It's rare that we stop at chains while traveling but this trip was in a budget and we had a gift card so..... We were greeted promptly and was asked if we preferred a booth or table. I like that. Server was at our table lickity split! Drink orders in and she came back in just the right amount of time to get our order. I got the grilled chicken/pecan salad....very fresh and huge....because of the leftover factor I would have liked a bigger piece if chicken but the salad was excellent. Husband got the chicken fried steak and it was HUGE!. Great flavor. Awesome dinner and we'd come back. read more

Cheddar's Scratch Kitchen - Drinks! - Comfort Food Near Me - Albany, Georgia

WORST SERVICE EVER. I WOULD NEVER RECOMMEND COMING HERE FOR SUCH MEDIOCRE FOOD!!! We've been sitting for 10 minutes and no one has even asked us for a drink order. We had to go up and ask a worker that walked by if we could have a waiter since no body would take our order. And we never received our drinks until 15 minutes after we ordered. Some bread would have been nice as well but we never received it. they were out of ribs!! worst restraunt service i've ever experienced in my entire life. nobody in my section had food. DO NOT GO HERE read more

Food was good but service was horrible. We had four people at our table. When the food was served, I had to ask for silverware. I was the only one to receive silverware. I guess everyone else at the table was expected to eat with their hands. The bartender didn't know how to make a cosmopolitan; which can easily be looked up. So I had to order a different drink. It was served in a broken glass. Had to send that back & ask for a glass that wouldn't cut me. Told the waitress it was my birthday & asked about the desserts. Perfect opportunity for an upsell on her part. She never told me about the desserts & brought the bill. Very, very sad. read more

I'm the General Manager at Hog N Bones and we have good food but the food here is awesome I been trying to get on with this company for awhile it's so good... read more

Cheddar's Scratch Kitchen - Background - Comfort Food Near Me - Albany, Georgia

I had a curbside order waited a whole hour after it was ready for my food to look like a child made it! then the curbside girl claimed cause it took so long that I would recieve a discount! wrong!! horrible service. horrible food. bad overall experience. I understand being busy but I'm the first one in curbside after 15 mins all the other ones filled up and was gone before I even recieved my food. Just a mess read more

Went inside Cheddars to place my order. Was asked to wait in #6 for take-out. Wait was a little long. Got home and my order was a disaster. New Orleans Pasta, which I love, had only 2 pcs. of onion, no peppers, no sausage, chicken and shrimp was good. Portion thou smaller than eating inside, was okay. Salad was good but smaller and that Pot Pie was tasty but very much smaller than what you get when you eat inside and that small round pie was crushed inside a small SQUARE container. For the $10 I paid, I could have gotten 2 tasty pot pies from Kentucky, 2 cookies and 2 drinks. Check your order before leaving Cheddars. read more

Thought we was in the waiting list get here and told we aren't in the list. Must be here to join the list which this is the only restaurant that does this. read more

The food was really good. There was no long wait time. The table service was very good and efficient. They're drinks are really good and cheap! Overall I definitely recommend this restaurant read more

Excellent coconut shrimp entree, Salmon with fresh sides made a tasty meal ; our waiter Chase was so personable read more

This place is atrocious Service is terrible, the manager is rude and unhelpful I didn't even try the food, they couldn't even get a drink right, and the manager just made it worse Don't ever go here read more

I would give this place a zero if I would. Slow service, food was late extremely late arriving...my order wasnt put into the system and the manager just tried to cover up with the lame excuse "they wanted to make sure it was cooked"...if they were cooking my food throughly then why asked what I ordered, because it wasnt added to the order in the first place... I will never go back here! Money can be spent elsewhere. read more

Don't do the 'join the wait list.' We did it, waited in our hotel for 30 mins bc the wait time was 45. They even text to confirm. We arrive to be told 'no we don't do that. I don't know why they have that thing up there.' I'm 7 months obviously pregnant and they said it would be 45 mins - hour with maybe 6 ppl visibly waiting. Not okay to mislead people like this and to not even to try and accommodate something your company offers. read more

There is really nothing on the menu that looks appealing so I ordered a grilled chicken salad and was amazed at how they managed to screw it up. Wendy's puts more chicken and toppings on their salad than Cheddars does at half the price. I would not recommend this restaurant, do yourself a favor and go anywhere but here read more

Left Chili's without ordering! Drove a short distance to Cheddars! What a wonderful difference! Short wait but great see! So much food and really good! Overall one of the best dinners in a while! Kronstadt, our server, rocked! Very Happy!! read more

See all

I am so frustrated! After coming and leaving without eating three times because the wait list was over 30 minutes long I swear I would not come back until there was a way to make reservations. Well, there is no way to make reservations but I thought I would use the Yelp app to join the waitlist. I did so drove across town went to check in as directed, and was told that they do not recognize Yelp wait list. The only way is to come to the podium and do it in person. The way to that point was 30 to 45 minutes. I left again, for the last time. read more

Enjoyed an evening out with my family. The service was great and the wait time wasn't bad at all. read more

Cheddar's Scratch Kitchen - The Pain Killer - Comfort Food Near Me - Albany, Georgia

As with any restaurant in Albany, GA this place was awesome and now it hit or miss. Tonight was a miss. Drink took over 20 minutes to come and then it tasted bitter. Then waited another 15 for the next drink. Then the ribs were burnt on the edges. The servers are good, but unfortunately the kitchen isn't as good. So I would probably pass on here. We wont be back after this one *** well came back on 12/18/18, and what do you know it was 20 mins to get our drinks. Bar is a MESS, so if you are ordering real drinks you will be waiting. Manager gave some half @$$ excuse that she was busy. Then I was told they were waiting for someone to get some alcohol. So that being said I wouldn't waste your time going here. Go somewhere else. Not worth all the aggravation. read more

One star for a nice waitress Two for a beautiful building However it was NOT BUSY and the wait was over the top! Disappointing! The food was okay and decent priced The wait for the food was unreal! I eat out very much with being on the go and one of the longest waits I ever experienced Won't be back The wait is too long for a busy professional. May be okay if you don't have anything to do all day-- I rather go to the other choices save your money and enjoy something else! read more

Over an hour wait, finally seated ourself at the bar. Another 39 mins for 2 teas to get to our table. We just placed our order. Looking around, orders are being screwed up left and right. We are still waiting on croissants . 4 people keep asking if we need anything. YES! I'm hangry !!!!! Bring food!!! Anyways, don't come here hungry and you'll be alright, maybe. Second thought, pack a samich! read more

Horrible service we can count on everytime! What's the point of new establishments opening if nothing is changing. If you serve the same foods as the guy next door "service" is the only thing that matters! I swear my server is taking a lunch break everytime after she checks on us and disappears for 20 minutes. Your managers should stop checking with customers to see if the mediocre food is still mediocre and stay on top of their staff! read more

Service was very poor tonight. It had been awhile since I been here and it will be another long while before I return.

Went for drinks. (Who knew there was a bar? Thanks sis!) No food. Leigh, our bartender was friendly and made drinks and shots. "Thanks Leigh!" Their signature drink Painkiller.... omg if you like a sweet drink.... just awesome. They could definitely sneak up on you. And she made a great martini, by the time my boyfriend decided that's what he needed because she made such a great one.... alas it was closing time. Next time Leigh! read more

Cheddar's Scratch Kitchen - Comfort Food Near Me - Albany, Georgia

See all

Went on a Thursday afternoon @1:18 took about 40 minutes to get drinks was informed they were brewing the tea so I asked if they could go ahead and bring my mom her water they said sure. Instead they waited to bring it out until the tea was done. We wait over an hour and still food wasn't done and we asked it to be bagged to go. Still had to wait about another 20 minutes and once we got home the sauces to go with the tenders were all wrong. Not the first time but we wanted to give them another try won't be doing it again. read more

In town for a week on business. Usually not finished with work until 8 pm. Cheddar's became my go to place for dinner. The staff was so polite and considerate. Not being used to the heat and humidity, they served up bottomless iced teas. The Painkiller Coconut Cake with Rum Butter Sauce was amazing! read more

Cheddar's Scratch Kitchen - Comfort Food Near Me - Albany, Georgia

This place is AWFUL. They do not accept yelp waitlist but they use the waitlist system in store. The attendant at the front desk was disrespectful and rude about the issue when I suggested they should disable the feature. My family will NOT be returning. read more

Not sure why we were told to wait for 20 minutes when there were people sitting at tables and almost the entire restaurant empty. Showed up at 4:45 pm Update: While we were waiting, we were etold there were only two servers. Once seated, our server was great. Looking forward to a good meal. read more

Terrible service, food quality is poor. After waiting 30 minutes for our food, my steak came out overcooked. I ordered it again and it was overcooked. Manager asked if I wanted to order something else. I ordered a grilled chicken salad. We waited another 25 mins. We asked a couple time where it was. I mean, it's a salad...The server brings it out. It was a SIDE SALAD. I got up and found another manager. She brought out a salad in 5 mins. Thankful for her making it right, but we will NEVER come here again. read more

Ordered online and arrived before designated time. After no one came out to the curbside parking spaces, attempted calling only to get a busy signal. After another ten mins of trying to get through walked in to an unmanned hostess stand. Was directed to the bar for online orders. Waited 5 mins to have anyone provide service. The whole time my order was sitting on the counter with no one making effort to take out to curbside. Walking out no one was managing hostess stand while phones were ringing. Got home only to find out we were missing one of the sides, smaller side portions than what you would get if you dined in, sides missing ingredients, or missing portions. Not sure I would ever go back. Giving a second star due to what was delivered tasted well. read more

NOT WORTH YOUR MONEY !!! when I came here to eat with my family we ordered our usuals and were seated. our food came quickly and a little too quick.the food was soggy, cold, tasted cheap. Not to mention the seafood taste like it's been out of a frozen box. The only good thing they've had on the menu were the red beans and rice and they took it off the menu read more

Delicious home cook style food. Haven't had a thing I didn't like. Great pick for a good meal.

Really bad service and mediocre food. The place is dirty and we had to get up 2 times to ask for our waitress. A waste of money

Good food, bad service. Waited 20 minutes before waitress came to our table. Waited another hour before receiving our "painkiller" drink. Had to ask multiple times to check on drink order. Food came at the same time as the drink ... one hour and 20 minutes after arriving. Not a lot of people here either. Won't be returning. read more

I love love love their honey butter croissants with extra honey! I ordered the New Orleans pasta it was delightful . The service was slow unfortunately but overall great meal. read more

We both ordered a blackened salmon salad which took over 40 minutes to get and then we had to flag down an employee at the bar. Ordered one to go and same thing, had to go to the bar to see what the holdup was on order. Still waiting on my husband's glass of water that we asked for twice. Had to go get our own napkins because bartender never brought them. Also, why is it so freaking cold inside the restaurant. Especially the bar area. An employee told us it was to keep the floor from getting slippery. My suggestion is put down different flooring and set A/C on better temperature than -5 degrees. Food was good, but service was terrible. I know businesses are short staffed, but there's still no reason to totally ignore us. People sitting at the bar that came in after us got their food before us. One even ate and left. On a positive note the two ladies sitting at the bar that the three employees (one was a manager) were catering to should go on here and give them a good review because they got all the attention. If the bartender is your server expect delays unless you sit at the bar. Also, bring a jacket it's freezing cold inside. read more

We stopped on our way to Orlando. It was around 4pm local time -so not crowded and we were seated right away. Very friendly staff. Our server, Johnny, was excellent! He made sure we had everything we needed and even brought to-go water without our asking since he knew we were traveling. The food was delicious. Three of us had the Monte Cristo sandwich and one had a maple bacon chicken sandwich and one had the buffalo chicken wrap. All food was presented well and delivered quickly. Excellent experience! read more

Been here many times and only once was the food not up to par. Whoever manages this place is stellar! The staff here knows how to turn tables quickly by adhering to a simple formula: always greet and seat guests quickly + waitress takes order correctly + kitchen pumps out food quickly + checkin during meal + get the check immediately when done. Also, this place is very clean. never had a sticky table or dirty chair. food is always fresh. love this place! read more

We are staying in Albany on business, have ate Cheddars in other states. This was the first time it took us over an hour to get served. We watched people come in after us and get served and leave before us. Our waitress kept walking but saying your drinks will be ready, we watched others get bar service and sweet tea way before we did. Kept getting told they would be ready took 30 minutes to get my bar drink and 40 minutes to get my husbands sweet tea. We got seated at 5:15 pm, waited 15 minutes with so many tables open. Got seated, the waitress came by said it would be a minute, she finally came and took our drink orders, then after a bit came and took our food order. We watched other around us, who got seated after us getting drinks and then served. We finally got served our food and this whole time anytime the waitress would walk by it was your food will be up, sorry the drinks are coming. Just very unbelievable when everyone around us is getting served and not is. read more

The spinach dip had no cheese in it. They did not have any small plates clean. They were out of loaded potato soup. The waitress laughed at it ! Will not be back! read more

I ordered spinach dip ( trio sampler) and the lemon pepper chicken for lunch and it was horrible. The queso was cold, the spinach dip chips were stale and the rice and chicken breast were like rubber. I was on lunch and couldn't go back, I was very dissatisfied and disappointed in the food today! read more

Ate there my first time a couple weeks ago. They told us when we went in that it would be an hour wait because only two servers showed up to work. It was a pretty good crowd there for lunch and I was surprised how many were waiting. It was worth the wait and food was good and priced accordingly. Our server who was basically taking care of half of the customers told us that she has been working two shifts because of the number of servers not showing up to work. I hope that person gets a huge raise and makes more than anyone else who decided to not come to work. read more