We stayed here for one night over the 4th of July weekend and overall had a good experience…read more Check-in was quick, and the front desk staff was genuinely welcoming and friendly. They made us feel right at home, which was a great way to start our stay. We booked a room with two queen beds, a fireplace, and a balcony. The lobby is nice, and the hotel has a spacious breakfast area along with an on-site restaurant. Our room was on the first floor, though, and the balcony overlooked someone's backyard, so we didn't really get to enjoy sitting outside. That was probably the biggest disappointment. The room itself was comfortable enough. The beds were decent, and it looked like some of the decor had been updated. The bathroom, however, could definitely use some work. There were patched areas on the walls, cracked baseboards, and it felt a little worn. The hallways could also use a refresh. The game room was a nice surprise. It had a pool table, ping pong, foosball, a few board games, and vending machines. There's also a small outdoor pool and jacuzzi, which looked like a nice place to relax. Breakfast was included and had a good variety of options, which we appreciated, especially on a busy holiday weekend. Overall, while parts of the hotel felt a little dated and even a bit creepy in places because of the older chateau style, we still enjoyed our stay. For the price we paid during one of the busiest weekends of the year, it was a good value. A few updates would make a big difference, but the excellent customer service and included breakfast definitely left a positive impression.

We are Best Western Diamond members so I would have expected a better room with a view-see photos…read more But overall, that was my only dig on the place. It's certainly strange- you take an elevator up, stairs down, more stairs down, some up, and you finally find your second floor room. It similar to the Winchester House in San Jose. But, we found that kinda quirky and filed that in the positive. The staff was friendly. The room was clean, sizeable, and everything was in working order. We didn't eat breakfast, although it is provided, but we did have dinner at Tiffany's. Dinner was great, with live entertainment. The hot tub is small, five person max, but the pool was nice, with several chairs around to relax. There is an outdoor bocci ball court. Inside is a game room with a pool table, foosball, air hockey, ping pong, checkers, and connect four. All free. Parking is free. Overall, nice place. There is plenty of lodging in Big Bear, but if you get an opportunity, I would try this place.

Amazing experience....the room had so much character!! We especially loved the warm pool after the…read morechilli lake dip.

Stayed in this cozy spot for 5 days. Not the biggest place but they upgraded our room for a great…read morerate and we loved our stay. Perfect for my wife, daughter, dog and I. We would definitely come back. The employee working JAMES was a super cool dude.

Relatively new property, modern, with spacious rooms. Nice family touches that youll find in this…read morebrand including breakfast, the "market" in the lobby, and s'mores kits to use at the fire pits. We chose a room with a kitchenette, and even for our short stay, it was a great convenience. Service is a little hit or miss. When we arrived our room was a bit stuffy so we tried to use the thermostat, which kept indicating a low battery. We called the front desk and the man who answered hesitantly said they'd tell maintenence. On our way out for dinner, we stopped by the front desk to remind them of our request and it was the same person who answered the phone. He was surprised and scrambled to find a sticky note to write it down. After all of that, we come back to the room to a note that it's been "fixed." The A/C and heat are controlled on the unit by the window itself, not the thermostat. So why not say that the two times we asked about it? The entrance and exit are towards the road behind the main street through down, which has restaurants, a 7-11, and other places you can easily walk to -- if they had an exit facing the main road. We had to walk around the building, climb over the railing and then make our way to the sidewalk.

We stayed at Home2 Suites during our trip to Big Bear. The hotel itself is very new, modern, and…read moreclean, and the room was spacious and comfortable. However, I was disappointed that the bathroom in Room 363 already had some maintenance issues. The toilet was loose and wobbled every time we used it, and the shower handle was also loose and moved around when adjusting the water temperature. For a newer property, I expected these basic fixtures to be in better condition. The complimentary breakfast was a simple American-style breakfast with a few hot items, which was convenient but nothing particularly special. Overall, the hotel has great potential because it's clean and well maintained in general, but the maintenance issues in our room definitely affected our experience. Hopefully, management will address these problems soon, as this could easily be a 4 star stay with better attention to detail.

The hike is so so so gorgeous! The Big Bear magazine labeled it as easy & I guess relatively…read morespeaking it is, but when it's 95-100 F it's not the easiest thing in the WORLD. Kids can do it though, so, fine, it's easy. Gorgeous wildflowers along the way. Many scenic moments to take photographs or stand & enjoy the scenery. Stunning trees & flowers. When we got to the actual lake (super ready in our bathing suits), it smelled like manure. Unsure why. So we didn't end up swimming, but we turned around & got to see more of the hike instead of missing out on the end of the hike by going back the same exact way (since we walked across the beach area). Definitely recommend, especially if you're pushing a stroller or have children! We saw many families and people getting exercise.

I have walked and ridden this bike path hundreds of times. Fun fact: if you walk from Big Bear…read moreShores resort to Stanfield and back you will have logged approximately 800 steps! Whether you stroll this path or ride it, you will witness nature at its pinnacle. From the gorgeous lake, towering pines, colorful wildflowers and snowcapped mountains, the Good Lord did not skimp when it comes to eye candy. Just this morning I caught a glimpse of three coyotes frolicking in the lake. I saw ducks, rabbits, chipmunks, squirrels, and a variety of birds all enjoying the beautiful lake they call home. These peaceful surroundings beckon me every time I visit Big Bear. Be sure to visit this glorious path!

Get ready to your yoga pants? What the f with the food. Vegetarian, great - has anyone here never…read moreheard of tofu. Here's your platter of 6 different cruciferous vegetables with a side of beans. Bloated and gassy the entire time and this really took away from the experience. The flavor/preparation of the food was mostly good, I don't understand how it's possible to F up a frittata though. The seating is beautiful and peaceful and the cabins are clean, maybe pack your own food or tell the staff you're on a fobmab diet or something.

Great accommodations, food and teachers (not in that order). Highly recommended. On site hiking…read moretrails, resources and stunning vistas. Have been to five and all very good experiences.

Love the servers and bartenders! The Fried Eggplant sandwich is my favorite on the mountain!!!…read more Great happy hour, best view and now with a dock!!!

Came here on a weekend away and it was amazing! The service was quick and our server was super…read morefriendly and helpful for any questions on the menu. We sat outside and with such a nice day, the view was perfect! The food was also really good, my friends and I all got a frozen aperol spritz from their happy hour menu which was delicious. We also ordered the White pizza, Caesar salad, and Eggplant caponata. The standout dish was definitely the pizza, which had so much flavor on a fluffy focaccia bread (perfection). Everything here was so amazing! We did have to wait about 45 minutes for a table, but we used that time to walk along the lake below so time passed quickly. Overall I really enjoyed my time here and I would love to come back

Thank you for helping out with my Tesla! I couldn't get any one to come out and tow the car- he…read morerecommended someone closer to me to come out and handle the job. The charging was quick and easy- highly recommended!

To start off with I worked a 12hr shift from Coachella festival..had a screw in my tire..waited…read more3hrs for someone to help me ..then off I went home to get rest...only to be driving on the 10 freeway in Palm Desert..tire blows....not in the safest side of the freeway..but I didn't pick it...I waited n waited..oo yea I would of called AAA but my purse was stolen at work and everything gone...so I contacted to wait for 2hrs now..and Tony pulls up.. extremely helpful n nice... absolutely so professional...he had safety cones, tools air for my crappy donut of a tire jacked it up .so fast cleaned it all up..n was done...he was amazing ..and I apologize for the safety of where I was at..and a semi happen to hit a car right pass us pieces flew .n he wasn't bothered....I will definitely be keeping his number for the future...u can not go wrong with Tony..j thank u Soo much...

Highly recommended. Loved the strawberry matcha with coconut milk. Everything is organic, not…read moreoverly sweet all naturally sweetened.

I came up for the holiday weekend and came across this hidden gem. I ordered the iced banana latte…read moreand let me tell you... wow! Delish. I don't even care banana coffee but it had me comic back for more the next day. You can order different healthy add ons to your drinks as well. I can't wait to try more drinks in the future.