Cancel

    Open app

    Search

    Chasecakes

    5.0 (1 review)

    Chasecakes Photos

    You might also consider

    Recommended Reviews - Chasecakes

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration
    Photo of Butter B.
    136
    28
    27

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Chasecakes

    You might also consider

    Verify this business for free

    People searched for Cupcakes 7,427 times last month within 10 miles of this business.

    Verify this business

    Baskin-Robbins - Sloppy bows placed and very sloppy writing

    Baskin-Robbins

    2.8(46 reviews)
    1.2 miChesterfield Square
    $

    Happy with costumer service Oriana was really nice and polite . Very good quality…read more Thank you oriana!!!

    Ordered a cake for my child's 12th birthday and was told I could bring a cake topper so I did!…read moreBecause of this someone there decided they weren't going to put Happy Birthday & my child's name on the cake! Nobody called to ask if I still wanted it! So when I went to pick it up I was informed of this! I said yes, I still wanted the writing on the cake! Max who made me wait till he finished his line hesitantly took the cake and scribbled Happy Birthday on the bottom since he decided to place the very small cake topper on the bottom! I asked him to add the name and he did it with an attitude even sloppier! I told him the writing looked very ugly and I didn't like it! He said too bad and nothing he could do about it! This is what happens when you pay for an order in advance! I asked for his corporate office number and he said google it and then flicked me off with a smile at the door after I took a picture of me! After contacting corporate, I was told this was store on Slauson & Western was independently owned and managed and they would have the owner contact me! Which didn't happen until I followed up with corporate a 2nd time with my complaint incident number! Finally I get a call from the owner who says he looked at the pictures and sees nothing wrong with the cake or his employee's attitude because he checked cameras and didn't see him give me the finger! I said no wonder your employee has such a bad attitude he gets it from you! To be an owner your tone and lack of accountability and acknowledgement is unacceptable and unprofessional thanks for nothing! Why did you call me to chastise me I asked and then proceeded to inform him I just bought another cake from my cousin at the store on Imperial and Hobart because I wouldn't return to Slauson and Western until I received an apology from his employee or him and they made it right! He proceeded to laugh an arrogantly announced that he owned that store as well among others near my area in Morningside, Inglewood and South Central! At that point I was defeated, insulted, offended and incredibly disappointed and just hung up! Now we're going to Cold Stone and Yogurtland in Inglewood! Basically spent money with the same business owner who comes to exploit us in our neighborhood! Baskin Robbins corporate has done nothing to encourage them to represent the franchise better and treat their customers with respect and professional courtesy! No more Baskin Robbins for my family not in LA County! Too many ice cream shops to be treated as if my business is not appreciated and disrespectful !!!!! Shame on you BR!

    Photos
    Baskin-Robbins - Ice cream cake vanilla ice cream with the confetti sprinkle cake

    Ice cream cake vanilla ice cream with the confetti sprinkle cake

    Baskin-Robbins - The despicable writing on the cake and sloppy job!

    The despicable writing on the cake and sloppy job!

    Baskin-Robbins - Ugly writing on the cake!

    See all

    Ugly writing on the cake!

    Chasecakes - cupcakes - Updated September 2026

    Loading...
    Loading...
    Loading...