We were passing through Albany for the night and remembered we enjoyed a Cheddar's in another city, so we decided to stop by. Service was fast and kind. We started with the Wisconsin Cheese Bites which were SO good. Basically like normal Mozzarella Cheese Sticks, except bite sized. Probably my favorite thing about the visit! I got the New Orleans Pasta and my husband ordered the Country Fried Chicken with mashed potatoes and red beans and rice. My pasta was really good, but the sausage kinda got to me after a few bites. You ever try something and it's fine at first, but the more you eat it, you're like, "ummm, maybe not..."? My husband loved the chicken, but was disappointed to see the red beans and rice had bell peppers and onions in it. I tried them myself and ehh, they weren't the best. Maybe we had Popeye's red beans and rice as the expectation. Still, overall a good experience and we'd definitely go back. read more

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Had lunch at Cheddars while in town. Our server was very pleasant. At times, it took a while for her to get items to us, but she had a big party to attend to as well, so we were patient and didn't mind the wait too much. We started the meal with the Spinach Dip (and chips), along with mouth-watering honey butter croissants (YUM!!!). The three stars represent issues with our order. Me and one of my sisters had the Salmon entree, with two veggies. The portions for the veggies seemed to be more fit for a kid's meal than an adult meal. I said as much to the server. She apologized for the meager helping of green beans and provided a decent portion. My other sister had the New Orleans pasta. My father ordered a steak - medium rare. However, the steak he received was very rare! We tried to get him to return it, but he didn't want to cause any problems and decided to just eat the steak as is. Really, the food should be cooked/served as ordered and expected. Aside from these issues, the pasta dish was good, the Salmon was good, and the veggies were tasty as well. I will probably return at another time and hopefully, we will have a better experience in terms of receiving adult veggie portions and our food exactly as ordered. read more

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thay were great they gave us croissant for the wait but it wasn't long she Compliment my mom hair and everything read more

Absolute horrible customer service. The host are usually on their phone not paying attention when you walk in the door. The food is typically always undercooked every time I have been there and the service is absolutely horrible. read more

our waiter Jay was great, attentive , friendly and polite. thank you! the steak tips dinner was great!

I ordered a happy hour drink but received a more expensive drink when I told my bartender about it she looked at me and said it's ok it cost about the same. I waited 15 minutes to get a drink with only one person at the bar . I was so mad I wanted to leave but there system was down I had to wait another 15 minted before i remembered I had cash I paid with a 10$ and she said she could give me change because of taxes I had to wait another 15 minted before this place sucks read more

Service: It took 13 minutes to get someone to come to the table after we flagged the manager down and asked if we could get some service. They could not find the server assigned to our area. read more

While I know this Cheddar's has had its share of issues, we decided to try it again anyway. We met a friend there at 11:30 and the parking lot was almost empty so we were a little hesitant to go in. We decided to try it anyway and are so happy we did!! The hostess was very pleasant and seated us right away. Our server came immediately and took our drink order. His name was Johnny. What a pleasant and upbeat young man. He brought us those sinful croissants and took our order. My husband and I ordered the Dijon Chicken with Mushrooms. It came with 2 sides- we chose green beans and coleslaw. Our friend ordered the same thing. The food came out fairly quickly and it looked delicious. Looks did not disappoint because one bite was enough to know it was just as delicious as it looked. The chicken was on top of a bed of rice so actually it came with 3 sides. The flavor of the chicken was fantastic. It was seasoned PERFECTLY and so flavorful. The green beans were also seasoned perfectly. The coleslaw was just so-so:not horrible but not something I cared to finish either. The entire experience was nothing but enjoyable from beginning to end. Johnny was an excellent server and the restaurant was clean with a pleasant atmosphere. read more

Cheddar's Scratch Kitchen - My part of the Dijon Chicken with green beans and coleslaw. - Comfort Food Near Me - Albany, Georgia

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Service was relatively good but they were definitely undermanned. It took a while for the food but it was good when it came. I'll try it again. read more

What a horrible experience. We stood at the hostess stand forever. When we finally got to a table the waitress didn't even speak to us for ten minutes. The food was less than desirable. Buffalo chicken wraps and the chicken tender platter were over cooked and the sides were cold. A complete let down when we were looking forward to a good meal. read more

Great salad. Nice bartender. Service was good. Ambience was good. Friendly. Gotta love those croissants.

One thing you have to know it takes forever to get your food and it be luke warm when you get it. The side dishes are kid size so don't expect a regular bowl. The food sits under a light til waitresses or waiters comes and get them. The ambiance was regular and dark. The host was not professional and the waiter was amazing. My drink was delicious. I had the Malibu margaritas and it was huge. My broccoli and rice was.cold, mashed potatoes Luke warm and steak had been sitting so it was warm not freshly hot. I don't visit often because I never get fresh cooked food, just warm sitting under the light food. And sides are little. read more

They really need to figure out if they want to be in business or not. Always a long wait. Never enough wait staff. Some of the food was cold and the meals came out at separate times. Pay for more servers and staff to entice the customers to come back. I do not plan on coming back again to the Albany location. read more

Cheddar's Scratch Kitchen - Comfort Food Near Me - Albany, Georgia

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My wife and I are dinner there at around 5:30. Not too busy, seated right away. Pleasant attentive server named Kennedy. Manager checked on us mid point of our dinner. Ribeye Steak cooked to perfection, fresh, delicious, and hot baby carrots and steamed broccoli! Topped it off with Carrot cake alamode! I think Kennedy made it a five star experience! read more

Cool, straightforward, comfort-American eatery sitting @ N.W. Albany off Hwy 82. V pleasant on the inside; much calmer, appeasing, and more alluring than ur neighborhood Juicy Crab or Mexi pad. Menu selection quite varied and appealing; u gots Buffalo-Beer Battered Shrimp, fresh queso, or many others for starters. Entrees varied w chicken or Cajun pastas, steaks, & veggie plates; Numerous options on your wraps & sandwiches as well; the Buffalo Chicken wrap looks real good. Go lighter with one of their V Fresh Chicken Pecan or Salmon Caesar pastas :) Great if u dining w group.. could certainly pull off a conversation or two; Zero issues w parking; Staff on it & wait times more than reasonable; v kind & helpful crew. read more

This place is so... not it. If it weren't for my friend's birthday, I definitely would not have picked this place. Our party of 10 arrived and waited an hour to be seated. And then we waited an additional hour to get our food. It was terrible service. There was barely anyone in the restaurant. We went on a Wednesday night so it wasn't busy at all. The food was barely seasoned and the baked potato tasted soooo stale. It seemed decently clean in there but we still wish we got better service. Unfortunately, I definitely won't be coming back here. read more

Monday around 6:30pm. Food Tasted good. Presentation needs work. Ate at bar. Fireball on ice. Service was decent. Bartender did a good job!! read more

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The Food tasted like it came from a TV dinner. I am a person who flavors, seasons, and that was not the case at this restaurant. The service was amazing, but the food was a 4/10 for me. The only thing good there was their spinach dip 9/10! read more

It is right at noon. We had no wait to be seated the staff is very courteous and considerate of my disability. The server although she said she was new she knew the menus and had suggestions. Service is very fast and the food is really good. The flavors are spot on. The tea is good and the atmosphere is nice, not too loud. Not crowded but busy. The food in this restaurant is wonderful. Everything I have tried I have enjoyed immensely. The New Orleans pasta is great. My daughter and I had the lunch menu which is easy on the pocket book and it was great! The Monte Cristo sandwich is wonderful. The house salad is loaded. No regrets here! You will enjoy every bite here I want to recomend the monte Cristo. It is a sandwich and it is so very good. You will love it. Wfy- read more

The food was amazing. The service was outstanding. Our party of five really enjoyed the ambiance, food and staff. Loved everything about our visit. read more

Garbage garbage garbage!!! The food was horrible. We waited 30 minutes to get seated in a mostly empty restaurant. They had no ribs. The tenders were hard. The server was nice tho read more

I have been to this restaurant several times and like many they start very strong. Meaning good customer service, hot food, etc. In my recent visit it never fails that my order is not right and it's missing something out of the bag. I ordered the sirloin and ribs with a loaded potato and a salad. The steak and ribs was over cooked, my potato wasn't cooked long enough, I had a garden salad and not a Cesar salad, and to top it off there was no bread in my bag. I think there has to be a training on what is involved in running a restaurant successfully. I didn't take a picture because I would have spent more time doing that then they did prepare and taking pride in make my dish. read more

If I could give 0 stars to get this review out I would. This is the nastiest place..Dorito bags in an unswept lobby..widows smeared with where someone used a dirty cloth to clean them.I told the so called bad attitude hostess but she didn't bother to look up, just asked if we wanted a booth or table.Next comes the unfinished toilets with paper in the floors.We asked to see the manager but of course was not assisted. I wouldn't eat there if it was free!! read more

Do not visit a restaurant anywhere near closing time. Big mistake! My family was hungry so we decided to go to this spot maybe an hour or so before it closed. We were stayed quickly. However the dining room mind of looked like it had been under attack. Food was on the floor. Staff was vacuuming or sweeping around our table after we received our food. That is a no no to a guest. Who wants to be near that. The food was lifeless. No flavor. This was strange because normally I love the food here. I'm just going to çhalk it up to it almost being closing time. I would give it another shot just at a different time slot. read more

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They did away with the best thing they have, even the waitress said it was a best seller, so I have not entered their in years. DO not plan to go again. read more

Food was horrible in Albany Ga. Waitress children ran up on her asking for money as she was waiting our table. I will never visit this location again read more

Went for a bday dinner with a couple college friends, food and service was amazing! Definitely check em out, the prices are affordable as well. read more

The food is made scratch. So wait times are longer. The place is under staffed but they work hard, the food is always hot and good. If do not mind the wait this place will not disappoint. read more

My husband ordered a salmon and chicken finger family dinner. The bag had no salmon and no honey croissants in it. My daughter and I only eat seafood and that was our dinner gone. We had nothing to eat. I am disgusted and highly dissatisfied with this restaurant in Albany. How dare you just leave out the main entree of the family meal? I will not be eating here anymore and I recommend that no one else eat or prefer food to go from here. Honey Butter Croissants read more

Absolute worst experience. At arrival there was a long wait which was understandable for us having a large party but the hostess was absolutely clueless and rude. She was unable to give a proper wait time. She later told me that everyone in the restaurant needed to order food before we get sat and it would be a "liability" sitting us now. She then added an extra hour to our quoted wait time. She was extremely rude and kept trying to help other guests without answering any questions or helping out my family. The restaurant closes at 11 and we arrived at 8:30ish, we were finally sat down in the empty restaurant at 10:45 and were told we needed to order immediately because their bar and kitchen was closing. They had the tables open the moment we arrived at the restaurant and the server in that section was empty. There was no reason for the wait to be that long without any explanation or help from the hostess and/or manager. The hostess was blonde with short hair and DEFINITELY needs more training on how to host properly. Will not return. Once sat down it took almost an hour for us to receive our food and drinks which is absolutely ridiculous for it being so empty. Food tasted good as well as drinks but service was absolutely horrible. read more

Cheddar's Scratch Kitchen - Comfort Food Near Me - Albany, Georgia

The food was terrible and the customer service was not great. The restaurant did not have silverware.

Cheddar's is a nice restaurant however, they need to improve/expand their menu. I keep going back for the rolls. The ambiance is great and the service is always on point. read more

This is the second visit to this location and both have been terrible service and food completely unacceptable! Today literally a maggot inside my margarita(that I waited 40minutes for in the Bar!) The last time I ate at this location I got sick, hey, I now know why. The place is aweful, never going back. read more

Cheddar's Scratch Kitchen - Maggot Margarita - Comfort Food Near Me - Albany, Georgia

Wow if everyone has the same experience we did, I'm not sure how they're still open. They didn't have any clean plates for the bread. They were out of Coke, Sprite, sour cream and cake. The steak was full of fat, the baked potatoes were undercooked. My son got the buffalo chicken wraps-they were terrible. He ate 1/2 of one. My husband ordered broccoli as one of his sides but got coleslaw ‍. We ordered the chocolate cake/ice cream dessert, the manager came 20 minutes later to tell us they were out of cake. She said they would refund my card and I should have it in 3-5 days. When we questioned how this could be done (we paid on the table kiosk) - she said she knew which one was mine and could pull it from there. I doubt I will ever see that $7.99. Very disappointing. read more

Quite possibly the worst entre I've ever had at a chain restaurant...staff was friendly and attentive, but the New Orleans Pasta was absolute garbage! read more

Terrible customer service. I waited and watched multiple families get seated before mines, although we was there first. I put my name and number down for a text, never received one, and the hostess had an attitude that I was even asking her about the wait time. They need an entire new staff. I did not eat there! They also have a low C for their health code grade. I don't recommend anyways. read more

Food was not good. Waited an hour and 30 min when they said it would be 40 min. Sat at the table with no waitress for another 20. Not clean.

Disappointed, parking lot was empty so I thought it would be quick and easy. I was wrong, food coming out real slow Tasted okay but real slow Oh, they were out of chicken pot pie's since yesterday, I thought they were a scratch kitchen? What were they doing all morning? read more

The wait was long but the good was awsome !! I love the food. And my kida love there food. read more

Cheddar's Scratch Kitchen - Comfort Food Near Me - Albany, Georgia

*Update* We will definitely not be back, one member of our party now has food poisoning. The best part about our trip was our waitress, Angelica. On a Saturday night, you expect to have a wait, we were told 45 minutes, but it was more like 30. So that wasn't too bad. Angelica explained the tablet to us since it has been a while since we were there. The host was very short with people at best, it's obvious he's not normally a host. After we ordered, it was over an hour before we had our food and it was lukewarm at best. Our waitress was the only one bartending and working the bar area, so it was hard to catch her, which isn't her fault. It's obvious they are short staffed, but it doesn't seem like it's being run very well. We had two bussers pass our table, look directly at it and did not offer to take a plate that was taking up part of the table. They left it for the waitress to handle. The restaurant needs and good cleaning, everything was dusty. It's a good place to eat, it just needs to be run better. It'll be a while before we go back again. read more