I rented this place intended for a month but I was charged for two months, stating they were 30 day…read moreperiods. When I came into property I found mold all over my furniture. I was told my unit was climate controlled, only to find it wasn't and on my contract it was stated it was a climate controlled unit. DO NOT EVER RENT FROM THIS PLACE. It is a lucrative business only here to exploit people using vague language and bad management practices. Update: Rick the store manager reached out to me and we discussed the matter about the mold damage. So to be clear, he and Mary are the only ones that are actually on the ground in New Orleans, anyone spoken to besides them is based in Atlanta. Here are some tips that I would suggest storing their items here: 1. Make sure you get what you're paying for and ask questions. The people in Atlanta are not here for your help but to make money. Make sure your lease starts when you need it and when it ends. 2. Get the renters insurance. Anything can happen. Just pay the $8 for the benefit of having it. 3. Talk to Mary and Rick if you have questions. Both of them are exceptional with customer service and answering questions or concerns with their policy, contracts, needs etc. 4. If you DONT get climate controlled, make sure you plastic wrap all cloth or store it properly. If you do get climate controlled make sure you get it and check it out before starting your lease. Once again, Rick and Mary are some of the kindest employees and will help you out if need be. Just make sure to read your contracts and store your stuff appropriately.

Terrible service, takes forever to answer calls. Just trying to give a call to cancel my service…read more I've called two times and nothing.

I've seen the poor reviews, but they apparently are under new management. Mrs. Sandra and Mrs…read more Renee were as polite, informative, and helpful as could be. This shop is clean and organized with moving supplies. I had a very easy return of my rental. So, please disregard the previous years disgruntled customers. Although it may have been accurate info then, it certainly isn't now!

And I thought I was having a bad day. Upon entering I walked…read moreup to the right side counter and stood for a moment without acknowledgment before engaging in the basics of customer service by saying hello, without a glance the stud behind the counter with short hair and wild taste in sweaters finger waved me with sign language to her gentlemen friend resting his eyes sprawled across the counter with his arms folders over his head and his sunglasses on. As much as I enjoy being treated like a hassle, I'd say this spot is a hard pass.

Extra Space Storage is in a great location with great amenities. The building is clean and well…read moremaintained at all times and offers a great sense of security. Are you looking for a storage spot? This is the location for you.

The manager over-there is a complete jerk. Thinks he rules the world. There gates are always…read morebroken. They double your rent the third month your there. The district manager lady sucks too!!!

It is a mostly inside storage, insanely hot upstairs. The sizes range from about the size of a high…read moreschool locker to a small size car garage. The lights inside are motion sensored; so, it is mostly dark and depressing, but gets the job done on conserving energy and providing light. Large-size hand trucks are widely available, and a janitor keeps the floors looking tidy. I did not price much, but the 55 a month size held most of my apartment items, minus the bed, for the summer that I was gone from New Orleans. Definitely, this is the cheaper option for dealing with your belongings if you are going to be away from New Orleans for an extended amount of time.

I really can't say too much about this place as today was my 1st visit here. What I can tell you…read moreis that if you are looking for a gated, secure storage facility for your RV, then this place is one of the least expensive in the city of New Orleans. Located on Chef Menteur Highway near Louisa Street, this location is convenient to get to and from Interstate 10. However, the Gentilly Woods area is not what it was 30 years ago. However, the proprietor was nice and the process of renting an RV space was simple and straight forward. There is 24 hour access, security cameras and the lot was easy to drive the RV in and park it. For the record, this is not my RV. I just was a copilot along for the ride. This place is one off the few places that you can acquire secure RV parking for just under $100.00 a month. I can't comment on the self storage units but everything looked ok. Can't wait till I get to go on the 1st "ROAD TRIP".

Dependable Storage admitted that they trespassed into my unit and moved my personal property. They…read morerefused to offer any type of compensation for breaking my belongings including my television. I asked for my television to be fixed or replaced. I was informed by the regional agent that I could not prove that it was the company who broke my property. The corporate office refused to call me with with an explanation or apology. It goes without saying, that I will never lease or refer them to anyone again.

From the owner: Your Best Storage Value!…read more Climatized, Electronic Access, Truck Use, Well Lighted, Locally Owned. The BEST VALUE!!

Amazing, family oriented, trustworthy, efficient, friendly business!!! This family-ran business…read moreoperates on integrity and quality. They are very professional and transparent in what they can and will be able to assist you with!

From the owner: Perniciaro Mike Mini Storage has served the Mississippi Gulf Coast area for more than 25 years. We…read moreoffer self storage for individuals that are looking for short or long term including vehicle and boat storage. You can reach us at (228) 467-6823 or (228) 342-2553. Call us anytime to check availability and our rates.

I have only had a storage unit since September of 2024 and it's now June 2025. I've had two rent…read moreincreases and it hasn't been a year. It's started at $129 and has now reached $192. So, infuriating.

Hours are not honored and the door information says open 9am to 6 mon thru set yet the door is…read morelocked. And just after two maintenance men went in. Taking my business elsewhere.