We stayed here for one night over the 4th of July weekend and overall had a good experience…read more Check-in was quick, and the front desk staff was genuinely welcoming and friendly. They made us feel right at home, which was a great way to start our stay. We booked a room with two queen beds, a fireplace, and a balcony. The lobby is nice, and the hotel has a spacious breakfast area along with an on-site restaurant. Our room was on the first floor, though, and the balcony overlooked someone's backyard, so we didn't really get to enjoy sitting outside. That was probably the biggest disappointment. The room itself was comfortable enough. The beds were decent, and it looked like some of the decor had been updated. The bathroom, however, could definitely use some work. There were patched areas on the walls, cracked baseboards, and it felt a little worn. The hallways could also use a refresh. The game room was a nice surprise. It had a pool table, ping pong, foosball, a few board games, and vending machines. There's also a small outdoor pool and jacuzzi, which looked like a nice place to relax. Breakfast was included and had a good variety of options, which we appreciated, especially on a busy holiday weekend. Overall, while parts of the hotel felt a little dated and even a bit creepy in places because of the older chateau style, we still enjoyed our stay. For the price we paid during one of the busiest weekends of the year, it was a good value. A few updates would make a big difference, but the excellent customer service and included breakfast definitely left a positive impression.

Really great hotel. It has everything they claim to have-…read moresuch close proximity to Snow Summit and Big bear mtn and ski rental shops. Great game room and jacuzzi for after skiing. Resteraunt down the the street with cozy atmosphere and happy hour (less than a minute walk). Walgreens within walking distance too. Wonderful staff. Lockers to store ski equipment. We would definitely stay here again- we found our perfect Big Bear hotel. And the breakfast was really good, lots of choices- eggs, eggs with veggies, pancake maker, bread and bagels to toast, bacon or sausage. fresh baked muffins, cereal. Oatmeal.......perfect before skiing. And plenty of water all day and night.

We drove up from Highland just a few days after a heavy snow, and everything in Big Bear Village…read morelooked fresh, clear, and beautiful. From the moment we walked into Sierra Blue Hotel & Swim Club, we knew we picked the right place. The aesthetic is incredible -- vintage charm from the original Thundercloud Lodge blended perfectly with modern, rustic chic design. Thoughtful artwork, cozy textures, and designer-inspired rooms make it feel stylish yet warm. It's a full-service hotel right in the heart of the Village -- one short block to the lake, shops, and restaurants (and right across from the bowling alley). Easy parking and EV charging available, which is a huge bonus. Janet, Maddie, and Louie greeted us and were absolutely amazing. Genuine, welcoming, and thoughtful. They even gifted us complimentary mugs and were so kind to our son, giving him a patch for his jacket or hat. That kind of hospitality stands out. And the freshly baked s'mores cookies? Unreal. Warm, gooey, perfectly toasted marshmallow and melted chocolate. Honestly better than DoubleTree cookies -- and yes, even better than the famous Disney park cookies. They're that good. Spotless room, beautiful Village views, pet-friendly, incredible service, and an unbeatable location. Five stars without hesitation. We'll absolutely be back -- especially for those cookies.

Currently staying as this location as I type this. It's my…read morepartners 45th birthday getaway First of all I reserved and paid for a room with a king size bed and fireplace(yes it isn't snowing anymore but it's why I picked the room) as I entered the room it wasn't what I paid for. It was a double queen, I went back and informed the front desk and they didn't see my reservation details. Luckily I did have my confirmation email, first they claimed to not see the details of the room and I literally had to show him where to look in the email for the room. He switched out my room for a king size but it had NO fireplace, strike 1. They charged for parking which wasn't in the detail when I booked the room. And if you have a EV car it better be a Tesla( they should provide an adapter for none Tesla cars if I'm paying for parking). Strike 2. There was barely hot water when we took a shower. It was barely warm and we had to double up on the shower. Then this evening 7/28/26 the hot tube was broken with a paper sign saying "out of order" then went back to the room to maybe watch something on their television and the WiFi was down! Strike 3! Here is the thing, don't promise amenities if you can't provide them, and dismiss the guest when asked about it. When I book a hotel anywhere i look for specific things and if your establishment isn't able to provide it then you must accommodate. I won't be booking at this location again. The only good thing is that it's close to the village.

Relatively new property, modern, with spacious rooms. Nice family touches that youll find in this…read morebrand including breakfast, the "market" in the lobby, and s'mores kits to use at the fire pits. We chose a room with a kitchenette, and even for our short stay, it was a great convenience. Service is a little hit or miss. When we arrived our room was a bit stuffy so we tried to use the thermostat, which kept indicating a low battery. We called the front desk and the man who answered hesitantly said they'd tell maintenence. On our way out for dinner, we stopped by the front desk to remind them of our request and it was the same person who answered the phone. He was surprised and scrambled to find a sticky note to write it down. After all of that, we come back to the room to a note that it's been "fixed." The A/C and heat are controlled on the unit by the window itself, not the thermostat. So why not say that the two times we asked about it? The entrance and exit are towards the road behind the main street through down, which has restaurants, a 7-11, and other places you can easily walk to -- if they had an exit facing the main road. We had to walk around the building, climb over the railing and then make our way to the sidewalk.

We stayed at Home2 Suites during our trip to Big Bear. The hotel itself is very new, modern, and…read moreclean, and the room was spacious and comfortable. However, I was disappointed that the bathroom in Room 363 already had some maintenance issues. The toilet was loose and wobbled every time we used it, and the shower handle was also loose and moved around when adjusting the water temperature. For a newer property, I expected these basic fixtures to be in better condition. The complimentary breakfast was a simple American-style breakfast with a few hot items, which was convenient but nothing particularly special. Overall, the hotel has great potential because it's clean and well maintained in general, but the maintenance issues in our room definitely affected our experience. Hopefully, management will address these problems soon, as this could easily be a 4 star stay with better attention to detail.

I have walked and ridden this bike path hundreds of times. Fun fact: if you walk from Big Bear…read moreShores resort to Stanfield and back you will have logged approximately 800 steps! Whether you stroll this path or ride it, you will witness nature at its pinnacle. From the gorgeous lake, towering pines, colorful wildflowers and snowcapped mountains, the Good Lord did not skimp when it comes to eye candy. Just this morning I caught a glimpse of three coyotes frolicking in the lake. I saw ducks, rabbits, chipmunks, squirrels, and a variety of birds all enjoying the beautiful lake they call home. These peaceful surroundings beckon me every time I visit Big Bear. Be sure to visit this glorious path!

This is a nice path for novice riders, it is fairly flat however there are some side paths that…read morelead towards the lake that have mild hills. There are signs that say no motorized bikes but that's all I saw on a Saturday afternoon. I'm sure they want to keep it slow so it's safer for all. Since it was full of lots of part time riders and many walkers bike educate could be improved. Overall, it's a very easy path and kids will do just fine but I suggest helmets and bike signals should be reminded and discussed before any ride.

Get ready to your yoga pants? What the f with the food. Vegetarian, great - has anyone here never…read moreheard of tofu. Here's your platter of 6 different cruciferous vegetables with a side of beans. Bloated and gassy the entire time and this really took away from the experience. The flavor/preparation of the food was mostly good, I don't understand how it's possible to F up a frittata though. The seating is beautiful and peaceful and the cabins are clean, maybe pack your own food or tell the staff you're on a fobmab diet or something.

Great accommodations, food and teachers (not in that order). Highly recommended. On site hiking…read moretrails, resources and stunning vistas. Have been to five and all very good experiences.

This place rocks!! The food is great-pizzzzzaaa!! And the service is off the charts!!…read more Kyndal is the best bartender in town-yasssss kweeeeen!! Fr though, I recommend this place to all my fellow gays and all those who follow !

Had a wonderful experience! The highlight of my visit was definitely the friendly and welcoming…read morestaff. Everyone was attentive, helpful, and genuinely made us feel appreciated from the moment we arrived. The setting was equally impressive--the beautiful view of the lake created a relaxing atmosphere and made the entire experience even more enjoyable. Whether you're looking to unwind or simply enjoy the scenery, the location is hard to beat. I would absolutely recommend this place and look forward to visiting again!

Thank you for helping out with my Tesla! I couldn't get any one to come out and tow the car- he…read morerecommended someone closer to me to come out and handle the job. The charging was quick and easy- highly recommended!

To start off with I worked a 12hr shift from Coachella festival..had a screw in my tire..waited…read more3hrs for someone to help me ..then off I went home to get rest...only to be driving on the 10 freeway in Palm Desert..tire blows....not in the safest side of the freeway..but I didn't pick it...I waited n waited..oo yea I would of called AAA but my purse was stolen at work and everything gone...so I contacted to wait for 2hrs now..and Tony pulls up.. extremely helpful n nice... absolutely so professional...he had safety cones, tools air for my crappy donut of a tire jacked it up .so fast cleaned it all up..n was done...he was amazing ..and I apologize for the safety of where I was at..and a semi happen to hit a car right pass us pieces flew .n he wasn't bothered....I will definitely be keeping his number for the future...u can not go wrong with Tony..j thank u Soo much...

Love this place. Acai bowl is from another business just down the street and these two places are…read moremy main stops in big bear. If I was opening a cafe/health foods and wellness store this is what I would want it to look and feel like inside. The people working are all amazing. Blueberry pancake matcha is really good imo I had it twice and Plan to go back and try a couple other things today before I head back to LA. I will come back here every single time I'm in big bear. The guy at the acai bar actually saw me with my matcha and asked where he could try it just based off how it looked alone. family owned business please support them they actually deserve it. Thank you very much.

Great vibes! Sweet little shop with a pretty tasty chai latte. Lots of patio seating behind the…read moreshop. I couldn't find a reply...I would've given it 4.5 but the option didn't exist. I didn't 5 since the chai needed some more richness/darkness to it. It was pretty milky. Maybe increased steeping? Also, the chocolate salty balls were perfect!! I bought them afterwards. Wish I had more now.