Mark was responsive and communicated with me multiple times when I had questions. They came when…read morethey were scheduled and were friendly and did a great job. We needed a riser and a sealed cap for our septic tank. They were very fast. Glad that I called them and would highly recommend.

Very poor customer service response. I had scheduled a septic inspection with Mark, the owner. We…read moreneeded an inspection to sell our home. We ran into issues finding the original septic permit filed with the State. Mark seemed to be confused with the process of inspecting a non-permitted septic tank. Mark cancelled the appointment stating his helper quit. I called AAA Septic Services and in two hours Gina found our 1986 permit in the State's data base. We scheduled AAA to come out and pump and inspect our septic system.

We had them do a complete inspection for a home we where buying and they have been nothing but…read moreprofessional from start to finish and I have dealt with quite a few inspectors through the years and Ian was arguably one of the best if not the best I have ever experienced. The communication & professionalism could not have been better. Moving forward, I will make every effort to work with Zsako and especially Ian...Thanks again for a Great Job.....Jay & Gail

I really appreciate the one-stop scheduling for house, pest, radon, and sewer inspection but the…read morehouse inspector didn't turn off one of the ovens which, because the house was unoccupied, wasn't discovered until three days later when the casita smelled of gas. Zsasko apologized, took responsibility, and even tried to remedy. Also be prepared for more inspections, for example, the Zasko sewer inspector could see a blockage but was completely wrong about the direction of the sewer line which was only discovered when we called out an actual sewer inspection/cleaning company.

Very happy with these folks and the service they provided us. Definitely recommend them…read more I love supporting local businesses that are honest and reliable - and AAA Allied are both of those things. Not that easy to find these days.

Doesn't stick to their commitments. They agreed to a job about a month out. Said they were familiar…read morewith the property and conditions and had no concerns. However, they bailed on their agreement at the last minute in favor of easier jobs. Roads are clear and dry; conditions haven't changed since the agreement, just the company's priorities. This was just before winter started, making it difficult to find a backup, so they left us high and (not so) dry. Additional details: They bailed on the job and REFUSED to reschedule to ANY new date or time, despite our pleading. Our appointment was well after an early winter storm. Any evidence of the storm was well gone by the time our appointment rolled around. Nonetheless, the company disingenuously used that storm as an excuse to reshuffle their commitments. We ended up finding somebody else who performed the job safely and professionally the following week.

DO NOT CONTRACT WITH AK SEPTIC TO INSTALL YOUR SEPTIC SYSTEM…read more Our experience with AK Septic is an ongoing nightmare. I signed a contract on March 6th, 2026. Today is July 5th. My wife and I were left with a mess that has cost us thousands more and this ordeal is not over yet. AK Septic's heavy excavator on tracks was too big for the job and tore up landscaping getting around our yard. Although cable and power lines had been located and marked, our Comcast cable was ripped in two twice; and since it was a trunk line, a specialty crew was required, leaving us without Internet that my wife needs for her business. AK Septic apparently had other jobs that took precedence over ours. They did most of the work for us in the evening and in the dark. We could never be certain when they would arrive. I happened to look down in the trench where pipe leading into the new septic tank had just been installed. It looked to me that it angled uphill, and when I set a level on it, that was the case. Had I not caught it, sewage would be backing up into our home. For tools, they had a pair of plyers. I provided proper wrenches, lubricants and other tools for making connections and servicing the excavator. While trenching one evening in low light, the excavator caught the conduit containing all the wiring leading from our two solar trackers to the invertors at our house. The conduit broke open, exposing the wiring and stretching it; one of the trackers went offline. It was necessary for the solar company to pull new wiring for both trackers because the wire and casing was compromised. To save a bit of the solar company's labor costs, I extended the trench to expose more of conduit myself. I discovered that the solar company had laid red caution tape in the original trench about a foot above the conduit, which apparently AK Septic didn't see because it was nearly dark out. The cost of repairs was over $6,000, which I had to pay upon completion of the work. Unfortunately I paid the remaining balance on the AK's contract before the extent of the damage was known. I have not been able to reach AK Septic since. I had to get a Kubota tractor to backfill the trench. I moved piles of dirt, rocks and debris to level the ground over more than just the entirety of the drain field. I 'celebrated' my 76th birthday raking rocks and hauling them off. We will have to hire a crew to further remediate the rough, rocky ground. I have left 7 or 8 messages with AK Septic, in the hopes of having a reasonable conversation on damages incurred to the tracker wiring. Supposedly AK Septic is bonded and insured. Neither Shawn Kneip (owner) nor his wife have shown the courtesy to return my calls. Our family's well-being has been negatively impacted by this debacle - our lives and summer plans disrupted. I am concerned about the system's integrity and longevity given the haphazard manner in which the work was performed.

Passable technicians for pumping septic tanks, but not good business people They pumped my septic…read moretank, and when it became clear that I needed at least a new drain field, they gave me a quote for the replacement of the drain field and septic tank. I paid half in advance. Then they went into 4-5 months of stall tactics. They needed my previous permit because they couldn't find it in the county records for my address (they knew where it was because it was in their hands at one point), but they never asked me for it. They waited until I asked them what the holdup was. Weeks pass. They told me that they would be out to start digging on October 28th of 2024. They didn't show up and didn't tell me why until I asked two weeks later. They said, that the address on the permit was wrong (it was) and they would have to make an amendment. I filled out the form for the correction and signed it. Weeks pass. I asked why nothing was happening and they told me that The county claimed that I had a 5-bedroom house and that would affect the size of the drainfield and septic tank. They never showed me any proof for this. During this time, they pumped my septic tank 2 additional times to prevent it from backing up. They came when I requested the pumping, and they did not charge me. By sometime in March of 2025 I contacted Richarson's Excavating. They handled the permit with no problems without even asking for a copy of the previous permit. They asked ME if I wanted a septic tank/drain field for a 2-bedroom house or a 3-bedroom house (I said 3). They did the work in about 4 working days in June of 2025. Never once did A & K ever contact me about the 50% of the original quote that they took. So far, these are all facts. Now comes my guesses. They got behind on their bills and spent my 50% payment to fix their finances. I believe that they would have liked to pump a lot of septics and actually do the work like they promised, but they never got enough control of their finances to make that happen. So, they threw me under the bus, and just started to lie to me until I got tired of listening to them.

Has great customer service, locally owned, and does fantastic work!read more

Was quoted $11k to replace an existing air conditioner that had a leaky pan. The unit was quoted at…read more$2000 and labor at $9000! There was almost no description of what the labor was for and when I asked i was told by sales they just deliver the quote not the price. Obviously they didn't want the job.

Our tech, Jared, was on time, polite, knowledgeable, provided photos and explained repairs needed…read more Very happy with his service.

I called Roadrunner for an emergency heating repair and they were able to send someone our within…read more90 minutes. Unfortunately, we needed a part that couldn't be sourced until the next day when the heating supply company was open, but they promptly purchased the part and came to install it. Everything is working fine now. Props to Monte and Gus for the team effort to get the heat working for us. Both were very friendly and professional. The price was also very reasonable. Very satisfied and will be calling them the next time I need HVAC help.

Gus came out for our semi annual maintenance and he was terrific! The best tech we've had. Very…read morethorough, professional and a great personality. Thank you!

Full price was charged for no work in a 10-minute call. a…read morediscount would have been appreciated.

My service request for a shower valve replacement was assigned by my home warranty company to…read moreEnchantment Refrigeration on 11/20/23. At that time, I called and spoke to Leroy, one of the owners, who assured me that they could get the job scheduled for shortly after Thanksgiving. He asked me to call him back the week of 11/27, which I did. Each time I called him, he was too busy and asked me to call him back later that day or the next day. After literally 4 tries, Leroy finally scheduled the job for 12/4 at 10 am. I called him on 12/4 at 9 am just to confirm that his crew would be arriving within an hour or so. At that time, he told me that my home warranty company had cancelled the assignment & his crew wouldn't be coming. I found that hard to believe as I have a lot of experience with my home warranty company and they don't just randomly cancel service assignments. So I pushed Leroy and he admitted that "his other owner" had cancelled it on Friday 12/1 but Leroy couldn't explain why since he didn't do the cancellation. This made me quite irritated and I told Leroy that I would be giving his company a very bad Yelp review. When I called my home warranty company, they told me that Leroy himself had actually cancelled the job with them on Wednesday 11/29. So at this point, it was clear that Leroy had lied to me in a number of ways. In the meantime, "the other owner" (that is how he identified himself) started texting me, apparently out of concern for a bad Yelp review, and told me that he had suffered a death in his family on Friday and that is why he had cancelled the job and forgotten to call me. I responded that I knew he was lying because AHS confirmed that Leroy himself had cancelled it on Wednesday, not Friday. It became obvious that this "other owner" was willing to tell any lie in order to avoid a bad Yelp review. Bottom line -- thanks to Enchantment Refrigeration, I have nothing to show for my 2+ weeks of waiting to get my shower valve replaced except a bunch of lies. I highly recommend avoiding this unprofessional firm at all costs for your plumbing repairs.