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    Chatime

    3.4 (44 reviews)
    Open 10:00 am - 9:00 pm

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    Refreshers with coconut and boba
    Gabby R.

    The entire experience is non personal. Which is sad. You place your order on a machine. The selection isn't huge. The flavors are very sweet (even if you order it 50% sweet) and the flavors are very artificial. It's just okay. Wouldn't recommend going back. Quality could definitely improve.

    Mango Smoothie
    Robert P.

    1 minute read: We were looking for something to snack on, while on an errand to the Sherman Oaks WESTFIELD FASHION. We went to the second floor where several food outlets are, and decided to try Chatime. There were two young Ladies taking care of Customers. They offered to help us order, since were not too familiar with all the kiosks around. We ordered. I got a Mango Smoothie and I can't recall what Jocelyn got but it was very very good and it took the girls behind the counter,no time to fix our choices. We go there often (Westfield). Next time I'll try something else.

    Raven Q.

    Cha time could be great , but no one manages it. It's always young kids working , they're never out front, usually in the back and always on their phone. The containers are so gross and dirty and they're not busy so why isn't anyone cleansing them. The drinks are actually pretty good and the selection is great, but like most places the kids that work their just don't care to make it look clean and appealing.

    Boba
    Ocean E.

    Great place to pick up some refreshments! Well lit spot and delicious bobas! Great service thank you all!

    Second drink. Tasted okay.
    Mike M.

    The cashier recommended the Panda Supreme milk tea, and I ordered it with 50% sugar since I didn't want it too sweet but still expected some flavor. Unfortunately, it tasted like plain water no hint of sugar, milk, or anything else. I brought it up to the staff, and they kindly offered to replace it, so I opted for the strawberry sweet tea at 100% sugar. It was better, but still just mid at best. The drink was overly sweet, and the lychee they automatically include was overwhelming. They add a lot of it without even mentioning it beforehand, which was a bit frustrating. As a big boba enthusiast, I had high hopes, but this place just didn't meet my expectations. That said, the staff was very nice and addressed my concerns professionally. While the second drink was an improvement, it still wasn't great but I decided not to complain again and just went with it. Overall, kudos to the staff for their friendliness, but the drinks definitely have room for improvement.

    Jacob C.

    Good service, drinks were prepared quickly, and both were extremely delicious! We had the Apple Green Tea with 30% sugar and Taro Smoothie with 50% sugar. The 30% sweetness was more than enough. There's plenty of food court seating surrounding Chatime.

    Taro milk tea
    Brenda L.

    The good: I got a taro milk tea with 30% sweetness. I liked the taro flavor and how easy it was to order from the self-order kiosk. The prices were under $6 which was great and uncommon these days. There were multiple size options and the ability for you to customize the sweetness of your drink. They're located upstairs in the mall food court and there's plenty of seating. The bad: I didn't see any caffeine-free options other than the taro and smoothies. Caffeine-free drinks weren't labeled separately. The drink was pretty sweet considering I got 30% sweetness. The interesting: They had rugby jerseys and were promoting LA's rugby team.

    Melissa W.

    I never had this company's products before and was interested in trying. This location is next to Chipotle inside the Westfield Fashion Square Food Court. I have very high expectations for my Boba drinks and unfortunately it did not live up to it. I had ordered their Premium Boba Milk Tea (Tapioca pearls in their signature milk tea). It had NO FLAVOR what so ever and they were out of sugar so I could not even try to make it taste better. Also, it was almost $7 for this which is way much! For milk, they only had non-dairy and high fat options; wish they had skim. It was fairly busy with several people ordering various other thing, which I should have done. I will only be back if someone else is paying.

    refund request note requested by me from Chris B. (told me he is the manager) on 6/3
    Tatyana S.

    Disappointed》 lack of service by the employee who refused to refund me the drink because he was not properly trained or careless in either way he was incompetent! The order did not register in the system, instead of making a new one to print the receipt and refund he began to call IT and kept me waiting for 10 minutes when it could have taken 3 (the lack of consideration for client of basic analytical skills is atrocious). Also, when I asked for the name of the supervisor he refused to provide and told me he's the manager but a manager would have figured out how to complete a basic refund without aggravating the customer. I still don't know how they plan to refund the order if it disappeared from their system but charged my card for the drink I didn't get. When I asked him to give me something in writing he scribbled a note in past tense but future date -defuq? XA1901 "REFUNDED 6/13" bad spell work

    a hand holding a cup of iced coffee
    Michiko M.

    Was excited to a boba spot to open up here! This mall definitely needed it. The girl at the counter was nice. I ordered the brown sugar boba - unfortunately you can't make it less sweet. The boba was a bit too chewy for my liking and the drink was a litttle too sweet for my liking but overall not too bad. I'd try another drink

    Absolutely gross!!!! This was not good at all. They didn't have boba so I asked him to refund me he said he couldn't. I wasted 1 dollars
    Amy T.

    Really really gross. They don't have boba so I asked him to refund me and he said he couldn't. I wasted 10 dollars and it was disgusting

    matcha lemon fruit tea w green tea

    andrea was an amazing barista. she accommodated my weird drink request and even offered to let me try it before she made the entire thing. AND the drink was delicious. ill for sure be coming back! i got a matcha lemonade w green tea if anyone is wondering

    Passion fruit green tea by Erica

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    6 months ago

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    6 months ago

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    8 months ago

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    4 months ago

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    10 months ago

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    4 months ago

    Fast and friendly service. Located in food court in Sherman oaks mall. Order at kiosk.

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    2 years ago

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    2 years ago

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    8 months ago

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    5 months ago

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    2 years ago

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    8 months ago

    I loveee the service and it was very fast , drinks look very good and pretty reasonable pricing the ambiance is very nice

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    2 years ago

    Great service! Got the cold brew, loved it! The staff were festive and it was fantastic!

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    Ideology Coffee

    4.3(171 reviews)
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    Crema

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    3.4(140 reviews)
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    Happy Days Cafe - Stuffed Churro Sampler

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    Too pricey and the flavor is mid. The cafe decoration looks nice, however the drinks here don't…read morematch with the price tag. I paid $11 for this small milkshake, and it's no where compare to a $7 milkshake I got from chick fila. There are nothing special about this milkshake that justifies for the price. Will not comeback for sure

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    Happy Days Cafe - Inside front counter

    Inside front counter

    Happy Days Cafe - Originals (6 pieces )

    Originals (6 pieces )

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    Steve’s Coffee Roaster - Historical photos of the valley

    Steve’s Coffee Roaster

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    Chatime - coffee - Updated May 2026

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