WOW!!! What an amazing hidden "gem"!! Took my daughters necklace in for repair, they fixed it on…read morethe spot! They were so very nice!! Their customer service went above and beyond! I will be taking more items that I need repaired!!

I walked in and asked for a quick turnaround time to repair my diamond tennis bracelet and a gold…read morechain. I am only in town visiting and taking care of some business closing on our new home. The owner assured me they could deliver and she did! She even arranged a specific meeting to pickup on Monday when they are closed. I'm very happy with the workmanship, and I will be a loyal customer once we settle in our new home!

I was refereed by a friend to David, I was a little nervous selling my gold as a woman- but he was…read morekind and sharp at the same time . Very knowledgeable of Gold and I was given a very good price which shocked me . I've been to several other so called top gold experts but offered way less - I'm truly pleased with diamond & gold exchange I will definitely do all my gold and diamond exchanges with them moving forward

went in to sell pieces of jewelry he scratched them said they were good and made me an offer. I…read moreagreed he cut a check then decided to scratch them again but reversed to drops and said they weren't pure all the way. I had previously got them appraised and were good. he was trying to low ball me the second go round with the new scratches. These people are dishonest. sellers bewar.

They're usually nice people and they have good stuff for a good price. The selection varies from…read morelocation to location.

I Had a great experience with max , he can meet any need you come in for , ask for him !read more

I've been here twice and have bought several pieces of jewelry, I love them all! They have great…read moreprices, and an amazing, rotating selection. Maram was so helpful and made great suggestions for a gift. I have metal allergies, so can't go below 20k gold. She was helpful in only picking up higher karat gold that worked. I've been wearing my pieces everyday with no issues, I'll be back for more soon!

Love it here, the staff are sweet and patient. My mom bugs a lot and asks a lot of questions and…read morethey were there to help her throughout her whole experience. Def coming back..

This is the only place I trust to work on my jewelry…read more First, you can get your jewelry polished here in about an hour while you shop. Want to have a Audrey Hepburn experience? Ask for Henley. Henley is my guy, he is very knowledgeable about diamonds and takes very good care of moi. Henley very impressively redesigned my 18k Gold Yakut Russian yellow miner's cut canary diamond ring to a three stone showstopper. It's truly magnificent. He also fixed my little deco white Yakut Russian diamond solitaire that kept gettin caught on everything, the prongs had wore down & needed to be fixed. Henley had the jeweler redo the prongs on it. The jeweler even came out of the service area & brought me my deco solitaire ring personally & told me how much he enjoyed working on it, as it's very rare to see Yakut Russian miner cut diamonds nowadays. Henley is the sweetest. He showers me with outrageously expensive diamonds while I'm there, showing me this & that adorning me with gorgeous super expensive canary diamond bracelets & jewels just for fun while we share a glass of champagne. What a wonderful experience this place is. What a wonderful man he is. It's Henley that makes it magical, he himself shines like a diamond and is worth his weight in gold. I would never dream of going anywhere else. I love my super special jewelry now and especially love my super special Henley. He shines bright, like a diamond. Highly highly recommend.

Had a very poor experience. I came in excited as this was my first stop to look at engagement…read morerings- I was helped by a woman, I do not recall her name. She answer the bare minimum of my questions and then I felt like I was ushered out. She didn't even offer to have me try on rings. Maybe it was because my boyfriend wasn't there and we weren't going to be buying anything that day? A terrible first experience in looking at engagement rings- would not recommend and will not be returning for further service.

I am mainly an investor in metals. I've been to a lot of shops in the DFW area and this one is the…read morebest for me. Joseph(Joe) is the owner-operator and has a few other people working there, but I always deal with him directly. He's very approachable, he knows the product, he wants to keep a regular customer base, so he has given me great pricing that I can't find anywhere else in Dallas. He's very fair and transparent on both sides of trading. If he can't buy or sell something for the price you want, he will explain why, including what he has invested in it and how he is calculating his pricing. I appreciate the honesty. They have a large inventory and are actively trading a lot. It seems like he is making his money by keeping a lot of activity moving through his store at the best prices in town. He's not trying to make all his daily profit off of big premiums on on a few transactions. I keep looking for other deals in Dallas, but I keep coming back to Uptown because it's the best deal financially and certainly the best service experience I have found to date!

Amazing Service! They have everything you may need from vintage luxury watches- engagement rings…read more And collectible coins! Uptown's bests!!

Cristina was Amazing, she did a great job. Very friendly......Nice office...I had a great…read moreexperience....

I went in to an inviting atmosphere where the associates were very nice and pleasant. I liked the…read morefact that the young lady explained everything in detailed so I would understand my agreement before I left there. Thanks