Horrible cheese fries. The fries are hard and have no salt or flavor what so ever and same with their cheese. No flavor what so ever. At least they came out hot but was not good. read more

I ordered the a regular size cheesesteak and opted for it with the fixings. (Lettuce, tomato and pickle) not the traditional items on a philli cheesesteak but it was good. The size of the "regular" sandwich was good and staff were friendly and efficient. read more

If you love cheesesteaks, you love Charlie's you should probably eat here at least three times a week. If not more, I can't say enough about it. read more

As a chick from Philly, it really grinds my gears when businesses claim to have authentic Philly style cheesesteaks. It's seriously one of my pet peeves that drives me apeshit. I can tell you with authority that there isn't a single place in Anchorage that can claim to offer an authentic cheesesteak because they don't have access to the right ingredients. That may sound like a crazy assertion regarding such a basic sandwich, and I'm not going to go into details, but trust me when I say it's a thing. And don't me started in the finer points of the technique involved in preparation. .. that's a thing too. Tirade aside, Charley's is a worldwide chain that does actually make a tasty sandwich. So I ordered and turned a blind eye to the Philly claim... and ordered a teriyaki chicken (omg... I cringe as I write that, STG I'm dying a little inside cause in Philly there is no such thing) I also ordered a lemonade and asked the dude at the register which was his favorite. He was a doll and said he'd give me a combination of the two best flavors, strawberry and peach. I also got the ultimate fries as did my other half. He also ordered some kinda bizarre steak sandwich with bacon and stuff on it that made me want to scream. ( I really have to go to my happy zen place when I talk about steak sammiches. I think I need therapy.) The weird thing is once your order comes up, they customize your sandwich the same way as Subway. You point at what you want: Banana peppers, jalapeños, mayo, lettuce, pickles, tomatoes, etc... (which by the way, means your sandwich is now called a Grinder, if you want cred in Philly when ordering.) Our order came and the food was really surprisingly kinda outstanding. We should have just gotten one order of ultimate fries to split cause they're very heavy laden with artery clogging cheese, bacon and ranch. Actually, I think an order of these would have satisfied my appetite alone. However, the teriyaki chicken was so so so SO good. Generally I don't like a toasted roll, but it really helped the roll hold up to the wetness of the delicious chicken. The flavor really reminded me of the awesome teriyaki burgers I used to adore at the old Dimond Mall Burger Express. By golly I haven't been able to stop thinking about tasty that sandwich. Like, I can't wait to go back. The service was great. Good management at play here for sure. Staffed by nothing but kids, but they knew what was up, and the ship was tight. Great customer service. Food was great by fast food standards. I also liked that the sandwiches have numerous portion size options. I took 1 star away for 2 reasons. One is I just hate the Dimond food court. It's a shitty, unappealing atmosphere. 2nd and more importantly, the price of the food ran us what a nice dinner out would cost. 30 bucks for 2 people at a fast food joint is excessive. Granted we did get two crazy orders of fries and the fancy lemonades. But I winced at the total. Next time I'll just get the 5.99 sammich and drink water. But I WILL be back. read more

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ATTENTION CHARLEY'S, my family and just ordered from you for the first time and let me say I'm incredibly impressed! The food was made and delivered quickly and warm. The food itself was remarkably delicious, I would recommend you a thousand times over! There is one flaw... the messier the food the better it is, on that note PLEASE ADD NAPKINS TO EVERY ORDER!!!! read more

So good amazing!!!!!! The employees were really nice and were helpful. The food was spot on especially there strawberry lemonade hit the spot to!!! read more

I love this place, I work in the mall so it's pretty convenient, great prices and if you download the app you can get deals, always made fresh to order so it's hot and delicious! read more

What a nice surprise. I was doing business in the area and popped up my yelp app and found this place which sounded like it would hit the spot. Service was very friendly, even after I changed my order after seeing their special. I had a small Philly Cheese-steak and fries. I didn't realize I was getting topping options, so I asked for suggestions on part of it and the server was happy to oblige. The sandwich was very tasty and since the special came with fries, ended up being just the right amount for lunch. The fries were excellent and surprised me at how good they were. They are thick cut and crisp on the outside and softer on the inside, half way to a steak fry. read more

Delish! They were so friendly! James and Mathew were very pleasant in serving :) my Phillips was amazing!

I waited over 15 minutes to get some fries!!!!! Wtf!!! Fries people!!! They were not busy when I got there. There was only 1 lady in front of me. All I ordered was some "Ultimate Fries" with the ranch on the side (my 2 year old son hates ranch) That's all. Nothing else. Three more people ordered soon after me; two of them were served before me and the lady because they didn't order fries. After 7 minutes of waiting, the lady before me finally gets her fries and one of the guys who ordered after me also got some fries. I told them that that was mine (I knew because the ranch was on the side) but they were like, "My bad, I'll just whip up some more real quick!" with a fake smile! Then, 4 minutes later they call my name, but I get the fries and the ranch is all over them. I tell them I ordered these with the ranch on the side and they give me that "come on dude" face. My son starts crying loudly so they agree to make it over again. Another 4 minutes later we get our fries. What a waster of time. Maybe it's cause I was already pissed about the whole situation and had lost my appetitie, but the fries sucked! We ate 3 or 4 fries and were done. After the ordeal, I went and told my family about the lame experience. They said they had a bad experience too! Two of my family members (my mom and sister) ordered from L&L, while my other sister ordered from Philly Steaks. The 2 that ordered from L&L, got their food and finished eating, while my other sister was still waiting for her food from Philly Steaks. This place is will never get my business again. read more

Great sandwich! Keep an eye on what the chef puts on the grill - make sure it is what you ordered! Will eat here every time I go to the mall - and have gone to the mall just to grab one many times! read more

This place makes a better Philly cheese steak than a food court deserves to have. I usually prefer to eat local but I just watched Creed II and it just seemed appropriate. I am genuinely shocked at good it was. They earned the 5th star for the excellent cooking skills of the guy working the grill. Think of Benihana but with steaks. read more

The most delicious teriyaki chicken I have are in a grill in town and it's the service that's excellent too. Top it off with great toppings! Great customer service read more

Love coming here on my cheat days. The chili cheese fries and chicken philly subs are amazing! Great price, and great customer service.