I never do reviews on anything ever but the amazing service I received today he deserved to get a review from me I went in looking for a tux for my wedding and was greeted at the door by Jesse and he was the most helpful joyful person in he building I had no clue what it was that I was looking for and he helped tremendously from the shoes to the pants to the undershirt and the tux itself he knew exactly what I needed before I knew and I would recommend him to anyone he gives off a great presence and is super helpful I can't express it more definitely recommend asking for Jesse when going!!!!!!!!!!!!!!!! read more

Jessie & Samir were super helpful. They took great care of my fiancé. They were very patient and knowledgeable. The alterations were perfect! We will be back for future purchases!! read more

Came here to look for last minute prom suit shopping, and was greeted by Jesse who as an amazing help! He helped me get everything from jacket, pants, and bow ties! He was an amazing help and knew exactly what we were looking for and needed without us even telling him. Would recommend and to ask for him! read more

Samir was phenomenal. He helped me choose a great style in the color I needed and gave me great info on sizing. He provided great discounts and was very helpful throughout the whole process. read more

Samir was very helpful for my brother'a wedding tux. Very knowledgeable about the measuring will be returning!

Chase was super helpful and friendly. My boys were fitted promptly for suits that look great on them. I will return! Stacy read more

Samir is great! He didn't pressure us into buying something we didn't like and has great customer service. Alterations price was fair and were done fast! They were perfectly executed (: definitely recommend this location! read more

DISAPPOINTED altered pants & WRONG. Deadline for wedding & they cut it tight. Then they charge me More for their error. Of course NO RETURN after purchase. They will take you over & over for Alterations. Ask for quote before you buy. ALL SALES FINAL! read more

ISW Menswear - Mesquite - Expensive Alteration cost! OMG - Men's Clothing Near Me - Mesquite, Texas

Bought a sports coat here for a gala and my initial visit was fine...I knew they had kitschy suits so this was a good place for the event which was themed. Younger salesman on that initial visit was great, did the measurements and I was on my way. Fast forward to picking it up and it was just before 4:30 on a Sunday. I was in Dallas headed towards Mesquite so I called up there to ask when they closed. They guy that answered told me 4:30 and he must've thought I'd hung up because he then said something to the effect of "if I told you 5 you'd come 5 minutes before we close". Since he said that, I looked it up and they closed at 5. I went up there, picked up my jacket, and spoke to the young guy that helped me initially and could tell he was embarrassed when I asked him who I had spoken to initially, he gave me the feeling he couldn't say because it was someone who could make his life harder if he told me. But, there was a guy there that later said he was the General Manager and he was turning off the signs and pulling the cages at 4:45 so I'm almost certain it was him. Totally put off by the smugness and rudeness of who I suspect was the GM and wish I hadn't chosen to give them my business...jacket was paid for and tailored so it wasn't worth being a jerk about things but I wish I had known and frankly, that's on me, I should've gone with my gut and went to a more reputable place. read more

From the first time I visited this store, I've been a repeat customer because the general manager always takes care of my clothing needs.

Edit: After a few phone calls and conversations with corporate, I was refunded the tailoring cost. By far the worst customer service ever... Only had 1 of my 2 suits ready after I gave them an extension... Told me to take it to the Taylor across the street. So I did. Only to find that they gave me the wrong suit... Went back to get the correct suit and then back to the Taylor... Not only did I have to drive back and forth but now I have to pay more to have it tailored and it still won't be ready by the time I needed it.... no compensation barely an apology..... read more

BEWARE!!!!! NOT A GOOD PLACE FOR GROOMSMEN SUITS! If i could give this store 0 stars I would. I am not sure where to begin! My husband and I recently tied the knot in July. There are not very many suit stores out there for men as there are wedding dress boutiques for women. We went into ISW to check everything out the first week and April and a girl by the name of Lexi helped us with our suits. It seemed as though she new exactly what she was talking about and gave us a deal on the suits for all 6 groomsman. So we decided that we would go with ISW. We had all of the groomsman come in that following weekend to get fitted for their suits (got them in 3 months prior to the wedding so we would have no issues getting things). At that time Lexi took all the guys measurements and wrote them down in our file and was suppose to enter them into the computer system as well. Lexi helped the groomsman pick out a head to toe suit that day including the socks. Unfortunately a few weeks after all the men came in to get their suits all together, one of the groomsman stopped in to make a deposit and Ahli (the store manager) attempted to look the that groomsmen up in the system and his name or file was not found (we later found out that Lexi did not enter our wedding group in the ISW system correctly). So the Ahli remeasured him and looked in the paper work at what Lexi written down for his measurement and discovered she measured one of our groomsmen 4 times too large. We had have all of the groomsman come back in (mind you some of them lived 1 hour away) just so they could get remeasured (come to find out she measured 4 out of the 6 incorrectly). Not only did that situation occur, however they also sold the socks that went with our guys suits so we had to go some place else to find socks that were suppose to be sold with our suits. They kept 3 pairs of socks,however their were 4 guys that were without those matching socks). We had to go in there an make sure that they held all of our stuff together with all of the groomsmens suits that should have been placed in the back. Not to mention the same thing happened with the mens tie, luckly they were able to order more ties from a different location. The store owner attempted to try to smooth things over by taking $20 off each mans suit (mind you these are $350 suits) so....thanks...that helped alot! So after that nightmare, we go in to pick up my husbands suit (late may). Ahli, helped my husband try on his suit ( I did not go over there to look because i was at the counter trying to check on all the other groomsmen suits. Once the groom was finished we check out and left. We did not open the bag that the suit was placed in until it was time to go get it altered (my husband had a tailor that he trust so we did not use ISW) so when my husband tried the suit on at the tailors, the tailor noticed that there was a huge snag in the back!! We took the suit back up to ISW and they tried to blame us! First of all where do you think my husband snag a suit that is not even tailored and second of all where would we need to wear it too, this is a suit for a wedding that is a month away! I was so frustrated at this point because it has been one thing after another with this company! When trying on anything its is hard to get a clear visual of what the back looks like, so you would think that Ahli (store manager) would have seen that and told my husband but nope he was just looking to make a sale, so he sold us a suit knowing it had a snag in the back. I let Ahli know that something has be done about this and i would like for them to give at least my husband 50% off the sale price but he declined and so did the store owner. The only thing they offered was a $100 gift card! Wow so you want me to come back in your store and shop with you again after this whole mess!! NOPE!! Thanks be to God they were able to find a suit jacket in my husbands size that was in the store (mind you this was 2 weeks before out destination wedding). DO NOT SHOP HERE FOR LARGE GROUP EVENTS!! read more

Amazing customer service and I highly recommend you start here. We started at mens warehouse but they didn't even carry the size we needed we went across the street and our rep was so helpful we found a 3 piece suit off the rack exactly what we needed for less than even the cheapest suit jacket at mens warehouse. Was super helpful and we plan to go back for the accessories for the wedding. read more

One guy was rude but i went back in there and talked to the manager Louis who was very helpfull and nice he gave me a great deal on the suit and shoes cant wait to get it back after the alterations and try it on looked to be good quality too read more

Went to this place Sat looking to get a suit I asked if he could measured he walked me to coats and said my size pulled a jacket out and it was so not the right size and than he walked off. What happen to customer service. Bad service and I not sure if he cared. read more

Great place for suites, shirts, and shoes. Excellent prices. Some suites are from Italy at an excellent price. Very knowledgeable and helpful staff read more

These prices can't be beat! Variaty of sizes, colors, and sizes made it easy to shop for wedding attire. It's cheaper to BUY here than to RENT anywhere! Cathy measured my man and found a shirt that fit perfectly (the first time!), taking alot of hassle out of our equation. She was SO sweet and dealt with our party of 5 with a smile :) When the time comes to place our big order, we will be back to see Cathy for sure! read more

Last minute occasion while out of town, and was in desperate need of a suit ASAP! Called into the store and spoke with Steve. Met with Steve in the store and his knowledge, and expertise were amazing and a pleasure to work with. Was in and out with a nice suit ready for tailoring within 20 minutes! Would recommend this place to anybody and will return again next time. The level of care and customer service Steve provided was excellent and very much appreciated. read more

Buyer Beware!! I went to ISW Mesquite to purchase suit for a funeral. They measured me and told me to come back in 2 days. I came back my suit was not ready. Everytime that I checked on my suit it was never tailored even after 2 weeks. Long story short, I ended up with no suit for the funeral thanks to ISW, the store manager Ali would not give me a refund. I called their corporate office in Richardson and left message for someone with the last name that sounded like Zavari, he left message for me but after I called back and left message, he never called back. I disputed the charge with my card. 3 months later I received my $503.00 refund from my card. I had to go to macy's to buy a suit for the funeral. read more

The people here are very rude and disrespectful. Also the people working didn't even know there way around the store and it took weeks to get my items tailored. read more

Been shopping with them for years and the past two visits I have had great Service with Scott. He went out of his way to make sure I got everything I've needed. Truly a great help! Thanks read more

Came in looking for a jacket for my wedding in May didn't get much help. Showed the guy what u was looking for in colors and only had one color and was not what I was looking for at all. Did not have a good selection for me to choose from. read more

THIS PLACE IS AWFUL!!!! We ordered our wedding suits from here and had nothing but problems. Cathy is a complete idiot, I have no idea why they are trusting her with ordering peoples suits. None of our suits were ordered correctly and my groom didn't even get a matching suit! This place is a disgusting excuse of a business. DO NOT TRUST THESE PEOPLE WITH YOUR WEDDING DAY!!!!! 1. Ordered wrong suits 2. Didn't get the vests we ordered 3. All sizes were WRONG 4. Lied to about prices twice! 5. Lost my groomsmen's payments 6. Didn't offer anything to make this better. read more

Francisco was very helpful and professional throughout the buying process, but a female employee decided she needed to intervene with a rude comment. She should have let him handle us as a customer. I was offended by her remark and lack of professionalism. One bad act of customer service can cost a company. 4/9/2019 read more

Jerry helped me out the minute I walked in. Had a suit picked out and tailored in 15 min. First suit buying experience and am very happy I chose ISW Menswear Mesquite. read more

This place had everything I need and there customer Service was amazing .. The assistant Manager Ellie helped me and my fiancé picked out my suit for my wedding. AWESOME Place read more

Went to five places to purchase a suit, the last one being Macys in Town East. The gentleman in Macys said "your going to spend 500 for what you want in here, you should check out the suit warehouse across the parking lot. I was glad I did, spent 150, purchased a suit, shirt, tie, and socks, all name brand. The price included alterations which were done in two days. The people were helpful, friendly, and showed genuine care as they helped me. I will keep going back for all my suit needs!! read more

Thank you ISW! Take one frazzled wife and her primal male spouse in desperate need of a suit and you already have a challenge ahead of you. But we walked in and were immediately taken care of. In less than 30 minutes, we not only had everything we needed but found some other beautiful selections that had me breathing huge sigh of relief. Thank you especially to the awesome Cedric who saw our desperation, stepped up to the plate and took us under his highly efficient wing. We will be back any and every time we need any kind of men's clothing or to worship at the alter of Cedric who made this terrifying journey into suits and men's clothing a pleasure! Oh you think I'm exaggerating, don't you? I'm not. Go to ISW. Look for Cedric. You're welcome. read more

I walked into this place because I needed help putting a suit together for a wedding I waled in at 12 on a Sunday when they first open ... Employees didn't even acknowledge me not one employee offered to assist me instead one was texting and the other were just walking right past me ... Ended up deciding to spend my money else where no biggie read more

They straight up stole money from me. I had returned a vest and a jacket and i come to find out they didn't file the return for my vest. I tried to call but the employee was being rude and just hunged up on me. Never coming back. Stay away. read more

I walked in needing a suit for prom and Zia took care of me despite the complications I brought with me. He Taylor's my suit and made sure I looked nice. read more

I went into store Arlington, TX store with no expectations and I was blown away. David, the Assistant Manager was exceptional. He was patient and without telling him much was able to read our minds. David made everything easy under a stressful situation. I would recommend the store and staff every time!!! read more

Jerry was super helpful, knew what he was doing and was extremely laid back which helped me relax. By far the best suit buying experience I've ever had. The suits were very well priced and they had a good selection. I would recommend Jerry and ISW Menswear to anyone. read more