Douglass and Zook (DZ) just took care of my dad, and two years ago did this for my mom. I went…read moreback to DZ for my dad because of how well they took care of everything for my mom. I am writing this review to recommend DZ to others, so that others could also find peace while making arrangements for a loved one.

Performed for veteran's funeral. Top staff. Very nice well kept chapel. Parking was good. But 100s…read morethere this day. See pictures at Bagpipeplayers.com

It's unfortunate they closed this location. They had impeccable customer service. Hara took care of…read moremy family on our worst day. Sad to see them go.

Unfortunately for those of us that live in the San Gabriel Valley or nearby, this Chapman Funeral…read moreHome is not actually convenient at all. Someone I know recommended Chapman to me, but I am not sure why. First of all, if your loved one requested to be cremated, their remains will have to be taken all the way to Orange County where the crematorium is located. Second of all, if you would like to have a viewing prior the cremation, it can ONLY be done in Orange County. This makes absolutely no sense for anyone whose loved one and family live in Los Angeles County. On top of that, this location is ONLY open from 10 am to 4 pm Monday through Friday. So, if you work normal hours, that means you have to take off work to make the arrangements, then take off work again to pick up the ashes, then take off work again to pick up the death certificates. This is honestly very poor service to folks in the area. Apart from that, the price of the cremation was in line with what other funeral homes offer. The building is cool and historical, I will say that. Free candy and tissues at the desk.

Reviewing a cemetery? Yeah, I had occasion to visit here for Memorial Day, and my son in Boy…read moreScouts was part of a ceremony commemorating those who have served and given all for our freedom. The Scouts places flags on the graves, and participated in a remembrance that included local politicians, retired and active members of the Armed Forces, community leaders, various service organizations, and citizens who took the time to remember and show their respect and gratitude. The cemetery itself is small, quiet, and peaceful-- not unlike Sierra Madre itself. There are numerous shade trees, and soft pathways to visit the final resting places of friends and family who have gone before... and for what it's worth, there are some very old graves here of some of the founding fathers and mothers of the area. Founded in 1881, this cemetery bears some history and legacy.

Old cemeteries have a lot of charm especially when there are many old tombstones. The place is well…read morekept considering how old it is, but it's very small.

Be aware of this third company of Forest Lawn cemetery. Agents here are NOT HONEST. I would give…read morethis place zero star from my family's heartbreaking experience. Problem one: My family bought a memorial property at Glendale cemetery in December 2015 for my grandfather who suddenly passed away. Our family specifically ordered the traditional upright headstone. Chris, an agent worked at the location, promised our family that the headstone would be delivered in about four months. Four months later, he told us the delivery must be postponed due to some government regulation issues. We trusted him and waited nearly a year and finally became suspicious about the situation. We contacted this company, shockingly, an agent informed us that Glendale cemetery NEVER allowed having upright headstones; Furthermore, Chris was no longer working for their company. Upon several negotiations, my family had to go for the flat bronze grave marker, because we did not wish to "disturb" my grandfather. Problem two: Chris, the agent, SPECIFICALLY told us the memorial property was at a corner (because only corner locations can have upright headstone). After the flat grave marker for my grandfather was finally delivered in March 2017, guess what, we found the grave marker was in the middle section! Ironically, as we contact this Arcadia company, the corner property just being sold to another family, and the person was buried recently! All in all, funeral services should be honest, but this Arcadia third company of Forest Lawn is full of lies. Our family would never do business with them ever again!

During a time like this and losing someone very dear, you would think a place like this would…read moreunderstand. However, the service here was HORRIBLE. They were rude and didn't bother to explain the services they offer. I would highly recommend going elsewhere for services.

Raymundo Marquez provided exceptional service during our visit to Rose Hills Memorial Park while we…read morewere visiting my dad. He was incredibly kind and patient, and he helped take care of the overgrown grass around my dad's marker and other issues like that. His kindness and professionalism meant a lot to our family. Thank you, Raymundo, for your help.

David was amazing. He brought a warm, professional presence during a time when life felt completely…read moreupside down. His kindness, patience, and genuine care made a difficult situation much easier to navigate. He took the time to listen, answer questions, and provide reassurance when it was needed most. What stood out most was his ability to make me feel heard and supported. He treated me with respect and compassion, while maintaining the highest level of professionalism. In moments of uncertainty, he provided a sense of calm and confidence that everything would be okay. I am truly grateful for his assistance and the positive impact he had during such a challenging time. His dedication to helping others is evident, and he is a tremendous asset to your organization. Thank you'

They keep the grounds up.... Everything is always green and the grass is mowed weekly…read more... But the area is not what it used to be... you need to be careful in this area... sorry to say but you must always lock your vehicle when you are visiting a loved one's grave.... Yesterday, there was a person taking a nap out on the lawn.... When he saw me he got up a left the cemetery...

This is a hard review to make as my feelings are mixed on my experience with Mountain View. It is a…read morebeautiful old cemetery and Manny helped throughout the process with planning my father's gathering & burial arrangements. I'd give him 100stars, cannot say enough wonderful things about this man- He's very professional, kind, and kept me up to date as much as possible and solved problems along the way. Manny went above and beyond to help make the process easier for everyone I was very grateful for his help, I think he works harder at his job than anyone else. Aside from that I was not impressed with a lot of things. The day of the Memorial was chaotic, the guests had no direction and were told to wait so they all congregated up at the front building. Then the viewing that was supposed to be just a couple people turned into everyone coming in to view my father. This could have been catastrophic if I wasn't so laid back but he looked sharp so I figure it was meant to be that way, many were glad they got to see him. It worked out well it was just a bit overwhelming as that was way different than what was originally planned. Whoever was directing outside would not allow the person I hired to set up the photos & flowers go inside the cemetery beforehand so when I discovered that nothing had been done at the site yet I had to run from the viewing to go throw everything together all by myself at the location in the literal minutes before the ceremony. Due to that set back I didn't get anything up properly. Lastly a few days before the funeral the groundskeepers assured me that they would have my grandfathers grave cleaned up (my dad was buried in the same plot at later date) but it was not done. It's also been noticed they remove flowers very quickly after placed which is a bit off putting. They were very much on top of making sure payment was complete but after that it took a substantial amount of time and several check ins before burial happened for my dad. To be honest I didn't mind that wait but from day one I was very clear I wanted to be there for his burial. The day finally came and I found out the afternoon before that they would be burying him the next day, a bit frustrating the lack of notice but it was beyond time for it to happen so I just worked it out. I kept in communication up until just a couple hours before to make sure it was clear I would be there for the burial and agreed to come at a set time. I showed up an hour before that set time and my father was already buried!! This was extremely upsetting and the men finishing up did not seem to care in the slightest about my distress. It seems like they were just glad to have "finished up early". This has been extremely distressing for me and my family/friends are upset hearing it as well. I'm still struggling with what happened. I spoke with Manny afterwards and he was very apologetic as this was not how it was supposed to go, he was not notified they were going to finish early so there was really nothing that could have gone differently on his end. There is some major communication issues going on. I'm definitely rethinking the plans I was considering for myself and the rest of my family in a plot here as it seems like the management is lacking, it doesn't really seem like anyone else cares there. It's kept together just well enough to get paid.

This funeral home sets the standards high. They helped us coordinate the funeral arrangements for…read moreour beloved mother, Vivian Higuera. We truly appreciated the professionalism Melanie demonstrated throughout the entire process. During such a difficult time, her calmness, patience, and guidance made everything feel more manageable and seamless. Our family is sincerely grateful for Melanie's compassion and support. Thank you again for everything you did for us. Definitely recommend getting the Honey Baked Ham catering. It saved us a tremendous amount of preparation and stress.

Unfortunately, our experience here has been extremely disappointing. During such a difficult time,…read morewe expected compassion, professionalism, and clear communication, but that has not been our experience. We've called multiple phone numbers listed for the funeral home. On one occasion, a man answered, but he was very unprofessional and seemed unwilling or unable to provide basic information. It felt like he didn't want to help, and getting answers was unnecessarily difficult. The funeral home may want to have someone better trained or more knowledgeable handling phone calls, as first impressions and communication are incredibly important during such a sensitive time. We've also left several voicemails and were told by other staff members that someone would call us back, but we never received a single return call. It's especially unfortunate because we wanted to use this funeral home since the cemetery is in Monrovia, making it a convenient option for our family. However, due to the lack of communication and poor customer service, we've decided to look elsewhere. I hope this feedback encourages improvements so that other families receive the support, professionalism, and timely communication they deserve during such a difficult time.

Been there many times, sadly for loved ones who have passed. My old hood and totally recommend them.read more

I recently had to go to Pierce Brothers to plan a service for my mom. Our first appointment was…read morewith Adrian and he presented all the different services/options available to us. They just remodeled the place and it's very beautiful! Everything has been updated from the old pew benches to the new reception area. Adrain was easy to talk to, listened to our stories, and didn't rush us. He introduced us to Francine and she was very nice. On the day of the funeral we had the pleasure of working with Leo and Tom. They were extremely nice and made sure everything was perfect. This is my third time dealing with this mortuary and every time the services were very beautiful! Thank you guys!