Every one was very professional and helpful! special thanks to Maria for helping us with our Zales…read moresale, and Thea for an excellent delivery on pick up.

Every time we go to Zales jt is an awful experience no matter which location we go to. I love my…read moreengagement ring but everytime I go to the required six month check in for the life time warranty we have a bad experience. The bad customer service started when we first went to pick out a ring. I love aquamarine because it is my husband & I birthstone, my favourite colour and I don't like diamonds. The worker shamed me for wanting the ring it picked. My husband & I could only guess she wanted a bigger sale which she would of gotten because we were getting a Disney necklace & bracelet before the comments. We also got the life time warranty which I need to bring it into the store to get clean & inspected. They can never find our account. We bring in the paper warranty with all the info and still they have issues. They have multiple system and none of them are connected. Now the visit today, 24 Feb 2024, was awful. We arrived right after opening, 11:02, and waited 36 minutes to get help because they were understaff. When we finally started to get help we told her I was here to get my ring serviced & 2 stones replaced. She put my ring in the ultra sonic & said she could only clean it since it wasn't/we didn't have a diamond band(we got my wedding band somewhere else). I told her with my warranty my stone would be replaced & ring fully serviced. She continued to say no. After about 5 minutes of back and forth she finally actually read what our warranty covered. Then we had the issue of pulling up our account was a 10 min ordeal. We signed & initial all the paperwork where she told us. I took a couple minutes putting on the paperwork in my folder. We got a message an hour after we left the mall from the woman saying we initial where we were suppose to sign and she couldn't process our service and we needed to drive back to sign. We talked to the store manager about the message & she handled it to where we didn't need to drive back(our only decent interaction with zales) I honestly have such awful feeling attached to my engagement ring that I really love that all stem & compound from that first sales rep.

Was helped by Paul. Gave great suggestions and helped narrow down sizes while im losing weight to…read morefit for a while. Friendly and helpful and placed order to be delivered for colors of pants they didnt have in store

I have shopped at this company for years when they used to be called Rochester in Preston Forest…read more The company had changed directions, lower quality merchandise and fewer sales people to help in the stores. I shop at both the Dallas and Frisco locations. Bring a shop for big and tall, the one service I miss most is that they do not have onsite tailoring, which their clients need usually. It's sad that DXL keeps pushing the customer to purchase online, even in the stores. I guess this helps reduce inventory costs, but the customer pays full retail in the store or online. Unfortunately, in terms of good clothing they are the only store in town.

Great staff here at this location. Very knowledgeable and helpful. The lighting in the dressing…read morerooms is decent and flattering. This clothing line is expensive for casual and/or work out clothing but the quality is key. I couldn't give 5 stars because there are so many clothes crammed into hanging racks it's difficult to search needing two hands to separate clothing to see what you are looking for.

This brand new location has a clean and modern layout with a great selection. Everything from gym…read moreto office to swim is covered here. Athleta Girl is offered, as well. Nice checkout island set in the middle of the store for paying quickly. Dressing rooms are large and brightly lit for a pleasant try-on experience. Pieces can get pricey, but there's always the sale rack!

I've been trying to get in contact with Kendra Scott for several months now through both email and…read morephone, but I haven't received a response. I'm reaching out because I have a necklace that has tarnished despite being properly cared for. I never wore it in water, while working out, or to bed. I took great care of it, which is why this is frustrating especially considering these necklaces are not inexpensive. I'm disappointed that it tarnished so quickly and would appreciate an explanation or assistance with a possible solution.

I visited recently while shopping for my sisters birthday. I was driving by and noticed Kendra…read moreScott's name on the building and got so excited to stop and see what great products I knew I'd find. You see I fell in love with the brand's products while attending a Dallas Cowboys game a while ago and loved seeing the brand partner with Target and later was thrilled to see Mrs.Kendra Scott herself on Shark Tank. The Yellow Rose store location did not disappoint! The staff is so welcoming and warm. They greeted me at the door and instantly began determining if I was a just looking or destination shopper. They offered me drinks and began to explain more about the over 160 store locations that serve customers as well as the newest brand extension: Yellow Rose. As a native Texan it felt like home. I made an instant connection with an associate who formerly lived in New York and moved here for family. She talked about family and Texas life and how excited she is to work for Kendra, having had recently met her, and being a part of the Dallas team. How rare it is to speak to someone who loves the people and place they work. She showed me so many items and asked more about my sister. She even showed me the next piece she would be getting and the range of great prices for items of various styles. The location offers onsite engraving as well to customize and level up the experience even more! As a third generation farm owner it felt like home. Yellow roses are symbols of friendship- that say "I care about our relationship" and I truly believe the brand and store embodies that here in Dallas.

The shops at Park Lane are really great outdoor shopping area. Parking lots are centrally located…read morein the center and Old Navy is right next one. Plenty of restaurant and beverage shops around as well. It's a 2- story store with great natural light on a sunny day. We lucked up on a good sale too and able to get men polo shirts and khaki shorts for a steal. There's a beauty section, which I had no clue Old Navy had lotion and body wash line. I was able to get a free full size lotion based on my purchase total. The cashier helped facilitate using the discount on the spot and transaction total reward.

This is not my first time shopping at Old Navy nor this location. I am usually able to price match…read moreat any Gap/Athleta/Old Navy store. For some reason, the employees here have the hardest time comprehending this and allowing me to do so. It's a little odd. Then in the dressing room, I had a pair of jeans I needed another size. I knew where I got it from and told the dressing room attendee. She said she would get my size for me. I know there's other sizes because I came from the rack shortly after trying my clothes. She came back saying there were no sizes left but when I left (after trying all my items), I found the entire rack with plenty sizes left and came back. She looked astonished and pissed off. On top of other micro-aggressions while shopping, this recent visit disappointed me to say the least and I won't be coming back here again.

Shopping at Versace is a first class boutique shopping experience without a doubt! The service…read morehere is above and beyond, matching the high expectations one has when you hear the Versace name. This boutique has an amazing selection, yet in no way does it feel cluttered at all. It's quite the opposite really, in that it is rather spacious. We came here looking at handbags and found the one we had set out to find! When you are in the mood to treat yourself, or someone you love, you would be remiss if this place was not on your list! Review #2165

Anastasia was very professional! I was standing inside the store for a while waiting to be attended…read morebut others would just look at me. As soon as she was done helping someone before me she attended me very quick and helpedme with my selections ! Very professional and very nice !

I wish I could add no stars! This place is RACIST. DO NOT shop here. They don't think black people…read morecan afford a $50k ring. Specifically TRACEY. Bringing security out to try on a ring is egregious and uncalled for. Tiffany & Co should be warm and welcoming of ALL races but instead they like to stereotype black people. The legacy west location did NOT treat me like this. Tracey's breath also smelled horrendous. If corporate is reading this, fix it before you all have triple the amount of reviews as mine!

I went in to look at a gift for my daughter for her college graduation. Sana was amazing! She was…read morekind and patient giving the perfect advice. I explained how I needed to bring my husband in for such a gift. She took my info. She texted me asking when my daughter's graduation was. When I told her we would be in shortly, she arraigned for Mehar to help us out giving her the information about the diamond sizes of necklace I had been looking at. Neither Sana or Mehar felt like sales people but more like the perfect spokesman for my daughter. They were lovely. I realize this was not the biggest sale of that day. In fact for such a piece it would rank as a most affordable piece but they made my husband and I feel like we were picking out the most prized piece in your store. I am sure Tiffanys recognizes the pathos they create in customers. Thank you for this

Love the uncommon James store and customer service team and of course the products! I'll be a…read morerepeat customer forever!!!

Super cute store with some unique pieces. Prices are a little bit on the higher side but the…read morejewelry looks like its worth the prices. The inside is really cute and there is a cute flowery photo op at the back of the store. The employees were friendly and attentive.