They keep the grounds up.... Everything is always green and the grass is mowed weekly…read more... But the area is not what it used to be... you need to be careful in this area... sorry to say but you must always lock your vehicle when you are visiting a loved one's grave.... Yesterday, there was a person taking a nap out on the lawn.... When he saw me he got up a left the cemetery...

This is a hard review to make as my feelings are mixed on my experience with Mountain View. It is a…read morebeautiful old cemetery and Manny helped throughout the process with planning my father's gathering & burial arrangements. I'd give him 100stars, cannot say enough wonderful things about this man- He's very professional, kind, and kept me up to date as much as possible and solved problems along the way. Manny went above and beyond to help make the process easier for everyone I was very grateful for his help, I think he works harder at his job than anyone else. Aside from that I was not impressed with a lot of things. The day of the Memorial was chaotic, the guests had no direction and were told to wait so they all congregated up at the front building. Then the viewing that was supposed to be just a couple people turned into everyone coming in to view my father. This could have been catastrophic if I wasn't so laid back but he looked sharp so I figure it was meant to be that way, many were glad they got to see him. It worked out well it was just a bit overwhelming as that was way different than what was originally planned. Whoever was directing outside would not allow the person I hired to set up the photos & flowers go inside the cemetery beforehand so when I discovered that nothing had been done at the site yet I had to run from the viewing to go throw everything together all by myself at the location in the literal minutes before the ceremony. Due to that set back I didn't get anything up properly. Lastly a few days before the funeral the groundskeepers assured me that they would have my grandfathers grave cleaned up (my dad was buried in the same plot at later date) but it was not done. It's also been noticed they remove flowers very quickly after placed which is a bit off putting. They were very much on top of making sure payment was complete but after that it took a substantial amount of time and several check ins before burial happened for my dad. To be honest I didn't mind that wait but from day one I was very clear I wanted to be there for his burial. The day finally came and I found out the afternoon before that they would be burying him the next day, a bit frustrating the lack of notice but it was beyond time for it to happen so I just worked it out. I kept in communication up until just a couple hours before to make sure it was clear I would be there for the burial and agreed to come at a set time. I showed up an hour before that set time and my father was already buried!! This was extremely upsetting and the men finishing up did not seem to care in the slightest about my distress. It seems like they were just glad to have "finished up early". This has been extremely distressing for me and my family/friends are upset hearing it as well. I'm still struggling with what happened. I spoke with Manny afterwards and he was very apologetic as this was not how it was supposed to go, he was not notified they were going to finish early so there was really nothing that could have gone differently on his end. There is some major communication issues going on. I'm definitely rethinking the plans I was considering for myself and the rest of my family in a plot here as it seems like the management is lacking, it doesn't really seem like anyone else cares there. It's kept together just well enough to get paid.

2 Corinthians 5:8 "We are confident, I say, and willing…read morerather to be absent from the body, and to be present with the Lord." Mom was saved in 2017, that's why this scripture is so pertinent. She went to the Universal Funeral Home in 2021and consulted with May for her immediate disposition and funeral, mom must had a preemptive vision which unfortunately came through, after she got scared into getting the 2 Covid Jabs, her heart rate went berserk, she told me 180 and no way if slowing it down, due to Spike Protein worsening her previous heart condition and hypertention, Diabetes attacked her mercilessly after a long period of of remission. Here we are, after a long struggle with hospitalization and onset Alzheimers, mom took off right after Easter, I did not know much about the process so I called May, and she immediately brought moms remain from the Nursing Home to the Funeral Home for refrigeration. Since mom did not discuss much about her endeavors with the Funeral plans, May literally hand held me through the Entire Process. She is extremely knowledgeable in all aspects of the trade, from acquiring burial grounds, to getting the right Plan for the Loved One, she is patient, kind, smart and truly caring about my desire for the Loved One. Thank you for making moms ushering into a New Heaven a seamless and Painless thing. Though there were many unforeseen impediments along the way, she is the Captain that steer our ship into a safe Harbor. Bless you!

The primary reason to use Universal Funeral Chapel is May Hsiao. May Hsiao is outstanding,…read moreempathetic and in these times, where the family is grieving, having someone take care of as much logistics as possible is beyond a godsend. Two of my family members died within 6 months of each other. One in June in Arizona and the other in December in California. There's a stark difference between the processes of Funeral/Pick up of the body/ arrangements between the Arizona company and Universal Funeral Chapel. And the key contributor to that is May. She looked out for our welfare even with Rose Hills. She took care of literally everything else, advised us of what to do and not to do to save us money. IF YOU HAVE A CHOICE, Universal Funeral, BECAUSE of May, is the right choice because of the above and beyond service she provides. Thank you May, for all that you did, for the family!

My mother passed away recently and we decided to have her cremation and memorial service handled by…read moreRose Hills. The cremation was done at the main location in Whittier and the memorial service was held at the Alhambra branch. All of the staff were very patient, understanding and helpful. They were able to help with all of the requests that we had and on top of that were very quick to get back to us with responses. The memorial service went smoothly and without a hitch, thanks to the funeral director and staff at Rose Hills that day. If you decide to hold a service here make sure to let all the invitees know that this is the Alhambra location; most people only know about the main Rose Hills cemetery in Whittier. To the staff: Karpo, Vincent, Donnie and Mai - thank you for all the help with my mother's service.

IF YOU PLAN ON WORKING WITH THIS BRANCH, PLEASE REQUEST AN ARRANGER THAT MAINTAINS BASIC HUMAN…read moreEMOTIONS AND SKILLS. I can't believe I am even writing this after my BABY SONS funeral service. I'm still VERY LIVID how our service was handled. Our Arranger HENRY CHAN, lacked the basic skills of guiding us on our sons service. We were in the dark majority of this process. Please keep in mind, this is our first time coping with funeral planning so OBVIOUSLY we don't know what to expect nor do we know how planning a service consists of. Tell me why our arranger never ASKED us what type of service we envision? Why did WE have to ask him what type of service they recommended doing since we are non-religious? All he offered to us was a catalog of Urns and Casket STILL without explaining anything to us KNOWING our son is a BABY whom passed. We were given ZERO guidance on this whole experience. I understand we're in a pandemic but that does not excuse ANYONE in this business to handle the things we experienced!! Less than 24 hours before our sons service, we weren't told if we should bring in photos or flowers or ANYTHING of that nature. In tears and frustration, the entire family had to haul ass last minute to gather everything in time. On top of this, on the day of my sons cremation I requested to see him one last time and was DENIED that when our arranger promised us we were able to see him!! WHY DID WE PAY FOR THIS SERVICE IF IT CANT BE FULFILLED? It's been a few weeks since this horrible experience and NO management has reached out to us on this matter. I will NEVER recommend rose hills on their lack of empathy or to any grieving family who is seeking a funeral home to work with.

Probably one of the most beautiful funeral services I have ever been to. I come from a Catholic…read morebackground and my friend's service was of Buddhist religion. It was my first time seeing and experiencing this. Parking is very small but they have a free 4hr parking structure about a block away, easily accessible and walkable. Tastea boba catered for friends and family at this funeral service and they also had food that guests can enjoy at their seat during the service. One of a kind and unforgettable and really accommodated everyone (over 250 guests). Rest in Paradise, my lovely Jenn! IG: @ammysalamii

It's always a difficult time when we are in need of this type of service. And for many of us, this…read moreis our first time. Universal Chung Wah Funeral Home has been part of this community for many many years. We were looking for a small viewing followed by cremation. The staff member named May was patient and helpful, answering all of our questions and provided useful suggestions. She did not try to upsell services. The day of the service went smoothly as planned. We arrived some time earlier and things were already set up. When the ashes were ready, another staff member even dropped off the ashes as a courtesy on her way to another appointment, so that my 80 year old mom didn't have to Uber there to pick up the ashes. Small gestures like this is greatly appreciated during such a difficult time.

The loss of a loved one is one of the most painful chapters in life. It is somewhat reassuring to…read moreknow that our loved ones are in a quiet and safe place where we can visit them and reflect on their lives. This small and quaint cemetery (nestled amongst a quiet residential neighborhood) seems to be a from another time and place. There is a rich history on these grounds that you immediately feel. A special friend of ours is buried here and it was with great sadness that I visited him on his birthday in July. I found it somewhat of a comfort to know that he was resting in peace in such a tranquil and well maintained cemetery.

My family is buried there, so I enjoy going to San Gabriel cemetery . It is a beautiful cemetery…read moreand Iam planning to be buried there. The people who run the business are respectful and polite

Been there many times, sadly for loved ones who have passed. My old hood and totally recommend them.read more

I recently had to go to Pierce Brothers to plan a service for my mom. Our first appointment was…read morewith Adrian and he presented all the different services/options available to us. They just remodeled the place and it's very beautiful! Everything has been updated from the old pew benches to the new reception area. Adrain was easy to talk to, listened to our stories, and didn't rush us. He introduced us to Francine and she was very nice. On the day of the funeral we had the pleasure of working with Leo and Tom. They were extremely nice and made sure everything was perfect. This is my third time dealing with this mortuary and every time the services were very beautiful! Thank you guys!

Top notch service from the staff at Hua Yuan and extremely careful attention to detail, including…read morespecific cultural and linguistic accommodations to ensure that every component of the service was executed as desired by the family. Everything was laid out beautifully, and the staff specifically coordinated and directed everyone very expertly and intentionally to help us feel like we were part of the process and also honoring the deceased according to tradition. No AV hiccups and the ceremony was decorated very tastefully. When it came to transitioning to the burial site the staff was very discrete and efficient. They really are able to balance the efficiency aspect as well as the professional and attention to detail and the venue is very nice. Highly recommend.

My aunt found an agent more than 10 years ago to help her with creating a package. My grandfather…read morepassed away in July and the first person we called was our agent. We sat in a meeting with John Wong, arrangement counselor, and he reviewed with us and our agent what was had purchased at that time. They answered all our questions. Lucky for us that the changes we made, we did not have to pay extra for. We appreciated that both the agent and John spoke in English, Mandarin, and Cantonese so my family and I were able to understand what was asked of them and what needed to be prepared. Saturdays are extra $$ if funeral would be held that day but weekdays are no additional charge. They let us know where we could ask the guests to deliver the flowers and where to meet. They provided us with a map on where to meet for the viewing and where we go to have him buried. We had to come back several times because there were several clothing articles we needed to drop off to be put in the casket. During the day of the funeral, we were surprised to see our agent there and our agent and the helpful staff guided us through the funeral process for our grandfather. They provided the fruits and the bowls we needed for prayers, and the standing flower sprays that were ordered with the guests and family were arranged in the room for us. The staff were patient with us while we were all grieving. They gave us several small burning bins so we can burn money for our grandfather. I see other funerals there and the signs are posted on which room is for which loved one. I highly recommend Rose Hills if you want to bury your loved one here. The only thing I don't like is that even though you have a map, it's easy to get lost up on those hills: they need better and more signs to direct us to the different areas and where the exits are.

We were here for a service. It was really nice and the facility is well maintained. There are…read moreportraits of, I believe Cabot & Sons, as well as nice sketches and art. Staff is attentive and sincere. The service ran late and they were kind enough to extend. The parking is spacious. Something I was concerned with because the area is usually very busy. Cabot & Sons really makes it easy for their clients to spend time and appreciate ones life. Thank you.

Our family previously worked with Cabot & Sons and considered using them once again. Death and…read moregrief is not easy, but Cabot made the process of planning the family viewing and cremation in a less stressful manner. The chapel is spacious and calming as well as the entire office. We also picked out the urn in a private room and was able to order from a catalog and add accessories to the urn (crucifix) as well as the plaque. Our family was pleased with the professionalism and sincere commitment by Cabot. Will definitely recommend to extended family and friends.