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    Chase Impressions Exteriors

    5.0 (1 review)
    Closed Closed

    Services - Chase Impressions Exteriors

    Attic inspection

    Door installation

    Window installation

    12 More Services

    Window replacement

    Gutter installation

    Roof inspection

    New roof installation

    Roof repair

    Roof replacement

    Reroofing

    Skylight installation

    Skylight repair

    New window installation

    Window repair services

    Window replacement services

    Chase Impressions Exteriors Photos

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    Recommended Reviews - Chase Impressions Exteriors

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    1 year ago

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    Roofing Rochester NY

    Roofing Rochester NY

    2.6
    (22 reviews)

    We knew that we needed to have our roof replaced. We tried one other company and they were over…read morepriced. Our neighbor had Roofing Rochester and we called because of the sign in her yard. They were so pleasant and everything was wonderful! We decided to keep the sign out extra long and I gave out the business card to a coworker. I would recommend them to anyone. Work was done in one day, no problems with anything left on the ground and everything was clean. :) Very Happy.

    Potential customers beware: Roofing Rochester removed ice damming from our roof in February 2025,…read morewhich caused a leak, interior damage, and mold requiring repairs to our kitchen/dining room. We also replaced a large portion of the roof. They quoted $9k for a Cold Roof System to prevent future ice damming, guaranteeing a commercial-grade membrane over the cricketed area, extending 3 feet up the connecting roof and at least 12 inches up all roof-to-wall transitions to create a watertight system capable of handling ponding or backup. Work was completed in June 2025. We raised concerns with the project manager Ed about one area but were assured it would be "water tight." We then invested an additional $70k with another contractor to renovate the interior. On February 5, 2026, ice damming and a leak occurred again in the exact same area. We contacted Roofing Rochester and spoke with Andray, who charged $1,200 for ice removal (discounted from $2,200). Without inspecting the roof, he blamed insufficient insulation rather than the Cold Roof System, despite our original contract stating the roof cavities were full of insulation. After requesting an in person inspection, we were told we'd be prioritized once weather allowed. Despite at least 10 clear days, no follow up or inspection occurred. Follow-up only happened when we repeatedly contacted Andray, who seemed unfamiliar with our case each time. On March 2, we were told scheduling was in progress. We requested a manager or owner inspect the work given our concerns. On March 10 when we called to follow up, we were told the owner was out of town. On March 13, the original project manager Ed reached out to inspect alone, which we declined given that he has supervised the previous work. Multiple calls requesting the owner went unreturned. However, after I filed a complaint with the BBB he responded to that with multiple inaccuracies about the events I detailed above, including that THEY told us an in person inspection was necessary but we declined it. Two other companies have since inspected the roof and quoted between $3-5k to fix the issue. We felt the owner's lack of attempt to contact us was indicative of their level of commitment to resolving the issue so we filed with small claims court. When the court date arrived, Roofing Rochester did not show and there was a default judgement in our favor. When I contacted them to arrange for payment I was informed that they would be appealing the decision through their attorney. Obviously it's their right to appeal, but just seems silly to go through that if you can't be bothered to show up for the scheduled court date!

    Chase Impressions Exteriors - doorsales - Updated July 2026

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