I ordered the Cali Chicken. It was eh. Where's the chicken? It was vert skimpy on the chicken. With what I received is what I'm rating this sandwich on. All I could taste was the ranch dressing. & bread. This was the Woodland Hills location. Was my first time trying this place. I won't be in any hurry to try again any time soon. read more

My coworker was digging some phillys and i remember this place when i visited Brea mall, as its located in the food court area of the brea mall. I wanted my coworker to try the philly steak, usually super soft steak with a lot of cheese! I was not dissapointed, we both for a foot long and a drink, and we waited about 5 minutes and both of our sandwhiches were ready! super cheesy and soft steak! the price was on the higher end though, i think we paid like $34 for both footlong and two drinks. Its a place i try maybe a couple times a year due to the price increases. I would recommend trying the strawberry lemonade, its also 10/10. There is a kit of seating as it's inside the mall so that's cool. Ambience is loud but lots of open space. It was a solid 4 stars due to how high the pricing is, if it was more affordable i would give it a 5 stars for sure. read more

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This is by far the best Charley's I've ever been too! The staff is always friendly and helpful, the sandwiches taste the best, the meat is an even better quality than I remember from when I used to go to a Charley's in the Bay Area years ago. My family and I eat here all the time because it's so tasty and the staff does such a good job and are super friendly! My kids love to watch through the glass while they cook up our food. The fries are really tasty too! Love it! Five stars! Thank you! read more

I finally had a chance to stop by this Charley Philly Steak inside Westfield Topanga mall food court last night to try their wings. My wife wanted something else so she went to get her own food but I was craving some classic wings. For a Friday night, they were a little busy but it wasn't too bad. I went with the 6 classic wings and it already comes with fries. My rub on the chicken was lemon pepper. When my order was ready, I picked it up and went to eat it with my wife at a table. You don't get much fries and there not that much meat on the wings. I thought the fries were good and the wings were kind of more hard than what I'm used to. Overall I would come back and try something else next time. read more

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You kidding me? My first and last time here. Pictures show what I thought I was getting compared to what I did get. Save your money. Go elsewhere. read more

Charleys Philly Steaks - Lame sandwich with hardly any meat - Sandwiches Near Me - Canoga Park, California

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I've been wanting to try this place forever. I've been on a hunt for a good cheesesteak. I'm not new to the valley but new to this area. I'm not kidding when I say I have been on the HUNT! Gave Charlie's a go finally as a treat via door dash. Y'all please tell me why this sammich was over $20? You'll see the pic. It came super fast and I've ordered plenty food to not expect it to be piping hot. But I live down the street, and it was COLD! Not even room temp. The bread was soaking wet soggy. There's no way you can convince me it was fresh. So much lack of flavors I'm such an idiot for paying over $20 for food. I just wasn't in the mood to cook. Lesson learned. Bacon and cheese fries were fine. The chicken strip kids meal was good, but almost $9 for 4 nuggets is wild. Just glad my daughter enjoyed them. read more

Charleys Philly Steaks - OLD SCHOOL CHEESESTEAK - Sandwiches Near Me - Canoga Park, California

They are very kind and kinda cheap for lemonade and also had great food and their service was so kind

I have been coming here for several times and every time i have the feeling of being ripped off - they sandwiches are not fulfilling and honestly just tiny not worth the price. Chicken wings have barely any seasoning. They charge $0.60 per sauce. . The service fast and its located on the noisy food court. The food is very MID. Not recommended read more

Charleys Philly Steaks - Boneleaa wings - Sandwiches Near Me - Canoga Park, California

Terrible experience today.. I live across the street and been coming here for years.. Seen this place open & close with the seasons... Usually when i spend my hard earned money with an establishment the least i can ask for is decent customer service.. I seen a new face today. short middle eastern gal..terrible attitude,, overcharged me a few bucks then charged me another $1 for 1 ranch sauce.. Didn't ask if i wanted it for here or to go, then got upset when i told her i wanted it to go... The young hispanic lady is always nice! not to throw the "race "card around but thats why i feel i was treated like that today.. This will be my last time visiting this location. read more

I only ate there once I showed my son the menu he was pointing to the kids meal for the chicken tenders so I ordered that for him with some ranch with regular fries and I chose the Oreo cookies for him and then strawberry lemonade for his drink for me, I had the Philly cheesesteak with the cheesy fries with bacon and I had a Dr Pepper for my drink. The food was really good. read more

10/10 Eduardo really does a great job with the service, attended me nicely. __________________________ __________________________ __________________________ __________________________ __________________________ __________________________ __________________________ __________________________ read more

Melanie was amazing and she had such good service and had an amazibg vide and she was always out goibg and doing the best she has a very big smile read more

I always eat at Charlie's whenever I am in a mall. It is my favorite Philly cheesesteak from fast food. The one at this mall is tragically understaffed. Waited about six minutes to order no one ever took my order just kept looking at me. They have two people working there that are overworked clearly not their fault, but until Management realizes it takes a cashier to actually take the orders. This was not a busy time, but it was noon on a Tuesday. I waited what I thought was a decent amount of time and then went to another establishment for lunch. read more

Charleys Philly Steaks - Over worked? - Sandwiches Near Me - Canoga Park, California

dont eat here. Barely any meat for the largest size, bunch of extra bread leftover. Doughy bread not grilled or toasted. I would have thought of all the things to skimp on they would still load it up with onions and peppers but nope, barely any even though i asked for extra green peppers. steak tastes boiled. i think if you have to put sauces on your cheesesteaks you're doing it wrong and this spot is all wrong. Oh and they forgot the jalapenos entirely. read more

Was walking thru the mall and saw Philly . I like the eagles . So why not . The place was clean . Open kitchen and a few people in line . I ordered thru grubhub and got a small beef Philly . Was yummy and the perfect size . Go eagles . read more

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The food is great and I appreciate the hospitality. The fanta was FANTA-stic nice and icey

great service! cashiers were really helpful navigating the menu as this was my first time trying, I tried the classic philly steak as it is the best seller which was very delicious, also some fries that were salty and cripsy and they had free refills for soda! definitely will come back again! read more

They forgot the cheese. This was a good sandwich. I am from Philly and feel qualified to review. I ordered extra meat and I do that everywhere I order a CST. In fact, double extra meat would be good. It appears they give as much meat as any e else does. But this sandwich was meant to have more. The bun was good. The steak was properly thin. What reduced them to 3 stars is : I got no cheese. I did not ask for no cheese. Otherwise would have rated the CHSTK higher. This was delivered by Ubereats so o could not take it up to them to add it. read more

The fries are good. Freshly made and tasty. The service needs improvement. I asked for a combo. The person at the register did not explain to me that a combo only consists of fries and coke. I had to stand in line again to buy my cheesesteak separately. When my food was ready they forgot the fries. This all took a while. Then they gave me a cup of fries, a coke, and a deep plate for the food. I could not carry all 3 items to where the tables are as I have two hands, so I asked for a tray. They don't have trays! They were not accommodating enough to put my fries and food in a bigger dish so that I could carry them. Just shrugged their shoulders and went back to chatting with each other. Will I return? No! read more

Came in the past two nights 20 minutes before closing because my daughter has been on a cheesesteak kick and can I just say Tony is so welcoming and patient even considering they were almost closing. Food was 10/10 and the service was even better, thanks guys! read more

Food was soo good, i ordered the philly cheesesteak and it was perfect and the service was good and was i treated well

great customer service the food was piping hot when it came out and was very tasty. i loved their new fries and their strawberry lemonade is insanely good. read more

very good costumer service, yummy food, new favorite spot. would highly recommend and would come back whenever my tummy is hungry.

Food not so great. Bland to my taste. Bread is cold, not even warm!!!! Aweful and super slow service. Waited 30 min to get our food. Go somewhere else if you're looking for a philly cheesesteak read more

Charleys Philly Steaks - PHILLY CHEESESTEAK - Sandwiches Near Me - Canoga Park, California

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If I could give negative stars for service I would. As a mall employee I was excited about charleys coming back but the customer service from Wasi is consistently horrible. He is very rude at the register, if he has to repeat himself he gets annoyed and others I know have the same experience multiple times. The only time I order from there is if I see that Wasi is not dealing with the food and stationed at the register, I've seen him sick and coughing into his hands without washing and touching everything. Hopefully he is not a manager and just an associate because he is a terrible worker and consistent at that. At the very least if you are a terrible worker, follow hygiene and cleanliness protocols, you work in the food industry. read more

I've been to Philadelphia once in my lifetime and I was taken to one of the famous cheese steak joints that claimed itself to be the "Best in Philly." I will admit that it was good, but for me it was all about the environment and being smack dab in the middle of the city while eating a fresh, juicy and food staple that has brought Philly so much fame. I'm talking about the infamous Philly Cheese Steak Sandwich. Sure, Charley's is in the "Dining Terrace" aka food court in the Westfield Topanga Plaza, but this little spot has got it goin' on. Not only is this place smellin' good, but the staff is all working hard to get orders out quickly and efficiently. Besides getting their Philly Cheese Steak, there are several other options that will make your tastebuds salivate. They have an assortment of house-made seasoned salts for your fries a few hot sauces for all you spicy lovers. Food is made to order and is prepared right in front of you while you wait. I always appreciate watching the food I'm about to devour being made right before my very eyes. You can almost visualize yourself saying, "I'm going to destroy that Philly Cheese Steak as soon as it's off that grill." =) If you find yourself at the Westfield Topanga Plaza and in need of a sandwich you can visualize things like I did above, come check out Charley's! read more

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Prices are decent, food is ok, but the fryer is habitually out of commission and the ice cream machine has been broken for months. Service is hit or miss. Something is amiss with management. read more

Located in the topanga food court (the orginal one and not Topanaga Social). Unfortunately, this location is always out of fries, and the soft serve ice cream machine is always broken. I'm not sure why, but I gave up after trying to visit this establishment after several attempts. Workers don't really care and do not give any explanations. read more

Never again! Ordered $15.00 Cheese Steak sandwich with everything (onions ~peppers ~ mushrooms) and two Iced Teas. Girl said 15 minutes and handed us our drinks. Had to go back NO ICE in the Teas. Waited 40 minutes for our sandwich. We received it with no onions, mushrooms or peppers and hardly any cheese. Went to have order rectify and waited another 13 minutes. Received 4 pieces of mushrooms, uncooked onions and pepper. Not enough for 1/4" of a sandwich. Cook was also rude. Have a picture of what we received. For a $21.00 Lunch you should be ashamed. read more

Charleys Philly Steaks - Top is the Forgotten topping and bottom is the Sad Cheese steak sandwich. - Sandwiches Near Me - Canoga Park, California

This was my first time ordering food from here and it was delicious. Nice big portions I ordered the ultimate club combo meal with a strawberry lemonade and everything was pretty good but the French fries arrived a little soggy. read more

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The girls I met were wonderful. Friendly. Suggestive and courteous. Too bad my sub was horrid. There are times I've eaten something and wished a could run to a clinic and get a food abortion instead of suffering for nine months...I MEAN, nine hours. I had lower expectations for this place, but I still got nasty food. The side of Everything Fries was a molten glop of "cheese" (yeah, those are ironic quotation marks) smothering a paltry amount of fries. Had I known the picture wouldn't resemble reality I wouldn't have ordered them. Nor would I have ordered a Chicken Teriyaki sub, with it's too-salty chicken. Like I wrote before, the girls running the place were really sweet, and the prices weren't too bad. read more

Charleys Philly Steaks - Sandwiches Near Me - Canoga Park, California

Juana & Alexis were very nice patient & polite , customer service is very important & you guys keep up the good work dealing with people isn't easy all the time. good food detailed order & fast but also patient . read more

This was the worst experience I've ever had at Charlie's I had a extremely dry sandwich and when I ordered the loaded fries there were no toppings hardly any and when I asked her to add more cheese she added a scoop of bacon very disappointed won't be coming back read more

These hardworking guys need a tip jar out. These are tough times... thank you for the best phillycheese steak around. Please allow tips manager. 5 stars. read more

Always come here when I'm in the area. It's my number one spot and the closest I can get to a real Philly cheesesteak from Philadelphia, if not BETTER!! read more

First time here, with my wife. The cashier attitude, no customer service. The person making order, no smile, speaks low, and not friendly. Food , ok , bland. Lemonade ok, more than lemon. Would I come back and /or recommend, no for $29 Bucks for two people, I get a Pinch of attitude, no customer service and bunch bland food. read more

Charleys Philly Steaks - Sandwiches Near Me - Canoga Park, California

This location needs major help, someone from corporate or district manager needs to visit on a weekend and see how they handle things. Time management is the worst I've ever seen, I'm writing this review because I placed a mobile order at 2:06 to "skip the line" while I'm on my 30 minute lunch break, the app told me my order should be ready by 2:12, I didn't come to pick up until 2:20 and they said that they haven't started making my food, I'm sure you understand the issue here, it's now 2:30 and I'm still waiting for my food. They least they could do is give me my drink while I wait read more

Charleys Philly Steaks - Got my food at 2:40 and only have 5 minutes left of my lunch break - Sandwiches Near Me - Canoga Park, California

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Ordered food for delivery, I was missing 1 of my kids orders which was super disappointing to my kids because now they had to share one meal (if you have kids you know this is not ok with them lol) but the boxes the food came in were extremely soggy and gross by the time I got my food. I attempted to call the store several times to get a refund on my missing order and nobody answers the phone there. Definitely will not be returning to this location. read more

For mall food this place isn't bad at all! Lines can get quite long during peak hours! They were sampling the California chicken and it was absolutely delish. Ordered the original cheese steak and was a little dissapointed. Not even sauce, or juice per say. Not even cheese and where are the onions! Couldn't find them. VS subway!!? I would subway it. read more

The food is good but they always have slow service. They have 3 people working and they have no system in place to expedite the food. All other food shops go by so much faster. They need better management to help these workers learn better servicing. read more