I rented this place intended for a month but I was charged for two months, stating they were 30 day…read moreperiods. When I came into property I found mold all over my furniture. I was told my unit was climate controlled, only to find it wasn't and on my contract it was stated it was a climate controlled unit. DO NOT EVER RENT FROM THIS PLACE. It is a lucrative business only here to exploit people using vague language and bad management practices. Update: Rick the store manager reached out to me and we discussed the matter about the mold damage. So to be clear, he and Mary are the only ones that are actually on the ground in New Orleans, anyone spoken to besides them is based in Atlanta. Here are some tips that I would suggest storing their items here: 1. Make sure you get what you're paying for and ask questions. The people in Atlanta are not here for your help but to make money. Make sure your lease starts when you need it and when it ends. 2. Get the renters insurance. Anything can happen. Just pay the $8 for the benefit of having it. 3. Talk to Mary and Rick if you have questions. Both of them are exceptional with customer service and answering questions or concerns with their policy, contracts, needs etc. 4. If you DONT get climate controlled, make sure you plastic wrap all cloth or store it properly. If you do get climate controlled make sure you get it and check it out before starting your lease. Once again, Rick and Mary are some of the kindest employees and will help you out if need be. Just make sure to read your contracts and store your stuff appropriately.

Terrible service, takes forever to answer calls. Just trying to give a call to cancel my service…read more I've called two times and nothing.

Extra Space Storage is in a great location with great amenities. The building is clean and well…read moremaintained at all times and offers a great sense of security. Are you looking for a storage spot? This is the location for you.

The manager over-there is a complete jerk. Thinks he rules the world. There gates are always…read morebroken. They double your rent the third month your there. The district manager lady sucks too!!!

. Painless experience. All issues addressed. 10 out of 10 would recommend…read more Loretta at the front desk was very helpful and accommodate

Let me say with all the stuff I have going on & trying to move spaces. I want to say a huge Thank…read moreyou Miss Loretta & Miss Kristen for going above & beyond in making sure i was well accomadated today, this staff at this location is the very reason why i have retained my belongings here over the years & will continue to do so for the coming years. Again Thank you Miss Loretta & Kristen for your help with everything. I recommend this location if you need to store your stuff.

Had several storage units (climate controlled and standard) there over course of many years. No…read moreplace is more convenient if you are in the French Quarter. Better than reasonably priced for the area. Staff has always been pleasant, attentive and helpful.

Usually friendly and responsive good location. The hours of operation are a bit hard to keep up…read morewith.

I have only had a storage unit since September of 2024 and it's now June 2025. I've had two rent…read moreincreases and it hasn't been a year. It's started at $129 and has now reached $192. So, infuriating.

Hours are not honored and the door information says open 9am to 6 mon thru set yet the door is…read morelocked. And just after two maintenance men went in. Taking my business elsewhere.

The units are clean. The staff is so helpful. I had to make a damage claim due to an AC leak. It…read morewas an easy process and I was paid in full for the damage.Brandy is awesome. She helped me move units and made everything seamless. I could not ask for a better experience.

My favorite day here was the day I moved out. Five stars for the wonderful, incredibly helpful…read moreemployees and spotless, secure storage. Zero stars for the company that owns the place and mercilessly raises the price nearly every month after you move in. I'm so grateful I had the means to get out.