Everyone swore by the Philly from this place. So naturally as a food and Philly Lover i had to try it!!!! Was Very Underwhelmed.. Very light meat. The ratio was all messed up. It has potential, if i could go in the back and make my own Sandwich.. Bacon Cheese fries were delicious and had plenty of Cheese. Would've liked to add that cheese to the regular Philly, The Lady that took my order was super nice and had a great sense of humor!! Its inside the mall so its not very visually aesthetic if you want an experience with your food.. Not the place for you 6.7 read more

Charleys Cheesesteaks - CHEESE & BACON FRIES PHILLY CHEESESTEAK - Sandwiches Near Me - Bakersfield, California

Food looks sad especially if you compare to pictures advertising plates look stretched or food is shrunk either way proportional problem read more

Charleys Cheesesteaks - BBQ 10 PC BONELESS WINGS AND FRIES the sauce marks where chicken was literally wont come back - Sandwiches Near Me - Bakersfield, California

This was the closest to a Philly steak without being in Philly. It had a few added things on it then when I ate mine in Philly but that was ok. The service was quick and my meal was prepared as promised. Everyone was nice and place was clean. read more

Food didn't have any seasoning to it. It was very plain tasted like it was previously frozen, the guy at the front was disappointed that I want to use the ordering system,the tables could use some cleaning as well as the kitchen read more

My boyfriend is a huge fan of Charleys Cheesesteaks, it's always a must to go whenever we're in or by the mall. Our go to order is the Chicken Philly and half it because half is enough to fill our stomach! I wish they did provide more sauce or ranch in the sandwich because it was a little dry so be sure to ask for some sauce on top or on the side! Nevertheless, their sandwiches always taste good :) read more

Charleys Cheesesteaks - Sandwiches Near Me - Bakersfield, California

Worst customer service tonight 5/13 at 7:00pm Very rude young guy working. Seems to not like his job. Didn't even order food because he was so rude. read more

Service was terrible. I payed around 45 dollars for two combos and when I asked for extra lettuce and tomato the lady started arguing with me that she had put 3 and even though there was only one. I just told her to just return my sandwich that it was fine instead of arguing. read more

I haven't been to Charleys in years, but what I remembered was a really good Philly Cheesesteak. So I ordered me a Philly Cheesesteak and the sandwich was not the same. When I opened up my sandwich I was caught off guard to see the lettuce and tomato inside my sandwich. I love lettuce and tomato, just not on my Philly Cheesteak. I guess to be fair we ordered our sandwiches online and then went to pick it up versus ordering at the site and telling a physical worker what I want on my sandwich. The sandwich didn't taste the same from what I remembered. It was lacking the grilled peppers and onions and it was a little bit on the dry side. Would I come back? I probably would like to and hope this was just a bad day. I remember loving this place and would go out of my way just to make it to the mall for a Philly Cheesesteak from Charleys. I'm not a mall person, so if I come just for the sandwich then I want my sandwich to be all that and some. I know they are still thriving because all these years they are still here and other spots have come and gone in the Oasis. We don't have a lot of Philly Cheesesteak spots in Bakersfield, but if you don't mind looking for parking space at the mall then try this one out. Anytime I have been to the Oasis this place always has customers so I know they are fresh and if you do come, don't skimp on your meal because those bacon and cheese wedges are bomb. I just recently saw a parking space when I went to pick up my food that they have curbside too if you don't feel like going down. read more

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Great food that was fast and tasty. There is a limited amount of seating inside so be aware if the weather is bad by the grapevine. The service was satisfactory but she was quick and the order was correct read more

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Pretty good for being outside of Philly. The staff was friendly but they could only do one thing at a time.

I go here on my lunch break most days. It does take a little time but you can see they are making it fresh in front of you. I have never had a bad meal here. I always get the chicken cheesesteak and add teriyaki sauce on the side. If you need to add ranch or sauce make sure to tell them while paying because it is $.50 per sauce. The fries here are very good as well. read more

Charleys located inside of the valley plaza mall. It is in a food court, so it is surrounded with other businesses here to get the customers money. I ordered a three cheese and bacon sandwich and asked for crispy fries. The order took a while to prepare, but it was excellent. The fries were crispy, the sandwich was hot and tasty, and the staff was friendly and professional. The only drawback might have been the location of being inside a food court. read more

I have come to this location plenty of times and never disappointed. Food is delicious and their kitchen is always super clean. I normally get their chicken Philly and my son loves their pepperoni one. I worked at a cheese steak shop in Texas, and they were always #1. This place is highly comparable, fresh ingredients and friendly service. It is in the mall but that doesn't stop the experience. read more

Charleys Cheesesteaks - So delicious! - Sandwiches Near Me - Bakersfield, California

I got hair in my food and on top of that Slow horrible customer service when called they told me I had to bring in the sandwich for an inspection on top that I would have to pay gas money just so they can inspect it overall I would give it 0 out of 5 avoid this place like the plague read more

Charleys Cheesesteaks - Sandwiches Near Me - Bakersfield, California

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First time trying and also my last .Start off with waiting 20 minutes for my food,multiple pick ups go their order before I received mine.besides spending $19.45 for a large cheese steak combo with gourmet fires.I was also charged for $1.50 for a refill seems a bit much but that's the how they do business I get it,I'm just not a fan of being nickel and dime for everything. read more

Charleys Cheesesteaks - I got a refill when I received my food - Sandwiches Near Me - Bakersfield, California

Staff was super friendly and the food was amazing a little pricey but it is definitely worth it so fresh and tasty

Horrible experience. Ordered yesterday and there was a bolt in one of the sandwiches. Worst experience I've ever had. Will never eat here again read more

Charleys Cheesesteaks - Sandwiches Near Me - Bakersfield, California

Oh my... when it comes to this place I'm speechless. No I'm not talking fancy 5 star restaurant level amazing but any fast or quick food or greasy made in front of you sandwiches. This is fresh made and even the meat cooked to order right in front of you. It's my FAVorite place in Bakersfield to get delicious sandwiches. I'm not sorry.. they have greasy squeezed lemonade and amazing bacon cheese fries! And all the sandwiches are great! I wish I thought ahead and took pictures but every time I eat there it's gone in my belly before I realize I should have taken a picture lol. Go! Go try it! I believe they still deliver on Uber. read more

Would you like to treat your tastebuds to the blandest cheesesteaks in town? If so come here where the staff doesn't care about the food they put out. We ordered fiesta fries with our cheesesteaks and was handed regular fries with two slices of unmelted Walmart cheese on top. The slogan #1 cheese steak in the world must be based in an alternate reality where salt and good ingredients do not exist. Overall avoid this place. read more

Just to let the business owner know your female employee that is short and wears her hair in a bun needs an attitude adjustment. I called in to place my order down the street and she said and I quote it's gonna be a long wait there are a lot of people, I walk inside at 11:40 THERE IS ONE PERSON AT THE WAITING AREA. Seriously?! Come on, get it together. She had an attitude the entire time towards customers and towards the staff. NOT GOOD BUSINESS PRACTICE. I'll raise my stars when you raise your standards for your employees. read more

Charleys Cheesesteaks - Sandwiches Near Me - Bakersfield, California

Food court options are usually lacking... when I am here at the mall and am ready to eat, I always to to Charleys. They are usually very pleasant and the food is good. The service is very prompt and fadt. My biggest complaint is that it is in the food court... so it isnt a date night joint, it isnt a destination to seek out. It is more of a I-am-here-I-might-as-well-get-a-philly kind of place. read more

I was very disappointed with this spot I loved there food and as I was getting ready to leave I went up to the cooks and ask for a to go box cause the line was long and the response that I was given was so stupid that I laughed and expressed my feel to the other customers WHAT RESTAURANTS CHARGE FOR TOGO BOX WHEN YOU EAT IN THIER ESTABLISHMENTS CHARLIES PHILY SUBs does WTFF read more

great food great service will return for a meal or two..... ambiance is cool ... great employees read more

This place sucks all most 40.00 for 2 meals they give you sauce for your sandwich in a cup that barely covers the bottom and if you ask for extra it's more money then when you get your drinks they fill the cup to the top wit ice so you get vary little soda and when you try to get a refill they want want more money and when you explain I got more ice then soda she throws up here had like o well where has customer service these days I remember back in the day when I worked at a fast food restaurant it was all about customer service apparently know days it's about screwing the customer read more

My partner and I had the chicken and beef sanwich today for our first meal of the day. We both got sick after 30 minutes of eating. The bread was stale, the chicken and beef were flavorless, the pickles and tomatoes were also flavorless. Don't waste your time here. If you want a good chicken sandwich, go to subway. They have a chicken breast footling for 5.99 right now instead of 10.69 here. The only good thing here was the fries. We would rate the fries a 3 1/2 or 4. Make sure to add the seasoning to them though. read more

Great flavor. They had a 4.99 deal for a chicken cheesesteak and fries. I added jalepeno to the sandwich for an extra kick. They have seasoning salt to add to the fries which was good. I'm stuffed. Great customer service. Quick service and clean read more

They have a good Philly stake. I highly recommend them. It is my spot to eat every time I go to the mall.

Stopped by during my lunch break today. Hadn't been here in years, but happy I stopped by for a quick bite. Super good food and staff was really helpful and friendly when I placed my order. read more

This was our first time eating here in a very long time. I ordered the regular size Philly cheesesteak ($8.49) while Donna ordered the $4.99 special small chicken sandwich with fries. Both were surprisingly good. The area was clean and tidy and all the employees were very friendly. In all it was a pleasant experience. read more

Charleys Cheesesteaks - Sandwiches Near Me - Bakersfield, California

Came here for lunch. It was good, I have no complaints. Service was pretty friendly and I got the phillycheese steak sandwich with a side of fries and a drink. Cost me a little over $10. It filled me up, I recommend people to eat here if you want a good phillycheese steak. read more

Charleys Cheesesteaks - Chicken philly mmmm! - Sandwiches Near Me - Bakersfield, California

Charlie's subs always has a great voice hot fresh any greedy and you want to add to it what you want to make it binds pretty short time I'm at the Valley Plaza I will stop at Charlie's they have a discount card you can go get plenty of sandwiches you get a free one by the 10th one this place a lot better than Subway Quiznos so I would give them a try you won't be disappointed do you have kids mails so bring your kids along while you're shopping it's a good experience read more

Charleys Cheesesteaks - Look I got a kids meal - Sandwiches Near Me - Bakersfield, California

The customer service is never good in the morning. The same morning staff always has an attitude when taking orders. Breakfast is very good though! Would recommend getting the breakfast burrito. read more

Went to eat lunch with my mom and worst customer service ever. First the girl at the front counter couldn't explain the special deals right & was really rude & second they were getting mixed up on our orders and my sandwhich broke apart. Only good thing was the lemonade. Would i come here again yes for the lemonade but not for the food nor the fries. Fries were gross and not cooked well. Wouldnt recommend it. read more

They have amazing food and I always look forward to going there and the customer service is fantastic. Always telling others about how great the food is. read more

Can't lie this place is very good. Is it the best cheese steak I ever had? NOOOOOPE. But was it good . yep. Plus come to think of it I can't really say I've had better in Bakersfield. That statement is sad but, if you're in the mall and want something hearty and don't give an F about healthy eating at that moment in time in your life. I'd say this would be a great choice above subpar Chinese food and subway ,lol. . Everything seems to be individually priced so watch out when you get your grand total. read more

This place is located in the food court of a mall. Service was friendly and you can watch the cook do the steak sandwich right in front of you. We elected for the regular size cheesesteak with onions and mushrooms. The roll was very fresh and exactly right for the sandwich. Anyone who knows cheesesteaks knows that the right roll is very important. The cook chops the steak while on the grill. There are a variety of toppings, but we to just have the cheese, onions and mushrooms. Highly recommended. read more

Awesome sandwiches. Get the California chicken- it's killer! Makes the mall a little easier to handle!!!

I took my family to Charley's Grilled Subs in the Valley Plaza Mall. We had Philly Cheesesteak sandwich combos. The sandwiches were delicious. The bread tasted fresh, the steak was flavorful. We had our sandwiches loaded with vegetables. We also had bacon, cheese fries that were out of this world delicious. The strawberry lemonade was a good drink choice. We were all pleased with our meal, the customer service and the value. We will definitely frequent this Charley's again... read more

We tried to come and eat here but they refused to serve us because we didn't have masks on. I mean, we are there to eat, they are behind protective plexiglass, wearing their own masks, and everyone in the food court is eating without masks. They didn't know our circumstances as to why we didn't have masks, as we usually mask up everywhere. I asked if they could provide us masks, which they declined. Instead, they denied my clearly hungry 1yo child from being able to eat. I will definitely make it known the denial of service to my starving 1yo child. And I will point out we went to another restaurant, clearly again without masks, and even though we couldn't be seated, we were allowed to order to go, and the waitress offered bread and nibbles to my child while we waited. A clear and distinct difference between a restaurant that doesn't give one flying F about you, and another that goes out of their way to try and help, despite the circumstances we were in. Highly disappointed!!! read more

I can't complain, every time I've come here my sandwiches are made to order. I've never had a problem with the workers, they are always friendly. I always order the chicken California. I prefer their toasty breads to subway's any day. read more