process feel manageable and dignified. I highly recommend her services to anyone navigating the loss of a loved one. Natasha C.

Thank you Krystin for your kindness, compassion, and support from our very first call through the…read morefinal arrangements. Every detail was handled with such care, and the funeral service was absolutely beautiful. We are truly grateful for everything you did for our family during this difficult time.

We needed "Receiving (Ashes) Remains" service from CA to TX before Nov 2025 and the folks at…read moreHuntington took care in handling the transporting/transfer of our family member's ashes during a difficult time for us -- learning this family member had passed alone. Huntington was very compassionate and truly have a passion for what they do. We recommend them whole-heartedly!

I recently worked with Jess following my mother's passing. During this difficult time, Jess…read moreprovided exceptional service, guiding me with both compassion and professionalism. I'm deeply grateful for her support, and I truly appreciate everything she did. Thank you, Jess.