No onsite support. The smell when you walk in the door is disgusting. Half of the machines don't…read morework. Everything in the place is disgustingly dirty. Messes that were here a week ago are still here. No water in the machines! Had to wash my clothes twice! Been here twice now. Will NEVER RETURN!!!!!! If only I could give ZERO stars!!!!

I normally wash clothes at home, but didn't want to spend all day washing. The last time I used a…read morelaundromat I paid $1 per load to wash and dry. This time took $30 for 2 loads and the dryers (on high) didn't even get clothes dry the first time through. I will use a washboard in a creek before using a laundromat like this again.

Clean, friendly and helpful!…read more Really appreciated the attendant being there to help. Best laundromat in Jeffersonville.

It's a nice place , cool and inexpensive , I drive a ways to get here because there is no place…read morenear me .. I am used to dropping off my clothes when I am on the road and I have plenty of trust that it would be done nicely ..

Our washing machine went out, so we went to the Laundromat while we waited for the new one to be…read moredelivered. The space was very clean, and the washers/dryers finished their cycles quickly. The staff member who was there was very helpful. Highly recommend.

Exceptional! Clean laundromat in a convenient location. Plenty of washers and dryers. Very friendly…read more, helpful workers.

Not sure who Nancy R was reviewing as Yhe Laundry Basket was closed from Feb 20th until March 5th…read more Not a big place, enough machines for a decent sized family. Prices are fair, self serve and drop off available (ask for Brittany)

The Laundry Basket has been going downhill for awhile and my last visit was my last. Machines are…read moreOut of Order on a regular basis and when the coin machine wasn't working and you can't count the place isn't clean, I was done. This place goes through employees as well, not a good sign when you can't keep people.

Great service. Competitive pricing. Adorable dog/greeting committee! Large capacity washers and…read moredryers that are perfect for those oversized comforters and duvets. Clean and very convenient.

$9.25 for a small load, the place is a rip off. There also aren't any top load washers. Aside from…read morethe pricing, the facility seems to be clean

My wife and I have ways had great experiences here until today. I dropped off our clothes like we…read morealways do and everytime we drop off our clothes someone always calls us and lets us know when our clothes are ready or if we need to wait until tomorrow. The gentlemen that I dropped our clothes off said, after I asked, that our clothes might be done around 4. I told him to please give me a call like always and he said he would. So around 4:30 after not receiving a call I tried calling them back and no one answered the phone. I called again around 5:30 and still no one so I went up there. This location has a sign that clearly states that their store is open and attended 24 hours a day. Meaning that there will always be an attendant working there. So I called the management number that is left in the store and a lady answered and said she would come down and get my clothes. This lady is Ashley, who happens to be the district manager, and soon as she gets out of her car, she instantly patronizes me by telling me they now close at 5pm everyday and that this would be the only time she ever comes up to let me get laundry after they are closed. So I tell Ashley and show her the sign in pink and black that clearly states they are open and attended 24 hours. I asked her several times to show me where the store hours sign is. I was not able anywhere in the store to see this sign and she later pulled out a sign that did in fact have hours and claimed it is always posted on the counter. Why would you not post that on the door so your customers can clearly see the new hours and leave up a sign with false information? After I told her this she said she couldn't do anything about it since she isn't the owner and she also got on me about calling another store which my wife did not me. I finally received my clothes and after being called a "smart ass" by Ashley and told I was not welcome there anymore I hope that the owners take this seriously because this is not how you treat your customers at all. There was no nice apology but all I received was Ashley being very patronizing to me and even going to other customers to bad mouth me while I was there. Do yourself a favor and stay away from this place!

Back to using laundromats for a while and this one seems to be a good value. Nice staff, and great…read moredryers here!! Only complaint is that many washers are out of order. Hopefully this is fixed soon. 24 hours is great as well. I never know when I may want to do laundry, so I'm all about the 24 hour thing.

Lovely people. They're very easy to talk to. I dropped off towels for cleaning on Friday and they…read morewere done by Monday. Easy pickup, no complaints

Nice clean place. I felt safe but I went in the day time. Drop-off $1.25 a pound. The machines…read moretake coins only. The top loaders are being phased out since the coin loader were either covered or pulled out together. There are two sides of the place and one side has older cissell dryers which also look like they are being phased out too. So 11 new Huebsch dryers in perfect condition.

The last time I was there was a week ago I was so pleased…read morewith everything that I am taking in some wash and fold tomorrow morning If they do as good on this load I

Ms. Dotty is just the bees' knees! The establishment is always clean, as well as there is always…read moreavailable washers and dryers. This place is the only laundromat I've found that has a machine big enough to wash my king-size comforter, and it not have to forced in. Always a pleasure talking to Ms. DOTTY.

This is the cleanest laundromat I've ever seen. The entire facility and machines are clean and the…read morestaff are very friendly. I highly recommend!!

Amazing staff. Always helpful and extra friendly…read more Innovative machines - uses card. No cash needed. Love that!!! Cleanest laundry I've ever been to. Should be voted #1 in New Albany for sure!

while I appreciate the new machines.... they are the most expensive in town. 3 minutes a quarter…read moreto dry is ripping people off. several other laundries in town with much better pricing. also, the staff was up my butt, telling me how to do laundry. at 50 yrs old, I don't need 'Karens' barking about using a machine to big for my load. it's my money and my laundry. paid $2 for a card that cost him less a quarter. they are raping abs pillaging the customers at this place. buyer beware