The beer work is shrinking. Some this is the result of over-saturation, and the reality that you…read morecan no longer expect local craft beer to be worth the price. Not so with Riff Raff. Every single beer on tap was quality. Even if the style wasn't your favorite, it was still quality. But for for me, I thought every beer was delicious. To tag along, the was also high quality (that goat burger was amazing). I can't finish this without giving a nod to the Service, our bartender, she was great. Finally, I loved the ambiance. It fit the entire vibe and would recommend this to anyone

Last week, my wife, two friends, and I were vacationing in Pagosa Springs for the first time. We…read moreabsolutely fell in love with the town. The scenery, the weather, and the overall atmosphere were incredible. On July 9th, we decided to have dinner at Riff Raff on the Rio. We were told the wait could be up to an hour, so we told the hostess we'd gladly take the first available table. We ordered drinks at the outdoor bar while we waited, and I want to specifically recognize the bartender, who provided outstanding customer service and made us feel welcome. Ironically, we were called much sooner than expected, but that's when our experience took a disappointing turn. When we returned to the hostess stand, we politely asked if we could be seated outside since the weather was beautiful and the live band was fantastic. I'm not sure what about that request upset the hostess, but her attitude changed immediately. Without saying a word, she turned around and walked away. She never told us to follow her or asked us to wait. We were left standing there wondering what we were supposed to do. A few moments later, we walked outside and saw her throwing menus onto a table. She never acknowledged us or indicated that it was our table. We assumed it was and sat down, but the entire interaction was uncomfortable and unnecessarily rude. My friend even went over to the hostess to apologize in case we had somehow offended her, making it clear that upsetting her was never our intention. She never acknowledged the apology, nor did she apologize for the way she had treated us. We decided to continue with our meal, and before bringing up the issue, I wanted to make sure our food had arrived so it wouldn't affect our server or the kitchen. Afterward, I asked to speak with the manager. Unfortunately, that conversation was just as disappointing. Rather than apologizing for the hostess's behavior, he immediately defended it by saying she was only 16 years old and that it's difficult to find good help. While I understand that young employees are still learning, age is not an excuse for treating customers disrespectfully. More importantly, leadership should model accountability. A simple, sincere apology would have gone a long way. Instead, the manager became defensive. Later, he returned and told me he had comped 50% of my meal which, ironically, was just a kid's grilled cheese and fries. The discount completely missed the point. I wasn't looking for free food, nor did I ask for a discount. I would have gladly paid the full bill. What I wanted was accountability, professionalism, and the basic courtesy of acknowledging that our experience was handled poorly. Everyone has bad days. I truly believe that. But customer service isn't measured when everything goes right; it's measured by how problems are handled when something goes wrong. In this case, both the hostess and the manager failed. It's unfortunate because the location is beautiful, the food was good, and the bartender was excellent. Those positives were completely overshadowed by the lack of professionalism and customer care. We absolutely plan to return to Pagosa Springs because it's a wonderful place. However, we will not be returning to Riff Raff on the Rio, nor could I recommend it based on our experience. I genuinely hope the restaurant takes customer service more seriously in the future, because a beautiful location alone cannot overcome poor hospitality. Please do better, Riff Raff.

Best burger I've ever had without a doubt. Black and Blue burger. Partner had a Southwestern with…read morebacon. Same! Cajun Fries yum Russell our server, incredible and so friendly. Great time.

Went to watch the final FIFA World Cup game. We had 13 and they were great to hold a table for us…read more It's a pretty big restaurant with a great beer selection, along with mixed drinks and wine. They also had tons of TVs which was great. Food- 4 stars Service- 5 stars Ambience- 4 1/2 stars Our server (I think Isaac?) was fantastic. He was super busy but always took care of us. We all ordered drinks and some food items. The spinach/artichoke dip was a bit heavy and overcooked. You def could not dip your chips in it. I got the poblano chx fried steak. It was good but also a bit overcooked. Some folks got burgers and pizza and they all said it was fine. Go for the service and drinks!! Fun atmosphere. Sorry- it was too crazy trying to get pics.

Wow. We've been coming to Pagosa about 12 years, more since we moved to Albuquerque and our son…read moremoved to Pagosa. We had never been to this great place before. Note there is a review by Howie who is a great reviewer from Albuquerque but the review is 9 years old and it's changed here in Pagosa a lot. We had Baby Back Ribs, roast beef sandwich and pulled pork sandwich. All amazing. High quality meat. Also waitress was awesome. Will be our new favorite place.

YUMMMMMM! This place was FIREE! The food, the service, and the quality all impressed. We ordered…read moretwo pulled pork sandwiches, onion rings, a small side of slaw, and a side of BBQ sauce just in case the sandwiches were lacking! They were not, and the side of BBQ sauce was unnecessary, but better safe than sorry. The pulled pork on that pretzel bun SHHHHMACKS! I'll definitely be back for another one.....next week! I'll drive through a snow storm for that pig! Even better than the sandwich was the Onion Rings. Haven't had rings like that in....... maybe ever! They were cooked great, and so crunchy but slightly soft inside! They are a bit pricey for the smallish amount you get, but it is BBQ so I expected a bigger bill from the jump. The cole slaw isn't my favorite, but made a decent crunchy topper to add into the sandwich. The guy that took our order and then brought our food out was really great as well. Can't wait to come back and try more!

We are going back today. Great service. Cool building. The beer was very good…read more Outside seating is fun.

Stopped by for lunch when in Vallecito and we really loved BSB! The food was delicious- split the…read moreranchers plate (I think that's what it's called, a variety of smoked meats) and it was more than enough for the two of us... especially considering we got Mac and cheese as the side lol. Super cute space with inside and outside options (outside is shaded), and while we were there midweek and I'm sure a slower time everyone was very nice and attentive. Liked it so much we bought a pint glass... and promptly forgot it on the counter (because how often do you walk away from a place w one of their glasses right?!). When I called to see if we could pick it up on our way home early the next day they were SO nice and tucked one away outside so that we could swing by and grab it. Highly recommend if you are in the area!

Went to the Windsor to spend a night and enjoy their dining for my birthday. We started in the…read moreBistro Barbara. The bartender made great Sidecars. We also had delicious Shishito peppers. Great little bar with a good menu. Moved to the dining room for dinner. Service excellent. I had crab cakes and the wife had the scallops. We split a salad. All delicious. Great meal. Now to the room. Renovated in 2012, tall ceilings and added walk in shower. It is about time for another renovation. We were given 2 towels, one had holes and fringe. The bedding could also be updated. Antique chairs were beautiful but your butt sunk deep. Needs new cushions. Great bones in the building, just some easy fixes to make things better.

A true Colorado gem. Imaginative menu thoughtfully prepared and presented in a fun historic…read moresetting. The restaurant and bar/distillery are the result of a labor of love by people who are dedicated to their craft.

Food, service and ambiance were all great!! The burger and pulled pork sandwich were delicious! We…read morewill definitely be back to try other food options

Had a fantastic experience here! Came in after walking along the adjacent Animas River greenway…read more Great variety and selection of beers, including ones that can not only be harder to find, but harder to get right...they got all of their beers right and I highly recommend the Helles & Kolsch & Gose (the pilsner malts make all the difference if you, like me, are not usually as Gose-style drinker), as well as doing a taster sidexside of the Hogsback Black and LowFlow Stout (both on Nitro when I went). Tho the absolute standout for me was the Upper A Imperial Red! Staff is great, friendly and even the regulars will have beernerd level convos! Food is also awesome! They serve Pasties (pronounced "pas-tee") here...if you don't know what they are, they are basically caucasian empanadas and can go savory or sweet. I ordered FOR THE BIRDS "Beer roasted chicken, applewood bacon, potato, carrot, scallions, mushrooms and cheddar cheese. Served with sarsaparilla BBQ & ranch", and yes it was as delicious as described! Come hungry + thirsty and leave content!

This is a nice place to sit and have a drink on the Animas River. Service was timely and friendly…read more We enjoyed a couple of craft beers and enjoyed the scenery. This place is tucked behind a large hotel and was a bit tricky to find.

After a long day of recreating, mountain, biking, hiking, and taking in the sites, we rode our…read morebikes to Animas Brewing Company. Great ride, not too busy, and had a great hazy, great ambiance and service. Come and have a cool down beer after a nice day of outdoor activity at Animas Brewing Company.

Good food, happy hour drink specials 4-6 and good service.. in a historical saloon motif. Live…read moremusic also a plus ..

Loved the old saloon look. The staff were all very friendly…read moreand helpful. The food was not as impressive. Everything was greasy and tasted a bit like old oil. Hubby had the fish and chips and said that it was mostly batter and a little fish with greasy fries. I had a French dip that didn't have much flavor but the au ju and like old oil and greasy fries. My granddaughter had the chicken ceasar salad and her friend had a spicy wrap of some kind, they both thought theirs were good.