Christine and jenny & this sweet old man are incredibly kind, attentive, and genuinely caring. They…read morewent out of their way to help without hesitation. They are wonderful , so pleasant, knowledgeable went out of their way and have the best attitudes. I had a great experience at Pet Supermarket (12553 Biscayne Blvd, North Miami, FL 33181). Management -- please recognize them in a meaningful way. Employees like Jenny, Christine, & the little old man deserve real appreciation, whether that's a bonus or paid time off. These associates are assets to your store.

They give you $5. Rewards when you buy dog/cat food and spend a certain amount. Also they give 10%…read morediscount to anyone over 55 last Tuesday of the month. They also remodeled the store and they have an area for dog bathing. They offer vaccines onsite certain days a month. You can buy the Hills dog food there.

I honestly don't go here as often as I should, as I usually do make my pet store runs on Monday. I…read moreshould probably change that, though, because this place is so close to me, and has almost everything you need at a good price. The owner is very nice and helpful, she seems to know what she's doing, especially when it comes to bird. I will admit that I can't be sure of that, though, as birds are the one major category of exotic pet that I've never kept. Another reviewer mentioned disliking the fact that they sell live animals but, in my opinion, they are treated so well here, and the owner definitely knows what she's doing. The selection isn't exactly expansive (and the parking can be a bit tricky), but chances are, this place will have what you need for a good price.

As a local neighbor I wanted to support this business and also acquire good food for my dog…read more However, the owner, Mary, was extremely rude as soon as I walked into her establishment. She asked me what I wanted and not "how can I help you." I asked for Royal Canin dog food, her reply, "I don't carry that brand, go to a regular supermarket for that". Then she told me she only carries high end dog food and not cheap food. I thanked her and walked out. Royal Canin isn't cheap nor is it found in regular supermarkets. Mary's demeanor was pretty rude. Am not returning to this establishment.

Owner acts like he'd rather not have your business. The payment machine used at the store is often…read morenot working. Has the basic fish available but you can find each species at a better price up the road at wattleys discus

I bought $200 worth of fish and two of them died the next day. I've had fishes since I was a kid…read moreand HAVE NEVER had this problem. When I went back to the store, the man at the counter had an attitude and refused to at least exchange the fishes. He then proceeded to say that the fishes "weren't guaranteed" which he didn't mention before. I wouldn't recommend this place AT ALL! The service and the energy was ALL BAD!!!

I can't say enough good things about this place! We dropped off both our babies - a small dog and…read moreone very big dog - for a grooming session and they said they'd call us within 1-2 hours to pick them up. They were communicative, attentive, and on time. Our babies came out smelling fresh and looking gorgeous. The staff here was very kind and even showed us photos of our babies being bathed in the back. They were also very affordable. We drove from South Miami and would do it again in a heartbeat!

I made a 9:30am appointment, which was confirmed, and it is 10:05 and no one has showed up. I've…read moresent 4 texts and called twice and no response. I missed a meeting at 10am because of this. My time is valuable and this kind of behavior is unprofessional and unacceptable. Don't go here. Stick to somewhere else that will actually respect your time and stick to commitments.

During these times of uncertainty with the mysterious pneumonia affecting dogs, I was so happy I…read morefound this place. I explained to Fernanda that my pup only needed nail cutting, and that's what she did. Vets recommended not leaving dogs at the groomer until they found a cure, so I was relieved when she trimmed Kuki's nails on the spot. The shop is beautiful, and you can tell Fernanda is passionate about pets.

Lovely place! Everyone was so kind. You could see how much they love what they do! We felt very…read morecomfortable leaving our fur babies in their care!

Its not really a kiosk but more like a bougie store in the center of the mall on the first floor…read more The pink colors caught my eye as I walked by with my wife then saw the big pictures of puppies on the doors. We wanted to find something unique for my daughter's puppy "Tiny Tim", but everything was so cool with a playful environment. The owner was sitting in the far back reading something and gave a peek at who entered then said hello. Happy no sales pitch here which was a break from some other overly aggressive retail employees. Prices were a bit high, but its the Aventura Mall so not really gonna find deals in this type of independently owned shop, but Amazon rules the earth.

Love this shop! I get all the clothes and accessories here for my weenie dog and we love it! The…read morestaff is always welcoming and helpful! Love the owners!

Worst service ever! Beware! I cried when I saw my dog Peachy…read moreafter grooming here. I waited 8 days for my appointment with Robert. When I arrived, he had me sign a form saying I had no complaints -- now I understand why. When Peachy was brought out, I was in complete shock. She was shaved down to the skin, uneven everywhere, with clumps of fur sticking out. Her face was chopped at different lengths, ears cut in random patches. Turns out it wasn't even Robert who groomed her -- it was someone named Isabella. Peachy has been shaking for days, freezing, and looks absolutely terrible. This was supposed to be a VIP $91 service, and they didn't even apologize. Sadly, I believe this bait-and-switch practice is common at this Petco. I showed them photos of how Peachy is usually groomed -- the difference is heartbreaking.

do not recommend this store!!! i have two leopard geckos…read morewhich i bought a year ago from this store, but mostly i would call that i rescued them. Overall, if you will take a closer look, the cages for guinea pigs, parrots, reptiles is so small and dirty. Almost a safety hazard. Also, they even had a dead body of leopard gecko, which was already laying there for a long time. They use sand for tanks, which can cause to severe injuries and death for specific reptiles, especially leopard geckos. I hope many people will see my review and will avoid this store. I do recommend rescuing animals from there, because that's painful to see.

I took my dog to training classes, Oliver was an amazing trainer, very patient, attentive and…read morehelpful! I also took her today for the first time to the grooming salon there and Liz was amazing! My baby turned out beautiful!!!

WELL STOCKED!!…read more Service - 4 Product availability - 5 Cleanness - 3.5 Cats in adoption crew - 5+ I'm glad I have a PetSmart in my neighborhood, it's always a lifesaver when I ran out of stuff and notice it in the very last minute. I think this store needs a better cleaning. Often times there is a funky smell in the air, just as soon as you step in. Yes, I know it is a pet store and there are live animals in here, but still I don't think it is clean the way it is supposed to be. This and sometimes not having enough personnel at the checkout lines. Other than that, everything else is pretty good, the level of products in stock provided it is not a big store, it is fairly easy to find parking if you are driving, etc. The cats in adoption section is my favorite. I come to the store every other week just to see them. PetSmart does a great job taking care of them and keeping them through adoption. Show some love and adopt one :)

Sick fish(not from wattley discus) Gabe has all the meds. I get it overnight and 48 hrs later 100%…read moreturn around! Thanks Gabe! Edit: I just removed photos of the sick fish and mending fish because it look like these were wattley discus and they are not and do not want to confuse anyone.

Ordered well over $1000 worth of discus via Discus.com...all came from Wattley discus. All arrived…read morewith hex which I dealt with...one was DOA which was replaced but I had to pay the shipping again. Recently purchased some metronidazole after a bout of hex (from live blackworms...my fault) and asked a simple follow-up question after watching Gabe's video regarding dosage instructions. It took three attempts before he responded which was, "there are videos on YouTube" so basically, I don't have time for you. You call that customer service? I'll be buying my fish and supplies from someone else.

I got an incredible boa from Manny this weekend at the Daytona National Breeders Expo. Manny and…read morethe staff were super helpful and knowledgeable as always. I normally don't bother with reviews but couldn't ignore the two one stars from neighbors who "just happened to have the same experience" at the same time. Amazing coincidences, consider the source when reading.